Visited last Saturday for a car wash and one of the Audi Brand Specialist, Paul Knighten, took my…read morecar to the back for a car wash and brought it back within 10 minutes. Paul did not wait for a service person to come get my car. Paul's service was EXCELLENCE. Every experience should be this way, THANK YOU Paul!

They were very efficient and fixed my tire problem for free!…read moreThe customer service desk was very courteous and kind.

Fantastic experience buying a used MINI Cooper completely online from Julian Lambert at The BMW…read moreStore. I found the car I wanted on their site at a good price and low mileage. I messaged the dealer, and Julian responded quickly and always gave me straight answers. Even though I was busy with work, he helped me every step of the way. Julian was able to take detailed photos showing any blemishes on the car and text them to me. He helped when I sent a mobile mechanic over to check it the car. And he helped coordinate everything with the guys who prepared the contracts and worked with my credit union to put the whole deal together. I had the car delivered from Cincinnati to my home in Atlanta, and now that I've been driving it daily for the past 5 months, I can say that I am more than pleased with the whole transaction. Julian was the best!

I own a 2013 Mini. My remote was rapidly failing at locking/unlocking doors. Just so happens that…read moremy model year's remote battery cannot be changed, remote requires replacement. Crappy design on Mini's part. But what really hacked me off was the: BMW policy requires that I had to bring in paperwork (registration/title, drivers license) proving ownership AND pre-pay for the remote. THEN they would order the remote and I would have to come back to pick it up. In the meantime, I could choose whether to risk the ultimate demise of my remote with the doors locking me OUT, or I could leave the doors unlocked- I park on the street in Avondale- the risk of the unlocked car being stolen is very real. I went through multiple people at BMW parts department in order to get them to go ahead and order the remote with the promise that I would come pick it up with all of the paperwork in hand, saving me one trip. To add insult to injury- other Mini owners can replace their own battery at home for the slight cost of the little battery. I, and certain other Mini owners, have to jump through all these hoops, make trips and PAY $260+ dollars to get a working remote. What a scam! This crappy design compounded by crappy corporate policy will keep me from buying any BMW product in the future.

Good service, I bought my car here years ago. I was only in for oil change. Fast service with an…read moreappointment. The staff nice, friendly and they are like a family. Bonus as you can see from picture , sweet pooch keeps you company while you wait.

Ray was very polite and professional and helped us get in a car the same day. We bought a 2017…read moresubaru outback and had some bad experiences with other dealers in the surrounding area but were pleasantly surprised with the staff's attention to detail and kindness. A month or so later, no issues at all with the car. K.C. helped us with our financing and spelled out everything in simple terms and walked us through our options. Will definitely be returning in the future for our next vehicle.

Was buying a Car for my Mother in Law and we were working with Audrey. Audrey sent me this message:…read more "I just got off of the phone with her :) she is so sweet. She is looking for a ride today she said and we agreed that if she could not come today then I will put a hold tag on the car until Monday. I understand it may be hard to get a check from the bank today. I hope this helps! ?" Then Audrey sends me a text stating the car sold on Monday. Avoid this dealership at all costs!!!

I should say, that I have owned several Mercedes cars, but have never bought one there. I do see…read morethat they are poorly reviewed on Yelp. My recent experience agrees with that. Their local website lists their phone number in several places, but when you dial that number, the message is that it is no longer in service. I went to the national MB website and found it. Then I called the parts department and the man answering's voice told me that he was bored and hated me for calling. He put me on hold and never came back. This may not be enough of an experience to leave a negative review, but it was my impression. There is certainly no excuse for not having a current phone number on a company's website.

Outstanding customer service! You are not an afterthought at this dealership. Staff goes above and…read morebeyond to be certain that your experience exceeds expectations.

We have a skilled and knowledgeable sales staff eager to assist you in the purchase or service of…read moreyour smart car. Located in Cincinnati, Ohio, the staff at smart center of Cincinnati will help you find the smart vehicle of your dreams. At smart center of Cincinnati we offer a searchable online inventory of new smart, along with well-maintained pre-owned vehicles by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new smart or quality pre-owned car that you have been searching for. Smart center of Cincinnati has taken the meaning of customer service to heights never before seen in Ohio. Complimentary services that are offered to our customers include: vehicle pick-up and delivery, complimentary car washes six days a week and an expert delivery specialist to guide you through the nuances of ownership and operation. Whether you are looking for a smart, or a pre-owned car or truck, smart center of Cincinnati is here to help. The entire staff at smart center of Cincinnati looks forward to serving you!

These guys are fantastic. Sam helped me investigate a used McLaren purchase and found problems that…read morecalled it off! A godsend!!!

Smyth Imported Car Service appeared to be the shop that could make my 1969 MGB GT run as good as it…read morepossibly could. Essentially I was requesting a expert tune up. That is what I received. Sam and his son sorted out the ignition and carburetors replacing many parts including the entire fuel system, and the gas tank. The results are gratifying. This MG is fun to drive again, almost like new. This is said after driving over 400 miles in 3 months since Smyth worked on the car. I reserved one review star because of the cost of this work.

We were looking for a cheap and reliable car. We checked out the cars at Cincinnati autohaus and…read moremanaged to find an absolutely perfect car. Well maintained, clean, even all the little bells and whistles still work. It needed a new battery, which they threw in for free. When you buy a cheap used car, it's a gamble. We were grateful that Faleh was upfront about the risks and didn't pull the "used car salesman" stchick.

Faleh and Cincinnati Auto Haus literally saved my life last week. I had a wobbling steering wheel…read moreon a Saturday night at 7 p.m. I was back in Cincinnati for a short visit. Faleh immediately and kindly assessed the situation over the phone and opened the shop on a Saturday night to fix the problem when he realized it could be serious. (although he had a prior engagement and plans with the family) My car issues turned out to be a threaded tire with a worn out belt. If it weren't for Faleh I would have either had to stay another night in Cinci or driven with a damaged tire with detrimental consequences. If you need a car or if you need to get work done on your car, do not think twice. Go straight to this place. Faleh and the team will honestly assess and address the issue. Great service. Reasonable prices. They go out of their way to help if they can. I just can't say enough good things about Faleh and the team at Auto Haus. HONEST Genuine Esperienced Service. Thank you, Thank you, Thank you. Thanks again for everything. And God bless you.

We leased a vehicle from Columbia this morning. We worked with Mike Cantrell and he was amazing. He…read moreanswered all of our questions and the paperwork took less than 30mins. We will be using Columbia for all of our future needs with our vehicles. He was quick and efficient and never rushed us or made us feel pressured. Maintained a good point of contact without being overwhelming. I went to other Chevrolet dealerships and wasn't impressed by the sales team or the choices.. Michael did the absolute most to make sure we were satisfied our new car and that it was what we wanted.

Careless corvette mechanics. Damaged bit rocker panels on my 2008 c6 corvette. Cracked both sides…read morefrom careless lifting procedures.Then tried to hide saying they didn't realize they had screwed up.BS . brought car in for a simple brake service. Don't trust this dealership with your corvette.

Great service friendly staff, competitive rates, better than dealer...stands by their services…read moreuntil they get it right.

Mike Theis has been very helpful over the past years with my elderly Aunt Marian Zawaski. He always…read morekept her cars running and helped her buy several cars from Theis Motors over the years. Very Fair and Honest place to do business.I would highly recommend them for any used car purchase. I have always done business with them whenever I come to Cincinnati.

To be a woman and go shopping for a used car is it truly terrifying experience. Rallye motors came…read morehighly recommended by a friend but I was still cautious. My friend didn't exaggerate. Not only was Raph kind and professional. He did everything he could to help me find the best car in my price range. Even, to the point of recommending a car that was 1,500.00 less than one I was looking at that was in my budget. He was concerned about the battery life of the hybrid at the milage it was at and didnt want me to have an unexpected expense down the road!! To say I was blown away, is an understatement. He treats his customers with honesty and respect and I really cant recommend him highly enough!! Amazing experience.

A+++++. I have been searching for a reliable car for my niece to get back and forth to her…read moreclasses. I live in California so purchasing a car long distance was no easy task. I began checking in with Ralph a few months ago on his current inventory and my niece just drove off the lot with the perfect car today. He was responsive, honest, and the car was serviced and in great shape when she picked it up. The transaction was seamless for me. I am 100% confident I made the right decision choosing Rally-e motors. Do not hesitate!!!