I love me some donuts! Taste: Krispy Kreme's donuts are super sweet and a little thinner than typical donuts. I personally go for their glazed, but they tend to have fun seasonal options too. Service: They've always been kind here. They help with coupons, deals, and are very patient. Parking: This is at The Plant so there's plenty of parking read more

Krispy Kreme - Double Original Glazed® Bundle - Donuts Near Me - San Jose, California

I'm writing to express my frustration with my local Krispy Kreme location. Unfortunately, this has become an ongoing issue. Multiple times when I've visited in the evening--typically between 6:00 PM and 8:30 PM--the store either appears closed (with signage turned off) or has already run out of most of the main donut selections. Most recently, on 4/13/2026 at around 8:30 PM, I arrived after checking online, which stated the store is open until 11:00 PM. When I got there, it looked like the store was closed, with no clear indication that it was still open. I do have pictures documenting this. I eventually walked in, and someone came from the back to assist me, but I felt rushed during the interaction, which added to the overall negative experience. I completely understand that inventory can run low toward the end of the day, but consistently running out of core items hours before closing--and creating the impression that the store is closed--causes confusion and frustration. It takes away from what should be a simple and enjoyable experience, especially when bringing family out for a treat. I kindly ask that this issue be looked into. Better communication of actual availability, consistent operating hours, and improved customer service would go a long way in improving the experience for customers in the community. Thank you for your time and attention to this matter. read more

Krispy Kreme - Sign off but open, no one there , employees hiding in the back - Donuts Near Me - San Jose, California

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Tuesday June 9th 9:00. Some dip stick kid tells me there's no regular glazed donuts a whole hour before they close. So I settle for regular dots and he gives a me a mix of crappy day old dots and I didn't asked for sprinkled dots or chocolate dots man bro gave me everything but what I asked him for. Fire this tard. He was wiping the table with a towel he dropped on the floor read more

Soft and light donuts. You can never go wrong with a classic glazed donut. Also wanted to try the cannoli, which was decadent. Outstanding customer service. Plenty of parking. Clean establishment. read more

Krispy Kreme - Donuts Near Me - San Jose, California

There was a time when Krispy Kreme was new and I was hooked on it. Then over time...familiarity bred contempt and I stopped going there. I had dinner next door and was tempted to go in and get some OG glazed donuts and they were yum! I am glad there isn't one close to where I live, I might have revived the addiction. read more

Krispy Kreme - Donuts Near Me - San Jose, California

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We reached out to this Krispy Kreme for a last minute order for our teachers. The staff happily accepted our order and even donated a box for the teachers! It's nice for a company to show appreciation and support for teachers during teacher appreciation week! Thank you read more

I normally love Krispy Kreme. This particular instance I placed an order to be ready the following morning. I was so excited to pick up donuts and surprise my coworkers. I walked in and said I had a pick up order the girl at the counter looks less then thrilled to help me. She informed me that the store didn't get my order due to not having internet and that they let me know. I check my email and see the email was mailed to me 10 minutes before my pickup time as i was driving to the location. No one thought to try to call me either?! I made sure I would be refunded and left empty handed. She did not offer to make my order and charge me while I wait for the other to fall off or anything for the inconvenience. I think I will stick to locally owned doughnut shops from now on. read more

Came in to buy just two donuts and they're already closing 40 minutes before they should be. They had only one thing left which is crazy when they're not suppose to be closing early would not come here again read more

Krispy Kreme - Horrible workers - Donuts Near Me - San Jose, California

Service! Very rude and arrogant and unprofessional. Beautiful St Patrick day. Special listed on the window green doughnut. At 11:39am But special not available any more read more

Hot now sign was on in the app at 6:40 pm, so we load up the baby and head here, only to find at 7:10 pm the sign is still on, but the store has literally no donuts available, and hasn't since about 5pm. Certainly no "hot now", not even any "cold stale now". Very disappointing. I made the worker turn off the Hot Now sign, as he believed it was "for lighting" and not the fundamental idea behind the company's entire brand. read more

Download the app to get free stuff and promos! I came in here because I saw buy one dozen and get a dozen glazed for $2. Such a great deal! Service is very quick if you know exactly what you want. Most people grab what they want and leave. They have tables and chairs inside if you want to enjoy your donut there. They do have benches outside too. The donuts are always good here and consistent. They always have fun flavors or decorated donuts! Fun to buy for parties or events! On my birthday I was able to get free 3 glazed donuts. read more

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Disappointed. They no longer give donuts for A's on report cards year round because people were abusing this perk. They said they still do it for June and July. Also, the glaze machine was broken. So we made this drive for pricey donuts that were not freshly glazed. The workers were polite and efficient. read more

Krispy Kreme - Donuts Near Me - San Jose, California

This location is in a busy plaza, but with plenty of parking nearby. The place was clean and tidy, the person who helped us was informative on how much the donuts cost. I ordered a dozen and chose two of their seasonal donuts. They were good, but not super soft. I did enjoy it, but I don't think I would come back. read more

Krispy Kreme - Custom Assorted Dozen - Donuts Near Me - San Jose, California

I've been to this location several times, but I never wrote a review for them. Here it goes, the usual Krispy Kreme donut place, but it doesn't have a drive-thru. Friendly service as they were crowded but greeted each customer. I came during St. Patrick's month, so they had green colored themed St. Paddy's day donuts. So pretty and nicely decorated. read more

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Krispy Kreme is always good, but I really like this location. The staff is so kind and always patient with me whenever I go. The donuts are always on point. I like the shopping center it's located in, there's lots of room to walk around and sit and enjoy. I got the Valentine's Day donuts for my boyfriend and they definitely made him smile. We both liked the cupcake batter filled donuts and the Oreo cream filled ones. So cute and so yummy! read more

Krispy Kreme - Donuts Near Me - San Jose, California

Visited this Kristy Kreme on my birthday to get my first birthday freebie. I liked that they freshly glaze their donuts even if you're just getting a freebie. I don't have donuts often but when I do it's usually a simple glazed donut or fancy donut to switch it up. For the birthday freebie, you get three glazed donuts. Unfortunately when they gave the donuts to me they didn't use a box so my donuts were all stuck to the paper they were wrapped in which created a HUGE mess. The frosting was crumbling all over and the donuts were not pictured worthy. The donuts themselves were way too sweet. I couldn't even finish one donut. I loved the soft bouncy texture of the donut without the frosting.. I would prefer if these were less sweet. For now, I'll have to eat half or go to a different donut shop. read more

Krispy Kreme - Glazed Donuts - Donuts Near Me - San Jose, California

The donuts were being freshly glazed as we ordered them, and they were PHENOMENAL. Krispy Kreme is hands down my favorite donut chain, and the glazed and maple iced donuts are my personal favorites. If you haven't tried them, you're missing out! read more

Super clean, fast service and excellent flavors! We ordered 3 and got an extra 3 in the box! Thank you!

This is the first time I went to Krispy Kreme and it was because I wanted the Scooby Doo Donuts. They looked so cute and amazing and were pretty good to eat. The worker helping me was nice and helped me so I got in and out pretty fast. The only thing that I didn't like about the donuts I got was due to the color of the frosting/glaze, my tongue changed colors. It went away after a few hours but it was kind of off-putting. This is definitely not an everyday kinda of dessert, it was really sweet! I had to drink lots of water. It might be a bit much sugar but if you have the chance, you should try them! read more

Krispy Kreme - Scooby Doo - Donuts Near Me - San Jose, California

I went in today and Raymond said they were out of 3 pack boxes, so he couldn't honor the menu price three-pack glazed classic at $7.49. He also said all donuts are sold each/ individual meaning $3+ per donut. He was being rude and unhelpful, saying he couldn't change it or honor the price. He could've easily put them in a bag or a different box, but instead chose not to and was rude about it. When I asked to speak with a manager, he refused to get one. He was also being smart and said I'll go up there and put a sold out sign just for you. Very poor customer service. Won't be going back. read more

Krispy Kreme - Price of donuts - Donuts Near Me - San Jose, California

Arrived here on a Sunday evening nearing 6 pm; the plant plaza has lots of back parking so you don't have worry! There were two big groups ahead of me but the staff processed their orders quickly. All I needed was to redeem a free orignal glazed dozen and it was seamless. A bit of a hiccup with the cashier since it was her first time doing a request like that with a scan code, but her manager quickly stepped in to help out and teach her the ropes. Quick and easy process, and the donuts were delicious! :) read more

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Very uninviting. No donuts on display. Looks like the workers were ready to close up shop at 7pm when they close at 10pm. Only one worker working. The other just cleaning the display and cleaning the back. Completely ignoring the growing line. read more

I have their app and got notified I could get 3 free glazed donuts for my birthday if I made a purchase. I order three other donuts (a pumpkin cake donut, an apple pie donut and a chocolate glazed with custard filling). They had glazed donuts in the case but they took 3 fresh ones off the line. All of the donuts were tasty and stayed fresh over a couple of days. I don't get donuts often but this was a nice treat. read more

Came in when the hot donut sign was on. Confirmed with the person serving me that I was getting hot glazed donuts. Unfortunately I only got 1 hot glazed and the rest were cold, I'm not sure why. I didn't realize until I left the store :( It was my first time getting the glazed donuts while it was hot and it was amazing! read more

The customer service here is horrible this is the first time I have ever experienced back service here but I came in today at 4:20 to buy chocolate glazed doughnuts and instead the cashier aurora had the audacity to be ignorant when I said clear as day chocolate glazed which is dozen I point to it to make it clear then I told I had to wait I saw multiple customers get their doughnuts hoping that I was getting it fresh but I did instead I didn't get what I want aurora that cashier chose to give me glazed doughnuts which I did come in with my husband and that's what I planned to do my husband had to ask for a refund she try to make us pay two extra dollars for the order that she did wrong which I find that really messed up when it was on her and it was her fault and she chose to be entitled make us pay and I had told my husband I'm refusing to pay two extra dollars for a mistake that she made which she wants clearly at all and gave attitude to my husband about giving me my refund and I had to argue with her about giving me my refund back then told me my refund won't come back until 1-5 business days to my account I had came there today because yesterday they were completely out of chocolate that's the only reason why I came in because they were sold out of chocolate donuts so I chose to come back the next day got them but to be rude and entitled like she was is wrong on so many levels and then saying how it is our fault for her mistake when. She didn't confirm at all and talk in the lowest voice of them all so I couldn't hear her at all so for her to say that she confrim with us isn't true because she charged me 19.99 for glazed donuts that I never asked for and I told my husband to tell her to refund it and do the proper way because that is wrong on all levels to make someone pay extra for employee mistake I honestly wish they would have more better respectful employees who aren't trying to cause problems read more

I've always gotten wonderful service at this location, they are also fast and efficient. The donuts are freshly glazed and taste soft like heaven. Store is also clean and in a nice plaza :) read more

Fast friendly service, came to redeem birthday rewards and free sign up reward. Didn't receive any judgement for not making a purchase. read more

Krispy Kreme - Fall flavors 11/12/23 - Donuts Near Me - San Jose, California

The place was busy with only one person working. She was helping customers in the store, taking phone orders and making donuts. We had to wait about 10-15 minutes to get our donuts. I felt sorry for her. I know business are cutting back workers hours but one person on a Saturday morning at a busy shopping center is not okay. read more

We unfortunately don't have a Krispy Kreme in our area so when we're in San Jose and have a sweet tooth we stop by... nothing fancy but umm hello they're delicious ! Just the right amount of glaze and when they're hot it's even better! $20 a dozen is steep but it's ok due to it being a once in forever when we come. They can sit on your counter for Day or 2 and not get hard and crusty like other doughnuts which I'm thankful for because there's no way we're gonna get through the dozen soon- just gotta love them! Service was ok the young lady seemed rather shy but it's alright she was pleasant. We were happy with our stop at this location! read more

Well I stopped in the other day and paid $18 for 1 dozen doughnuts that's $1.50 per doughnut!! I got 6 fresh glazed right as they we're coming off the conveyor belt and ate one within 5 minutes and it tasted old! The glaze had already crystallized!! Whaat? Taste wise, they are not good at all, way too much sugar and no real doughnut flavor. I would say these are the candy of the doughnut world and not doughnuts in any sense of the word. This is definitely the last time I will be back. Too expensive and taste bad. read more

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The lady didn't want to warm up my donuts. She didn't give me the fresh ones right behind her. She said the machine is off but the store doesn't close until 2 hours. read more

Krispy Kreme - Donut - Donuts Near Me - San Jose, California

The donuts are hot fresh and delicious. Customer service was also on point as I was greeted with a friendly smile and a positive attitude. Thank you again. read more

Krispy Kreme - They look to good to eat... - Donuts Near Me - San Jose, California

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Customer service was wonderful- staff was helpful to make your choices. Greeted with cheerful honest hello :)

Got a reward of a free donut, so I got my favorite donut ( favorite from other place: maple donut l) it was WAY TOO sweet.

I do love independent shops, but Krispy Kreme is such a classic. It doesn't hurt to have a dozen donuts, or 2, every now and then. From time to time, I drop in to grab some for family and friends. They have fun decorated donuts that changes from week to week (I don't come often enough to know how frequently these changes, but they definitely have holiday and specials event ones). I like to get a mix of traditional glaze donuts as well as the decorated donuts. They are really sweet, but I still enjoy getting the filled donuts. Sometimes it can be too sweet though. The custard-fillings are more liquid and less sweet than the Kreme-fillings. I appreciate the funny events they have and how the company engages its consumers. There seems to always be new workers-some are nicer than others. read more

Krispy Kreme - Donuts Near Me - San Jose, California

Happy National Donut Day! Get your free donut at Krispy Kreme and make it double when you're vaccinated! Based purely on appearance, we took a gambled on the Tropical Island, which had food color No. 6B (I'm bs'ing as you can tell) and probably 100g of sugar. Nothing magical about the donut itself, too sweet and artificial in taste. Just go with the classics and safer options~ read more

Krispy Kreme - Tropical Island - Donuts Near Me - San Jose, California

Today I had an super friendly experience here. They know how to treat customers well. The girl at the counter was very helpful and patient with my order. She gave my coffee with creamer and sugar. I don't have to open it and add that cold milk at the station. As usual the donuts are fresh and delicious. The staff were wearing masks and gloves. Food: 4.5 Service: 5 read more

Alright folks, this is going to sound shocking but I have never walked into a Krispy Kreme store before -- seriously, yesterday was my first time stepping foot into one. The aromas of sugar and fried dough lured me in. I've never been a big donut fan but will eat them if they're in front of me. I was in the plaza running some errands and saw a huge line outside of this Krispy Kreme. I didn't want a dozen like most people get when visiting a Krispy Kreme, and just wanted one donut. I picked their original glaze, and it was still so warm and fluffy. Devoured the entire donut in less than a minute. Those things are dangerous -- definitely a guilty pleasure. read more

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I love how close krispy kreme is from me. Their doughnuts are awesome! What i like the most is when they come out with limited time doughnuts. For this doughnut trip i went and picked up some delicious Oreo cookie glazed. However, every time i order ahead online they seem to messt up my order when i go and pick up. I was missing two doughnuts . Luckily i had the feeling so i double checked when i got into my car. So, i went back and told them i was missing some dough-nuts. The cashier was questioning me which i didnt seem to fancy that. But, overall cashier double counted my order and she gave me what i was missing. Doughnuts are awesome. Location has lots of parking. However, customer service is not the best. read more

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You can't go wrong with Krispy Kreme, their donuts always taste exactly the same. Once you eat one it's hard not to reach for another! I came in for the original glazed dozen they give for birthdays, and I just made it in time! It was 15 minutes before closing but the worker had to turn on the machine again to glaze the donuts, whoops. They also closed some other people out even though it wasn't 10 yet but I guess they wanted to start cleaning up earlier. Sign up to get a glazed dozen during your birthday month!! read more

Krispy Kreme - Original Glazed Dozen - Donuts Near Me - San Jose, California