They got me right in and fixed out issue with my son's jeep. Great price. Highly recommend.read more

Wow, I am kinda shocked at myself that I have never taken the time to post a review. Like... I've…read morehad time. Plenty of time. I have been taking my cars here for 13+ years. That's a lot of time. Please don't trust your car to one of the chains. The price tag and "quick turn around" might seem great, but I promise you, you will end up getting burned. Our cars run so well (one of them is going on 19 years in 2026! Crazy!), and I know the whole staff at Centerville is always looking out for our family and not upselling every five seconds. And honestly, the turn around has always blown my mind at CSC. This parking lot is ALWAYS full, and our cars are ALWAYS ready on time (We call ahead for appointments. I recommend doing the same).

Went in to have a noise checked out. Turned out the front…read morebrakes and rotors needed attention and that job was done at a fair price. The repair approval process is straightforward and swift. The price for basic auto shop parts is severely inflated to the point of being gouge! Hence a couple stars penalty.

Needed a tire repaired or replaced, had a blow out and was in the spare. They were booked but took…read morea look at the schedule and worked me in the next day! I had a wedding to go to so really appreciated their extra effort! Not saying this will always happen, but I sure recommend them!

Made an appointment and they were kind enough to squeeze me in on a busy day. Got my oil changed…read moreand the staff were nice. The only thing was, they forgot to call me after my car was ready. I checked back with them an hour before closing and told me my car was ready long time ago. If not, would have been without the car over the weekend. I hope the crazy year end was the reason they forgot to call me. But otherwise I had a good experience.

I bought the off brand Bridgestone truck tires they had. LT rated tires are phenomenal for the…read moreprice. Very little road noise and look great. I am not a off-roader and this is not my DD ! They have serviced my truck as well and seemed to be inline with everyone else on pricing.

Beware, Customers be careful as I found that this beautiful clean friendly shop that promised to do…read morethe right job, charged over 2/3's the National suggested cost of the job for a 2005 Ford Explorer needing a Rear Wheel Bearing. To start, they refused to list a complete parts list to justify their $908 in parts, when Ford OEM was $350, we were merely told we weren't comparing the same products (but then why not tell me what products you purchased). "The Invoice didn't allow for such an entity", but it did have room for 18 NECESSARY suggestions of repair and 17 additional minor needs; items like car needs an oil change, hello a brand new Oil change was done 600 miles ago, or to clean my battery terminals or to replace the rear dried wiper, the thread depth in brand new tires, etc.... listed way down on page 2, Rear wheel bearing $1500 THATS WHAT ITS THERE FOR. I asked, what are your Labor Fees? Well this job called for what I had to calculate to the nice bookkeeper on the phone who couldn't or refused do the math, as I explained it to her three times, anyway it was $207+ labor per hour fee. Mercedes Benz, BMW, Audi doesn't charge that much in central Ohio no less NY. The calculation of hours was also interesting, how do you configured 2.01 hours? What is that 2 hours and 2 or 3 minutes, point is added FLUFF to support and confuse the customer. Murphy's took advantage of a out of state customer who's sons go to the local University. (ironically I'd like to say this is my first review of service of any kind, due to the fact I feel People need to earn a living and deserve a second chance, but not this place). The job was done its fixed, its not as difficult repair. Nationally said to take 45 mins and possibly be $850, ok not every job is the same, I get it, but why not express such difficulties. Why not get a little annoyed or bothered when you are being told that I will be filing complaints to the BBB. BBB, Carfax and Kelly's Blue book will be having reports filed against Murphy's of Centerville Ohio, as well as the University chat line(s) where by Parents share needs to assist their children from afar. Nice looking business on the surface. My take never again, stay away.

Both staff and management were super friendly. Fixed my problem at my convenience when they could…read morehave made me wait. When I asked to pay they said not to worry about it and they were happy they could help. 10/10 would recommend. I will definitely go back with any auto care I need

Long overdue review for the team at Bigger Road Automotive!…read moreDaughter goes to UD had issue with her car. Wife called and arranged service. Super accommodating and provided steps for daughter to arrange appointment ASAP. Followed up with Bigger team, spoke directly with owner. Provided breakdown of charges and work done. Highly recommend for great service and follow up discussion.

The score should be lower or even negative. I had two projects to be done on my truck, and I paid…read morewhen the first one was complete because I trust people. I was wrong. The crabby owner, named Paul, lied about the progress of the truck and then stiffed me for the work. He says he'll call back, but he never does. He also complained about his own employees and subcontractors as excuses for the project not to get completed. Run away from this place!

I have mixed feelings about this place. I feel that I got a good deal on my vehicle but I also feel…read morethat my concerns about it prior to purchasing were simply pushed aside and customer service isn't all that important. My first mistake was being a young female that went alone. I was only allowed to test drive the jeep for around 5 minutes while accompanied with the sales guy. After that extremely short test drive, I'm pressured into buying. I ask to see a car fax and tell him I'm not ready to commit to such a purchase with only driving it such a short amount of time. He shows me the car fax and it shows a recall with the status of "not available." I ask if the recalls been completed because it doesn't appear it was. Without even looking anything up or checking the paper and interrupting me before I can even finish my sentence, he says "yeah they all have to be done or we wouldn't even buy it." Okay... I tell him I've already been preapproved for a loan and don't want to go anywhere else. He has me sign something (my fault for not reading it thoroughly). Later I find out that it was an application for another loan. He cancelled out my loan and ran my credit for another loan. Again, I should have paid attention to what I was signing but I made it pretty damn clear I did NOT want to go with any other loan company or bank as I've already been approved. The jeep was making a rattling noise from the inside, I asked about it and again, was interrupted before I even got the question out and was told "they all do that." No...they don't...my fiancé and I were able to figure it out and found out it wasn't anything major. Now the kicker. Throughout this entire progress I was told a billion and one times the jeep was certified. As my card is 1 second away from being ran for the down payment, I'm informed it's actually not certified because that recall I asked about wasn't done! I'm then told to leave it over night so they can complete the recall. I leave the car over night and go back the next day after work to pick it up. Oh, the recall wasn't done because they don't have the parts. I'll have to contact the manufacturer. All in all, not a very good experience for the amount of money I spent there. I probably won't be returning. The only positive was that I feel I got a pretty decent deal. Customer service doesn't appear to be their top priority.

Purchased a 2020 Dodge Ram in February, less than 5 months and the Water Pump/Oil Pump and Oil…read moreCoolant start to fail. They made me purchase the extended warranty via a third party stating that the Gold package would cover everything. It dosent. They are now quoting me $11k for fix the issues. They never offered a dealer warranty. Took my car in two weeks ago and it wool 15 days for them to tell me the warranty would not cover the damaged parts. Never provided me a loaner. Stay away from this place. Horrible service

Under new ownership but all good. Had my 2007 camry looked at and instead of charging me for a full…read morediagnostic- they were honest and reported that it was a simple wiring issue, they tightened and ensured that was the only issue. No charge. I feel grateful taking them in to people that have a business to uphold but can still be genuine enough to not rob me for a simple fixing. Thank you again! Moni B

I haven't been to very many mechanics as ive only just started having car issues at my 3rd year of…read moredriving. but I will absolutely keep coming back to accel. Kelly has been a huge help in discussing my financing options as well as the general issues with my car. as a young driver with little experience in cars + financing he helped me understand EXACTLY what was going on under the hood as well as again, with financing - which is barely explained in school these days. the work was done exceptionally well and the pricing is fair. thank you!