6/22 the girls working today do not care about the customers waiting to order. All running around the back talking to each other, even one was on the phone behind the counter. They came up to the register many times but just ignored the lady waiting to order. Super rude and bad service. read more

1) App doesn't allow you to use their gift card. You have to wait inline for very long; 2) the cashier was new and didn't understand English well; 3) payment method was like Stone Age. All resulted in a super long wait. 4) Quality was good. I waited at the store. Not sure for pickup or takeout orders. read more

Consider updating the store hours online and in person.hours show 9pm close time but the doors are locked at 5:53pm.waste of my time

Flor and Daniel were awesome. Flor took care of my order right away and precisely what I ordered. Daniel took care of the line of 15 people within 5-10 minutes well still taking care of mobile orders. The store was clean and immaculate. The smoothie was fantastic and was just what I needed. read more

My favorite place to go when I'm craving my Strawberry Wild drink.! Lol. The workers here are always nice. I like how they have mobile orders now. Makes it so much easier when I have my toddler with me & I'm in a rush! read more

Jamba - Juice Bars & Smoothies Near Me - San Jose, California

I love Jamba Juice. I have for years. They serve great smoothies made with good ingredients. It's really hard to go wrong with that. All that being said, however, the prices have become prohibitive at this place. It's a smoothie, not a five star dining experience. It costs like 20 bucks for two people to go here for a SNACK. WTF Jamba Juice? It was good for JJ to get rid of the styrofoam, but I long for the days when a 20 ounce smoothie was 4 bucks. I can't afford to go here any more. read more

Weak ass bowl with barely any granola, strawberries, and bananas and watery right as I got it. The Jamba Juice on Capitol expressway by in n out is a lot better quality read more

Jamba - Juice Bars & Smoothies Near Me - San Jose, California

I love Jamba Juice. It's always delicious. This review is not about the food. But the service here is not good. Everytime I place a mobile order. I still have to wait almost 10 minutes past the the pick up time. My food and drinks are rarely ready for me to pick up and go. Which is the whole point! I place the order while I'm working in hopes to be in and out. But I end up wasting more time here waiting. Wish this could improve. read more

Friendly staff , good location off of Bernal. Not much to say, good 'ol jamba juice always good on a hot day or a warm night. read more

Jamba - Juice Bars & Smoothies Near Me - San Jose, California

I like Jamba Juice, but I don't think they encourage online ordering. I'm at the store, and the app shows it's closed

Don't ever come to this location. Worst customer service of any Jamba Juice I have ever been to anywhere. Most likely not the employees fault. Seems like they are having a staffing crisis. This speaks to poor management. This location should be avoided. read more

The wait for a smoothie today is 30min. And this place is so dirty and unorganized whoever hired these lazy people should be fired poor management this is the 3rd time I walked into this pan w and there's always a wait wait wait such a sad business I'll be writing to corporate and sending them pics or how dirty and pathetic this. If you want any Jamba go to another one it's not worth it. read more

Jamba Juice always comes through. The one near my house on Bernal is at a great location. You have the grocery store right next door. Seems like they have a good crowd during lunch time. read more

Jamba - Juice Bars & Smoothies Near Me - San Jose, California

Yep like always the store got it down but customer service they always help out our fast and awesome read more

Jamba - Juice Bars & Smoothies Near Me - San Jose, California

I don't like going to this location because I am never satisfied, but it's convenient since I live around the area. I only come for the oatmeal and EVERY time it's cold or they only give me half of what is in the cup! So irritating. Why pay $4 when it's less than 4 bites. I will post pictures. read more

I always come to this Jamba Juice and service is very good. I am just giving 3 stars because Paula P. The girls who was taking order is pretty rude and was giving attitude to me and to the 2 customers that came after me. Not sure if she was granky because she was scheduled with a trainee.m, but come on it's only 7.30 and you already give attitude to people? Me and another customer mentioned that with the Jamba Juice app we weren't able to order, the other customer mentioned that it was impossible to order A Large drink and that seemed like were out of items too and my problem was that the app was saying that the location was closed but she did not care and while the other lady was telling her the problem she just turned (so basically she ignored her). So thank you for give us bad attitude this morning but have a great day read more

visited for the first time & was pleasantly surprised by the affordability & quality of the smoothie stellar service from Jose was also exceptional read more

Whoever is in charge needs to fix how this location runs because the poor workers had way too many mobile orders to do. The people who were in line including myself had to wait a long time before someone took our order. The music is so freakin loud you can't hear them saying the name for the order and it's a guessing game as to which is yours because the kids working don't know either. and my smoothie was not good. They aren't able to make the smoothies correctly because there's way too many to make and only 3 people making them. My peach perfection smoothie tasted like crushed ice with a hint of peach which is definitely not worth almost $8. read more

I ordered a medium kale ribbean breeze.. They didn't even fill it to the top of the cup. And not by a little, I mean probably a good 7 oz. I missed out on for an expensive drink. Then I ordered a turkey sausage and cheese breakfast wrap.... But NOPE! I didn't even realize it til I got back to school, it was a spinach and cheese wrap. I used to work at jamba juice and this is a ridiculous mistake. The wraps have sticker labels.. And if drinks come up short you pour it back in the blender and add more ingredients. Did I mention I was THE ONLY CUSTOMER IN THERE??? No I did not speak up at the time because it's embarrassing for me to say anything, plus they're handling my food and I'm super paranoid! read more

Jamba - WHAT IS THAT EVEN I CANT BELIEVE THEYD SERVE THIS! - Juice Bars & Smoothies Near Me - San Jose, California

This poor store has gone downhill. Always understaffed. Last time we were there, they gave a food item to the wrong person and that person returned it AFTER they had touched it, and the staff member put it aside and then gave it to us when our order was ready. So gross and unacceptable during COVID especially. They did give us a new one but I hope they aren't doing that to other customers. read more

Customer service sucks, you could tell them have a good day and they won't even respond. No eye contact. Stood at the register waiting to be helped and the manager had to direct someone to help the customers in line. Lol read more

This is my go to jamba location. Staff is usually really helpful and super nice. This last time I came in though, I had a really bad experience that could've honestly been avoided on the staffs part. I was in line patiently waiting to give my order because the manager what it seemed was training a new girl. Which is understandable. It took about 5+ minutes for her to take my order. This wasn't the issue, but could have definitely been handled differently. Then as I was on my phone waiting for my order, about 5/10 minutes in I saw my cup still sitting there while another person who ordered after me get their order specifically an açaí bowl before mine. Those usually take longer. It seemed like the two people making smoothies while the manager was training were doing other things and forgot about me, till I walked up and they realized I was still waiting. At this point I didn't even care and was about to walk out since I was now running late for something. Then they finally started the order which took a couple seconds to make. I finally got my drink, and as I drank it. The powder they used was still chunky, and no blended all the way. So I threw the drink out because it wouldn't even go through the straw. The only reason I would've seen why they give service like this is because I got in about 30 minutes before closing. And I know can be frustrating helping people as you're trying to get done and go home, However I work overnights and had just woke up around that time. Plus it's simply your job. This whole experience could have gone extremely differently. Went a couple days later, and they were good. I understand we have our off days. But this just needs to be addressed by your staff if it hasn't. read more

Ordered my usual of Blue Vanilla Yogurt. The store had a new person preparing my order and my order was missing so much. Bananas and the pineapple. Low amount of blue berries. Was fairly disappointed, unfortunate as I order from here every other day read more

I don't even know what to say--I waited over 35 mins to get my order and I had to just cancel it because I was late to a meeting. The workers were singing, and none of the blenders were going. There were about 7 people ahead of me and they all wanted to cancel. read more

When I walked in I expected it to be slow because there were lots of people. The staff at the pouring station were getting done with smoothies very quickly and from what I can tell it was made properly. The employee at the register area was very helpful and even asked me how my day was. He recommended a smoothie so that's what I got. Whole thing took maybe 5 mins. This store is very well managed with some great staff read more

Best Jamba Juice everrrrr!! Great service and they know how to make your order correctly! I hate it when people make it sloppy or watery but every time I go here it's always on point. Shout out to alex and Evan. They are ze best since they put a smile on my face when I come in. Always in such a cheerful mood. read more

The staff here are pretty nice and handle those BOGO coupons like a champ. Sometimes it can be a bit slow, but that's to be expected of all Jamba Juices. I'll only usually go to any JJ when there some sort of deal going on, because paying full price for blended fruit and yogurt seems a bit ridiculous. read more

Horrible customer service. I, along with 9 other people were waiting in line for more than 10 minutes. I was second in line and the lady who was taking orders just left without any notice and went to the back. I get there was only two people working but no communication and then the guy making the drinks says it will be a 20 minute wait! That was after already waiting in line for 10 minutes. Insane. read more

I always get Jamba Juice, but I usually get mine at the Safeway on Snell because after 7 drinks, you get a free one!! Whatever size you want :D Yesterday, my bf and I tried the white gummy bear and I think they made it wrong because it wasn't that sweet :( Of course, my man loved it because he is not much of a sweet tooth, haha. Whenever I go to Jamba, I always get the matcha green tea blast and substitute sorbet for orange sherbert! Best drink! Tastes like fruity pebbles; you'll get addicted, and I know this, cos I SURE DID! But be warned, if you don't like caffeine, don't order this drink. read more

Fast service, really clean environment. The drinks were blended really well and the cashier was super friendly to everybody. You have a view into the work area and it looks really clean and organized. The person who takes your order is extremely welcoming and he didn't make you feel rushed. I watched him take someone's order, where they wanted to switch a lot of ingredients and ask about other drinks and he remained calm and nice, will come here again read more

I come here at least 3 days a week every morning. And I've gotten so many mixed information. I always order the Smoothies with Organic Granola (which are fantastic! the strawberry-banana chunks have the most calories because of the peanut butter) First time i ordered the Strawberry-banana chunks = no banana topping Another time: mango-peach topper = offered baked goods for $1with this purchase Another time: can substitute anything without charge Recently: strawberry-banana = got charged extra $0.50 for the topping, though i said no peanut butter! Not only that they even asked if i wanted the entire banana, if you are going to charge me 50 cent extra i better get the entire banana!!! (they normally give u half a banana for the topping) But otherwise as taste goes, its the same = given recipe by the corporate, so they always taste the same. The employees should be on the same page about all these things ... extra charges, substitutions, promotional stuff ... read more

Really rude employees, been coming year for over three years I have never had a problem with them remaking my drink if they got it wrong. but the new female manager was really rude and refused to remake it. I would give a 0 rating read more

I have a mixed review. Jessica- No Bueno. I called in an order, as I do everyday, and she rushed me through and heard what I said, but did not listen to what was said. The drink she made was the worse Jamba Juice I have ever had. I ended up throwing it out. Talk about a waste of money. Thanks Jessica, for the worst Jamba experience ever. Dominic- On the other hand was amazing and the way he listened to what I was asking for made a worlds difference. He actually had recommendations on different things I could add to it, to make it taste sweeter and it made my day. It seemed like he cared about his customers and the customer service he gave. You rock Dominic! read more

Ok so I've been to this jamba a few times. It's apparently staffed with all teenagers. Although they are nice the service is extremely slow, they have an issue or even attitude when asked to use gloves and you have to repeat your order. Sometimes they think everything is funny and sometimes it's just talking to a wall. I have one closer to my house and I'll go to that one before I ever head to this side of town.... read more

This is my favorite Jamba in San Jose. It is not too close to my house but it is close to my work. This is one of the few Jamba that offers fresh juices. I always order some type of green kale juice and it is always made fresh. Today, (Saturday) my order was taken by Dom. He was super professsional and even asnwered my questions when I wanted more information about the super greens. This juice always takes longer to make than regualr smoothies and I already knew but Dom checked in with me to thank me for waiting and explained my drink takes longer but it's coming. I thought that was nice and very considerate. I wish all the Jambas had great employees like Dom and his excellent service. I know it's just juice but I don't like attitude with my green juice so I will keep coming back to this location. read more

A coworker and I walked to this plaza to pick up lunch. We stopped at this place to pick up something cold and refreshing. We were not disappointed. The service was quick and the staff was friendly. The only reason I gave it four stars instead of five is because of the fruit fly that wouldn't leave us alone. read more

Worst and the slowest Jamba Juice location that we have ever been too. The three young men working there have no sense of customer service, seem confused on how to make drinks, and are slow to complete orders. It took 20minutes for them to make our two drinks. And for some reason, they kept completing drinks out of order. We got our drinks before the person in front of us, and two customers who came in after us got their drinks before us. Nobody seems to be managing the place, and it's clear that staff there has not received proper training. read more

Our experience at this Jamba Juice was great! It was pretty crowded on a Saturday morning, but the staff was very friendly and attentive and the line moved quickly. It's in a small spot, so don't plan to stay long. read more

This place is hit or miss depending on who's working. However, Dom and Andreas are AWESOME!

A little over a year ago I gave this particular establishment a 5 star review. The big reason: Their customer service, their will to work with a sense of urgency and that same great taste I can expect from the Jamba Juice I know. A lot of time has passed since I gave that review and the morning shift that earned my 5 star review is no longer be there. (many were college students, I wish them the best!) The new staff in place are courteous with their customer service and work with a sense of urgency - that I greatly appreciate. It's the preparation of their products I haven't been pleased with this past month. The ingredients are there, it's got that great taste. It's the presentation and execution I am not pleased with. Take for example Jamba's energy bowls (the acai primo and chunky strawberry are great examples) - its hit or miss for me in this location. At times it's delicious and flavorful. Theres a thick creamy texture you can scoop onto a spoon on each and every bite. It's like that SOMETIMES... other times, the ingredients are there, its just not thick and creamy anymore, its served watered down like a bowl of soup. It's pointless to use a spoon at that point, especially the Chunky Strawberry which shouldn't be watery. Other times there seems to be an uneven distribution of toppings on their energy bowls and oatmeal. How come some days the bananas and strawberries are filled to the brim? Why is it the next day I get a few slices of bananas and did you really cut that strawberry into 4 slices giving me 1 slice diced? It's nothing personal, just inconsistencies that have made me decide not to come to this location anymore. Some days, the food is great, other days I feel like I got shortchanged. 2 stars for great customer service, that's still appreciated. read more