My BMW purchase at International Auto Outlet in OH was seamless. The team was transparent about everything and worked hard to get me the best deal possible. Excellent dealership experience! read more

Buyer beware. Talked to Zack, had everything lined up w purchasing the C300 from them today. All financing done, check in hand. Text him the morning of, was told drive safe. We had a 2 hour drive from Columbus to get there. When we showed up, was asked who I needed to speak w and what car. Noticed the receptionist was talking quietly w another person. Come to find out, the car was sold the previous day. Seems they feel the buyers time is not important. Just tell me in the text that you sold it out from under me. At least then I would not have wasted half of my Saturday. From one business owner to another, do better. You guys suck! The. In the end, they pulled out a Cadillac and made it sound like I was there for that. Walked out and they knew how I was feeling. I notice you respond to all these comments, save your breath. Your company is trash. read more

Came in first thing in morning to look at an expedition. They told us they were just going to warm it up and it would be right out for test drive etc. waited over an hour and had no help or luck after that initial conversation but sales man had no issues helping other people. 10/10 would NOT recommend- funny how the owner states we just had a big snow storm which I'm fully aware of but it doesn't take an hour to get off snow. Especially when I saw them fixing the vehicle in their garage with flashlights. Just be upfront if there is issues read more

I tried to contact you and volunteered to buy a different and more expensive newer truck with low miles if you would take the defective truck back and I got nothing. I got a suggestion to have your mechanics fix the issue. Then told there was no issue and your mechanic saying the transmission was fine. Why would I trust someone who missed the glaring issues? I offered a do over and you shoved the truck up my a** It's been at a certified Chevy dealer with what will be a long list of issues getting repaired. Thankfully there was a nice guy willing to be helpful in Wilmington read more

You replied to my bad transmission that you sold me and knew that it was a bad transmission from day one and never done anything about it I have contacted your company several times and they said that they fixed the transmission when all they did supposedly was change of transmission fluid no all they do is unhook the battery and then hook it back up and then the check engine light goes off until the next day I've been battling with your company since the 21st of July and the day I drove off your lot was the 21st of July the check engine light came on and I've been having nothing but problems sent lies I've been frauded I've been scammed and all you do is lie you don't try to fix the situation so quit lying and replying that you're trying to help and that you feel sorry for me because you don't you've proven that over and over again we will be going to court and I will get my money back read more

Buying my Toyota from International Auto Outlet in OH was a great experience. Friendly team, honest service, and a quick process.

International Auto Outlet exceeded my expectations. The process was simple, professional, and efficient. I received the car on time and immediately fell in love with this car. Excellent service from start to finish. read more

After a long search, I purchased my dream car from International Auto Outlet. The 2009 Cadillac Escalade EXT 4WD was exactly what I wanted. As a family owned and operated dealership in Ohio, they provide honest service smooth transactions, and Great customer care. read more

International Auto Outlet exceeded my expectations. Purchased a 2024 Hyundai TUCSON SEL for $19,995, and the Shimmering Silver Metallic exterior looks stunning. Great communication, no hidden fees, and a very smooth experience from start to finish. read more

International Auto Outlet exceeded my expectations with their eXtraordinary customer service. The stAff was knowledgeable, patient, and hElped me find the pErfect Honda. The Entire process was quick and transparent. I highly recoMmend this Ohio used car dealership. read more

On 9-14-25, we bought a 2016 Hyundai Elantra for my daughter who was starting college. Adam Daoud was the Sales Rep. Within the first 2 weeks, the car started dying at intersections, or when coming to a stop. This was extremely dangerous for my daughter because cars would have to go around her while she tried to get the car started again. We took the car into our trusted mechanic on 10-2-25 for a full diagnostic test, even though Adam swore one had been completed at International Auto Outlet. It was at this time that we discovered that someone had used a black magic marker to cover up the dashboard screen to conceal the engine warning light. (see attached photos) The diagnostic test revealed that a bad oxygen sensor was the reason for the engine stalling. I paid for a new oxygen sensor. Parts and labor totaled $421.07 I called Adam that same day and notified him of the situation. I requested to be compensated for parts and labor due to the concealment issue and the danger this had placed my daughter in while operating the vehicle. He said that his General Manager was out of town, but I should send an email with the photos. So I did. I didn't hear back right away, so I waited until 10-8-25 and called Adam again. He said his manager was now dealing with a family emergency, but he would pass along my information. Adam called back on 10-9-25 stating his manager would call me by end of the day, but he never did. On 10-10-25, I called Adam for another follow up. Once again, he said he would contact his manager. I asked for the General Manager's name and Adam said it was 'Bob'. I asked for a last name and Adam would not provide it. He said it was not important. Adam called me back later that day and said he spoke with his General Manager (Bob Kaldas, which I got from the BBB website) and Service Manager. Adam stated that his manager felt that since they gave me a 'healthy discount' off the original price of the car and they have no knowledge of a bad oxygen sensor, or black magic marker cover-up on the engine warning light, then they would not be reimbursing me. Adam offered me to bring the car back into his mechanics, but I said the car had already been fixed. That offer made no sense. Also, I do not trust International Auto Outlet, or their mechanics. There is no way I would allow them to work on a vehicle that my family drives. Ever! I am hoping this review will help others avoid the deceptive practices they use. Buyers Beware! read more

International Auto Outlet - Black Marker Cover Up 2 - Car Dealers Near Me - Hamilton, Ohio

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Very happy with my purchase of a used 2018 Chevrolet Silverado 1500 LS. With only 43,021 miles and priced at $20,995, it was a great value. The Brown exterior looks sharp, and the Dark Ash with Jet Black Accents interior is clean and comfortable. Smooth process and excellent service. read more

International Auto Outlet provided outstanding service in Hamilton, OH. Nicole was friendly and knowledgeable while helping me buy a 2019 Mercedes-Benz CLS 450 4MATIC. The process was easy and stress-free. read more

Nicole made my BMW purchase enjoYable and straightforward! ............................

AVOID THIS PLACE ENTIRELY!!! We purchased a 2016 focus from here last August and have had nothing but problems with it. It couldn't even make it the 50 minute drive home before losing a cover on the bottom of the car. Then we had to replace the brake pads, battery, starter and now the engine temperature is fluctuating and the AC isn't working. DO NOT BUY FROM THESE CON ARTISTS! This place needs to be shut down. Absolute garbage! read more

International auto mall is exactly why people tell you to get multiple opinions. My first impression of this auto mall was via phone call with Tony to inquire about a vehicle they had and potentially trade my own in. Excited, ready, and on my way this phone call made me feel so much... worse! Tony had an unintentional, uninterested and dismissive tone of voice along with what seemed to be an overall lack of knowledge. I decided to brush the phone call under the rug and give them another shot. This is where they get their one and only star, for having vehicles in the lot. Once I entered the building I was told Tony was with another client and will be with me shortly. Shockingly enough, tony was in a black graphic tshirt and dirty cargo shorts. He introduced himself and his handshake was that of a dead fish, unintentional, uninterested and unprofessional. After an overall rundown of what I was trying to accomplish that day, we decided that they would give us an upfront bottom line price. Their method to price my truck was revving it clean of fuel and then their "mechanic" misdiagnosing my engine. And without a smile on his face Tony quickly informed me I could "finance a car today". For a place that prides themselves on "stress free car buying" this interaction had the complete inverse effect. I accepted their lack of knowledge on my vehicle, attempt to take my money and went down the street to another dealership where I was able to obtain more knowledge and be given a fair price. International auto mall was quite literally the worst automotive experience I have ever had read more

I recently purchased a 2014 Ford f-150 from International Auto and the purchasing process was smooth and stress-free. Andy was our salesman and he was very knowledgeable and helpful. After owning the vehicle for a couple days I noticed a vibration in the front end when reaching highway speeds. I reached out to Andy and he told me to take it to the shop they use for their vehicles, where they covered the cost of the alignment. I Highly recommend international Auto outlet and make sure you ask for Andy. read more

PSA- To all buyers past, present, or future! Let's talk about my trade for a sec. I turned in a 2003 Jeep Liberty Renegade (picture added here) with a blown head gasket for a 2007 Jeep Commander. My old Jeep hit their lot 7 days later. (Sketchy) Now I may not be able to help everyone, but if I can a few people with this post it's worth it. FYI- if you have any complaints it is my opinion that you file a complaint immediately with the Better Business Bureau! Read all complaints in the BBB, Google, and anywhere else you can find them! Upon arriving on their lot the Commander was brought to me with a flat tire and no gas. I had to pay for gas to test drive it! It had been raining all week and I inquired for 3 days about the windshield! It has some white stuff at the top right corner like it had been patched up! It Took 3 days to purchase as I found several issues that were fixed. 2nd day I test drove it again, and the starter was going out. Also fixed the next day. 3rd day I closed. The entire 3 days I asked about the windshield and a soaked floor. Solomon knew nothing. Every single day the floor was vaccumed so they knew it was leaking from somewhere!!. I wound up having to pay for not only a new windshield, but the sunroof had to be fixed also. It sat lower than the roof. On the 3rd day of ownership my dash was soaked, and I could go swimming on the floorboard. It had rained hard all night! I was turned away for reimbursement from Solomon for the windshield reimbursement!!! New windshield was $269.59. The side airbags were soaked as well! I had to temporarily patch the sunroof (image included) with 3M tape because I had to get the second issue taken care of first! Sunroof cost was only $200. Friend of mine fixed it. Was off track from the bracket, and countersunk! I figured this issue out myself! The images of the water leak were after the sunroof was fixed. Not much water then, so that showed the windshield needed replaced. Now I have no leak issues! Issue 2 (DEADLY) After a month I noticed exhaust coming up under my 2 year olds door. They rigged a universal muffler with no tail pipe on the Jeep (pictures included). If I hadn't noticed this it could have given us CO2 poisoning, and killed us overtime. I have a two year old, and a 5 year old! This also could have fell off, and caused an accident. They don't seem too concerned about your safety, just a few extra bucks in their pocket. I had to have an entire new system put on costing me around $700. I got $200 back from them through the BBB. You can see the complaint on their website!!! In their reply they had no explanation for this showing that they lie about "fully inspecting their vehicles!" It is in my experience that if you decide to buy from them take it to a mechanic, and test drive it for quite sometime. Ask them to check the codes to make sure nothing has been erased. Mechanics can do this for you, and it's not illegal for shady car lots to erase codes, and then sell it to you! I had to replace two censors on the transmission a few weeks later ($360) I test drove mine twice, and the second time the starter was going out! They want you to play "where's Waldo" in finding issues with their vehicles hoping that you don't! I have proven twice through the BBB that they in fact DO NOT fully inspect their vehicles as they state to other complaints! They will simply tell you "they do fully inspect," or you bought "As Is," as a petty excuse for their shadiness!!! Basically "GO AWAY NOW!" Now that I have exposed them legitimately through the BBB for their falsehood of transparency , and lies they hurl insults at me! Saying I have "petty complaints," as I had inquired about the water leak for several days. Be mindful of your priorities to yourself! Seemingly you have about a 50/50 chance of not getting screwed over here by the amount of complaints on several combined sites. If that's a risk you're willing to take, that's yours to own! They are salesmen after all, and will sell you ANYTHING as I have showed here in this post, and through the BBB! To their reply: oh I'm very sincere about my review. It coincides with your replies in the BBB. You in fact DONT FULLY INSPECT YOUR VEHICLES as you state, and I did in fact ask about the leak for several days! Also you did NOT give me money for repairs. I already paid $700 for a full exhaust system, and you offered a measly $200. Your ratings, and complaints just so how full of it you all are! I caught you guys twice with photo evidence, and receipts! And in the photos is the original title to my Jeep that you did put back in the lot with a blown head gasket! Seemingly your ratings, and responses to consumers will drive people away. You'll lose more than the $286 I spent on a windshield. That's satisfying enough "Bob!" read more

International Auto Outlet - Original title - Car Dealers Near Me - Hamilton, Ohio

Please avoid doing business with this place. They treat their customers very poorly and are only interested in making a quick sale regardless of what was promised. We found a car that we were interested in purchasing for my son. We called the lot before we drove out and were told that the car was still available. We went ahead and made the 2 hour drive there only to be told once we arrived that the car was being serviced and we couldn't take it for a test drive. Another person had test drove it and reported that the air didn't work so they were changing the condenser. That was a red flag because that told me that the car wasn't really checked over before being put on the lot. Who doesn't check the air conditioning before putting a car on the lot? Andy our salesman apologized for not having the car available to test drive...mind you we had just drove 2 hours to get there. He told us that we have first dibs on it since we had already looked at it. We left early so we could get there when it opened. We were 10 minutes away and Andy called us and said another salesman had sold it out from him last night. Had we known that this was a possibility we would have put a deposit down the previous day when we were there. Andy had assured us it would be there and we could come buy it the next day. So now we have drove a total of 8 hours and still no car. I get that the car industry is all about the sale and making money, but to promise us the car would be available and not to worry only to have some one sell it out from under Andy is pretty crappy. I'm actually relieved we didn't do business with this place. I have a feeling there was more wrong with it that they were hoping no one would notice. read more

Rip-Off Artists - Stay Far Away! I bought what I thought was a mint condition 2006 Hummer with a little over 60K miles on it from these guys and boy did I make a mistake! I put less than 200 miles on it before all of the problems popped up. The transmission had to be rebuilt, the brake booster had to be replaced and the fuel evap system was a mess. What my mechanic (who I've known for 7 years) told me is that he believed the dealership cleared all of the trouble codes before I went to look at the vehicle. When I called them and asked them to make it right, they gave me a line of BS and eventually just said no. There are a lot of places you can go top buy a used car, do yourself a favor and don't go here! read more

International Auto Outlet - These guys are scammers. Shop somewhere else. - Car Dealers Near Me - Hamilton, Ohio

I wish there was an option to leave 0 stars for this "company" as they don't deserve even 1. My husband & I purchased a used 2018 vehicle from Adam in October. We live in Indiana & drove to Ohio. Adam told us that the vehicle was in excellent mechanical condition. During the test drive there was some subtle noise coming from the rear, Adam who rode with us assured us that it was from the new parts that were replaced on the rear. We completed the transaction and Adam sold us an Extended Warranty that covered all major mechanical issues having to do with the Engine & Transmission. Not even 1 hour into our 2 hour drive back home that the subtle noise from the rear began to get louder & a distinct siren sound could be heard. The vehicle began struggling to shift between gears. It started raining and I felt excessive play in the steering wheel & a feeling of not being able to control the vehicle as it started shaking. I took it to my ASE certified mechanic for an inspection. I was told that the vehicle had broken inner & outer tie rods, AND the Transmission was failing! I called the Warranty company and they said they couldn't cover the Transmission because we had not even owned the car for 2 weeks and that IAO was to blame for selling a vehicle that had major mechanical conditions. After calling Adam at IAO, he refused to help & stood by his lies. When both my husband and I on separate occasions called Adam to speak to his General Manager, Bob, we never got a call back. I was then passed off to Soloman, who tried to negotiate with me saying he wanted to work with us to resolve the issue and that they would either fix the transmission or get the warranty company to pay for it. When I informed Soloman that I had already spoken to the warranty company & how they said that the dealership was responsible, Soloman started walking back his previous statements & said they would tow it back and fix the transmission themselves. After getting the runaround & fast talked for the next several weeks, Soloman said there was nothing wrong with the transmission nor were the tie rods broken. My husband was finally able to speak to the GM, Bob where he continued with the lies & denial. While Bob admitted that his mechanics are NOT ASE certified, he went on to say that after four of his guys looked at the vehicle, the noise was not because of the transmission but new rear brake pads. They have Backyard Billies trying to dispute an ASE certified mechanic with 20 years of experience that the transmission is fine. At this point, we contacted our Finance Company to initiate a loan cancellation. It was no easy feat to get IAO to return the funds to our finance company. We told Bob and Soloman that we were contacting an Attorney because this was Fraud by knowingly Misrepresenting the vehicle condition. I had to file complaints with the Ohio Attorney General & the Cincinnati BBB. Not to mention the daily calls to our finance company & IAO for a month. I then read the multiple complaints of past customers who had the same situations with Adam. It's apparent that Adam has a past history of knowingly misrepresenting vehicles with bunk transmissions & engines & still selling them. IAO knows they are selling vehicles with major mechanical failures & they push the extended warranty that you can't use (knowing that pre-existing conditions are excluded) and then try to stand behind the "As-Is" and "You knew you were buying a used vehicle" excuses. 2 weeks after the vehicle was towed back to IAO, they listed it for sale again with no repairs being done. Be wary of any positive reviews about IAO and save yourself the financial and mental stress and don't do business with these shady snakes! read more

I would not recommend purchasing a Vehicle from this dealership. I purchased a 2012 Toyota FJ Cruiser with 161K miles out of state "As Is" in October 2024. I based the decision on purchasing through a FaceTime video walk around of vehicles and feedback from Salesman (Adam). I was specifically told there were no oil leaks. I asked if I could get a record of service work they had done. I was told they only changed the oil but had gone through it. When vehicle arrived at my home I took it to car wash and ended up with a significant amount of water inside of my floor boards (front windshield and all molding pieces had to be replaced at a tune of $600). Keyless remote batteries were dead and both marker lights on side mirrors were out. Vehicle included a 2500 miles, 3 month warranty on powertrain. I brought vehicle to Toyota for an oil change and inspection. There were many issues that came out of inspection. The most expensive being a Timing Cover gasket leak, which had been leaking for a few years. The repair for this was quoted at $4,700. I learned that the warranty included did not cover seals / gaskets, which came as a surprise (I thought I was covered with warranty). The Exhaust is completely rotted, front skid plate rotted, needed rear brakes and tires. The wheel lock key was missing and when I asked about it through text through Sales Person I received no response back. I'm convinced they did nothing to my Vehicle prior to selling it. I understand it's a used vehicle (expected tires, brakes) and I purchased "as is", but I feel completely duped and mislead. A $20,000 vehicle should not have been sold in the condition I bought it. Buyer beware.... read more

Zero star if I can. As shady as you can find and expect for a car dealership. Here's to safe you money and life to PLEASE DO NOT BUY CARS HERE! Argued with us about bad tires they put on, keep claiming it's 70% life left when you can see there's less than 2mm left to the wear bar... not to mentioned they put on the wrong size tires ... It's either they're the typical lying dealer , Or they are just so extremely incompetent they don't know how to check wear-bar, that's 70% USED!!! Hmmm... your choice. Car also came with battery rattling around the engine because there's no clamps ... yes, yes, that's totally acceptable and in great condition as they claim LOL It's so bad you almost want to laugh, except for you have to pay to fix the incompetency. read more

DO NOT BUY ANY VEHICLES FROM THIS DEALER We purchased the car out-of-state, had to pay in full with wire-transfer, since they would not hold with a deposit. Was assured that everything worked and vehicle was in great condition, clean car fax, blah blah blah. Flew out to pick up the car and found multiple issues that they refused to fix or even compensate for... Structural body damage, in-operable sunroof, drivetrain issues, worn tires, broken seats. They even tried to charge for the tires that were supposed to be at 70+ % tread, but they were 2-3mm from wear bars! Battery was completely loose to bounce around in the engine bay...god knows if it had grounded out while driving it! They only offered to "buy back" the vehicle, but not even refund the tax paid! Oh, best part is, buy it back from us at "current market value"...that they determine. We had no choice except to take the vehicle, and they were perfectly happy for us to leave with a vehicle in dangerous condition. Absolutely shady business practices and zero concern for even general concern of the condition they sell vehicles at. THESE are the kind of auto dealers that make you hate dealers... I don't why I didn't think of checking Yelp reviews first... Their ebay reviews were decent, and we wonder how... If we can save at least one person from doing business with these people w/Yelp...we've done humanity a service... read more

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You guys take advantage of innocent people take money, sell cars that don't work (lemon)put people in debt from credit card loans and not very honest on selling vehicles at all I'm very upset.....bob, Solomon and everyone else involved. read more

I live almost 1200 miles away, in Texas, and made arrangements to purchase this Cutaway boxtruck from them. I ran my own Carfax and it had a great service record. Before making the trip out there I was told that they performed a service check on the vehicle to ensure it was good to go, and would make the trip back to Texas. Once I arrived there after flying into Cincinnati, and Ubering of there ( because they were too busy to pick me up) there was an issue with an interior alarm continuously sounding, that I made them correct before I could test drive. (Again, they had just checked everything the day before) After resolving that issue, I went on a very short test drive and quickly noticed that the TRANSMISSION WAS COMPLETE GARBAGE. I managed to take a video of it to show them when I got back, and posted it to their Google maps page as well. When I told them about it they acted shocked, like I was crazy.. then said our mechanic drove it 75 miles per hour and it was fine. I told him it's barely going 30 miles an hour and sounds horrible and slips. They offered an extended warranty on the vehicle. I decided that I wanted a professional to look at it, and the transmission shop confirmed that it was shot, with bad 5 and 6 gears.. I was very displeased with they way they conducted their business. Just be honest! In your listing, simply say IT NEEDS A TRANSMISSION! Then someone will know what they are getting into, and not waste their time traveling across the country. I ended up buying a much better and bigger boxtruck from Trucks and More in Fort Wayne Indiana after getting a bigger loan, and renting a car the next day to drive there. read more

International Auto Outlet - This is the 2014 Cutaway boxtruck with the bad transmission that they tried to sell me, claiming it MIGHT make it back to Texas. - Car Dealers Near Me - Hamilton, Ohio

Wow how do you get 24 public reviews all one star. Seriously that some type of conspiracy, I love that they actually respond to each comment confirming the story, not just one possession off person with multiple profiles. I bought a vehicle from these guys, and the engine blew up after 5k. They basically buy vehicles with known issues at auction, clear the codes, and sell them to the suckers of Hamilton with bad credit and fat tax returns, buyer beware. read more

I went here to buy a 2015 Toyota Sienna. I worked with Adam and he was great. He was very hospitable, professional, and honest. I was able to get in, test drive, get a loan, and sign the papers needed in a short time. I'm very happy with my purchase and the process. :) read more

I am very satisfied with the service I've gotten from this place. Been there several times and they've been very quick and courteous. Thank you Matt for your service. read more

I'm very good with auto self servicing and choose my used vehicle wise. The advertising condition of vehicles at this place is extremely far out. In their terms good condition means good body and tires. Dealers there don't seem to know much about technical condition of vehicles. They purchase junk to resell as value with no interest of negotiating or reducing asking price. Any intent to confront on quality descriptions are ignored The advertising mileage has possibly been adjusted to reach better selling market read more

Adam was a great person to work with. We purchased a 2017 Hyundai Accent (100K miles) from this business. I walked in asked to see the car and told them when I would be back to take it to my mechanic. Used cars are as so always have a mechanic check your vehicle before you buy. I am a cut and dry kind of person. Adam was very in-tune with picking up on that. Not pushy or asking unnecessary questions. Most negative reviews about this company are from inexperienced buyers. All fluids on this vehicle were clean except the oil. He was very open to fixing the one concern I had on the vehicle inspection report (cross threaded lug nut and stud). I paid cash. Very generous with negotiating $195 off the price of car to meet my daughter's budget. Buyers please be prepared when going to used car lots: 1. Know the value of the car when going in to purchase a car. 2. Always take a used car to your mechanic, inspections are cheap about $50. 3. Have your financing with a bank in advance or alert the sales person you need to apply for financing. Getting pre-approved financing with your own bank allows you to avoid paperwork at more than one dealer. Saves time and money. 4. Inspect car fully yourself (opening all windows & doors, playing with vents, radio and AC/ heater controls) 5. Never call ahead and don't buy sight unseen. Thank you, Adam. I appreciate how friendly you and the other people were. All the efforts you put into making it easy to test and purchase the car we came to see. Thank you, for doing a great job reading my personality and being professional. I hate trying to find and buy used cars. Mostly because the slimy sales tactics for which you did not employ as a tactic to get me into any car on the lot. I would definitely buy a car from you again. read more

International auto outlet in Hamilton Ohio is a scam!! Paid almost $11,000 for a car that broke down within one hour of leaving there a lot! Turns out they had the wrong battery in my car and it used all over the engine. Now I not only have to buy a new battery the proper one, but I have to replace the items in the engine where the battery spilled over. I would not in NOT recommend buying a car from this company read more

Car selection, and sales were easy enough to deal with. Sales actually would get around 3 stars. Their service department is terrible. Do not trust them to fix anything on your vehicle. I had to bring a vehicle I had purchased back here 3 times beginning the day after I bought my vehicle for transmission issues. After giving them advise on what I assumed was the issue, they instead called me 3 separate times saying the vehicle was fixed, tested, and ready to go. I don't live close, driving back and forth was not easy. I ended up getting it fixed myself. DONT USE THEIR SERVICE DEPT. read more

Well they're liars. I went there with my dad to check out an Explorer Sport Trac they had listed on their website. I called before we left to guarantee it was still in stock, I was told it was on the lot & available. 45 minutes later we arrived & asked about the Explorer and we were told "it just sold". We were then told they had another Explorer Sport Trac & someone would retrieve it. We foolishly waited for about 15 minutes until the salesman came back with the keys to a Toyota RAV4 & a Ford Escape. That was enough chicanery for us so we left. read more

And now we had a blown transmission that we totally rebuilt and a bad gas leak. It will never end thanks to them!

DO NOT BUY A CAR HERE. PLEASE. The lots they have are nothing but cars that deserve to be crushed or at an auction. Overpriced, many have flat tires, and staff is unwelcoming. I would love to give it a solid 0/10. read more

Bough truck on 12/27/17. 5 days after picking up Transmission goes out. 13 days after picking truck up radio shorts out. 42 days after picking truck up engine blows. Have not need truck for 2 months and transmission and engine need replacing. Transmission $2200 to rebuild. Radio $200 to rebuild. Cheaper than new. Re-manufactured engine $7500. (NO ONE rebuilds motors anymore. They only install re-manufactured engines. So this reasonably priced truck at $7100 is now going to cost me $17,000. And they offer NO help, do not return phone calls and feel no remorse. Ohio Attorney General Office contacted. They lie and tell you they go over all vehicles. Stay away, will end up costing you way more than worth. Unprofessional, lie, and do not back up their products. read more

In May of 2020 I bought a used wheelchair accessible van from International Auto Outlet. Since then I have been extremely pleased with the van. Other than normal maintenance, I have only had one problem, which was failrly minor and not unexpected for a van that is 14 years old. I was very pleased with the staff. They were knowledgeable and helpful. The mechanic where I take my cars told me I made a good buy with this van. I would do business with this dealership again. read more

I submitted a price for a used car 3 times was only $400 less than asking price asked them to reply planned on buying the car just tried to save a few bucks off work because of covid 19. Not once not twice but all 3 times no reply. Nothing. Could have said no would have probably bought car. read more

Just bought an amazing vehicle from International Auto Outlet. Everyone was very friendly and attentive. I had many questions and the entire process was easier than expected. The staff was super patient and very personable while going through the process. They got me the best deal and made sure that I understood everything before they proceeded on. If you're not buying your car from International Auto Outlet you're doing something wrong. read more