I had a TT at Duke Ambulatory Surgery Center on 9/2/25. I would like to commend the entire staff…read morefor their professionalism, compassion, and excellent care, from the front desk through discharge. A special thank you to my night nurse, Richard, he was incredibly patient, caring, and went above and beyond to make sure I was comfortable. He made a significant difference in my recovery. The only downside is the rooms are very small and not set up for an overnight guest (just one chair, not very comfortable). If you're accompanying someone overnight, I recommend bringing a sleeping bag or a small inflatable bed. Other than that, my experience was excellent, and I truly appreciate the care I received.

I had knee surgery in March 2025. The business office sent me an estimate for surgery ahead of…read moretime. When I got there on the day of surgery, they wanted me to pay all the money up front that they had estimated that I owed after insurance paid. I hadn't even had the surgery yet and they wanted all the money up front before surgery happened. I told them no, I have good insurance so I knew the bill would get paid AFTER surgery. The business office grudgingly agreed to send me down to surgery. The nurses were great, the drug Doctor who put me out was fantastic as well. But I got an infection in one of my incisions that did not become evident until 5 1/2 weeks after surgery when the upper incision started leaking yellow liquid out of my scar. That led to other complications caused by the infection and it all was a nightmare. The Amulatory center refused to send a coded bill to my insurance company so I had to request one from Duke business office and that took a while. It is now 3 months later and this is still not resolved.

ONE STAR -- WOULD GIVE ZERO IF I COULD Avoid EMERGORTHO at…read moreall costs -- especially if you're truly in pain or need compassion. I was referred to EmergoOrtho by a fill-in PCP due to a herniated disc compressing nerve roots. I already had an MRI before the appointment but was never told I needed to bring the images. When I arrived, they said they could access them. I paid a $50 copay, only to be told I needed another X-ray. The doctor came in for barely two minutes, said a steroid shot would be faster than a pack, then immediately left. I was told it needed to be scheduled and would take about a week. Meanwhile, I was told to just take Tramadol and do PT. No one followed up. I had to call them. Eventually, they set the appointment for August 5 -- nearly two weeks after my first visit. I took time off work, and had my wife do the same to drive me. But on August 4 at 3:30 PM, I got a call from Ruby saying they needed the MRI images. I asked why, since they claimed to have them last time and even did a new X-ray. She said she'd check. 20 minutes later, she called back and said they couldn't get the images from radiology and would have to cancel my appointment. Cancel -- after all that pain, waiting, time off, and insurance approval. I asked why the appointment was canceled when it was scheduled for the next day and I had done everything on my end. She was completely indifferent. I personally called the radiology provider and got through right away. They sent the images and I also drove to pick up a CD copy just in case. I called EmergoOrtho back immediately asking not to cancel my appointment. I was told Ruby was the only one who could help me. The woman said she'd have Ruby call me back that day. It's now 8:30 PM and still no call. Let me be clear -- I am a disabled veteran, in constant pain, with numb, burning fingers, unable to sleep or function properly. I served this country, and this is the level of care and compassion I get? You all should be ashamed. You clearly do not care about patients -- only copays and procedures. You dragged me through weeks of appointments, calls, and chaos, only to leave me in pain and cancel without cause. This will be the last orthopedic group I ever deal with. I wouldn't send my worst enemy here. You failed me. You failed your duty. Close the doors.

Dr Musante is a horrible man. Very cold hearted person. I came to him with leg pain. His plan was…read moreto give me a discectomy, a back laminectomy and a neck laminectomy. Now I have permanent neck and back pain which I never had before The operations. He did not help at all and only have me new pain I never had before. The said part is he things he helped me??? Only after all the operations did he say I would have been in a wheelchair if I did not have them. Not true he is only trying to save is skin with such lies. He never mentioned this before all the operations. He should have is medical license revoked. Tony Kania. Cell 714-470-2000.

I found a staff to be extremely professional,, kind, and the procedures to be affordable. I was…read moreespecially impressed by Dr. Gunn. I have had several procedures done by both Trisha and Becca and would highly recommend Gunn Plastic Surgery Center to anyone.

Love Dr. Gunn and staff! Walked out feeling refreshed and happy! The way she treats and listens to…read moreyou ! Top notch! Look and feel 15 yrs younger! I'm going to keep dancing

I am highly satisfied about my experience with Dr. Shadduck and EmergeOrtho!…read more Six weeks ago Dr. Shadduck operated on me to repair a small hernia on the right side of my lower abdomen, called an inguinal hernia. About 15 years ago I had a similar hernia repair on the left lower abdomen (which was done at UNC) and therefore I have some comparative experience. Before choosing Dr. Shadduck I also saw another surgeon (at one of the big medical facilities) for an opinion. Below I'll go through the numerous things that I liked about Dr. Shadduck and EmergOrtho: 1) Getting an appointment for an initial assessment was straightforward and easy. I really liked not having to navigate a big institutional medical organization (i.e. - UNC & Duke) when calling on the phone. 2) Going to this initial appointment with Dr. Shadduck was again much easier at the EmergeOrtho location than the huge parking decks at UNC/Duke. When I arrived on time, the receptionists were great . . very friendly and efficient. The waiting area was not crowded and I only had a short wait before getting into the exam room. 3) Compared to the first surgeon I had seen for an assessment I found Dr. Shadduck was MUCH more through in his exam. The first surgeon I saw appeared to only take a superficial look at the hernia and they also had a student doctor in the room watching. By contrast, Dr. Shadduck took a good deal of time to assess the hernia both with me standing and also lying down (not done by the first surgeon). I feel like he really did a very complete assessment of my condition. 4) He said that my hernia was small and it was not necessary that it be repaired at this time, however after learning that I spend about half of each year on a boat in remote regions of the Bahamas, he thought that this tipped the scales in favor of having the procedure . . . but he was not insistent or pushy with his opinion. 5) Something that I found quite remarkable when getting assessed by Dr. Shadduck was how exceedingly patient he was in explaining everything about the possible surgery and then gave me all the time I needed to ask questions. I find it rather rare when a physician is such a good listener. 6) Scheduling for the surgery was easy and it was performed at a 'hospital' right across the street from EmergeOrtho called "North Carolina Specialty Hospital". 7) The process of having the surgery went smoothly and I felt like all the staff (nurses, anesthesiologist, etc.) were excellent and everything went according to plan. 8) My recovery process seemed easier than the same surgery I had ~ 16 years prior. I was offered a prescription for opioid type pain relievers but ended up not needing them (Advil worked fine). 9) Two weeks post surgery I came back to see Dr Shadduck for a follow-up and everything was healing up as expected. Again, he was great in talking with me and answering all my questions. My only small complaint is that I had a fairly long wait to be seen (20 minutes waiting room & 35 exam room) but this is small potatoes relative to my overall experience. In summary, if you think you may need the kind of surgery that Dr. Shadduck offers I can HIGHLY recommend choosing him as your surgeon!

I will preface this review with the fact that I am not a patient at this office. I did, however,…read moreaccompany my daughter to her appointment, along with her husband and sister. The office is very clean and pleasant looking. It's got an open floor plan which I like. It doesn't feel so closed in and allows for those with wheelchairs and walking assistance devices to have easier access. I was thoroughly impressed with Dr. Patovono (resident) and Dr. Esther. They were both very personable, explained things thoroughly, answered our many questions and included the whole group in on the conversation. They didn't just make sure the patient herself was at ease but they did that for all four of us, which I really appreciated. Faye, the medical assistant was very pleasant and has a great, bubbly personality. She also managed to update my daughters med list in a private way so as to uphold her confidentiality, even amongst her family. I was impressed with that as I also work in the medical field and understand how confidentiality with families in the room can be tricky at times. I would be happy to go to this office should I need an orthopedic surgeon. They were excellent!!

Over my lifetime, I have had multiple surgeries and recoveries. NC Specialty Hospital was the…read morefriendliest, most efficient care facility of them all. The nurses, nurse assistants and PT were all local and many had worked there many years. The morning hustle on the surgery days is incredible and everyone had prompt care. I also appreciated the follow-up the day after release. They even made sure my wife was comfortable.

Doctor owned hospital. Knee replacement surgery was on time and successful, without complications…read more One overnight in a private room with private bath. Comfortable. A Physical Therapist came by first day and provided basic exercises and taught how to walk with walker. Nursing care was haphazard. Ringing the bell to get attention often resulted in 15+ minute delays (no fun when you need to use the bathroom and you are told you cannot go by yourself, but have to be attended by a hospital employee). IV fluid delivery malfunctioned, setting off alarm, and no one came to check on it.

I'm so happy at second time visit Dr Finn . I'm very grateful about the results for my eye . Thank…read moreyou so much Dr Finn and I hope you still continue do what you are doing , maybe some day a week because you are the best Doctor . I wish you all the best .

Had rhinoplasty in 2019. The consultation went great. The staff was great. No complaints there at…read moreall. Results were not anything like I expected and 2 things were missed completely! I asked for the tip to not look as bulbous and to be moved in closer to my face and now it sticks out farther than before. I addressed my concerns with Dr. Finn, mentioned he forgot to smooth the side lumps on my bridge and flatten the bulge of cartilage on the right side of the tip and the shift in his attitude was disheartening. I then got told I was "chasing perfection"! He agreed to fix the bridge, but wanted to actually widen the tip. Absolutely not! I did/do have a big nose so widening the tip that was already too wide was not an option, especially if the bridge would have been smaller! Anyways, it's been six years and my nose looks even worse now. Nostrils flare more when I smile, a piece of cartilage is prolapsing into my left nostril, it's more crooked and droopy. I did have a complex case so I feel like if you have a simple fix or two, then he would do a good job. I just really didn't appreciate the attitude I got when discussing a revision and I feel like for 8K it should have looked much better!!!

Nice place. Super busy. They also have valet parking for only 2.00 more than the garage parking for…read moreall day. They have wheelchairs to help with patients

I have a few clinics I have to attend throughout the year. All of the staff js super friendly and…read morehelpful. The parking can be difficult because there are so many people using disabled spots that don't have placards or plates. And there's a long walk from the lot to the clinic area. Add about 10-15 minutes extra to park and walk to and from the clinic. Everything is color coded so it's easy to remember where you're going and coming from.

My provider for 10 years has left for the VA. The new practitioner and I fail to click. In fact the…read moreappt became quite contentious. This being my first time with the new practitioner I believe I will request a change.. At 75 I don't need to be treated as a child. No warmth or empathy.

I was scheduled to get blood work done at this location. my appointment was 1pm. I arrived at…read moretwelve forty five as instructed. I had completed the pre check in and I clicked "I'm here" to confirm i was in the waiting room. My instructions dais to take a seat until I was called. There were two people waiting when I came in.And they were both taken within ten minutes of my arriving. More people came in and were taken back while I sat there and waited. Half hour after my appointment time, I went to the counter to let them know that I was unable to wait any longer because I had another appointment to get to. The person at the counter said that the online check in doesn't work.And that they could take me at that time. Unfortunately, since I had given them as much time as I could.I was not able to get my blood work done there.I will be rebooking in a different location. It seems to me that if the location knows that they're online check in system is not working.And they see someone sitting in their waiting room for forty five minutes unattended that perhaps they should check in and see if perhaps that person did the online check in. This was an unsatisfactory experience and I will avoid this facility.

Care is wonderful! Very sympathetic staff. Quality experts and worth the trip. Need to use valet…read moreparking or you will be walking a mile. Flat price of $16 but worth it.

I had an appointment scheduled for more than six months with Dr. Karen Jones in Duke Neurosurgery…read more I traveled from Hawaii at very significant financial, physical, and emotional cost for this consultation. Prior to the visit, Duke had access to over 40 pages of medical records, imaging summaries, neurological evaluations, and supporting documentation regarding my medically complex condition, including genetically confirmed CMT2A2, prior cervical and lumbar fusion surgeries, severe chronic pain, and progressive neurological decline. Despite this extensive preparation and the length of time the appointment had been scheduled, I never actually saw Dr. Jones. I was seen only by a nurse practitioner, who informed me that based primarily on the most recent MRI imaging I brought with me, there was "no surgical target" and nothing Neurosurgery could offer. At no point during the six months leading up to this visit was it clearly communicated to me that the entire consultation outcome would depend almost exclusively on direct review of one recent MRI disc rather than the extensive records already submitted. I repeatedly expressed concern before traveling that I did not want to come all the way from Hawaii if my case was not considered appropriate for the department. I was never told that the consultation might effectively be ruled out based on the interpretation of a single MRI study. I was later told that this had supposedly been communicated through MyChart, but I never received such a message. The interaction itself was deeply distressing and lacking in compassion. I was already emotionally overwhelmed due to repeated referral difficulties within the Duke system and the extreme burden of navigating complex medical care while in severe pain. Rather than receiving guidance, continuity, or referral assistance, I felt abruptly dismissed. No meaningful next-step referrals were offered during the visit despite my medically complex history and the fact that multiple physicians in Hawaii, including my neurologist and primary care physician, believed further neurosurgical evaluation was appropriate. I was particularly distressed that nerve conduction studies and neurological findings from my treating physicians appeared to be brushed aside without serious discussion. My understanding from my neurologist was that chronic nerve compression below my lumbar fusion remained a significant concern, especially given the limitations of imaging interpretation in the presence of spinal hardware. I also found it upsetting that my BMI was highlighted prominently in the chart despite being only slightly above the "normal" range. In the context of a patient presenting with severe chronic pain, neurological disease, prior fusion surgeries, and significant functional decline, this felt unnecessary and shaming. By the end of the encounter, I was emotionally devastated. I had already requested a social worker before the appointment because I feared how emotionally fragile I had become during this process. The social worker who later met with me witnessed the severity of my distress. My concern is not simply that surgery was declined. I understand specialists may disagree on treatment options. My concern is the way this process was handled: the lack of transparency before travel, the absence of direct physician consultation after such an extensive wait and preparation process, the dismissive tone of the interaction, and the complete lack of coordinated transition planning or compassionate referral guidance for a medically vulnerable out-of-state patient.