We have taken all of our vehicles to Cleveland. They always take such good care of us and help us…read moreunderstand our options.

We took our 2001 Honda in . The belt was slipping, the engine light was on and the temperature…read moregauge wasn't working. Car ran fine. My wife took it in. I got it back. The belt didn't slip , the engine light was still on and the gauge didn't work. $400 for a new thermostat. I took it back today. He ran a code on the light (never did it the first time) and said my coolant sensor was out. Probably why the gauge didn't work in the first place!!! He said he could put a new sensor in it. I told him I couldn't afford another $400 for a 24 yr old car and left. I will never go back and recommend you don't either.

Came in for an oil leak diagnosis on my 2008 Chevy Impala…read more Total bill: $759.14 Repairs performed: * Oil leak diagnosis/engine cleaning: $162.49 * Comprehensive maintenance inspection: $30.00 * Serpentine belt replacement: $229.64 * Coolant reservoir cap replacement: $21.95 * Oil pressure sender replacement: $212.79 * Engine air filter replacement: $28.95 Additional fees: * Shop supplies: $34.87 * Environmental fee: $37.85 * Cash Discount Offset: $32.67 Notes from the invoice: "Suggest replacing the transmission cooler lines and front engine mount. With the transmission leaking it may get on the new belt." "There is still a noise after this work was performed. It could be the engine mount." Services I declined: * Engine mount estimate: $278.45 * Transmission cooler line estimate: $1,355.00

I didn't end up using All About Automotive but wanted to leave a review on the brief interaction I…read morehad with them. I called in wanting to see if they would be available to look into certain my car, they were but wanted to charge almost $200 just to read my check engine light code. (Ridiculous) considering this is free to do at places like AutoZone, Jiffy Lube, Valvoline etc. almost $200 to plug a computer into my car... on top of an additional $200 to diagnose my car. So approx. $400 total out the gate no repairs. That's insane, I also read reviews prior to calling which are about middle ground but I figured her you can't win everybody so let me see. There's one review that noted All About Automotive provided them with a loaner car. It way from a few years ago but I wanted to see if that was a possibility still so I asked if they provide one. The woman I spoke with (Jennifer I believe) for this whole interaction let out a snarky short laugh, then said "no, get a rental car". This was annoying because, OBVIOUSLY, that would be the next route, and also why are you laughing at me for asking a very reasonable question. All in all once she told me they were going to charge me almost $400 off the bat I no longer wanted to use their services. Now with this being said, if you don't care or can afford the additional fees on top of the cost what ever it may be to fix your car then it doesn't matter. But for those of us just making it by, be aware that this place is very expensive! Due to me not getting my car fixed here, I give 3 stars based on customer service and cost.

I took my vehicle in for AC service. I was told it was $90 to replace the AC belt, which I already…read morehad purchased. Over the phone she quoted me another price, and asked me sarcastically"do you want to make sure it actually works if not we can suck the freon out and you could just put your own in" And she asked me if I wanted to make sure it was working. I said yes. I was presented with the bill for a reasonable amount, a little over $300. It worked for a while and then started blowing hot air. It states on the receipt that if that happened to bring it back right away! I tried to schedule an appointment and she told me that she wasn't going to do anything for free, not even look at it without a service fee. I explained to her that it was paid for and the service rendered did not hold up. It clearly states on the receipt to bring it back with an explanation mark ‼ she told me she wasn't going to do anything for free and that the vehicle looked at will generate a charge. I explained to her this was a service I paid for it and it did not work properly. But I was told that I would have to pay for anything over and above what I already paid to have it fixed, and it won't even be looked at without charging just to look at it! Then! She hung up on me. She is snippy and she's rude. Very unprofessional in my opinion and not to mention, I borrowed a book from their waiting area. I asked for permission, she gave it to me reluctantly. I told her I would bring it back when I picked up the car which is exactly what I did. She went as far as to call the local author, as soon as I left and told him I stole the book did I get a apology call when she found out I had returned it upon pickup of my vehicle? No, she took all that time to call the author and say I took her book when she gave me permission in advance- because I asked. My recommendation would be to ask all these questions in advance, with Kosrow that is. I've been in the car business since I was 16 and now I'm 60. I've never! Had anybody service my vehicles and not guarantee their work. I've always been able to bring it back when needed and they didn't charge me anything, even just to look at it, and they also have a receptionist that was rude and rubbing the customer wrong after the fact. Again I try to take my vehicle back as it states to do so on the receipt to no avail. Buyer beware!

I have enjoyed knowledgeable service and fair pricing from Kosrow over the years and can recommend…read morethem for this. So I was surprised to walk into the waiting room and find an amateur painting of Trump being interviewed by a gaggle of clowns--a proclamation of the business's politics. This made me wonder whether having the "wrong" make of car, the "wrong" bumper sticker, or the "wrong" air freshener hanging off my rearview mirror might get me "profiled" as a Democrat and affect the level of service I get. My father was exiled from his country after takeover by a brutal dictator, and he could never go home again. It's a place where exercising your right to free speech can mean death. So, seeing this painting mocking the free press and gloating over a man who literally proclaimed himself an American dictator on day 1 brought all that sorrow back. All I wanted to do was pick up my car. And I'd been having such a nice day. I also run a small business and work with many clients whose views I do not share. I don't bring that up. It's the professional and courteous way to do business. Now people who don't share the Kosrows' affection for the current leadership will feel unwelcome and unsure of how the business will treat half of their customers. They may as well post a "No Irish" sign on their door.

The young man who owns this shop, Jamie, is very kind. I needed my tires mounted and balanced and…read moredropped in to see what this shop would charge and make an appointment. Jamie said he didn't have a tire machine but he recommended a shop just down the street who did. He called them and they said they could get me right in! I appreciate the help from both shops. For a very reasonable charge I got my tires changed very quickly. In about an hour I was back home. Thank you so much!

This man is very dishonest, he scammed me as a single woman in my 50s. He did not repair what I…read moreasked him to repair, he fabricated a problem and charged me $1200 for something that didn't even need to be repaired. He never addressed my issue and I had to go to another Auto Repair as they quickly identified the problem and took care of it. The new Mechanic admitted that this owner from Camas Washougal exhaust Automotive scammed me. Shame on them. I trusted this Jamie character owner because he had Christian paraphernalia all over his office, and he claimed to be this God-fearing man. But the truth is he lied to me and scammed me. He suggested I bring cash in, without any conscience. Knowing, that as I drove off, my van was still suffering from the same issues . The repairs he did were absolutely unnecessary. And he led me to believe that he was resolving the problem, addressing my issue with the car. this owner was uncaring, unprofessional, and I didn't have the bandwidth to battle with him. So I went to another mechanic. But I lost $1200 This happened in January 2026. I warn everyone not to use his services. He and his wife should've immediately said we can't repair your car but here's what we can do. Instead, they took advantage of me as a single working woman, they lied to me and charged me the $1200 ....for nothing! I was unaware until I actually drove off and realized my car still had the same trouble and what he repaired was unnecessary. $1200 cash is a lot of money. Shame on them. Go to Trutech in Vancouver, they are honest and skilled. Also, this guys work on my car does not show up on the Carfax report. all my other repairs since I bought the car new 10 years ago are all on my report except for his. So obviously, he didn't want to claim his dishonesty or have record of it. Don't go to washougal Camas exhaust and Automotive.

This is a very good service shop. There was no pressure of additional services, but I was provided…read moreinformation about future services due and the costs. There prices are very fair and the whole experience felt like they cared about the car and the customer. They are now my go-to shop.

I was really impressed that they told me what they needed to fix before they started working and…read morethen they told me how much it would cost. Most people just do the oil change and then they tell what needs to be repaired and then they charge you more money which also takes longer. These people did a good job, giving me a fair price and it took a reasonable amount of time. I was also impressed with the fact that you could get updates on your phone.

Engine light came on, brought my car to Lomeli's where they had worked on my A/C a few…read moreyears ago. After nunning diagnostics a realistic estimate was made and I gave the OK. The work they performed was excellent and my car is running like a dream. These guys, especially Carlos, Al, and Jacob, are truly concerned about your safety and your budget. They are honest and work hard to preserve their shop's integrity. I drove away with the confidence that my car was in great shape, the work was done well and professionally. I highly recommend this auto repair shop.

I was on my way to Seattle from central Oregon last Tuesday when my truck started cutting out, I…read morewas pulling a trailer so turned off the main road looking for a parking lot turns out it was a repair shop lomeli or whatever it's called anyways they charged me 85.00 to diagnose my issue, they told me my exhaust converter was plugged and sent me to there buddies muffler shop that charged me another 300.00 that didn't fix my problem, turns out the negative battery cable was loose. sad place when they don't know what there doing.

I brought in my 2008 Tacoma needing a long list of suspension and alignment problems to be fixed…read more Mike let me know what needed to be fixed now and what could wait. I appreciate his honesty and help because who can afford to fix everything at one time. Got my truck back and it runs like new. Happy customer. George Stuart

I got my 1930 Chrysler Series 70 Roadster back from Mr. Auto. Mr. Auto's did a fantastic job fixing…read morethe car's various problems. Though an old car, they managed to find the parts I needed. The engine was not original, but a mid-50s Chrysler stand-alone 251 long block 6. The repairs took a bit of time as a number of the parts didn't work (from China) and had to be sent back. The old girl runs great now.

Great service, honest price, the best support!…read more I only use Arthur's to service my families cars.

My husband took our Nissan here, and although it's a bit of a drive for us, it was absolutely worth…read moreit. Given the reputation many mechanics have, we were willing to go the extra distance--and we're glad we did. They handled our oil change quickly and honestly, without trying to upsell us on unnecessary services, which has been a common experience elsewhere. Their tagline is "The Last Honest Mechanic," and after our visit, I truly believe it.