Date of visit: Saturday, April 4th, 2026, around 7:00 PM. Management needs to address the severe lack of service, poor communication, and misleading ordering practices during this shift. The problem here isn't with their drinks--their products are actually good. I've ordered the banana matcha before and enjoyed it, and the Mango Coconut + Noodle drink is my mom's absolute go-to order. However, I will definitely not be returning here if this specific evening crew is working because of how poorly my order was handled: * NO GREETING: When I walked into the store, all the workers (two girls and one guy) were just talking amongst themselves in the back. There was no "hi" or "hello" from anyone. * RUDE ORDER TAKING: One of the girls approached the register and just asked, "What can I get for you?" Her vibes were completely off, making it clear she didn't want to be there. When I asked if the Mango Coconut + Noodle drink came with mango jelly or if they had mango toppings, she wouldn't even offer a recommendation. She just pointed to the counter menu and said, "No, these are all the toppings we have," even though they had two mango options right there. After I paid, she didn't confirm the transaction and just asked me again like a robot, "What can I get you?" * UNACCEPTABLE SUBSTITUTION & MISLEADING CHARGES: The guy handed me a Mango Smootea instead of what I ordered. When I pointed to the menu, he claimed, "Oh, we don't have the noodles anymore, I'm not sure why they still have it up on the menu." However, looking at my digital receipt (attached), the girl at the register never even attempted to ring up the noodle drink I asked for. While a Mango Coconut Smootea is a valid substitute, the issue here is that she nonchalantly charged me $7.50 for it WITHOUT saying a single word to me about being out of stock or ASKING if that alternative was okay, forcing me to pay $8.50 for an item I didn't want. * ZERO SOLUTIONS OFFERED: The staff completely lacked communication. The guy making the drink should have told me they were out of the item before making a random substitute. Instead of just saying sorry, they should have provided an actual alternative, offered to remake the drink into something I wanted, or offered a refund. I walked away with an incorrect drink that was pushed through the register without my consent because nobody on this shift wanted to communicate. I hope management addresses this behavior with the team working that night. * A SHOUT-OUT TO BETTER STAFF: I want to emphasize that I am leaving this 1-star rating STRICTLY for the April 4th evening crew, as the rest of the staff is usually fine. On a previous visit on Friday, February 20th, 2026 around 7:50-8:00 PM, a completely different girl was working, and she was very professional and accommodating. She was willing to go out of her way to make a custom drink I was craving that wasn't even on the official menu (a banana pudding and Oreo milk tea). It is a shame the April night crew doesn't share her standard of customer service. read more

RareTea - Charged $7.50 for a Mango Coconut Smootea without being asked, even though I ordered the Mango Coconut + Noodle drink. - Bubble Tea Near Me - Fresno, California

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After having lunch next door my best friend and I agreed to get some coffee. RareTea is a one of my favorite tea/boba shops and it's my first time visiting this location since I live on the opposite side of town! Anyways we were greeted upon entry. I had my heart set on coffee and saw their specialty menu and the Coconut Vietnamese Coffee stood out. We placed 2 orders didn't wait long and our order was ready! It was sooooo delicious!!!! The Vietnamese coffee was strong and it really complimented the coconut milk, which was silky. I drank half and was a bit jittery and I did feel it was a bit sweet so next time I would definitely order it 75% sweet. But overall the drink was pretty good and service was great! The shop is clean they have a small seating area indoor and out. read more

RareTea - Coconut Vietnamese Coffee - Bubble Tea Near Me - Fresno, California

4/1/26 Nest door! Might as well get dinner!! Ordered & paid for a boba drink on DoorDash. Went to pick it shortly later! Arrived! Told worker and it wasn't ready yet. Not real friendly or welcoming. Ended up seeing mochi ice creams that I didn't know they had. Ended up getting a Matcha & Vanilla Chip to share for dinner tonight. Paid for it and it was bright shortly after. My drink was brought right before that. DEFINITELY wish the service was good and welcoming, but the boba drink & ice cream mochi will hopefully be worth it! Tried some of the Matcha Boba Drink & DELICIOUS! Great boba & coffee jelly . It's A LOT and plenty to split & share for dinner with the ice cream mochi. Dinner!! Again, GREAT boba drink! Tasty & FLAVORFUL! GREAT Mochi ice creams split. Both were Flavorful & Delicious!! Not too sweet! GREAT! I'm sure mother will enjoy hers when she gets back!!! Not good service, but GREAT Boba drink & Mochi ice cream! Recommended for that! read more

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First time visiting this shop, and its conveniently located across Target. The place is small but very nice and welcoming. The salesperson was attentive and prepared my Thai tea quickly, which I appreciated. I also like that they let you adjust the sugar level to your preference. The Thai tea tasted good and was refreshing. Overall, it was a pleasant experience. read more

i'm so thankful they brought the berry tea back. It's my favorite tea and the berry is something that my nieces and nephews will drink as well. The service is always super fast, especially if you pre-order and the young people in there are always super nice and it's very clean. read more

I come to Rare tea once a week & I have never had a bad drink! I usually stick to their "Strawberry Berry Snow Cream" & "Mango Green Tea" even though they had a large variety of options. The atmosphere is very modern & chic and always decorated for every holiday & event. Their service is also VERY fast. 3 minute wait max. I recommend their tea to everyone who enjoys a quality boba tea. Ordered : Strawberry Berry Snow Cream with Lychee Jelly & Boba 100% sweetness level Mango Green Tea with Lychee Jelly 100% sweetness level read more

RareTea - Strawberry Berry Snow Cream with Lychee Jelly & Boba - Bubble Tea Near Me - Fresno, California

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First timer here and this boba spot is solid. I got the honey dew milk tea with boba. So good and refreshing! This boba spot is more of a take and go, since is limited high top seating inside. read more

RareTea - Honeydew milk tea with boba - Bubble Tea Near Me - Fresno, California

Ambiance was fine & service was very good (knowledgeable & pleasant). But seriously disappointed in the drinks. ORDER: Strawberry smoothie w/boba: Didn't taste like strawberry at all. Not sure what I would call it, but it was meh at best. Waste of money. Coffee milk tea w/boba: friend said it was ok-ish, but the word coffee is highly misleading. It didn't taste vaguely like coffee. Just very weak tea. Strawberry Snow w/boba: This was the best of the 3. What I ordered after hating the first strawberry drink. The cream on top taste like greek yogurt (tangy). You can actually taste the strawberry here. If I'd only ordered the Strawberry Snow drink, I'd have given them a barely there 4 stars. As it stands, this place should actually get only 2 stars for drinks, but I'm generous & service counts for something. read more

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Here's the tea: this place is good! This place has SO MANY options when it comes to drinks. Far more than some of the other boba spots in the Fresno area. The inside is super aesthetic and clean, however, little to no seating so I would not recommend this place for a hangout. That being said, this place is a great spot to curb your sweet lil drink craving. Service is super timely and efficient. On my most recent visit, I got a mango passion fruit green tea with lychee jelly and it was yummy! Super refreshing. I'd love to go another time and try out their other drinks. I'll be back for sure! read more

RareTea - Mango Passion Fruit Green Tea with lychee jelly - Bubble Tea Near Me - Fresno, California

I tried two teas, the guava with lychee jelly's and passion fruit jasmine tea. Both were equally delicious. Prices are fair, although I felt like the add in fee for jelly was a little high. The guava was definitely the favorite. The inside is nice and really clean, menu was easy to read and understand. I'd give the drinks five stars, service gets four. They weren't rude by any means, just kind of indifferent. Didn't feel welcome or met with any type of pleasantry. But overall I'd go back for the tea. read more

One of my favorite boba places for matcha latte. It's pretty consistent, and the tapioca pearls are not the only mushy side. The pearls are consistently chewy and boiled thoroughly, so i always enjoy getting extra boba. The service is also really quick whenever I go! In the past year or two they also incorporated cute merchandise (keychains) from a local artist(s) or hello kitty snacks at the front, which is a nice feature to check out. read more

RareTea - Uji Matcha Latte - Bubble Tea Near Me - Fresno, California

I've been here multiple times, the place is always clean and they make the drinks in a timely manner. The only thing is, there have been times when I get boba and it's hot on the bottom of my iced drink, the boba almost just melts or sticks together. I'm assuming they keep the boba in a warmer? Also, their strawberry matcha tends to separate and curdle up each time I've gotten it unfortunately. I'm not a fan of the chunky bits that form from it. I tend to get a strawberry matcha at any boba/tea shop I visit and this is the only place I've experience this from so far, I'm not sure what causes this. But I do enjoy their other drinks and would recommend them. read more

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The young man that helped me was very helpful, friendly, and made a great suggestion. I had never been in before and honestly I'm not big into tea. A sweet refreshing drink sounded great on this hot day. I loved the Peach Spring Tea and the aloe. He let me have a sample of the aloe because I've never tried that before. They spring tea was described as a light green tea. The aloe chunks taste somewhat like lychee but a bit more firm. I love it! I was asked my sweetened level. It's comes 100% which I kept because I love sugar. Next time, I think I would go down on the sweetness. Inside, it's very calming and clean. There's Mochi ice cream, smoothies, and other types of drinks. Really, there's something for everyone. I'll be back! read more

RareTea - peach spring tea with aloe - Bubble Tea Near Me - Fresno, California

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Customer service was alright, never rude just spoke really low , female worker their kept staring at me for whatever reason. Drinks are good don'get me wrong id recommend order ahead on your own. read more

I've gone to RareTea for a couple of years now, but it seems like everything has gone a bit downhill now. The vanilla matcha used to be soooo good, but the last times I went they were either out or it came out really milky. The service I will say is good, they're patient. I will also commend that they take accountability for a matcha that may not be perfect & offer to remake it. The vibes are really good in this shop. read more

I absolutely love this location. The staff is always friendly and welcoming. The drinks are made pretty quickly so you're not standing and waiting for too long if you have a spur of the moment craving for boba. They're also on DoorDash to order for delivery or pick up. I'm always in the area so I'll pick it up and it'll alert me that my drinks are ready. They accept Apple Pay at the register which is a big plus for me since I don't like pulling my card out. Also my daughter will go there with her friends after school and she'll use her phone to pay. You can register your phone number for rewards which is awesome since we go there so often. The add ins are what gets me going there the most. You're not confined to just choosing boba only. I like my drinks with grass jelly but you can add pudding or crystal boba, etc. I would definitely recommend this place! read more

RareTea - Taro Smoothie with grass jelly - Bubble Tea Near Me - Fresno, California

Drinks are gross here! Stay away from the fusion drinks. They add soda in it & it makes it taste terrible.

Every boba shop I go to I always a lychee tea it's pretty good. Whenever I try a new boba shop I never adjust the sweetness because I want to get a gist of what they already offer. I think what they offer is just perfect. We went just after lunch probably 1:00, there were only a couple of people in there and we got our order pretty fast. Probably within 5 mins, maybe even sooner. I was surprised. Everything looked clean, seemed clean--the chain boba shops I've seen don't seem to care about too much about cleanliness as long as they're pushing drinks out. Raretea is the exact opposite, thank goodness. But as far as the staff they were nice and fast. I love it. Would recommend. Will definitely be back. read more

RareTea - Lychee tea with lychee jelly - Bubble Tea Near Me - Fresno, California

This Fresno location is one of two in the Fresno Clovis area. We stumbled across Rare Tea on a recent visit to Fresno. And it was amazingly soooo good. What makes the difference in particular with their teas, is that they brew their teas fresh and made to order using their specialty press machine. I have found that the rare occasion where boba places have these machines makes all the difference as most other boba places have their tea sitting in large pots and brewed in advance where they have to reheat in the case that you order a hot drink. Oolong milk tea is my benchmark to compare across the many boba places I seek out. And this one certainly is at the top of my list. I can't wait until my next visit into the area for my next Rare Tea experience! read more

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Finally had the opportunity to try this tea joint. They have one in Clovis , but I'm so glad they open a shop here northwest of town. We went grand opening day and had the BOGO offer , buy one get one free. I got the mango milk and it was so good! Perfectly sweetened and half a little mango pulp on the bottom. It was delightful to drink! My husband got the uji matcha latte and just as good. Strong matcha flavor and also perfect level of sweetness. The drinks didn't taste water down. Even on their grand opening, they were on top of things. The order came out so fast, 5 mins and the drinks were out. Super impressed on operations of the store. We came back the next day and ordered drinks again and tried their Okinawa milk tea, rose matcha, and taro drinks and we loved them. read more

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I got a caramelized brown sugar boba. The boba was soft and warm. The milk drink itself was so bland. The brown sugar syrup was non existent. It's a cup of milk with boba. It's disappointing because I come here often and I've never had a bad experience. Especially early in the day at 12:00pm. The girl who took my order was so rude, I had a feeling I was going to get a bad drink. read more

RareTea - Caramelized Brown Sugar Boba Fresh Milk. But take out the caramelized brown sugar part. - Bubble Tea Near Me - Fresno, California

I am very disappointed in my drink. Especially in customer service. The girl that was taking my order Sunday morning was very rude and seem like she was in a rush. Overall, I do not recommend coming here with such poor customer service and disgusting drinks. read more

My go to boba spot. Staff is quick to greet you. I typically get the mango smoothie with boba and lychee jelly. Last time I ordered this, however, I had what seemed to be strands of plastic from the straw in my drink? Not sure what it was but it was annoying. For the price, the cup is huge and sometimes I can't finish it. It's usually good though and service is quick. read more

This was my favorite place for boba. But recently, the flavor is not the same as before. Very disappointed

Loved their drinks!! You can control sugar and ice. They have a variety of milk teas and fruit teas. Unfortunately, they gave removed some items that weren't popular here in the Fresno community. I understand that they need to cater to the preferences of the community but it would have been really nice to try their taro milk tea with red bean! Coming from the bay area, i have really missed popular drinks like that. The employee at the cash register really took his time to explain drinks to me and i really appreciate it. My hubby had a brown sugar milk tea last night. It was absolutely delicious! I saved my drink for today because I was cautious of caffeine last night. Just tried it now. Wowww! We will be coming back ASAP! I also love that it's located in a plaza with all my favorite stores. read more

RareTea - Love these toppings. Lychee fruit tea! I don't like sweet teas so i went with 25% . It's still sweet but delicious! - Bubble Tea Near Me - Fresno, California

They offer a wide section of freshly brewed teas, coffee, and smooTEAS and latTEAS! Friendly staff and clean establishment. This location is smaller than their Clovis location and does not include indoor seating. I really enjoy their Teapresso, Okinawa Smoothie (?), and Pumpkin LatTEA with snow cream! Truly rare compared to other boba places in town. read more

Very nice place, always clean and welcoming. However, there is one specific server at the register that looks mad everytime I come in. I can't tell if it's me or if he just looks like that. Other than that, the tea is top notch, highly recommend. read more

Best boba place on the west side of town. My family always stop by to grabbed some boba here after finishing golfing to cool us down. read more

RareTea - Bubble Tea Near Me - Fresno, California

This tea spot is amazing, I been here a handful of times and each time the drinks are delicious (felt like it was time for my review). Definitely recommend, I think they're fairly priced. They stay pretty busy, there's no seating area inside (outside there is). I'd rather grab a Boba tea to run my errands & support local , instead of Starbucks. read more

RareTea - Oreo Milk Tea - Bubble Tea Near Me - Fresno, California

The worst drink I had for years!!! Firsrt time ordered from here, the matcha powder they used inside was so bitter, strawberry part was sweet but only just a little, not enough to cover with the bitterness. The worst part is the milk was flocculent, tasted like the milk went bad, I was trying to shake it even, but still tasted like that. And think of the 7 bucks I paid, gosh I want my money back!!! Highly NOT recommend this place! read more

RareTea - Strawberry matcha milk tea with lychee topping - Bubble Tea Near Me - Fresno, California

I've never been to Rare tea myself so my review won't be based on the service but more of the drinks themselves! My friend had bought me their Thai tea to try many months ago and I remember liking it! But today a friend had me try their caramel brûlée since it was his favorite so I guess I expected more from it. It felt a bit watered down so I'd request less ice next time (I think my Thai tea had light ice but since it's months ago, I don't remember) but because of that, the flavor was a bit lacking. I didn't get much of it so I didn't really enjoy my drink. I'd like to actual go there myself in the future to take a look at their menu and give them another try but for sure I'll be requesting light ice on all of the drinks. I doubt I'll order their caramel brûlée though, I give it a 6.5/10. read more

RareTea - Caramel Brulee - Bubble Tea Near Me - Fresno, California

Finally had the chance to try this Rare Tea location after a trip to Target. I wanted something refreshing and their mango passion fruit Green tea did not disappoint. I usually order my drinks half sweet, but completely forgot until I drove off. Surprisingly though, the tea was not as sweet as their other location without any adjustments. I'm glad there's finally a boba shop on this side of town! read more

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had got the matcha coconut with boba & it was not it, do they make the drinks right , tasted straight up POWDER & milk was probably oldfelt like I just got poisoned . felt so sick after. pls don't come here & waste ur money on this place it's not worth it , would rather go to boba pub instead. read more

Staff was friendly. First time, staff recommended popular drinks. I ordered Kiwi tea, which was ok. Also ordered the brown sugar milk tea which was terrible. Literally just milk and boba. Not fair to the customers for selling a drink that is not true to the name of the product being sold. Tossed the brown sugar milk tea after a few sips. Will not return. Unfortunately, this spot wasn't a hit for us. read more

When I found out they were opening another store in Fresno, I was ecstatic. I typically go to the one in Clovis and that is some driving distance. Since mango milk tea is one of my favorite, I decided to give it a try here. My first visit was Monday prior to their soft opening. I came again today again ordering the same drinks. To my surprise, it's the same drink I had in Clovis. The flavors were as expected. I am glad they opened a store in Fresno. I won't have to drive so far for boba :) read more

Finally they opened store closer to my house. One of the best Boba spot in Fresno. Quality and flavor of the drinks are off the chain. Y'all should check them out. read more

RareTea - Great ambience, I love this place. - Bubble Tea Near Me - Fresno, California

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Service was cute~ I got a recommendation for the grape spring tea and it's delicious and so is the cake pop! I'll be back, I always come back. read more

So quaint and elegant. I got the tiger milk tea it was real fucking good and the boba actually had a hint of flavor unlike the other milk tea houses I've tried. Staff is very sweet and soft speaking. Slight problem with the computer cuz I guess it was working slow yesterday but I don't even care man this place is so cute and relaxing to just simply exist in. Very much gonna consider coming here with my crush read more

RareTea - I got the tiger milk tea. They forgot my crystal boba but that's ok :3 - Bubble Tea Near Me - Fresno, California

Great drinks that are made just the way you'd want it. I went during the grand opening which was a BOGO for the drinks. Great deal! However, this place would be more in the expensive side when compared to the portions you'd get for the order. $7 per drink. Holy cow. I get it, the area is in the upscale area but $7 for tea is realistically very expensive. read more

Everyone was very friendly they went above and beyond for me I thought my drink was liquid it was blended they replaced it with no issues I was very appreciative of the customer service here! Thank you so much rare tea team I will be back! read more