Employees at this location don't wear masks! When I asked why they just shrugged, including a young man who look like he was a manager. This place isn't safe, I won't be coming back and I don't recommend you go there if you're concerned about catching COVID19 read more

Large Protein berry w/Soy to start my day I usually stop here before work or stop at the Jamba Juice in Shops at Mission. Everyone is great. Today, got my usual after a doctor's appt. I noticed that it was filled to almost inch below the top. They always fill to the top. I can understand missing a measurement a little, but the gal's comment was, "This is what they made you". It was the lunch hour, but where is consistency or a question asking if I would like it topped off. Just the concern, I wouldn't have waited but it looks like managers were interviewing today and focus was not on customer service. read more

Good smoothies, but poor customer service and a rather strange experience unfortunately. Went to pick up a mobile order, no greeting or acknowledgement by the girls behind the counter. There's an area for picking up mobile orders, but it seems like the worker in charge of that area was trying to avoid acknowledging us at all costs? We made direct eye contact with both workers and they didn't even bother to ask us what we were there for or acknowledge our presence whatsoever. Our drinks were sitting out on the counter the entire time while the employees avoided us, and we were two of four customers in the entire store. Disappointing. :/ read more

If you know your going to have a massive order in the morning. Please staff accordingly. There was about 4 customers they turned away and closed the front. Went to Corner Bakery for a smoothie. read more

Jamba - Juice Bars & Smoothies Near Me - Lake Forest, California

No Apple Pay? Update your systems it says online that you do but I walked in today and was told you don't. Had to go down the street and get something else read more

Sam was great & very helpful. My daughter was feeling under the weather today and he was very sweet to help make her smoothie extra special. I would drive the extra to go to this location! read more

Great service, got my smoothie quick and they managed the big crowd during the rush well.

Great service ! Friendly staff my order was made on time - manager suggested a bowl made I'd and it was delicious! They took the time to help and took the time to really help me understand my needs. Thank you so Much! And jessica was so nice and friendly ! Idk why people compliant when this place has been great to me and others read more

They ran out of some of the items to make the açaí bowl I had ordered and I said it was totally ok to just make it without the items. They went above and beyond and made me 2 simple bowls with what they had and upsized my drink. The service was amazing! Will definitely come back to this location! read more

one of my son's favorite places, I really like how easy it is to order through the app

employees are chill, especially the one with the mustache. They are generous with their upgrades! Me and Collin enjoyed it

Stopped here about a week ago because my friend wasn't feeling well so I picked up some shots and smoothies. I got the orange crush and the strawberry one on the menu. Both really good and fresh. Staff was friendly. Overall great experience. Thank you! read more

The drinks here are fine relative to other Jamba Juices. However, the staff (specifically on the afternoon of January 26, 2019) were consistently rude and unwelcoming to multiple customers coming in. Every time we saw a customer come in (including us), the staff rolled their eyes to each other and were very apathetic while taking orders. I get it, it's not the best job...but customer service is still nice read more

It would be great if the people making our food had their masks on. They were wearing them as chin straps

Team here is so friendly and knowledgeable! I came in around 8:30am and I loved their energy and recommendations. The young lady at the register was very sweet and helpful as I wasn't sure what I wanted! Great experience! Love this location! Thank you! read more

I come here a lot and the staff is always super nice and has my order right and on time! Thank you- (the T-Mobile girl)

i ordered a large shake they gave me a medium when I told them it was supposed to be a large all they did was add ice

We had a terrible experience because of a new girl who tried giving us a cup that was overflowing and watery. Smoothies are not supposed to that watery. Thank goodness her manager stepped in but unfortunately the drink was still runny. Be careful when you read more

I came in here this morning and ordered a smoothie and the girl who helped me out, Olivia D, realized i was sick and was kind enough to add vitamins in my smoothie to make me feel better. kindest service ever, thank you for the great experience :) read more

Some people have said "I am obsessed with Jamba Juice." At first I'm thinking 'yeah right.' When I go in here someone immediately greets me, and asks if they can take my order or explain the menu to me. The description of my favorite drink couldn't it any better: "Struggling to eat enough greens? Start drinking them! A blend of apple-strawberry and green vegetable juices, peaches, mangos and bananas will make you see the light. You'll never use your teeth to harm another leaf again." This is a quick and great way to grab a mouthful of GREENS! Don't have time to go to the market and buy ten different veggies? Neither do I when I'm at work. I just grab a veggie-laden drink and BAM!!! I've got a rush! 5/5 All the way! read more

I usually stop here on the way home from my softball game if it's early one thing i don't like about the Jamba Juices are that they close at 9pm sometimes my games end just a little past nine and sometimes i crave them but no luck after 9pm. This one is located in the shopping center off El Toro road you can see it from the street but easiest way is just turn on Arbor Way entrance and this place is right there as you turn in. Anyways i always i get my favorite citrus squeeze :) read more

Customer service is terrible. Two young employee girls (Tiffany and Heidi) that wouldn't bother to smile at customers and displayed bad attitude when interacting with them. At first, I thought they probably were having a bad day but they started smiling at each other and then suddenly give customers a 'mean' face. Don't know what their problem was but we watched our drinks get made because we were afraid they were going to put something gross in it. The drinks were fine but I wouldn't want to come to this specific Jamba Juice because of the negative atmosphere. read more

Best Jamba Juice ever, super cool staff thank u guys so much for making my day every day :)

This place has horrible customer service. The cashiers (one who identified herself as a MANAGER) act bored, don't bother to smile, and are just so unpleasant to be in the presence of. If there was another Jamba Juice location closer I would not make a return visit, but since this one is so close to my work I'll go back. There has been no improvement with these attitudes. read more

Awesome! They give survey coupons for buy one get one free! Truthfully, if it werent for those coupons I am not sure Id come here more than once a year. I love their Pumpkin Smash and Strawberry Dreamin smoothies. Their menu has changed a lot over the years and sometimes I just wish I could order one of their old school smoothies. They use to have a book with the old school smoothies but I havent seen one in a looooong time! read more

I've gone to Jamba Juice a total of about 4 times since this location opened. Usually I only go because I received a "buy 1 get 1 free" coupon and I'm meeting a friend and we both get one. Or I get a $5 gift card from a friend. Or my dad offers to purchase me a smoothie after our intense workout at the gym. Whatever the occasion, this place normally isn't my first choice, ever. The thought of going to Jamba Juice never goes through my head if I'm going to pay for it myself because their smoothies are on the verge of just being plain bad. I've only had 1 good smoothie here the 4 times I've been here, and that says a lot. One of my friends and I stopped at this Jamba Juice on our way to beloved Disneyland the other day just because I had received a $5 gift card from a friend, and $5 is enough to pretty much pay for both of us to get a small smoothie (we ended up paying $1 each). And I really wasn't planning on going to Jamba Juice more than once, so I'm glad she wanted to get a smoothie too. Both of us ordered a Peach flavored smoothie. After we ordered and walked outside my friend even made a comment that she's hesitant to drink the smoothie because all the times she's been to Jamba Juice they've been bad...but she couldn't pass up a $1 smoothie. We both decided to take a drink at the same time....and wow, this smoothie was actually decent! We both agreed that it was the best we've ever experienced at this Jamba Juice! Wow! Way to go Jamba Juice! If my other experiences at Jamba Juice were better, I'd give this place more than just 2 stars. But, my other experiences are just tainted and bad, so 2 stars it is. The service is normally good though....but they need to teach their smoothie makers to just make better smoothies, and they'd be fine. I'll be visiting you again Jamba Juice if I get another gift card, a coupon, or someone else buys me a smoothie...other than that, I wouldn't come back read more

I received a coupon in the mail and sent my husband to this location to redeem the offer. The offer, as printed on this email, is black and white as to what it says it is good for: buy any smoothie or juice at full price and get a second smoothie or juice OF SAME OR LESSER VALUE for $1. When my husband arrived at this Jamba Juice location he was nastily told that the only deal they would honor with this coupon was EITHER: 1. Buy any smoothie or juice at full price and get a SMALL smoothie or juice for $1 Or 2. Buy any smoothie or juice at full price and get a medium for $3. Large for $4 That is ABSOLUTELY not the offer we were emailed. They adamantly argued with my husband, in front of my son, that this was what they could offer us and repeatedly denied the coupon for what it was. They even cited an email from their manager telling them to treat coupons like ours in this manner. Are you kidding? To say that I am livid over this false advertising, rude treatment and blatant refusal to honor a legitimate Jamba Juice coupon would be a gross understatement. How is this a Happy Memorial Day coupon to someone who honorably serves at Camp Pendleton. I am disgusted. read more

Ordered an Orange Carrot Karma (my go-to), and was as usual, excited for my Jamba. However, when I got it, the color looked off, and then when I tasted it, the taste was also way off. It was lacking carrot flavor, and had more of a yogurt / creamy taste to it... I brought this up to the lady at the counter and she said "Yeah, that's an Orange, Carrot.... Fusion?" I told her I ordered an "Orange Carrot Karma" and it never tastes / looks like this. She confirmed that's what it was without thinking that the KARMA drink and FUSION are two completely different things, and was nice enough to offer a remake. I again reminded her I ordered Orange Carrot KARMA, and received the same Orange Carrot Fusion again... Please train your staff to have knowledge of the menu. I'm pretty sure the cashier entered it incorrectly to begin with since she was looking confused and reading the menu, which then confused the staff behind the counters. I only added one star because the lady behind the counter was nice enough to TRY to get it right a second time, even though she still failed. Carrot Orange Fusion™ Smoothie Behold, the smoothie of the future: fresh-squeezed orange juice blended with whole fresh carrots. Add in some bananas, mangos, chia seeds, soy milk and nonfat Greek yogurt and there's enough Vitamins A and C here to power a small city. Powering your day will be easy. Orange Carrot Karma™ Smoothie Achieve nutritional enlightenment. You could spend decades on a Tibetan mountaintop meditating on the mysteries of the universe, or you could sip on this blend of orange and carrot juices, mangos and bananas. Open your third eye and say Om, or just Mmmm - your call. I did not ask for chia seeds / soy milk / Greek yogurt in my drink the first time, and I certainly didn't ask for it a second time. Thanks. read more

As an original Juice Club employee ( what Jamba Juice started as) the slow unfriendly service, and lack luster customer service drives me nuts. It should not take ten mins to squeeze 2oz of wheatgrass, but it does when you are socializing and not moving with any purpose. I have never seen anyone make smoothies with speed at this spot. I visit Jamba's around town four to five times a week and this one is the worst one. Smoothies flavor a are inconsistent as well. The oldest of the employees, a plus size lady with blond hair, appears to be the manager. She is totally unfriendly and downright rude. One time I was here she was in a verbal dispute with a plumber and then commented about what he was doing to me as I stood at the register. Sad that this place is not upholding basic Jamba Juice standards. read more

I always get what I want here..... everything. The only smoothie place I can stand in the south O.C area. High grade-ingredients, Friendly staff, Delicious product. Keeps me coming back again and again. read more

My go to for a morning smoothie! The pb 2 banana protein smoothie is my ultimate favorite and you cant go wrong with it! Absolutely delicious!!! There point system there is also great because you can get $3 off which i always look forward to! read more

I'm not really the one to complain but customer service at this location is horrible. Walked in nobody in the store accept me and not even a little hi just an unpleasant stare. Didn't really offer me to try or recommend anything, all the other locations I have visited has offered or recommended something. When I receive my juice I asked for some ice she sighed and rolled her eyes. Won't be supporting this location anymore! Juice was dissatisfying maybe because I left the store with a bitter taste in my mouth already. 2 star because I love Jamba Juice but hated my experience. read more

Jamba - Tropical greens - Juice Bars & Smoothies Near Me - Lake Forest, California

Although their smoothies are all WAY too sweet for me, I do like the options that Jamba Juice has as far as low calorie, all fruit, protein based, etcetera, and that you can go to any store and get the same tasting drink every time. This location has some of the nicest people working there, and I appreciate that since it is kind of rare to come across genuinely pleasant food/beverage staff these days. I would absolutely recommend them. read more

(See attached photo) Came in today and ordered. While I was waiting for my drink, a lady came in with her 10-12 year old son. They went up to the counter and asked to try the samples of left over smoothies left in the used blenders. The girl behind the counter poured 4/5 drinks into sample cups for the mom and kid. She then made my smoothie. She poured mine into the cup and left some in the blender. My cup was no where rear full and as I was leaving I heard her pour the rest of my drink into two sample cups and hand them to the mom & son and told them what the drink recipe was. If IM the paying customer paying over $7 for a smoothie, you'd think I should get my full drink rather than leaving some for people coming in asking for free samples. read more

I always come here for a bowl but today sucked lol. The peanut butter bowl was for my friend and it tasted like milk and it just looked bad lmao. They took forever too. Waited 20 min even tho I called it in. read more

Jamba - Almond butter bowl replaced w/peanut butter. - Juice Bars & Smoothies Near Me - Lake Forest, California

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Terrible customer service. They never pick up the phone for call-in orders. Their phone service itself is atrocious when they happen to pick up. The amount of times I have gone in and not been properly greeted is innumerable. They never respond if you say goodbye, and they look at you with all the uncertain timidity of a dashed attempt at a customer-service voice. read more

UPDATE! :) If you get lucky, you'll get a survey receipt for a buy one get one free drink! I'm always aiming for those.. PARKING: Still a pain. And I still get lucky. :) PRICE: Affordable STAFF: I haven't had a bad experience when them. They're pretty awesome. So I come here practically everyday now to order my coworkers drinks and some for myself. I had a big issue with their bananas last time, but felt like they shouldn't be punished just because of the stupid ol' banana dilemma. So I came to a solution!!.......?! If I want EXTRA EXTRA bananas, just buy them from the grocery store! duh... I've been pretty much getting random drinks there and so far everything that I've tried had satisfied my taste buds. Not too sure about their new veggie and fruit mixes.... but then again I've only had the Berry upBEAT (not my favorite choice)... I'm still pretty open minded about getting their other flavors. WILL I BE COMING BACK? of course. read more

Awesome customer service! I came to get an acai bowl and green smoothie...I asked them about the ginger shot and they were very helpful and friendly. They even let me sample a ginger purée, with lemon and cayenne pepper...it was amazing! Wish more locations and businesses were as friendly as this location. Keep up the good work! read more

I love Jamba Juice. I visit Jamba Juice at least 5 times a week. I don't usually come to this location but it would be nice if your business made sure your Point of Sale systems would work. I order but I'm not able to input my phone number for my rewards points, then we switch registers but the second register doesn't work with Apple Pay. I come back with my wallet my drink comes out for Paul but my name is Matthew and the associate just points at the drink to tell me it's mine. Just put a little more effort into you're customer service because first time Jamba Juice customers would definitely be turned off by this experience. Still love your drinks! read more

Excellent service, placed a large order over the phone for a work meeting, picked it up and was done on time, great service and the smoothies were delicious. read more