Came here for a birthday smoothie on my birthday! This is a Jamba Juice location that has a lot of history for my boyfriend, and he drove us out here so that I could get my birthday smoothie. The service was really friendly, and even though there was a bit of hiccup with pulling up my account, I was able to get my Acai Antioxidant drink. The Jamba Juice location is kind of small, but it's clean and well-lit. Ample parking in this San Bruno shopping plaza, and a convenient location! read more

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Terrible experience at this Jamba Juice location today. I placed an online order for three items, which indicated it would be ready in about 10 minutes. I've been coming to this location for a while, and unfortunately, it has usually been slow, but this experience was beyond unacceptable. I arrived about 30 minutes after placing my order and was told it still wasn't ready. I came back approximately 45 minutes later and checked again, only to be told I would need to wait another 30 minutes. That is an unreasonable amount of time for a three-item online order. What made the experience even worse was what I witnessed while waiting. One employee was shouting profanities at a coworker and became physically aggressive, grabbing the coworker by his shirt and shoving him with his fists. I was later told that he was apparently reenacting what a day supervisor had done to him earlier in the shift. Regardless of the explanation, witnessing this level of aggression and profanity in front of customers was extremely disturbing and completely inappropriate for a workplace. There appear to be serious issues at this location--not just with excessive wait times and order management, but also with employee conduct and workplace behavior. Management needs to step up, investigate what is happening at this store, and address these issues. Customers should not have to wait well over an hour for a three-item order or be subjected to shouting, profanity, and physical aggression while doing so. Another issue is there is an additional cost if you order online. Also, if you call in the order, it is taken by an AI bot type service and the price is higher than online. Ridiculous. I hope management takes this complaint seriously and makes meaningful changes. read more

Finally! Whoever was working today got it right! Now please share the process with the rest of the team! I finally can have my smoothies again! Thank you for hearing the feedback and making the necessary adjustments. I will be going frequently again! read more

I stopped off here while driving to the city for a snack. I got an Açaí bowl with extra peanut butter which hit the spot. Two nits...they need hand sanitizer next to the self service kiosk...they need to answer the phone, called 5 times and no one answered. read more

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Always our go to spot for fresh, delicious tasting juices and smoothies. The staff are friendly and quick. The location is always clean and organized. read more

The boys and I love smoothies, so, naturally, Jamba Juice is a regular spot for us. Luckily, the location at San Bruno's Bayhill Shopping Center is just a few minutes drive from where we live, so we are frequent patrons of this place. Finding parking in the lot is not a problem. The shop is small, but spacious, and always looks well-kept. There are a couple of tables and chairs as well as a window counter available at which patrons can sit and sip indoors. Outdoor seating is also available at the storefront. Below are some of the many items that we have ordered at this Jamba Juice: ELECTRIC BERRY LEMONADE - This vibrant blue-hued smoothie is Z's go-to Jamba beverage. Even when it was not featured on the menu, the staff was still able to make this for him. PUMPKIN Smash - Meh. DJ was not super impressed by this. orange dream machine - Thumbs up from V. peanut butter moo'd - Two thumbs up from V. strawberries wild - This yummy smoothie is my favourite. I rarely stray from it. I can see why they call it "WHIRL'D FAMOUS!" razzmatazz - Very good! açaí primo bowl - A refreshing fruit bowl. The blended açaí-grape base is a bit tart, though. vanilla blue sky bowl - Dairy free creamy goodness with a nice mix of textures. chunky strawberry bowl - Yum/good! Service is always great here. Even if the line is out the door, the wait is never long at all. If team members make a mistake on drinks, they let you keep the erroneous beverages for free. The staff is not only friendly, they are also informative and helpful; when curious about açaí, Austin poured a tiny sample for us to try. So glad that this Jamba Juice is just down the road from us. read more

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Visited couple days ago, Troy and Jordan had great customer service The quality of the drinks were great, Not too thin or thick! And they came out fast read more

This has got to be one of the worst Jamba locations in the bay. I went in last weekend to pick up an orange juice ordered on app and they said they don't do fresh juices anymore and are in process of taking it off of app. This morning I placed another app order at 10:15 am and for a Saturday morning they only had 1 person working. There was a long line and a lot of orders. Of course, had to wait for my order and it wasn't ready until 10:37 am. All it was, was a pretzel. Seriously, need to ramp up the hiring. read more

These folks continue to be my go-to Jamba location. They are fast (even when there are multiple customers and one person working), friendly and accurate. Not sure I could ask for more. Today's encounter was just as expected: AMAZING. That's a high bar, but they meet it every time I go in. There were three (3) other customers while I was there...two before I ordered and one right after. I ordered a medium and two pretzels (I wanted one as a snack later too). While making my smoothie and others, she fit warming the pretzels as part of the workflow. The end result...both came out at exactly the same time and within three minutes of my order. If you're in the SSF/San Bruno area and want Jamba...this is the place to go. read more

Jamba - San Bruno Jamba! - Juice Bars & Smoothies Near Me - San Bruno, California

Jamba Juice is now the biggest money dump in the food industry. A large will cost up towards $13 Their new Refreshers are the biggest f'ing waste of money. You get a large cup filled with ice and a splash of juice and some fruit purée on top. Think of it as a bougie slurpee. Place is a f'cking ripoff! read more

Jamba Juice is my go to for smoothies but their prices are insane now. I spent $22 on a medium watermelon lemonade and medium strawberry whirl. My dad really enjoyed the strawberry whirl. The service was okay. They have one cash register and one tablet ordering system. I saw another customer have issues with the tablet since it listed one of the products as sold out but we could see it in the display case read more

I like Jamba Juice ! This location though the register wasn't working and then on my bday I asked them on the app it didn't recognize it for a free juice. They didn't really care. I couldn't even pay for a smoothie and no free smoothie for my bday lol ! So won't be going here anymore read more

Average price per smoothie at Jamba is now about $11. The prices on the menu for the peach perfection said it was $10.89.. They said they haven't updated the prices on the board. Service was good. Was helped right away and smoothies were made quickly. It didn't taste like it did before. A little watered down. Overall I'll only come back to use up a gift card I have, but smoothies are way over priced. I was able to get a full plate of Panda Express for $10.50! read more

Jamba - Juice Bars & Smoothies Near Me - San Bruno, California

I went today to get the one dollar smoothie. It was crazy but moved fast. Ordered and I suggested that the put a tip jar.She said they couldn't but I wanted to give a tip. She said to write a review for them. Well so I have to say that they were awesome and fast.Would go back anytime. Also helped that she was really pretty. So if you want good and fast service with a smile go there. Drew read more

What a great experience, thanks to the manager Thomas! I came in one morning early this past week. Parking is easy since they are in a shopping center so there is always parking Thomas greeted me and after ordering he got working on my order. I ordered 3 carrot/orange juices and I wanted to try the new vegan breakfast sandwich (minus the cheese) the Impossible Handwich. Thomas was professional, friendly, has a great smile and a wonderful attitude. The juices were fresh and delicious and are great first thing in the morning. The new vegan handwich is delicious, I asked to have the cheese removed before heating as the cheese is dairy cheese. Please make this with a plant based cheese. The handwich was a little small but had great flavor Thank you Thomas. I'll be back! read more

Jamba - Carrot/orange juice and impossible handwich (vegan without the cheese) - Juice Bars & Smoothies Near Me - San Bruno, California

Nisha always makes the absolute best açai bowls! I always hope that she is working when I visit this location because they always taste extra good when she makes them for me. Thank you, Misha! read more

First time at this Jamba Juice , the guys were awesome helping me out in my phone app. Mango go go as alway and mega mango is alway our choices . read more

Came at 6:00 can you imagine that there is no type of smoothie available. All they can offer is Mango go-go. Why stay open? One of the employee stated we don't have anything in stock today. So we are not able to make any drinks. read more

Worker Owen took my order and a couple others, made one order and went to the back. I waited 12 minutes when I saw Owen going to the back. I even saw him walk out guessing he clocked out. Nick came out and asked if my drink and others were made. I only ordered a small pb and banana with soy and a apple cinnamon thats it. Nick told me his name. Thank you Nick read more

I came to this location for my go-to drink: the Greens N' Ginger after having a very disappointing rendition at another Jamba Juice retail location. This place made my drink exactly how I wanted it, and of course, you can't go wrong with a toasted cheddar tomato twist on the side! Service was expedient and everything inside the store was clean and organized, although the inside is a bit small so it can feel a little cramped when there are several customers there at one time. I noticed that two out of the 5 workers here during my last visit weren't wearing masks. While I get that masks are now optional for vaccinated people, for me personally I need a little more time to get used to being around unmasked people that I don't know, especially since I have a baby at home who isn't able to get vaccinated. Since these are also people that are directly breathing onto my food, I would feel a little more comfortable if the company policy was for employees to still keep their masks on for the time being, but I get this is probably more of an emotional than rational fear. read more

Jamba juice is always best refresher, im always getting boba so fresh juice is best alternative. I gave it 3 star because of this particular location! Stars are for the Jamba Juice drinks negative 2 stars for this location! Our order was ready for awhile and its just sitting there we were waiting for them to call us but they didnt. We are waiting outside its cause of pandemic and want to keep our distance to other customers. Most of us are seating outside while we wait. They call some customers ahead of us but not us. The servers weren't friendly! Didnt even say hi or anything but We still enjoy our drink since its pretty hot outside san bruno! read more

Jamba - Carribean passion and mango ago go - Juice Bars & Smoothies Near Me - San Bruno, California

I've been to this Jamba Juice many times when I lived out here and have always had great service from the staff and a great product. Unfortunately, my recent experience fell below what I've come to expect from this location. It was a Thursday afternoon and with it being sunny and warm outside, I expected it to be busy here. Yup, it was busy. There must have been at least 10 customers waiting to pick up their orders and 5 customers in line to order including myself. I ordered my tried and true favorite, the banana berry smoothie. I expected the wait to be long so I knew that I would just be patient. What was going on behind the scenes was best described as chaotic and helter-skelter. Several times, I noted that when one of the employees would bring a stack of blending pitchers out, she would drop one or two of the tops onto the floor. The counter tops and the floors were wet from spilled smoothies, etc. There was actually a timespan of about 2-3 minutes when smoothies were not being put together and mixed. I looked around and noted that other customers were starting to get annoyed. I knew that I couldn't be annoyed because I just placed my order recently. When it finally came time to make my smoothie, one of the employees called my name and said that they were out of blueberries. She asked if I would like to substitute something else. I told her to maybe try strawberries. After getting my smoothie, I can tell you that I was disappointed. I know things happen and on warm days when there is a lot of business, you run the risk of running out of ingredients. I was disappointed that today was that day. Hopefully, this was just a fluke, and the store was caught off-guard. read more

Jamba - For 2-3 minutes, not a single drink was being mixed or blended. There were at least 10-12 customers waiting. - Juice Bars & Smoothies Near Me - San Bruno, California

I ordered a drink Christmas Eve this year online on the phone app and went to the store and they were actually closed. The worst thing about the situation is that the next day it said my drink was "completed" and I was charged for the drinks ordered even though I never picked it up because the store was closed.. not sure why the drink wasn't just canceled instead and refunded.. read more

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This location seems to be having some serious staffing issues. Went there today to get yummy smoothies, found the store in a state of chaos. There were 2 groups waiting on their drinks, and 1 person in line ahead of us. No one was at the register taking orders, the people making drinks seemed to be not able to keep up. The person in front of us left about 5-8 mins after we arrived, no one took his order or even acknowledged any of us were in the store. Not sure how long he was there before getting frustrated and leaving. Then one of groups was giving drinks, which ended up being someone else drinks. They gave them back and said, they should not serve them to anyone. But the workers ignored that statement and the drinks aside for the correct customer (gross!). We waited about 10 more minutes without anyone at the register or any acknowledgment. We look around and another customer said "it might be best to just leave" and so we left without ever placing an order or being acknowledged. This store really needs some help. read more

Yikes, what a mess. So the first thing we noticed about this place is that it was PACKED during our recent visit. In the past, it's had good business, but this time, it was crammed to the max. You'd think they were giving away free smoothies or something, but maybe it was just the unusually warm weather they were having in the Bay Area this week, which might be Spring Break for some. I can totally vouch for the 1-star reviews that I read here on Yelp. The four female employees really do seem to be in over their heads. Not sure if it's from lack of training or from just trying to deal with the constant flow of customers or what, but management needs to do something about this. Hire more employees or put in better protocols to have the line flow more efficiently. I gave two stars because the employees really are very friendly and they seem like they're doing their best. It just seems like they're not as well-trained as other Jamba Juice employees. I did notice what another Yelper had mentioned--that one girl had unusually long hair that was not tied back. I would think that if you're constantly reaching into a freezer to scoop frozen fruit, it's a must to at least tie your hair in a ponytail. And even just from a practical standpoint--I can't imagine working a full day with my hair all over the place. So I was feeling a little sniffly this morning so we stopped by to get an Orange C-Booster, which is basically a smoothie with tons of vitamin C, zinc, echinacea. I asked for fresh-squeezed OJ, instead of the concentrate, which they'll do for no charge. I also subbed the bananas for blueberries. The smoothie is pricey (almost $8) but it's seemed to help me fend off colds for a few years now. My husband ordered his favorite, the Banana Berry. We stood in the little establishment that was crammed with people and watched with quiet interest at how there weren't any smoothies being made while more and more customers were filing in. Not sure where the employees all went at that time, but later one employee came back with a stack of cleaned pitchers. It was somewhat odd to watch the employees ask each other, "What is this?" and "Did I give you the Mango A Go Go?" My husband and I concluded later that there was a problem with the printer, and the slips of paper that are normally stuck onto the pitchers were not there, so they had to identify the smoothies by memory or by staring at a monitor. Then a few minutes later, about 20 slips of paper printed out, which was somewhat amusing. Kinda made me think of that Lucille Ball episode where the chocolate assembly line goes out of control. Then the employees started asking each other questions like, "Did we make the __ yet?" "So you're making the __ now?" It was very chaotic. But we figured we just needed to be patient during a busy time. I then noticed one employee take out a container that had about one tablespoon of blueberries left. I had never seen them take it out of the fridge before; usually it's scooped out of the freezer. They then called my husband and said that they had run out of blueberries. At the same time, they were calling another customer who had ordered the same smoothie. So then there was a bit of confusion as to what to substitute in place of blueberries. They gave me my drink, which tasted like watered down OJ. I was so disappointed. :( I mean, it's one thing if it's a free drink, but another (at least for me) when I'm paying $8 and getting a sub-par smoothie. I decided to ask the employee if perhaps they had left out sherbert or fruit or what. She said she had put in one scoop of blueberries (the fresh kind, not frozen, because they had run out), but she could add something else to it, if I wanted. So I figured I'd just get some strawberries thrown in, which she did for me. I was appreciative that she was at least friendly and willing to do that, despite being totally swamped with so many people waiting. In the meantime, another customer came in and said that she had ordered several customers ago and had not gotten her drink and pretzel. So then we had to watch them hurriedly get that order prepared. It was probably the longest I've ever waited for a JJ and with the most inefficient process. Hopefully management will help these ladies out by hiring more employees, making sure they have enough ingredients on hand everyday, having someone in the back to restock clean pitchers, check printer paper, and making sure this JJ lives up to everyone's expectations. At least the employees are friendly. :) read more

Jamba - Squeeze the ay. Packed house. No employees making any smoothies. Probably in the back getting supplies?? - Juice Bars & Smoothies Near Me - San Bruno, California

I really enjoy this location, I used to work at jamba and still really enjoy their drinks (worked at the busiest location in the valley/Stockton Lincoln center) I usually go when they aren't too busy and they're pretty fast. This last Sunday I went, and they had a full store, they were a bit slow, only one person on drinks and one on register. One person should of been able to handle the line though. They keep the store pretty clean, the staff is usually friendly as well! Ill definitely keep coming to this location as it's pretty close to my work. read more

My brother and I unfortunately experienced food poisoning after visiting this Jamba Juice location. We will not be returning. It's been 2 days and still very sick from it. read more

Came here for the whirl and it was just what I needed. There was hardly anyone in here when I came in which was nice. I noticed that the arrange of the store was shifted around since my last visit. I also noticed that the staff is different as well which was to be expected. I thought I had a coupon for my purchase but I had misplaced it. The autumn theme of the store is very clear. The decorations consists of pumpkins and lots of orange and black throughout the store. There use to be a cooler here at this location with drinks and snacks but that is no longer here. Snacks are available here but I have never had them. I like the healthy stuff but the stuff here is just not to my liking!!! #takeashotofwheatgrass read more

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I dropped by to use my Jamba rewards for a 50% off Watermelon Breeze. I asked the girl working there if I could use the reward and also purchase another watermelon breeze for $5 since that is the member price. She said yes but it rang up as $13. The total should have been $7.50. Then she said that I cannot use my reward there and it can be used on my next visit. I told her to cancel my order and left. I wasted a trip there. I asked up front if it was possible to process the transaction and she said yes. I will not be going back to this location. She did not even know that purchasing two drinks at the $5 price is still cheaper than $13. read more

Love this place, especially for their açai bowls, I love all the new offerings they have. I miss the fact that they don't have fresh wheat grass anymore. Hopefully they'll bring it back and not have the pre-bottled stuff. Also, their oatmeal is a great morning pick me up and I love the hot sandwich options they offer as well. read more

Service is quick and the staff is nice. Their food and drink is what you pay for. Not enough chairs, though.

Fast service friendly staff the Orange dream machine taste like a 50/50 bar the place was clean

Came here on a Sunday and ordered a Razmatazz smoothie. It was pretty busy for a Sunday afternoon. Got my drinks in about 15-20 mins, which I didn't mind waiting since there were only two workers. read more

Jamba - Juice Bars & Smoothies Near Me - San Bruno, California

This is my favorite Jamba Juice There pretty fast and great Staff they are friendly and gets it done When there busy.. can't really complain too much It gets busy it can be a wait but expect it from all places That gets busy read more

So glad that the crazy pandemic is getting better due to food places are opening especially my favorite place Jamba! My honeyboo and I happen to come to this San Bruno Jamba on Cherry St. Upon looking at other reviews I can understand why overall star scores are a "3"...Well..I'm giving them a 4 stars today because of the awesome customer service I received from Raya the sweet cashier girl who was very pleasant in helping me decide what power fruit bowls to get!?!?!?! My partner got the Chunky Strawberry & Raya was great in sharing her experience of me trying out the new one So upon trusting her..she says she likes the Vanilla Blue Sky?!! I went ahead and ordered that!! I enjoyed every bite!! :)) Both very satisfied with our order..I want to give a big thank you also to Benny & Marcus for making them!! I really appreciate that they did a good job on the presentation of the strawberries & bananas! I did however have reservations on them not wearing food gloves especially if their handling food & stuff?!! I jus pray we don't get sick! :( Going forward..I think they should wear gloves as a precaution to food safety for customers Not sorry..but you jus don't know where those hands has been..Hmmm??!!! :0 Overall..it was a good healthy day 4 me & my honeyboo eating the fruit bowls instead of the Baskin & Robbins next door! Hahahaha! Jus kidding! ;) Excellent shout out to Raya...Benny.. And Marcus! Thanks again! We will be back!!!! :] read more

Yes, I am a fan! It's hot outside and I'm missing something cold & fruity! Jamba Juice time! My favorite and I only get the Caribbean Passion - so good! read more

Why that Jamba-Juice is the B.E.S.T? B - BREATH-TAKING SERVICE - fast staff who asks you ahead about your drink preference, makes it, and it's done and waiting for you even before you pay. Learn, fellows! *WINK* E - EASY-GOING PEOPLE - always open for a small talk staff which makes you feel welcomed all the time - not bad, ha? :) S - MAKING IT SPECIAL - each drink will be fit for every customer according to his preferences (more fruits/juice/additional protein/any food) to make every person feel he is special *THUMBS-UP* T - TASTY DRINKS - last one, but believe me not least :) amazing yammy fruit mixes -------------------THE BEST YOU CAN EVER WISH DURING SUMMER----------------- *WINK* read more

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I like this Jamba Juice. However, they don't fill the drinks all the way up. f you are paying for a $8 drink you expect the drink to be fill all the way up. What a disappointment. The management should take a look on that right away! Other than that, I like the customer service that everyone provides. Specially Daniel. Daniel you're awesome! read more

Came in here to get my usual Match Green Tea Blast- SWEET & THICK. I have been getting this drink this way/modified for over a decade. Jamba Juice was my 1st job so I am familiar with expectations, product & service. I noticed my drink was darker than usual. This means the matcha will be potent and most likely not so sweet. I tried it & was was not sweet at all. I advised the crew behind the bar and one of the replied she put double foryo and I responded, its not sweet at all. She made another one. It was definitely sweet but now runny NOT thick. I walked back in and asked for a refund. There was no person-ability here. I am disappointed in the crew and their lack of energy as an establishment where you're supposed to walk out feeling energized by the vibrant colors, loud greetings (which I never hear here) & the blending of goodness of course. She gave me my refund with not a care in the world of what or HOW they did wrong. Not serious to correct their mistakes. ask if they can make it again. NOTHING. Wasted my time driving here, parking, walking, order, waiting, having to correct them & wait some more, all to just give me, the customer, the run around. Walked out in disappointment, NO drink, still hungry. My jamba juices/acai primo bowls are sometimes the highlight of my day & now I have to avoid going to this location :( read more

It's not about the drink itself...the drink was good. It's one of your team member who was working today, Tuesday, September 22, 2020 around 12:30pm. She has this long thick eyelashes (which of course is fake). But her long long a_ _ nails should not be allowed when you work there. How can she do all the prep, hands on working around with those nails. It's dang too long. She can't event do the cash machine and enter those numbers...it's very unprofessional and too gross. She can't probably wash properly during her personal time. Sorry but you should not allow employees like that and must have a proper grooming standards. Along with make up. She was wearing this thick eyelashes like she is going to a club but she's working daytime. No bueno...but I guess she wants attention from the customers. Discuss with this particular team member. read more