Outstanding service from these young men . They were knowledgeable and quick to get to work…read morechanging the oil and topping off the fluids in my car. Very reasonably price.

Price is double anywhere else! Price explained after service was done. Quick but not really fair.read more

If I could leave zero stars I would. When you get a flat tire going down I-75 and are obviously in…read moredistress as you limp your vehicle into the tire store, needing help and SEVEN teenage punks are standing around with their hands in their pockets making you wait for 30+ minutes to even say a word to you, you know customer service is dead. They wouldn't even let me use the tire filler to air it up enough to make it safely home so I could get my spare that I bought from them. What jerks!! I will NEVER go to this location again.

Towed in late, and even though they were closing, Mike came out and told me to drop the key in the…read moreovernight box and they'd handle it first thing. Called at 8:25 AM, and Mike had my tire repaired for just $42 bucks--no need for new ones-and my car was ready. Thrilled with the fast, friendly, and affordable service!

Always great service. Very HONEST. They'll fix it, and say if it doesn't need repair. Worth the…read moredrive!

From the owner: Maintaining your car's health not only keeps it running longer, but reassures your confidence in it…read moreeach time you get behind the wheel. Prevent expensive repairs down the road. Schedule regular checkups. Visit Phil's Auto & Tire Service for your vehicle's maintenance - foreign or domestic, gas or diesel.

I felt like I was given a good deal on service and not talked down to, as many places seem to do to…read morewomen. I had two of my cars there for brakes and one for air conditioning and they gave all the options and recommendations and were not pushy.

I wish I could give these guys a four or a five due to how nice the owner of the company is…read more However, after the issues I faced this rating is the best I can give. Went in for a catalytic converter issue to have them replaced when I got the truck back there was an air noise coming from underneath the passenger side, where the catalytic converters are. Went back to automotive two different times and they could not fix the problem.. This is on top of the fact after the first time I was there one of the mechanics backed my truck out of the garage and into a dumpster denting the back bumper. The owner after three times they could not fix the work that they did. that was $2800.

Hey, I like this place. Found it on Groupon and brought my car here for an oil change. It's a small…read morefamily business that opened up last April. Bob changed my oil and showed me that I needed a muffler replacement sometime in the next couple of months-- it was all cracked. He got me in and out quickly, too. Price is very reasonable.

From the owner: engine diagnostics,maintenance,brakes,batteries,air conditioning,heating,oil change,tire,shock and…read morestruts,suspension,electrical,tune ups

I got towed. Had a flat. They tried to sell me new tires for 2k…read more I had them pump up my tire and drove home!

I had an emergency tire replacement and Grismer Tire & Automotive was kind enough to get me in…read moreimmediately even though they had a busy day. The guy at the front desk greeted me and after looking at my tire told me why it couldn't be saved. I bought a new tire and I was on my way a couple of hours later. It was a very good experience. I will definitely go back.

The check-in procedure at the Walmart Auto Care Center in Franklin, OH is the worst. I brought my…read morecar in one Saturday morning to have a tire replaced and to get an oil change. The line at the counter was about 5 customers deep. One person (Joe) was checking in customers and moving about as slow as I've seen any customer service person move. I noted the time (10:20am) and called my wife who was waiting for me in her car in the parking lot. Based upon the length of the line, the speed (or lack thereof) of the guy at the counter, and my past experiences, I told my wife that I predicted that it would be 30 minutes before I would be done checking in. After about 10 minutes waiting in line, Joe asks another employee to work the counter while he goes to lunch. The new guy takes over and unfortunately doesn't move much faster than Joe. Finally, I reach the counter and check in for my service. While the counter person strolls out to my car to inspect my vehicle and get my mileage, I look at the clock, realize that I've waited in line for exactly 36 minutes, and I caution everyone behind me that I waited in line for over 30 minutes. To make matters worse, this location only had one model tire in stock that fits my car. I'm questioning my sanity because the discount prices at Walmart don't make up for the value of the time that I wasted waiting in line just to check in. It's obvious that Walmart doesn't care about customer service when it comes to their Auto (Don't) Care Customers. If they really cared, they would assign a few people to work the Auto Center counter, especially on Saturdays. They should also look into streamlining the check in process. It takes way too long for the Walmart person to walk out to inspect each vehicle and record the mileage. Just ask each customer to note their own mileage and skip the unnecessary inspection. No other auto service center does an inspection while I'm waiting to check in.

I purchased 4 tires on Walmart.com and took them to this store to have them installed…read more I called the auto center on Friday and I was told they're not taking appointments and it will be first come first served and that I should get there as early as possible. On Saturday, I arrived at Walmart before they opened, there were 6 people ahead of me, waiting at the auto center door. When they opened we went in and formed a line to the counter, quite a few people came in for service after me. Of the 6 people ahead of me, 4 were having tire service. When I got to the counter and explained what I was there for, I was asked if I was dropping my vehicle off. I told them I was going to wait. I was then told it would be 3 to 3 1/2 hours because there were a few people ahead of me. That was ok with me. It was 48 degrees outside and no place to wait inside the store so you have to walk around the store or wait in the parking lot, I chose the lot. After waiting 5 hours and my vehicle was still untouched, I asked when my tires would be installed and I was told it would be 2 hours or more because there are 3 people ahead of me. I didn't fail to notice that all the people who got in line behind me were already gone home with their cars finished. I asked how it went from a 3 hour wait to 7 hours. The answer was "I don't know, I just bring the cars in. I can give your keys back if you don't want to wait". The 7 hours turned into 8 hours sitting in a Walmart parking lot to have 4 tires put on a vehicle because the employees are incompetent and pathetic. All they could tell me was they don't know why. I can't imagine purchasing tires from Walmart or going to a Walmart auto center ever again.

Highly over priced. Do not go here. They quoted $4000 and everywhere else quoted $2000. They are…read morejust bustin heads.

I was on my way back to Georgia and my car started making a strange noise. They were extremely…read morenice, and let me and my dog wait inside while they checked it out. It turned out to be a very simple and inexpensive problem to fix. They got my pup and I back on the road very quickly and didn't try to sell me a lot of unnecessary repairs. I am grateful that I had the issues I had near their shop, as I couldn't have asked for better service. I highly recommend them!

When my vehicle left Tire Choice after three days it had several issues locks, key fob, trunk,…read morewarning lights that it didn't have before I took it there. Will have to get resolved elsewhere. Also, the communication between the station and I on progress towards fixing electrical issues (I took it there for a mechanical routine maintenance I thought) that sprung up while in their care, on my only vehicle, were non-existent. I had to call and find out the progress on my vehicle all, but once. Horrible experience.

I made an appt for Monday and got a call saying they could not honor the appt due to staffing. I…read moremade another appt for noon on Wed and got a call asking if i could change it to 2. I sad yes and arrived at 1:45. I let them know when i made the appointment that i was waiting. It took them 2 1/2 hours to change the oil and rotate the tires. I will never go back again.

I spent $2350 on suspension less than a couple months same noise . Parts and labor good for a year…read more Took it back they said it another $1397. To fix the same the the same problem. They are a rip off . .

I will never take my cars anywhere but pro automotive again! Taylor and his team are friendly and…read moreWONDERFUL and most importantly they have fair pricing. I'm always confident in their work and nobody is better when it comes to customer service.