I interviewed 5 contractors before I decided to hire EcoStar Remodelling & Construction to work on…read moremy "refresh and update" kitchen project. Their Project Manager, Eleazar (Eli), won me over with his straightforwardness, trustworthy personality, knowledge of the business, and expertise without bluster or high-pressured salespitch. He listened to what I wanted for my kitchen and we quickly agreed on what can be done. On top of that, he gave me a fair price compared to the 4 other bids/offers from the others. He assisted me in every aspect of the project, from identifying the scope, purchasing of the materials that will not only look good in my kitchen but also save me money and drawing a reasonable timeline of completion, and even financing.
As Project Manager, I immediately sensed his dedication to the project, making sure we are meeting the schedule for every step/phase, that the workers he sent to me performed the tasks at hand efficiently and in a timely manner. They were polite, and accommodating and kept my premises clean and "undisturbed" unnecessarily. Eli checked on the status with them all throughout the day, making sure nothing falls thru the cracks. He responded quickly to every phone call or text message, answering my questions, or fulfilling my minor or major requests, etc. Communication is not a problem with him at all. He made me feel that I am his "#1 Customer" even though I know my project is small compared to EcoStar's other big-budget renovation projects, and has many other projects going on at same time. He and his team quickly addressed any concern I have - big or small. In short, I found Eli very easy and comfortable to work with.
I would say Eli and his team gave me EXCELLENT service, from Start to Finish. Now, I am enjoying my "refreshed" kitchen - I love being in it more than any other room in the house! :) Thanks to Eli, his team workers, and EcoStar!. I highly recommend them to others . In fact, I intend to call them back for any other project I am going to do in the future- i.e. be it housepainting, landscaping, roofing, fencing, remodelling, etc. for I am now 100% confident in their quality of service, trustworthiness, and focus on customer satisfaction..
Thank you, Eli R. and team for your hard work. You are certainly a STAR of EcoStar!!!