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3.5 (2 reviews)

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Ultimo Motors North Shore

Ultimo Motors North Shore

(40 reviews)

I was very skeptical about going here but was greatly surprised by the professionalism, quality,…read moreand value of this dealership. When you walk in you are instantly transported to a high end showroom of the finest cars. The salespeople are friendly but not pushy. I have had my new car for a couple years now and no major problems (listen if you buy used you are going to do maintenance) Long story short, I will buy another car here if they have what I am looking for. Don't be afraid of the outside appearance, like most things it's what's inside that counts.

I bought a 2020 Audi from Ultimo Motors, and within a few days, it was displaying a bunch of…read moreelectrical issues with the doors/latches as well as the trunk needed new gas struts because the trunk would open then drop a few inches down. Another issue it had was the AC motor needed to be replaced because it was very loud. I took the car to Audi and they did an inspection and told me these issues/failures/faults have been there for a while so its obvious that Ultimo Motors never serviced the car but instead tried to hide all of these issues. When I first went to see the car a few months ago Ben pulled it out and parked it, by the time I walked out there, the trunk was already open, the ac was on full blast so I am assuming that these were known issues and if I didnt notice the trunk drop as it opens I wouldnt have asked any questions. Also since the ac was on full blast, we couldnt hear the faulty motor. I even purchased the extended warranty for $5500 and the finance person told me that it starts the day of purchase so when i told him about the issues i was having, he told me to take it to Audi for diagnostics and repair. Whe I took the car to Audi to get those issues repaired less than a month after i bought it, the warranty repair was rejected stating that there is a 45 day elimination period wjere the deslership would be responsible for any issues within the first 45 days! Ben stopped responding to all my emails and texts, but when i called the office line he answered and said hed let his manager know about this and that hed give me a call back. I never heard back from him, so I started reaching out the manager myself and tried to get them to pay for the repairs which amounted to about $2600 at the time for the ac motor, and door latch replacements. The manager offered $400 at first but after multiple emails he agreed to send me a check for $1000, even though this should have all been covered by them. DO NOT BUY from this unethical dealership. Worst experience of my life!

Fields Chrysler Jeep Dodge RAM Glenview - 2025 Jeep Wrangler

Fields Chrysler Jeep Dodge RAM Glenview

(263 reviews)

I purchased a vehicle from this dealership on 2-26-26. Inquiring about the truck & setting up the…read moreappointment with the salesman was easy. The salesman, Robert, was not pushy or aggressive with a lot of unnecessary contacts between the few days in between the inquiry & the appt. Robert the salesman & Kevin the manager worked with me & my budget . The whole experience was very positive. I recommend this dealership.

From start to finish this was the WORST experience I've ever had at a dealership…read more 1. Call because I'm very interested in a truck they have. "We don't do outside financing, you have to finance with us" Me- Sorry we couldn't do business". Hour later they call back to say "We'll do it this one time" 2. Having to come down multiple times because "You're out of state" for the funds to complete being wired (And I also put a $500 Deposit down the first day I went there). Last car I bought was from Gurnee, IL and they let me TAKE the car without even having the down payment or any sort of deposit on the vehicle. 3. Truck I purchased was a 2020 Ram 1500 5.7. Didn't haggle on the price, gave them their asking price. Obviously the "hemi tick" i.e. manifold exhaust system are known for going bad on these with their bolts and gaskets. The NEXT MORNING I started the truck up i noticed it, said "no way they sold me this with that already like that" waited a couple more days and gave a call explaining it. No loaners available, so I have to pay out of pocket to Enterprise for them to have my truck. Get to Enterprise and they tell me "Oh yeah, they're always just throwing there vehicles at us, so we have all these rentals available." But yet they're "3 weeks out from loaners" 4. Took them 2 days to find the ticking on a cold start, but occurs EVERY time the truck is started. Crazy right? The state statue has a 500 mile or 15 day warranty, whichever comes first, that is required by the state. But "we don't cover manifold exhaust, only manifold intake". Guy tells me 1200 on the phone to fix, then texts me saying original offer was 1900, then drops it down to 900. Obviously going to do it myself. Paid out of pocket for the rental which was never reimbursed. STAY FAR, FAR AWAY FROM HERE.

Fields Lexus Glenview - 2024 Lexus RZ

Fields Lexus Glenview

(64 reviews)

I don't normally like going into Lexus for a car wash and lunch (because the ladies that prepare…read moreyour meal..are not nice)...no smiles..short..I always feel uncomfortable...I wrote a review last year about them Today I walked in and was greeted by Adrian (game changer)..such a pleasure..hope FIELDS holds on to this one

I've been here several times so I'll break this review down by department…read more Sales: I was in the market for something different and was in between a BMW or a Lexus. It's been 6 months since I purchased from here and I continue to love my new ride! Nate guided me, step by step, throughout the entire process. He listened to what I wanted and respected it. He was not pushy and didn't try to upsell me on anything. He is extremely patient, knowledgeable, and friendly. As everyone knows, purchasing a car takes some time. Nate checked in on me even while I was talking with other departments (finance, IT, etc). At one point he got me food from the food court to make sure I wasn't getting hangry, haha. I traded in my previous car and got a very fair price. It was the highest bid when compared to other places I've been to - BMW, Mercedes, Tesla, Honda, and Carmax. I highly recommend seeing Nate if you're in the market for a vehicle. No BS and no headache, he's great! Tip - if you purchase a brand new car from here you get a complimentary 6 month service check in (tire rotation and full inspection) and your first year oil change. Loaner and Service Department: When needing a loaner Carlos provided me with excellent customer service. He thoroughly explained the process of borrowing a car and also offered to show me the features of the car since I was not familiar with driving a Lexus previously. He's very friendly and kind! During my 6 month service I had Marvin as my service advisor. The process was easy and quick. I opted to grab food from their cafeteria and he found me once my car was done being serviced. Throughout my apportionment I was receiving text msgs and videos of the status of my car. I found that to be very helpful. Car buying can be challenging but Carlos and Nate really made this process easy and enjoyable for me. I'm extremely happy with my decision on joining the Lexus family!

Tesla - car_dealers - Updated May 2026

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