I live in the Chicago area and recently purchased a 2026 Land Rover Defender that I found on…read moreAutotrader from Jaguar Land Rover Cincinnati. I worked with sales associate Quinton Peeler and Finance Manager Thomas Gear, and I can truly say after buying many cars in my lifetime this was one of the best car buying experiences I have ever had. Quinton and Thomas were both extremely knowledgeable, response and helpful. They are both true professionals and great assets to Jaguar Land Rover Cincinnati. I highly recommend this dealership!

I purchased my Jaguar XF here a little over 2 years ago, and have always received excellent…read morecustomer service during any of my visits. I recently called about a question on my car and while on the phone the service manager suggested I make an appointment for a recent found issue with software concerning O2 sensors. I took my car in and as always they took great care of my car and I was in and out in no time at all. Everyone always treats me like family. Couldn't be happier with their customer service.

I had to get a repair on my car. I hit something on the highway that tore up my bumper and…read moreundercarriage. The service I got from them was great. They where fantastic at letting my know how much it would be to fix and how long it will take. They had it repaired by the date they told me it would be done. The car looks great now. I definitely recommend them. The value was good. I have included my before and after pictures.

I ended up at Collision Center of Dayton by accident. I needed air in my tires and was intending…read moreto go to the dealer to have it done. I have a fractured vertebrae in my back and cannot bend over. When I pulled in to ask for a "favor" they could not have been nicer. In the world today, it's nice that people will lend a hand when you are struggling and need the help of others. It was so much appreciated that I had to say Thank You again!

Thanks to C's Autohaus. I can keep my Mark VII Golf TDI. Up-to-date on Maintenance and repair, it…read moreis done without breaking the bank due to their competitive pricing, when compared to other European repair shops in the area. Brian is super helpful and awsome with helping me take care of urgent high-priority items to get by, and doesn't push doing anything unnecessary to run up the bill. Also, they are super awesome at doing a lot of maintenance items while you're in there, and not charging me extra for it! Also, they are extremely helpful in getting me parts the next day that I can't find anywhere else when I want to do the repairs myself!

I had a lot of questions about a Volvo repair and spent C's spent an amazing amount of time giving…read moreme comprehensive and honest information. You could not ask for more thorough and helpful mechanics. Highly recommend.

I have had occasion to use Stateline Auto Body in the past so this company is the only one I…read morecontacted for a needed body repair. The estimate was fair, they worked with my insurance company, and the repairs were completed as promised. The car looked as it did when new, and they even took the time to wash the exterior (removing stubborn bird droppings!) and clean the interior as I did not have time to request detailing. I appreciated the extra care provided by this local company.

Matt went out of his way to help with insurance problems…read more The work was great and everyone very professional. Hopefully I will not need them again but if I do will definitely return to Stateline.

Sadly I had one of my vehicles get rear ended and needed to get some work done. The bonus is I…read morecame to Sora's to get the work done. The bumper and tailgate both were damaged and after about a week (had a part delay) the vehicle looks literally brand new again. I only paid my deductible for the work as I called my own insurance to prevent issues dealing with another company. I will be bringing by another vehicle I own to get a quote on the front bumper since it has a lot of rock chips that I would prefer not to see. The did excellent work and I was happy to have used them.

My Ford Explorer was towed without my knowledge from Cedar Village Assisted Living. It was a 2002…read morewhite Ford Explorer.I have important paperwork that I must have. How do I gain access to to retrieve the things I need.I I am an 80 year disabled widow. All of my identity paperwork was in my Car when it wastowedd

Great customer Service. I have a 2016 VW Tiguan that was difficult to start. They quickly diagnosed…read morethe problem and got it starting like a new car in 1 day. I will continue to use them for maintenance and repairs.

You get what you pay for…read more I spent $25,000 dollars of work restoring a barn find car. And agreed to everything they recommended needed attention. Upon picking up the car. The brake caliper failed a day later and had to be towed back. Expectedly I was angry, flukes happen and I get it but the failure happened on a part that is responsible to my safety. Even though I lost my temper at Dalton, he didn't yell back rather kept his composure and said he would prioritize my issue. Later that day Ricky the manager from Foreign Exchange gave me a call back apologized and accepted responsibility for the parts failure at no charge to me. THIS!!! Is what I look for in a mechanic! Everyone makes mistakes but not everyone stands behind their work and makes sure that you have a good customer experience getting things right. I will continue to do business with Foreign Exchange because they prioritize professionalism, believe in the quality of their work and when things go awry they warranty their work instead of putting the onus back on you.

If you're questioning driving out of state or even hours. just know I did I left with EVERYTHING I…read morecame there for. Adkins Salvage has excellent customer service & products. Thank you Adkins Salvage!

Customer service is a big deal to me, and this place always treats me with so much patience and…read morerespect (despite the fact that I know much less about cars than I probably should seeing as how I use a car almost daily). They're a little bit further away than other places, but they do good work and have fair prices. They have a really sweet dog that is always there, too!

I had an issue where the exhaust pipe broke due to rust between the engine and the muffler. I…read morecalled Big Al's and communication was great during my initial phone query, drop off, when they called with the estimate and during pick up. I asked them to also provide feedback on overall rust condition under the vehicle. They took a look around and gave me a thumbs up. I appreciated the extra service. Overall the service was done quickly, the cost was reasonable and the initial estimate was accurate.

I took my 2005 pickup truck in for an exhaust system estimate and dropped it off. I advised the…read moreguys at the counter that because it's a high mileage vehicle I'd appreciate if they can keep the price as low as possible. They gave me the feeling that were truly listening to me, making eye contact and were very courteous. They pulled it in almost right away and on my way home they called with an estimate surprisingly low and explained how and why they were able to keep it at a minimum. I gave them the go ahead and less than two hours later they called to say it was done. They also texted an app to me, making the credit card payment process super easy. My truck is so quiet now I'm afraid I'm going to hear whatever else may be wrong with it (smiling). I am totally sold on Big Al's and have already started spreading the word to my friends and family. In one afternoon they restored my faith in the service industry that there are a few businesses that are actually focused on customer satisfaction. Thank you Big Al's!!!