As we entered the store, the smell of freshly made donuts filled the air and right away, your eyes are drawn to the front of the store where 2 glass display case filled with a variety of donuts were. They had a little bit of everything. From your traditional glazed, chocolate, and apple fritters all the way to their limited time Pokémon donuts and seasonal donuts for the fall. This was our first time actually trying a Krispy Kreme donut and it was definitely not bad. Personally for me, where Im from, we have a few local treasures like Marina Donuts and Bagels and Red's Donuts which I feel is much better, but KK is definitely not bad and worth a try. The only negative, no fault of this store, was there was a lot of homeless people hanging around there and left trash everywhere. read more

See all

I'm writing to express my frustration with my local Krispy Kreme location. Unfortunately, this has become an ongoing issue. Multiple times when I've visited in the evening--typically between 6:00 PM and 8:30 PM--the store either appears closed (with signage turned off) or has already run out of most of the main donut selections. Most recently, on 4/13/2026 at around 8:30 PM, I arrived after checking online, which stated the store is open until 11:00 PM. When I got there, it looked like the store was closed, with no clear indication that it was still open. I do have pictures documenting this. I eventually walked in, and someone came from the back to assist me, but I felt rushed during the interaction, which added to the overall negative experience. I completely understand that inventory can run low toward the end of the day, but consistently running out of core items hours before closing--and creating the impression that the store is closed--causes confusion and frustration. It takes away from what should be a simple and enjoyable experience, especially when bringing family out for a treat. I kindly ask that this issue be looked into. Better communication of actual availability, consistent operating hours, and improved customer service would go a long way in improving the experience for customers in the community. Thank you for your time and attention to this matter. read more

Krispy Kreme - Sign off but open, no one there , employees hiding in the back - Donuts Near Me - San Jose, California

See all

Came for the powe ranger donuts. Nothing special just a normal crispy crème donut with Pokemon decor. My Apple donut the best donut they have in my opinion. read more

See all

I ordered the build your own dozen online and they didn't get my order correct I ordered two of the seasonal pumpkin spice glazed donuts and they gave me two cake donuts... upon picking up my order the workers were very rude and spoke to me in an irritated tone even though I had just asked to pickup an online order Please save your money and support local donut stores instead!! read more

Krispy Kreme - Build Your Own Dozen - Donuts Near Me - San Jose, California

Came here on a Saturday afternoon to purchase a dozen original donuts. The employee was working alone, but he seemed very capable of fulfilling all the duties by himself. He was friendly, welcoming, efficient, and gave off a good vibe. Unfortunately, he didn't have a name tag but the host name of my receipt says " Riquelme 44" - you are awesome and either deserve a raise or an assistant! read more

Krispy Kreme - Store front - Donuts Near Me - San Jose, California

I swung by this morning to get a dozen glazed donuts and a dozen mixed donuts. Melba was the kind lady helping me out this morning! She was super kind, patient and totally made my morning by her wonderful attitude. This location is very clean and it wasn't busy at all at 7:15am! You can never go wrong with Krispy Kreme and especially with this location! read more

Krispy Kreme - Ate one (hehe) but assorted dozen and glazed dozen - Donuts Near Me - San Jose, California

See all

I love me some donuts! Taste: Krispy Kreme's donuts are super sweet and a little thinner than typical donuts. I personally go for their glazed, but they tend to have fun seasonal options too. Service: They've always been kind here. They help with coupons, deals, and are very patient. Parking: This is at The Plant so there's plenty of parking read more

Krispy Kreme - Double Original Glazed® Bundle - Donuts Near Me - San Jose, California

Soft and light donuts. You can never go wrong with a classic glazed donut. Also wanted to try the cannoli, which was decadent. Outstanding customer service. Plenty of parking. Clean establishment. read more

Krispy Kreme - Donuts Near Me - San Jose, California

Disappointing. I've been to other Krispy Kreme locations in the past and there is nothing quite like their Original Glazed donuts. At many Krispy Kreme locations, you'll find that the original glazed donuts are still warm... and they literally melt in your mouth. So, drove nearly thirty miles to this location (San Jose is the closest Krispy Kreme to Gilroy)... and the one person working there said "we're all out of original glazed for the day". What? All they had left was a small selection of donuts smothered in frosting, so sugary that I found them to be inedible. I'll never go to this Krispy Kreme location in the future. read more

There was a time when Krispy Kreme was new and I was hooked on it. Then over time...familiarity bred contempt and I stopped going there. I had dinner next door and was tempted to go in and get some OG glazed donuts and they were yum! I am glad there isn't one close to where I live, I might have revived the addiction. read more

Krispy Kreme - Donuts Near Me - San Jose, California

See all

Ayana was having a super bad day today! It was a busy afternoon & I haven't been to Krispy Kreme in a long time being that I'm from out of town. as she's taking my order I accidentally tell her I want a specialty box then as she's telling me what that is I then told her I wanted to switch to an assorted box & that SENT her into the worst costumer service representative I've seen in a while. She put the box down & told her co worker if he could take my order while he was in the middle working with a different customer. She stormed off to the back took her name badge off but forgot she had her name on her necklace. Super rude & not appreciated but her co worker was definitely helpful wish I got his name. read more

Disappointed. They no longer give donuts for A's on report cards year round because people were abusing this perk. They said they still do it for June and July. Also, the glaze machine was broken. So we made this drive for pricey donuts that were not freshly glazed. The workers were polite and efficient. read more

Krispy Kreme - Donuts Near Me - San Jose, California

Tuesday June 9th 9:00. Some dip stick kid tells me there's no regular glazed donuts a whole hour before they close. So I settle for regular dots and he gives a me a mix of crappy day old dots and I didn't asked for sprinkled dots or chocolate dots man bro gave me everything but what I asked him for. Fire this tard. He was wiping the table with a towel he dropped on the floor read more

I normally love Krispy Kreme. This particular instance I placed an order to be ready the following morning. I was so excited to pick up donuts and surprise my coworkers. I walked in and said I had a pick up order the girl at the counter looks less then thrilled to help me. She informed me that the store didn't get my order due to not having internet and that they let me know. I check my email and see the email was mailed to me 10 minutes before my pickup time as i was driving to the location. No one thought to try to call me either?! I made sure I would be refunded and left empty handed. She did not offer to make my order and charge me while I wait for the other to fall off or anything for the inconvenience. I think I will stick to locally owned doughnut shops from now on. read more

We reached out to this Krispy Kreme for a last minute order for our teachers. The staff happily accepted our order and even donated a box for the teachers! It's nice for a company to show appreciation and support for teachers during teacher appreciation week! Thank you read more

Download the app to get free stuff and promos! I came in here because I saw buy one dozen and get a dozen glazed for $2. Such a great deal! Service is very quick if you know exactly what you want. Most people grab what they want and leave. They have tables and chairs inside if you want to enjoy your donut there. They do have benches outside too. The donuts are always good here and consistent. They always have fun flavors or decorated donuts! Fun to buy for parties or events! On my birthday I was able to get free 3 glazed donuts. read more

See all

Hot now sign was on in the app at 6:40 pm, so we load up the baby and head here, only to find at 7:10 pm the sign is still on, but the store has literally no donuts available, and hasn't since about 5pm. Certainly no "hot now", not even any "cold stale now". Very disappointing. I made the worker turn off the Hot Now sign, as he believed it was "for lighting" and not the fundamental idea behind the company's entire brand. read more

I've been to this location several times, but I never wrote a review for them. Here it goes, the usual Krispy Kreme donut place, but it doesn't have a drive-thru. Friendly service as they were crowded but greeted each customer. I came during St. Patrick's month, so they had green colored themed St. Paddy's day donuts. So pretty and nicely decorated. read more

See all

Krispy Kreme is always good, but I really like this location. The staff is so kind and always patient with me whenever I go. The donuts are always on point. I like the shopping center it's located in, there's lots of room to walk around and sit and enjoy. I got the Valentine's Day donuts for my boyfriend and they definitely made him smile. We both liked the cupcake batter filled donuts and the Oreo cream filled ones. So cute and so yummy! read more

Krispy Kreme - Donuts Near Me - San Jose, California

Service! Very rude and arrogant and unprofessional. Beautiful St Patrick day. Special listed on the window green doughnut. At 11:39am But special not available any more read more

This location is in a busy plaza, but with plenty of parking nearby. The place was clean and tidy, the person who helped us was informative on how much the donuts cost. I ordered a dozen and chose two of their seasonal donuts. They were good, but not super soft. I did enjoy it, but I don't think I would come back. read more

Krispy Kreme - Custom Assorted Dozen - Donuts Near Me - San Jose, California

Came in to buy just two donuts and they're already closing 40 minutes before they should be. They had only one thing left which is crazy when they're not suppose to be closing early would not come here again read more

Krispy Kreme - Horrible workers - Donuts Near Me - San Jose, California

Visited this Kristy Kreme on my birthday to get my first birthday freebie. I liked that they freshly glaze their donuts even if you're just getting a freebie. I don't have donuts often but when I do it's usually a simple glazed donut or fancy donut to switch it up. For the birthday freebie, you get three glazed donuts. Unfortunately when they gave the donuts to me they didn't use a box so my donuts were all stuck to the paper they were wrapped in which created a HUGE mess. The frosting was crumbling all over and the donuts were not pictured worthy. The donuts themselves were way too sweet. I couldn't even finish one donut. I loved the soft bouncy texture of the donut without the frosting.. I would prefer if these were less sweet. For now, I'll have to eat half or go to a different donut shop. read more

Krispy Kreme - Glazed Donuts - Donuts Near Me - San Jose, California

This is the first time I went to Krispy Kreme and it was because I wanted the Scooby Doo Donuts. They looked so cute and amazing and were pretty good to eat. The worker helping me was nice and helped me so I got in and out pretty fast. The only thing that I didn't like about the donuts I got was due to the color of the frosting/glaze, my tongue changed colors. It went away after a few hours but it was kind of off-putting. This is definitely not an everyday kinda of dessert, it was really sweet! I had to drink lots of water. It might be a bit much sugar but if you have the chance, you should try them! read more

Krispy Kreme - Scooby Doo - Donuts Near Me - San Jose, California

The donuts were being freshly glazed as we ordered them, and they were PHENOMENAL. Krispy Kreme is hands down my favorite donut chain, and the glazed and maple iced donuts are my personal favorites. If you haven't tried them, you're missing out! read more

Super clean, fast service and excellent flavors! We ordered 3 and got an extra 3 in the box! Thank you!

Arrived here on a Sunday evening nearing 6 pm; the plant plaza has lots of back parking so you don't have worry! There were two big groups ahead of me but the staff processed their orders quickly. All I needed was to redeem a free orignal glazed dozen and it was seamless. A bit of a hiccup with the cashier since it was her first time doing a request like that with a scan code, but her manager quickly stepped in to help out and teach her the ropes. Quick and easy process, and the donuts were delicious! :) read more

See all

I went in today and Raymond said they were out of 3 pack boxes, so he couldn't honor the menu price three-pack glazed classic at $7.49. He also said all donuts are sold each/ individual meaning $3+ per donut. He was being rude and unhelpful, saying he couldn't change it or honor the price. He could've easily put them in a bag or a different box, but instead chose not to and was rude about it. When I asked to speak with a manager, he refused to get one. He was also being smart and said I'll go up there and put a sold out sign just for you. Very poor customer service. Won't be going back. read more

Krispy Kreme - Price of donuts - Donuts Near Me - San Jose, California

Came in when the hot donut sign was on. Confirmed with the person serving me that I was getting hot glazed donuts. Unfortunately I only got 1 hot glazed and the rest were cold, I'm not sure why. I didn't realize until I left the store :( It was my first time getting the glazed donuts while it was hot and it was amazing! read more

I have their app and got notified I could get 3 free glazed donuts for my birthday if I made a purchase. I order three other donuts (a pumpkin cake donut, an apple pie donut and a chocolate glazed with custard filling). They had glazed donuts in the case but they took 3 fresh ones off the line. All of the donuts were tasty and stayed fresh over a couple of days. I don't get donuts often but this was a nice treat. read more

Fast friendly service, came to redeem birthday rewards and free sign up reward. Didn't receive any judgement for not making a purchase. read more

Krispy Kreme - Fall flavors 11/12/23 - Donuts Near Me - San Jose, California

Very uninviting. No donuts on display. Looks like the workers were ready to close up shop at 7pm when they close at 10pm. Only one worker working. The other just cleaning the display and cleaning the back. Completely ignoring the growing line. read more

I've always gotten wonderful service at this location, they are also fast and efficient. The donuts are freshly glazed and taste soft like heaven. Store is also clean and in a nice plaza :) read more

SO GOOD! This place is so good I love there donuts, everyone there is so delightful they are always welcoming when we come in and ask how our days are. Donuts are fresh and comes out warm! So good for just a regular day or when you need a snack hah! Definitely try this place for different flavors of donuts I also enjoy going here since it's near my apartment so it's good to go really quickly to get a snack! read more

Krispy Kreme - Donuts - Donuts Near Me - San Jose, California

We unfortunately don't have a Krispy Kreme in our area so when we're in San Jose and have a sweet tooth we stop by... nothing fancy but umm hello they're delicious ! Just the right amount of glaze and when they're hot it's even better! $20 a dozen is steep but it's ok due to it being a once in forever when we come. They can sit on your counter for Day or 2 and not get hard and crusty like other doughnuts which I'm thankful for because there's no way we're gonna get through the dozen soon- just gotta love them! Service was ok the young lady seemed rather shy but it's alright she was pleasant. We were happy with our stop at this location! read more

Well I stopped in the other day and paid $18 for 1 dozen doughnuts that's $1.50 per doughnut!! I got 6 fresh glazed right as they we're coming off the conveyor belt and ate one within 5 minutes and it tasted old! The glaze had already crystallized!! Whaat? Taste wise, they are not good at all, way too much sugar and no real doughnut flavor. I would say these are the candy of the doughnut world and not doughnuts in any sense of the word. This is definitely the last time I will be back. Too expensive and taste bad. read more

See all

The place was busy with only one person working. She was helping customers in the store, taking phone orders and making donuts. We had to wait about 10-15 minutes to get our donuts. I felt sorry for her. I know business are cutting back workers hours but one person on a Saturday morning at a busy shopping center is not okay. read more

Got a reward of a free donut, so I got my favorite donut ( favorite from other place: maple donut l) it was WAY TOO sweet.

I do love independent shops, but Krispy Kreme is such a classic. It doesn't hurt to have a dozen donuts, or 2, every now and then. From time to time, I drop in to grab some for family and friends. They have fun decorated donuts that changes from week to week (I don't come often enough to know how frequently these changes, but they definitely have holiday and specials event ones). I like to get a mix of traditional glaze donuts as well as the decorated donuts. They are really sweet, but I still enjoy getting the filled donuts. Sometimes it can be too sweet though. The custard-fillings are more liquid and less sweet than the Kreme-fillings. I appreciate the funny events they have and how the company engages its consumers. There seems to always be new workers-some are nicer than others. read more

Krispy Kreme - Donuts Near Me - San Jose, California

Happy National Donut Day! Get your free donut at Krispy Kreme and make it double when you're vaccinated! Based purely on appearance, we took a gambled on the Tropical Island, which had food color No. 6B (I'm bs'ing as you can tell) and probably 100g of sugar. Nothing magical about the donut itself, too sweet and artificial in taste. Just go with the classics and safer options~ read more

Krispy Kreme - Tropical Island - Donuts Near Me - San Jose, California