I want to specifically recognize Sarah C. at the Mann Institute on Braker Lane in Austin. She was…read moreincredibly helpful throughout the entire process and genuinely seemed to care about making sure we were taken care of. It's rare to come across someone who is both professional and compassionate, but Sarah was exactly that. She took the time to answer questions, made us feel comfortable, and went above and beyond to help. Her kindness and attention truly made a difference in our experience.

I left Howerton Eye Clinic because their ophthalmologist screwed up my prescription twice. So far I…read morelike Dr. Brundrett, but I'm especially impressed by their collection of Tom Ford frames. Their optician department also accepts VSP! I really like my red pair of Tom Ford frames while I literally view the world in rose colored transition lenses.

I had my eye exam appointment yesterday --my first time visiting this clinic--and I can only say…read morethat I had a wonderful experience. I was treated with kindness all the time. The assistant and Dr. Raymond Carneglia explained everything regarding my results. I arrived 5 minutes late and left the clinic about 20 minutes later. Easy, fast and great.

$268.00 for a contact lens exam…read more That is not a medical bill. That is a ransom note written in optometry ink. Two hundred and sixty-five dollars to look into my skull windows and tell me what shape of plastic disc belongs on my eyeballs. I did not walk into your office expecting a luxury spa treatment for my corneas. I expected a routine contact lens exam -- the same basic exercise I have had before, including through this same business, at roughly a quarter of the price. So when the bill came back at $268, I had the distinct feeling of being mugged in broad daylight by a phoropter. If this exam was going to cost $268, that number should have been made clear before the appointment began. Not whispered through paperwork. Not hidden in a fog of billing codes. Not revealed at the end like the final twist in a bad carnival scam. It should have been stated plainly, directly, and unmistakably: "Before we begin, this contact lens exam will cost $268." Had I heard that sentence, I would have stood up, thanked everyone for their time, and walked directly out the door in search of a business operating somewhere closer to reality. This charge is outrageous. It is excessive, poorly disclosed, and completely unacceptable. No reasonable person would expect a routine contact lens exam to cost $268 unless that price was made brutally clear in advance. I am asking you to review this charge and provide a fair adjustment or refund. And I want to be very clear about what happens if this is brushed off. I will not slink away quietly and absorb this nonsense like a beaten insurance animal. I will share an accurate account of this experience everywhere people look before choosing an eye care provider -- Google, Yelp, Facebook, LinkedIn, neighborhood groups, local forums, and any other digital town square where people still value being warned before they are financially body-slammed over an eye exam. Call it social media shaming if you want. I call it consumer hygiene. I will not lie. I will not exaggerate. I will not invent a single detail. I will simply tell people the truth: I was charged $268 for a contact lens exam, the price was not made clear enough before the appointment, my prior exam through the same business was roughly a quarter of that amount, and I would never have agreed to proceed had I known the cost. This is exactly the kind of customer experience that deserves sunlight, noise, and a long paper trail. Review the charge. Correct it. Explain how a contact lens exam became a $268 ambush.

It's our 4th year going to Dr.Busse and it's always an easy appointment. We have strabismus in both…read moreeyes and a long medical history so my daughter hates going to the doctor's office. I never have an issue with her coming here because Dr. Busse takes her time and is so patient with my child and answers all of my questions. The staff here are really nice too and help me whenever I have billing questions or reschedules. There are complaints about the waiting area. As a mom I would rather have my child play with toys or read a book than give her my phone. This is not Little Land or Catch Air...it's free entertainment for your child so get some sanitizer afterwards when your child is done playing just like any public place you visit.

My daughter, 18 years old, was born with Strabismus. She seen another local doctor in Waco for…read moresurgery and he messed her eyes up worse than they were. Dr. Busse came along and helped my baby since she was little. She was on her 3rd surgery with the first doctor which also gave her " Brown Syndrome". We decided to go with Megyn Busse and she has been her doctor every since. I felt comfort in knowing that Dr. Busse's daughter had the same issue and she always treated us like family. One thing that needs to be said, when she was done with surgery on the "other doctor" her eyes bled all the way home and hours later ( every surgery) with Dr. Busse she was alert going in and she walked out! NO BLOOD AND ABLE TO SEE!! LIKE NOTHING HAPPENED. I WAS AMAZED!! Blood was pouring out of her eyes with the first doctor both surgeries. Thanks Dr. Busse for taking care of my baby!

I had fears of an eye infection, and sought out an ophthalmologist. Based solely on Michelle's…read morereview I checked out the training of Dr. Lindsey and found we both attended the same med school. That was enough for me. I scheduled an appointment (I was able to be seen the next day) and the visit went smoothly. The office staff was friendly and efficient, and Dr. Lindsey was delightful. Every good thing Michelle said about Dr. Lindsey was true for me, too. We had a good time chatting about faculty we knew in common. My fears of an eye infection were groundless (my discomfort was most likely due to allergies so she gave me some eyedrops). I had her do a full refraction and eye exam since I was already there. She found my current eyeglass prescription was fine and didn't need to be changed, and that my eyes were perfectly healthy (she said they were likely the healthiest she'd see all day). I'll see her again in a year, and look forward to it. If you need an ophthalmologist who is well-trained in diseases of the eye as well as the normal eyeglass and contact lens fitting, then I recommend Dr. Lindsey. Other physicians who are members of the group practice (The Eye Institute of Austin) appear to be equally stellar in their pedigrees.

Dr. Lindsey is, far and away, the best ophthalmologist I've ever seen. Very thorough, very nice,…read moreand she has a bedside manner that just inspires confidence that she knows what she is doing. She listens well and proposes workable solutions for every little complaint - like loading me up with samples of various eye drops to try with my finicky gas permeable lenses. Her staff is excellent, as well, and for as long as I've been seeing her, she's had the same assistant, the same optometrist, the same contact lens expert - the longevity in this office just says something. Also, she hates waiting at the doctor's office, so she works hard to stay on schedule, which I so appreciate. Doctors who realize that their patients' time is valuable, too, are much too rare. I'd recommend Dr. Lindsey without reservation.

I first found Eyes of Texas Laser Center through Reddit recommendations. I compared this place…read morewith several other popular places in Austin but found Dr. Shawn Wong to be my favorite from an online perspective. So, I decided that my first consultation would be at Eyes of Texas. The entire staff is not only friendly but very informative. It was difficult to ask questions because everything was covered from the start. Dr. Wong is clearly extremely passionate and knowledgeable about his work. I immediately knew that he is who I would trust to take care of my eyes. My surgery was yesterday and I couldn't be happier with the process or results so far. I am really looking forward to the end of the healing process. My only regret is not doing this 10 years ago. I highly recommend that if you are considering getting LASIK surgery to visit Eyes of Texas and Dr. Wong. I was shown the operation room and a comment was made that there was a piece of equipment in there that looked like R2D2. I'm now convinced that Dr. Wong is the Yoda of LASIK. Thank you all for taking care of me.

I called several places in regards to my cataract surgery. I found after talking to Janie (part of…read morethe amazing front staff team) I felt a lot more confident about setting up an appointment. She told me Dr Wong was very good at spending time with his patients. She was right. He explained very thoroughly my options and what he suggested based upon my situation. This gave me confidence in my decision. Surgery was better than expected, mainly because his pre-op person did a great job explaining what to expect and being coached and encouraged by Dr Wong all thru the procedure. It's not easy going thru this but his consistent encouragement makes it 100% better. All the staff are professional, friendly and on it. I've already recommended them to friends. Come see for yourself.

We came in for a eye exam and we immediately greeted by chaos the first impression is this is…read moredisorganized and messy. Books magazines, displays cases, arcade games outdoor furniture. Things were not clean. Even though we checked in for our appointment on time, we waited 30 mins past our time and then were told there are still two people ahead. So it would have been on hour or more past our time. No pictures online to show this place and the condition it's in. We just asked to get a refund and leave. Don't go here! Read all the reviews first and you'll see why this is a place to avoid.

This place was CRAZY inside, think organized hoarder situation. I wish I would have taken pictures…read morebecause you wouldn't believe it if you didn't see it. Anyways. Appointment was at 10 at 1030 I asked how much longer and the receptionist smiled and told me I had at least two more people in front of me and it would be a while. The whole experience was extremely unprofessional and I would never ever recommend it.

Dr. Kelinske and Sally are awesome! I have a pretty bad eye infection that my doctor couldn't help…read morewith. I called several ophthalmologists offices to get an appointment b/c it's very bad I was trying to get seen asap and Northwest Eye Clinic cleared some space to see me. Dr. Kelinske and Sally are very professional and personable at the same time, excellent experience! They will be taking care of my eyes as long as they want to keep looking at them. Thanks!!

Doctor was thorough but she dilated my eyes and then I was not offered or given glasses to drive…read more Very abrupt and not good customer service.

We had a wonderful experience with "Dr. Megan" (Megan Geloneck) and her team (Martha and Emily)…read more All were very kind and knowledgeable. I wasn't sure what an eye exam would be like for my very active 3 year old son, but they were all so sweet and made both he and I feel very comfortable. Highly recommend!

I was seeing flashes in my left eye and called Dr. Makkouk's office and was able to see him in just…read morea few hours. He was very nice and professional as well as the staff. He was very patient with me as I had a lot of questions. He is going to be my go to ophthalmologist from now on.

Professional and cheerful staff, minimal wait time to be seen, doctor was very informative.read more

I highly recommend SharpeVision for lasik surgery!…read more My pre consultation appointment, the surgery, and the follow-up appointment went incredibly smooth. It was overall a great experience. I've been wearing contacts for over 15 years, so I was a bit nervous but also excited to have better vision. The team explained every detail and I felt comfortable/taken care of!

Everything went great until it didn't. If you are considering RLE surgery, do your research. It's…read morenot what they promised or delivered. The surgery went fine and my eyes healed perfectly BUT I started experiencing blurry vision at all distances shortly thereafter. I was in the office about every two weeks for about 5-1/2 months after surgery. I was told to use 3 different eye drops by 3 different Dr's/techs. None of which did anything to correct the problem. My left eye is so blurry it feels like I have something in it all day long. To make matters worse, parts of my vision that were good before are now blurry. I can read text that I wasn't able to before without readers, however, it's like double vision and I can't see anything with any detail. When I finally got to see Dr Lancaster close to the 6 month mark, he told me my only option was to have one of the multi-focal lenses replaced with a mono focal lens, which he originally talked me out of prior to the surgery - oh and here is the best part - I was going to have to pay for the surgery because it had been six months!! So much for lifetime guarantee. Oh, and the BS they tell you about being to make any necessary corrections to the lenses, if necessary, after the surgery was not true. They never even offered that as a solution. They even sent me to an outside retina specialist who confirmed the blurry vision had nothing to do with my retina. I called three times trying to speak to someone about those results and no one would return my call. Its been over 2 months and crickets. I have been trying to get my medical records from them so I can go somewhere else to get my eyes fixed, but so far they have failed to give them to me. I spoke to someone who said they would email them, they didn't. I've left several messages because they don't answer the phone and I have received zero call backs. If you are willing to spend the 12k for this surgery, I suggest finding someone else because, in this case, you don't get what you pay for.