Exceptional service at International Auto Outlet! If you need a reliable used car dealer in OH,…read morelook no further. I love my pre-owned BMW, and the transaction was incredibly fast, honest, and completely straightforward.

Top-tier used car dealership! International Auto Outlet has a great variety of luxury vehicles…read more Their OH finance department worked wonders to help me purchase my used BMW. This was the easiest, most enjoyable auto-buying experience I have ever had.

We bought a used Certified Pre-Owner GMC Acadia from Dan Fiehrer. We were very pleased with the…read moresales process. Dan was easy to work with and we felt no pressure. He made sure the car was detailed and ready for us when we arrived to accept delivery. We had one issue that was handled perfectly. The 172 point GM CPO inspection showed the tires at 10/32's of an inch (nearly new). Right after getting the car, I took it to Discount Tire who found the tires to be at 5/32's (needing replacement at 4/32's). I sent Dan an email and within 10-15 minutes, William in Service called me. He said that there had been a mistake on the inspection and agreed the tires were original to the car. He offered me a free replacement of the tires and asked what kind of tires I wanted. I told him and they were promptly installed them, leaving me a very satisfied customer. We live nearly an hour away from Fiehrer but will be back the next time we need a vehicle!

Service manager lacks knowledge and needs additional training on how to follow GM processes. I…read morewould recommend some additional training.

These folks get customer service. The professionalism and workmanship is second to none…read more It is very easy to make appointments and track the status of your vehicle via their website/mobile app. While pricey, you expert mechanics that will treat your Toyota as if it is their own while in their shop. There are luxurious leather seats with Keurig coffee varieties as you wait, but I highly recommend using their free shutle service. The driver, Leo, is a real card that tells fantastic stories as he carefully threads through traffic, keeping you entertained until getting you to your destination safely and quickly.

I went there today for an oil change. I had called earlier in the week to schedule it at 9:00…read more When I got there, it took a while for someone to help me in the service department. Then when Abby checked me in she told me that it would be a 90 minute wait. I was a little surprised and told her that I had a 9:00 appoitment. She said that she knew but it would still be 90 minutes since they don't have an express lane like other dealers. I told her again that I was not looking for an express lane, that I had made an appoitment. She continued to insist it would be 90 minutes. I decided to wait because I had a coupon for almost 1/2 off of an oil change. At 9:45 they send me a video of my car on the lift. It still had the old filter on it so I am willing to bet my car with a 9:00 appointment sat there until 9:45 until they started working on it. My car was done at 9:10 which seemed like a reasonable amount of time for a car to get an oil change and inspection done. This again reaffirmed in my mind that my car sat 45 minutes before being worked on. Don't be fooled into thinking that having an appointment means that they are going to work on your car at that time. Don't be fooled into thinking that 4 or 5 service advisors standing at their desks doing nothing means one of them is going to call you over to work with you. I don't think I will be taking my car back there.

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again

I purchased a vehicle from them and paid nearly $1k for delivery. After 2 weeks, I had been lied to…read moreseveral times by Rasheed, Gabe, and "the manager" who did not give his name. They kept trying to shift blame to the transport company, while the transport company was reporting they hadn't even been tasked with picking up the car until only 3 business days ago. Every timeline they gave me was a lie, every word out of their mouths was an excuse about how they couldn't do anything. At this rate I'm going to have to make my first car payment before I receive the car. Any money you save by shopping with them you will spend twice over on a lawyer or mechanic to fix what they screwed up.

My daughter bought a 2020 chevrelet from them. Not even 2 weeks after buying it, it needed a new…read morecatalytic converter, new sensors, and now a new water pump. The warranty they sold her does not cover nothing that's gone wrong. She bought a LEMON and I might recommend not buying from them. We will never buy here again. After talking to them a few times they never even offered to make it right. Only thing they offered was to send it to a dealership up in dayton.Ohio, that could fix it at a discounted price. She's only had this car for about 3 months. So very disappointed..... this is not the way to do business? The managers and salespeople of this car lot need to be honest about everything.

**BUYER BEWARE** Predatory sales tactics, unknowledgeable salespeople, and be prepared to lose a…read morefull day (or more, in my case) if you do decide to work with them. Worst car buying experience of my life and I WISH I HAD TAKEN MY BUSINESS ELSEWHERE! If I could give 0 stars, I would. I bought a car over Thanksgiving weekend, and I am still yet to receive a title, the second key, and was forced to pay more than $2400 up front for title work that is yet to be completed, SCAM! On Nov. 28th 2025, I found a '25 Santa Fe online for my wife. My father-in-law and I went in the morning to see the car and take it for a test drive. The salesperson had no knowledge of the vehicle, features, warranty, etc. - they just kept mentioning the "Jeff Wyler Experience" and its "benefits" but no provided objective information or details about the car. My wife liked the car, so we asked them to draw up the paperwork when we got back to the dealership. To our surprise, the cost of the vehicle came back OVER $8,000 MORE THAN ADVERTISED online, more than half of which was allocated to a bogus "Jeff Wyler Experience" warranty package they had rolled in as well as other fees and incremental warranties that didn't make sense at all! They neglected to mention that the factory warranty is already one of the best in the market at 5yr/60k mi basic and 10yr/100k mi powertrain - a huge selling point that a knowledgeable salesperson would have known and communicated, and making the need for additional warranty not necessary! We should've walked out then and there... After eventually agreeing to a reasonable price level excluding all the bogus on-cost, we then lost another ~3-4 hrs waiting for the Finance team to write up the deal and sign a Purchase Agreement. They ultimately provided us paperwork that didn't match the agreed sales order, and as was almost 8PM they tell us to come back in the morning with our check and that they will issue us a "We Owe You" order for the balance owed (which has NOT been paid to-date). The Salesperson person tells us to come back first thing the next morning and they will have the car detailed and through the CPO process for us to pick up. We arrive at 10AM with our check and expect to collect the car, but the Sales Manager tells us that we can't pickup as the car is, "in the back going through the detail." My father-in-law points out that the car is clearly parked next to the front entrance where they left it the previous evening. Embarrassed, the sales manager has someone pull the car in for detail, and they tell us to come back at 4PM for collection. Before making another 30min drive, I call the Sales Manager at 3:30PM, and he informs me the car is STILL not done, and to come back at 6PM. I finally collect the car later in the evening, and wish that was the end of the story.. It's now nearly 3 months from purchase, and we are still without a title for the car or the $2400 I paid for taxes/registration, second key, or "we owe you" balance. The temporary registration that came with the car is long expired, and Jeff Wyler refuses to make it right with an updated registration tag until our plate arrives. They have essentially stopped responding to all forms of communication, and we've had to issue a formal complaint with the Ohio Better Business Bureau. Save yourself the trouble and buy from anywhere else. These guys act and operate no better than a sleezy used car sales lot with better glass windows..

Jeff Wyler Kia uses predatory sales tactics. I came in with financing from my credit union and…read morethey refused to negotiate with me unless I financed through them. They kept bringing new people in to talk to me to try to persuade me. At one point when looking at numbers one of them even said "let me dumb this down" They also exaggerated how difficult the process would be if I didn't finance through them. After telling them no for what felt like the 100th time I left. Went to another dealership the same day and bought a vehicle with no issues.

I would love to give 0 stars, but that's not an option. Stopped there to look at a car for my son…read more Checked it out, test drove the car and when I returned I told the owner I would buy the car. It's late Saturday evening, near closing time. This dealer does not finance or accept credit cards, cash only. I told the owner I have no problem paying cash, but it being late and all I will give him a deposit and I would be back Monday morning to pay for the car and pick it up. The owner asked me how much can I leave as a deposit. I replied $100. He said no, he needs $500 to hold it. I asked what the problem was, if I don't come back you keep my $100. He said I have had people give me $200 and they never come back. First of all... BS! I don't believe that for a minute. Why would that upset this guy? Hold the car for a day or so, sell it to another person and keep the $200. What an idiot! I would not just give someone $100, much less $200. He said he needs $500. Really? Like most people carry $500 on them. Typically I only have less than $20, but happen to have a couple hundred. When he said that, I didn't even try to offer the $237 I had in total. Very, Very bad business ethics. I was completely dumbfounded, pissed, embarrassed and offended thinking this guy just flat doesn't trust me or think I am a poor ass. I made $140,000 this year and this dumbass wouldn't sell me this car with a deposit to hold over Sunday, for which they are not open. I'm sure if I was Cuban, it would have been different. In 57 years I never even heard of a dealer not willing to bind a deal with a deposit. For God's sake, the car was only $2800. Lastly, I wouldn't get a car from this joker if it was free, nor would I let anyone I know get a car from him, no matter the price and I'm going to hit every review website I can find. Horrible car dealer!!!

From the owner: We sell used cars in very good conditions at super attractive prices in CASH ONLY .With us you do…read morenot have to worry about making payments anymore . You arrive and at the moment you drive your car and we take care of changing the title to your name and we put a temporary plate for 45 days .