I had a great experience. The smoothies taste fresh and flavorful, and you can tell the ingredients are high quality. The staff was friendly and worked quickly, so I didn't have to wait long. The store was clean and had a nice, welcoming atmosphere. Overall, it's a solid spot if you want something refreshing and healthier than typical fast food. I'll definitely be coming back. read more

This is not usually the one I go to but I am happy I came in Jackson gave us great service, and I will be coming back again read more

Jamba - My drink - Juice Bars & Smoothies Near Me - Fresno, California

I love Jamba, I really do. HOWEVER, their prices keep getting higher and higher. While I understand there are many factors that play into this, it is difficult to pay $7 for a smoothie. At some point, you might as well just make it at home. Your best bet is to buy a BOGO card from a school club or sports fundraiser. That offsets the cost a little bit. Note: If you order a Matcha Green Tea Blast, add protein and they give you a bigger cup :D read more

As a person with braces i was very upset when i took a bite of my waffle and one of my brackets broke because my waffle was burnt:( I will say there smoothies are good read more

Jamba - Juice Bars & Smoothies Near Me - Fresno, California

Oh yea! Before I get into the review I seriously need to mention the fact that as soon as I walked in I felt the energy! Greeting game was on point. Smiles were flowing, conversations were initiated and recommendations were made! Dope vibe is all I'm trying to say! "Strawberries Wild" was the choice that day. The smoothies are always good and this time was no different. Thank you guys truly because this awesome lunch experience was created by the employees! Please visit this Jamba Juice at El Paseo Market Place on Riverside Dr. 5 stars. read more

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Jamba Juice is good, but however the workers here are rude. Their customer service aren't good.

Went in tonight, a rare occasion for me as I am not an avid Jamba drinker. Perfect service: short, sweet, and friendly. Good product as always, regardless of my infrequent patronage. Was clean, told me to have a good night, easy-peasy. Maybe it was just a good night for them? Either way here is your gold star. I will be revisiting more frequently now. read more

We ordered a carrot/orange juice & a gotcha matcha. When we recieved the gotcha matcha it looked off immediately. This drink comes with matcha, sweet cream & ice. It was filled with ice top to bottom and was extremely dark green because it had only matcha in it no cream, tasted horrible. My husband went back to the counter and said "I think my drink was made wrong, I ordered a gotcha matcha it usually comes with sweet cream I beleive". She responded with "you have to ask for the sweet cream, people usually ask for it but I'll make you another one" 1) no you don't have to ask for it, it comes with the drink it's literally on the menu. 2) (THIS IS WHERE IT GETS BAD) she went back to make the new drink she stared at a pitcher that has just a tiny bit of matcha at the bottom of it.. picked it up, walked over to the sink and filled it with tap water and just poured that into his cup with the sweet cream on top. Obviously it tasted horrible. We said nothing and just left. My drink, the orange&carrot juice, had way more pulp than I remember and it had a 2 inch piece of carrot in it! Yes a huge chunk of carrot. After seeing what she did with the matcha I wonder if she put fresh orange juice with some carrot pulp & water lol Never coming here again, horrible & disgusting. Get new employees. read more

I just got a wax at Ulta and came in here for a smoothie. My face looked ridiculous. Shiny, puffy and red, but, they greeted me and didn't bat an eye at my alien looking face! They were also super fast and polite when my order was ready. Right now, my favorite is the Poolside Fit. It has cucumber, lemon juice and watermelon. I like to always have a bogo jamba card (every kid in sports sells these for $10 for 6 bogo jamba juices) then I buy the Costco jamba juice gift card pack. :) read more

I ordered two watermelon breeze smoothies and while my daughter and I were drinking them we noticed slivers of something from the smoothies that didn't feel right on our tongue. I pulled a sliver of it off my tongue and I asked my daughter did her smoothie have this and I showed her. She replied yes I think it's pineapple. I said it doesn't pull apart when I try to break it. It was a sliver of plastic!!! I then called and told them this happened and they were very non·cha·lant about it saying I would get a refund in 3-5 business days. I replied this is very concerning and they Need to look into why there's SLIVERS OF PLASTIC IN THERE SMOOTHIES. As we all know plastic is toxic when ingested. WTH!!!! read more

We walked in, one person working, going a hundred miles an hour. She never acknowledged me. There were two people ahead of me waiting. About 10 minutes later we walked out the door with nothing. This happens all the time at this location. They are understaffed And desperately need to be trained on customer service. Good luck! read more

Ordered from here a medium smoothie and the worked upgraded me to a free with no charge. Super friendly customer service

This store is a mess. Clean appearance wise but a mess operationally. 6-8 employees, 7 customers in line with 3 orders waiting and no blenders blending. WTF! They only get 2 stars BC it's Jamba and we all live Jamba. read more

On Friday at 10:00 am, I ordered a bowl of açaí primo, Emily the one who made a açaí primo bowl for me said, there is no strawberry or fresh coconut, I said that was fine, as long as, you make up anything to make it look good or add more bananas or berries to make up the fresh strawberries and fresh coconut you guys didn't have them, they said yes, but at the last minutes, when they finished, they gave me just more than half bowl only, I turn around asking them why don't you give me more bananas or berries to make up what your guys missing fresh strawberries and coconut, Emily the one who help me very upset, and she threw bananas and berries on my bowl like here here, you got out of the here, I came here I paid for it, not for free, If the owner read this message, please looked at the security camera at that time at 10:00 am in morning, she how she treated customer like that, again I came here paid for it, not for free, please don't do that to customer. Thanks I never come back. read more

Went in to get the new Peach Green Goodness bowl... not only waited a long time (which is understandable because the girls were new) but when I received my bowl, it was completely watery with little to no toppings. I even asked for extra granola and there was none on the bowl. Waste of $8. read more

Jamba - Extremely watery - Juice Bars & Smoothies Near Me - Fresno, California

Terrible service. I walked in with my scooter and one of the female employees immediately demanded I keep it outside. Because it was dark I was worried about it getting stolen so I asked if I could just fold it up and put it against the wall where it would be out of the way. Then with a huge attitude was told that it would make the floor dirty and that I couldn't bring it in. I left before I even made it two feet inside the store. Unless you like rude employees who don't care about your stuff and would rather inconvenience you than clean the floor (which they should do anyways) then recommend you go somewhere else. Other Jamba Juices are a lot friendlier. read more

just had the worst service from a young female employee at this location, first one young lady tells me the buy 1 get 1 free cards & gift cards are currently not working, ok thats low-key disappointing but I guess that's out of your control, i order 4 smoothies comes out to $25 and some change i believe, once done i grab them and head to the car get a lil bit down the street take the first sip of mine (other 3 for my family) and it was like drinking water not the taste but how watery it was, so I'm like hell naw buss a u-turn we going back I walk in and tell a young lady working there can she remake it thicker like normally get 'em bcuz its too watery she starts giving me the 3rd degree as if I was returning a fake Michael Kors purse smh she was super upset said I will have to wait bcuz it was orders in front of me i told her that's fine I'll gladly wait then she angrily snatched it out my hand and tossed it in the trash bout a few mins or so later she comes from outside walking in with my smoothie I swear i didn't see her walk past me i was sitting right by the front door on a stool lol she gives it to me with a fake azz have a nice day and again I get in the car this time I take a sip right there in front of the store... my hand on a stack of bibles it tasted worse, this time it was thicker but it tasted watered down *sigh* I was so heated I was bout to go back in there but I didnt want to cause a scene so I called the number listed on yelp spoke to Eric and he wouldnt put me on hold to ask for the lady name told me to describe her and from my description he said he think it's Hannah... "thinks" read more

I just want to to say that the staff here is AMAZING. I accidentally ordered my drink at a different location and they didn't hesitate to start making me my drink while I called and canceled at the other location! They were all so friendly and POSITIVE. I will DEFINITELY be going here again and again! Also, they even put the little bit that didn't fit in my cup into a baby cup, which in my opinion is going above and beyond. Couldn't have asked for a better experience! read more

The two ladies worked extra hard and fast to get my 10 drinks and she was extremely polite. read more

Jamba - Juice Bars & Smoothies Near Me - Fresno, California

Everytime I come here, they are least occupied person of the world but yet hey managed to keep it super slow but i love the drink as it's less in calories and good in taste read more

Jamba - Juice Bars & Smoothies Near Me - Fresno, California

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This is my go-to Jamba Juice location just because of convenience. It's a fairly newer location in Fresno and even just a few months ago i would have given it 5 stars. I'm a regular, and I'm not sure if it's a change in new hires, but the service has declined. It's really hit or miss here, depending on which shift is working. It is very clean always. I'm one of those people who actually does the survey on the receipts, and I've had nothing but positive feedback for them! I've consistently rated them at 5 stars since they first opened. BUT lately the service and quality has not been consistent. By service I mean customer service and quality (taste of the smoothies). I do have to add that I love their new Folds of Honor insulated cups! read more

Jamba - Chili Mango Smoothie in Folds of Honor - Juice Bars & Smoothies Near Me - Fresno, California

One of the worst experiences I have ever had. Three teenage boys working so very rude and busy talking about the their weekend and what extracurricular activities they are participating in. When I left I called and asked for a manager and I was told I had a 15 minute window to speak to "her" and that she was very busy additionally I was told they are a franchise so if I had an issue I would have to deal with their location and there was nothing else I could do. Shame on this location and shame on the level of disrespect and lack of responsibility of the employees of this store. read more

Rude staff and horrible customer service. IF THEY MADE AN HONEST MISTAKE OF MESSING UP YOUR DELIVERY ORDER, THEIR SOLUTION IS FOR YOU TO BE YOUR OWN DOOR DASH. PAY DELIVERY FEES TO PICK UP YOUR OWN DRINKS Y'ALL. I ordered 6 drinks to be delivered. We paid for the delivery and even tipped. We only received 4 of the 6 drinks. We contacted the store and they said we were supposed to pick it up! We clearly have proof and receipt that we paid for delivery. She checked and said she will make the 2 drinks again and told us to go pick it up. I asked her why I would have to come pick it up when I already paid for it to be delivered and it was their mistake. She said for us to contact the delivery guy ourselves to see if he would be willing to deliver it to us again. We contacted the guy and no response. We called the store again and ask why we would have to contact the delivery guy if it was their mistake not ours. She got defensive and said "it was an honest mistake" We told her we understand but wanted to know why we have to pick it up when we already paid for the whole order to be delivered. She was not giving us much options. She said we ordered through Doordash then they can't do anything about it. She said that Jamba Juice workers can't deliver. We told her we know and understand that. Our concern was why we would have to go pick it up when we clearly asked for it to be delivered and our order is missing drinks we paid for. She only gave us one option: to pick it up. We asked her why we would have to pick it up when it was their mistake not giving the delivery guy our full order. We told her we ordered through the app then she apologized for assuming it was Doordash. We asked why they can't contact doordash to deliver the missing drinks if they are they ones that they work and are partnered with for delivery. She then said that Jamba Juice isn't partnered with Doordash they just receive orders from them, and that they cannot contact Doordash personally. Then she said that if we can't pick it up she'll just refund it but either way she can't guarantee we'll get a refund and that we will have to contact Doordash since we ordered through them. We let her know it was through their app that had a delivery option. She then said that even though it was through the Jamba Juice App because we click deliver it goes through Doordash instead. Because we no longer wanted to deal with her ignorance we asked for it to be refunded. Even still she said she will talk to her supervisor but she cannot guarantee it will be refunded. After saying that she'll talk to her manager regarding the refund, that she hung up We called her back to get clarification about the refund process. She said she will refund $14.18 for the two drinks (each drink was $7.09, she didn't even include the tax). She says in about 3-5 business days but she has to speak to her supervisor first. We asked her for her name so that when we call back we can get verification that we actually spoke to someone. She responded "I can't give you that information. That's personal information." We told her we only wanted it so that when we call back and someone else answers we can let them know we already spoke to someone and provide them with a name so that it's legitimate. She still refused and said she cannot provide personal information. We said ok. Then hung up. My issue was they way she responded and handled their mistake. SHE WAS INCREDIBLY RUDE, DEFENSIVE, AND DISMISSIVE. She basically didn't give me any solutions that alleviated the problem. I felt like she didn't take ownership of the store's mistake because she wanted me to fix the problem they caused by going to pick the drinks. There is a reason I requested a no contact delivery, so why would she even suggest I go pick it up. LACK OF ACCOUNTABILITY AND RESPONSIBILITY. NEVER SUPPORTING JAMBA JUICE AGAIN. SUCH HORRIBLE CUSTOMER SERVICE. THIS IS THE WORSE CUSTOMER SERVICE EXPERIENCE EVER. NOT EVEN SURE I CAN CALL IT THAT WHEN WE GOT NO SERVICE. Jamba Juice marketplace at el paseo 6733 N. Riverside Dr Fresno, CA 93722 (559) 276-5075 read more

Seth crushed it for me! Such great service! You can get Jamba anywhere, but can you get it from Seth? Come get the Seth experience!

On Wednesday the 15th a buddy and i decided to get a Jamba Juice after our work out. We arrive to the Location and walked up to look at the menu. Cameron greeted us as we walked in. Once it was our turn to order Cameron explained to us that it will be a few minutes due to him not having any blenders ready, we said "thats ok" (we realized he was the only person working). He picked up a whole stack of blenders and took them to the back. i looked around and seen a family of four and two other ladies waiting. As we waited another 2 customer came in. He came out took our order and apologized again. I told him "we understand, we have no issue waiting". We ordered and so did the next girl, during that exchange two other customers came in. Once he was in the clear he got to making the drinks. Knocked em out pretty quick. As he was making the drinks another worker came in and he put him on dishes which sped the process up. I Was disappointed seeing only one worker here, it was super busy and felt terrible seeing him get swamped with orders. Ive worked in "fast food" (wingstop, Teriyaki house) and i totally feel for him. Overall im satisfied with the positive, calm attitude He had and the drink he made was on point. I was upset they left him alone. Everyone else that was waiting did not seem bothered at all for the wait. Great job Cameron. read more

Isaac Review!!! :) Yay for Isaac for answering an amazingly random question that I had...hope he sees this and that it makes his day as much as it did for me and everyone in my office as I had him on speaker!!! Yay for Isaac and jamba juice, you rock kid!!!! read more

We were going out of town Sunday (Labor Day weekend) when we decided to make a quick stop here. It was anything but quick. The poor team member (Mina) was scheduled alone and waiting for her GM to return. After a minimum of 15 minutes waiting, we finally received our 2 beverages and 2 snacks. In the time we were there, Mina was forced to serve 10 people alone. I confess, I thought her customer service skills were lacking, but when I dug deeper I discovered that she was not set up for success. How can a team member serve well when not given the tools they need? read more

We were looking fora good, local smoothie place on our way to the airport But couldn't find one. We reluctantly stopped here at Jamba Juice even though it's a national chain and were very impressed! Raynaldo helped us and he was phenomenal. We weren't sure what to order so he helped us pick the perfect smoothie. I was a little nervous my daughter wouldn't like hers but he put our mind at ease with the Jamba Juice Goodness Guarantee where if you don't like your smoothie they'll make you a new one. He was great as were our smoothies. I'm so glad we stopped in. If you come here hopefully you'll receive this great customer service as well. read more

Let me start off by saying this was the worst experience ever. I walked to Jamba Juice yesterday (same location) and the employee said I can't order without a mask. Didn't even give me the the option of ordering online. So I left. Then today, I went with a mask and The employee that took my order was beyond rude. She had helped another two customers before me and didn't even change her gloves at the register. And then With the new precautions, they have you order and then go wait outside. They call your name and you can't even hear them calling outside. They just keep staring outside until someone comes in. How are the customers supposed to hear the names being called? Maybe invest in a speaker or something. Or maybe have someone bring the drinks outside. So we wait for our drinks as they start melting before we even realize our drinks are ready. Also, I ordered three drinks and they expected me to carry them out, while holding a child. And then the employee goes "oh did you want a drink carrier?" Well, what do you think? Do you see both my hands being free? Such a bad experience. read more

Jamba has Some of the best smoothies but I rate it 4 stars because some smoothies taste a bit wierd

I waited until the next day to make this review because I wanted to be clear-headed, but I'm still so upset it's not even funny. I've gone to this location 3 times (cuz its so conveniently close) with my boyfriend and been treated horribly (The first two times we were serviced by a lady named Kelly who was cold at best and downright rude at worst. I had asked for a water at the register along with my smoothie and when she called us to get our order I didn't see water. I opened my mouth to ask for the water and she raised her voice and angrily said "I will GET your water!" This last time we were serviced by a young female worker with brown hair and a cross necklace (didn't catch her name, but both of these workers were white and female and my boyfriend and I are Asian males). She was upset when I didn't upsize my smoothie at her suggestion and was cold and distant when she asked yet again and I declined yet again. When we were called for our smoothies they were on the counter with straws and the smoothies were both the wrong sizes and they didn't do my substitutions correctly. They also had the powder boost chunks in them because she forgot to blend them into the smoothie. Before we could say anything she says "I don't know what happened. I'm just so tired. I made them right, but they came out wrong! I'm not sure how it happened. Sorry!" And then waited for us to take them. We were so flabbergasted and insulted that they knew they were wrong, but didn't offer to remake them, that we decided to not waste any more time or resources there. read more

One employee 5 guest and a phone call coming in.. Mason multi tasks like a pro!! Definitely coming back again! He's a pleasant kid w/ good demeanor especially for how busy he is!!! My daughter and I were amazed on his customer service! read more

Kayla was so sweet, super friendly! She made my day! This Jamba location is pretty clean, quiet, and quick. Definitely my favorite and the most friendly location in my opinion. read more