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    Randy Lane's Auto Body

    5.0 (3 reviews)
    Open 8:00 am - 5:00 pm

    Services - Randy Lane's Auto Body

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Randy Lane's Auto Body Photos

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    Caliber Collision - After the work was completed. (The pinstriping was done by a third party)

    Caliber Collision

    (6 reviews)

    After being involved in a hit and run, I chose Caliber for my repair. Being a certified Honda…read morerepair shop and being right next to Enteprise was a huge deciding factor in this decision. They were extremely prompt in scheduling an estimate as soon as I was available. Mark was extremely detail oriented when looking over the damaged areas. He spotted things that I had missed and added it to the estimate. Since State Farm was able to work directly with Caliber in what felt like a seemless manner, I was able to schedule a drop off just a couple of days after the estimate. Granted, they were busy so I had to wait about 2 weeks to fit it in, but thats to be expected and gave me plenty of time to make other arrangements with my insurance company. Immediately after dropping the vehicle off, Mark conducted a final assessment of the vehicle and went over the basic plans of what they anticipate will need replacing and even explained the process they planned on using to fix my quarter panel that was damaged. He made absolutely sure that every question I had was answered before I handed my keys to him. The ladies at the front desk were extremely nice and helped me get set up on their text notification system where I was promptly notified of the completion during the repair. This helped a ton since my vehicle required a collaborative effort between the body shop and wrap shop to be completed on time. Caliber was very responsive when I needed to call them to organize the plans for a tow truck to relocate the vehicle to the other shop when the repair was complete at their shop. After the repair was complete, they had me do an inspection of the vehicle before taking it back. Upon inspection, I found that one of my rain guards had gotten damaged during the repair process. After bringing it to their attention, they assessed the damage and offered to make it right by replacing the damaged unit. In theory, they didn't HAVE to do it, but they wanted to and that goes a long way with me. Overall, this location did a fantastic job on the repair. The paint matched my stock color to a tee (before I went and got it wrapped) and the vehicle looked like it had never been involved in an accident. The only thing that I didn't like about the process was that they needed to bring the vehicle to Bob Sumerel to complete the auto repair portion of the process. They were tasked with completing the alignment and replacing a few parts associated with the alignment. I've had problems with this location in the past and it unfortunately bled into this experience as well. I'm not letting that hinder Calibers overall rating because they did their part and the excelled at it. Hopefully they can find a better shop to partner with down the road though.

    Highly recommend, friendly and helpful with advice on car repairs. Would return for repairs if…read moreneeded in the future

    CARSTAR Center City

    CARSTAR Center City

    (55 reviews)

    My experience at Center City Collision wasn't perfect, but the people there were great to work with…read moreand I trust the quality of their service. A highlight of Center City Collision is their communication- they call twice a week to give a general update on the car's status, as well as were quick to respond to my (many) calls and emails. I was referred to Center City Collision by my insurance as a in network body shop, so taking my car their would facilitate the repairs. Paul communicated with my insurance company the whole time and I was never concerned with that aspect of the process. Additionally, he promptly sent me an estimate of the parts and time needed for the repairs. Unfortunately the parts for my foreign car were slow to be delivered, but they were quick to repair the damage (in the timeline given during the estimate) and when a needed part hadn't been noticed in the repair process, they had it overnighted and offered a rental car. Lastly, my car was spotless when I picked it up. So while the process was long and had a hiccup, this place deserves 4 stars for their customer service.

    Total scam - not run by trustworthy people. I was asked by State Farm to take my vehicle into a…read moreselect location for a quote. CARSTAR Center City was the nearest location, so I went with it. They then refused to send the quote into the insurance company until I promised to do the work through them instead of my repair shop of choice. I again asked that they send in the quote, they said they would, then later the State Farm agent told me they contacted the location and that the quote would not be sent in. I was lied to; this practice is just wrong, and CARSTAR wasted my time - all over a minor repair job. You've earned a 1 star review; I hope losing a customer was worth it.

    Randy Lane's Auto Body - bodyshops - Updated May 2026

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