I had a great experience at Advance Auto Parts on 2/12/25, and I believe I worked with Rick (based…read moreon the receipt). I had just come from the hardware store, where they explained what I needed to get my snowblower working, but I hadn't written it down. I explained to Rick what I was trying to accomplish, and he knew exactly what I needed--it was the same product the hardware store had recommended. He asked if I had mixed oil and a few other questions before I made my purchase for $9.49 (a much better option than a $300 tune-up!). He also advised me to use high-octane gas for the snowblower, so once I got it running, I headed over to the gas station. Great service and helpful advice--thank you, Advance Auto Parts!

If you know exactly what part you need, this store should be sufficient. However, if you are going…read morein asking for what part you need, I highly recommend steering clear. Employees are not knowledgeable and recommend incorrect parts. I was given spark plugs that do not fit the specs of my engine. Went to return them and was almost given a second set of incorrect spark plugs. Definitely do your own research first.

Great team of people that are always helpful with great Car advice. Go to place for Car parts.read more

Super helpful guys there are great with questions and giving assistance. All customer reps could…read moretake training from these guys and better off. Shout out to Kevin, rain and cold and happy to come out and help me out. Thank you!

Ken Learnahan was very professional and accommodating . This is a 5 star dealership .read more

This review is only for the person by the front desk where you pay and get your car back. this is…read morethe first time I've encountered her, I think her name is Bothela or similar to that, anyways she has no customer care courtesy, I came in yesterday to pick up my car and was about to pay and without a word after my service advisor who's always doing the best Tommy N. gave her my name, she just took my card and says nothing but sign here and ther, not even a greeting or a simple thank you. Customers pay alit of money to service their Rovers, and you get someone like her is not good for this dealership. She should just be working in the valet or washing cars because they are more friendlier than her,I've always dealt with Karen before whenever I service my car and she's very personable person. She should have more training instead of trying to look as if she's all that!,which she is not.

Julio was fantastic to work with. From the start, he really listened to what we were looking for…read moreand didn't try to steer us in a different direction. He was efficient in locating the right car and made the whole process feel smooth and straightforward. What stood out most was how helpful he was in answering all of our questions--knowledgeable, patient, and easy to talk to. It made a big difference in what can sometimes be a stressful experience. Highly recommend asking for Julio if you're looking for someone who is attentive, efficient, and genuinely helpful.

I brought my BMW to Fields BMW Northfield on January 15, 2026 for a recall. The car was running…read moreperfectly fine -- no noises, no issues. During the recall, they broke a VANOS bolt and had to remove the oil pan. While the engine was open, I agreed to replace the eccentric shaft sensor and paid ~$700. From there, the experience went downhill. They claimed my axle threads were damaged and quoted me $1,800 -- despite zero prior symptoms. After I pushed back and contacted BMW NA, they suddenly "fixed" it at no cost. Then I was told the car was ready. Within minutes of picking it up -- still on dealership property -- the engine developed a loud, aggressive rattle. I immediately returned it. What followed was a constantly shifting explanation: "metal in the oil" "just scratches" "failed bearing" "previously disassembled engine" "not our fault." At multiple points, they leaned on "prior mechanical condition" and ownership history, even though the car ran fine before their work and failed immediately after. That timing speaks for itself. It also took far too long for management to get involved. Early communication felt dismissive, and I had to push repeatedly just to get clear answers. The story kept changing depending on who I spoke to. At one point, I was told I needed to pay for a full engine replacement. After weeks of escalation and involving BMW NA, they shifted course. Final outcome: * Used engine (~93k miles) * 90-day warranty (engine only) * $1,100 out of pocket Yes, the car now runs fine. But that doesn't excuse how this was handled. This felt less like a transparent diagnosis and more like an effort to avoid responsibility until pushed. And as a final detail -- I picked up the car with the gas tank basically on reserve (~11 miles left). I'm not expecting a full tank, but after everything, that level of care says a lot. Bottom line: the car is fixed, but the process was inconsistent, reactive, and difficult to trust. If you service your car here, document everything and be prepared to advocate for yourself.

Best car purchasing experience I've ever had. I drove over an hour to look at a particular used car…read morethey had on the lot, very reasonably priced and one of the cheaper cars they had. I felt like I was treated like royalty. Negotiations were fair and straightforward. Rick went above and beyond to make what could be a stressful experience into one that was truly enjoyable. And the friendly parrot in the showroom was just icing on the cake. Kudos to Ric and the entire Glencoe mini team.

This place is an absolute joke. Actually made our car worse off and had the audacity to ask us for…read morefor more money to fix their mistake. Avoid at all costs if you can. Terrible on every level.

I recently bought a new car through Sandy. I talked to him on the phone and ordered the exact car…read moreI wanted. When the car arrived, it only took about 5 minutes to sign the paperwork and make the sale. Then Sandy thoroughly explained to me the features on the new car and how to use them. Buying through Steven Todd Leasing & Sales is a much better experience than going to a traditional dealership where you spend hours upon hours making the sale.

Highly suggest if you go here to not work with sandy once so ever!!!! He has no patience,…read moredegrading, condescending, arrogant, know it all (which mind you he was opinionated and honesty didn't even know half the things he should and only tells you answers based off his "favoritism" for certain models etc ) non-urgent (VERY slow paced) and unprofessional all around. I CANT STRESS THIS ENOUGH ! In a field where you have to work with people on the daily (with all different personalities) you need to know how to do that and know how to be courteous and patient. It's time for him to hang up his hat and or reevaluate the type of work he is in. His personality and how he treated me was disgusting and unacceptable with a relic attitude that needs to be fixed ! By all means go work with this company , they have great reviews but stay away from him and he's awful customer service.

I bought 4 brand new Nitto tires for my C450 AMG 19inch wheels, such a deal! Tommy even delivered…read morethem to the shop near where I live so that I can drive my badly in need of 4 tires car, not to mention 1 tire was flat. I liked that Tommy talked me through picking out tires, if an alignment was needed, and made sure the tire shop we used was good. Will buy from TG again, Thanks!

Ok so i was looking for some wheels for my 300c and i was searching on yelp and found Tommy Gun…read moreMotorsports . He was so friendly and so helpful he got me some 20 inch giovani wheels for such a great competetive price. He was very honest and knowledgable, he knew a lot about what type of wheels go with my car too give it that shine. All in all i recommend Thomas and the Tommy Gun Motorsports team to everyone....its a great crew and they definately know what they are doing

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.

I would recommend BlueSky Tire and Auto Service. They did an overall good job replacing my flat…read moretire. Nothing fancy just a flat tire. They have good communication system and you can see their report with photos including the big nail on the side of my tire. They also run full vehicle check. The final car pick up and check-out is also easy. Overall a positive experience and the job was done in a timely fashion.

I went here to get an apple car play system installed in my car. The staff was extremely friendly…read moreand helpful and were even able to let me work in their office! 10/10 experience! They even threw in a free car wash! The system works great, definitely a trusted service!

I hate my squeaking brakes! I can't believe I payed $1,290 for this!!! I'm so angry every time I…read morebrake & hear that loud squeak....

The mechanic lied to me. Just to get an extra $30…read more I've used conventional oil or more recently a conventional/synthetic blend for my 2002 Honda since I bought it in 2003. The sticker says 5 W 20 conventional. He put in synthetic without asking and tried to tell me 5 W 20 means synthetic and the sticker on the engine block calls for synthetic because all 5 W 20 oil is synthetic. Not true. It comes in full synthetic, conventional or synthetic/conventional blend. I told him I've been using conventional 5 W 20 over the life of this car. I know that 5 W 20 means oil viscosity is 5 at 0 degrees F and 20 at 212 degrees. I'm doing something right because not everyone gets 20 plus years and 200,000 plus miles out of a 4 cyl gas engine. He just says "No it isn't! Honda makes the car and recommends synthetic! Look on the engine block sticker!" The sticker says 5 W 20, but nothing snot synthetic. He lied to get an extra $30 out of me, but I won't be back because he lied. Pretty short-sighted of him. I might have become a return customer and I might have written a nice review. I just have a problem with liars.