When I spoke to customer care they made me wait unnecessarily and delayed the whole process. Spoke to the shop provider I bought from they said complain to customer service. Don't know what to do. read more

Poor quality video and POOR customer service: They upload newest movies, poor video quality though. Video quality is also not good for a lot of movies.even it's couple years old movie. they don't update the movie with better quality. The service is cheap but what's the point if You can't watch a decent quality video. Very poor customer service. They definitely don't offer 24/7 customer support, as they claim. I tried contacting them at night, around 10 o'clock through phone call and then live chat. No one ever picked up or responded to the massages. According to my experience, I DON'T RECOMMEND JADOO TV read more

Just a jock service sucks I had few months then cancel do not recommended wast of time and money

Horrible Product! Please save your money and time and do not even think about buying this garbage. This JadooTV bullshit has just a bunch of old boring movies and TV series that's been pre-uploaded, if you're expecting something you'd get on your TV provider like Comcast or Dish then you are dead wrong, this is a bad product from a really dumb company. The customer service is so bad, I bought this garbage for my grandma but after figuring out it would be difficult to operate for her, I decided to return it, and I returned the jadootv weeks ago and they still have not received it yet, and the company is only an hour from where I live, and the people that work there are not helpful at all. There return instructions are not clear, they don't state the requirements for returning an item, besides using US Mail as the shipping service. THIS COMPANY IS JUST A BIG SCAM!!! I wasted a hundred and so dollars on this garbage and I'm pissed! PLEASE SAVE YOUR MONEY AND TIME AND DO NOT BUY THIS PRODUCT! JadooTV = Garbage. read more

Very annoying Jadoo TV ads on and on.... It is like the trial subscription.... Every single channel is changed, u must watch their ads .... After every 10 min, the ad poped up....Why the person who paid for this box must go though your annoying ads !!!! The company even wants to make money after selling the product !!!! The channels are not also upgraded. Many channels are missing. read more

I do not recommend Jadootv. I kept buying it( 4& 5) only because my mom wanted the Hindi and Bangla channels. She would watch the zee channels through the emedia links. It only last a few months and then the channels are deleted. I have talked with customer service many times about how to get this resolved. They always state that it's a third party and that they have no control over it. On top of that, they keep coming out with new jadoo's. So they stop the channel access (live tv) and the old jadoo stops working. They just want you to waste your money and pay more to buy the newest jadoo. You might as well just pay for the channels monthly/yearly with other services (Radiant tv, Sling, Hotstar, Yupptv, or other streaming services). Some of these services have great package deals as well. read more

Waste of money. The box has many issues; the stream keeps on buffering. Majorly waste, needs a replacement but customer service never responsive, so will never recommend this product. read more

Once you subscribe, there are frequent issues: no proper response and faulty customer service. I prefer the existing players even if they charge slightly high. read more

The live TV keeps looping a portion of video every now &then. This happens every 1-2 minutes. This happens even on very speed connections. When complained about the issues to customer care they were never available. read more

Worst service ever. There customer service is fake . Never pick phone. No one assist. Only limited content now available

Jadoo TV . I don't have word to describe this company. Just don't waste your money. I called customer service for problem. Answer buy new Jadoo TV. They change IP address every time to sale new product. Its bad name for IP industry someone has to stop this company. read more

I tried to subscribe to Jadoo TV but was unable to. Their site sent me a verification email, I followed the link and the instruction, to no avail. I fave up after trying half a dozen times. Iranian businesspeople rarely do anything right, Jadoo seems to be no exception. I took not being able to sign up as an indicator of the rest of their service and decided not to sign up. read more

I would recommend that Never buy this stupid box Called Jadoo tv,too many Issues,worst Customer service,Most of the times Videos on demand doesn't work,channels get stuck every Five minutes,sounds problems. read more

It was good couple of month ago but now they r unable to maintain it. Poor customer service . We are looking forward to buy some other brand tv box. No worth to buy jadoo tv any more. read more

Scam company. They sold their jadoo box 2 and 3 and now forced an update they disabled the older model so people have to buy the new ones. You should be ashamed of yourselves. At least let consumers know that your boxes have expiration dates. SCAM! Buy yourself an Apple TV or Ruku tv where they are never forced to update and give out free updates. Shame on you guys. read more

It's been a very bad experience for us buying JADOO 5 STV they don't have any HD print movies even some of the movies which has been released in 2018 has a theatre prints I was planning to buy World Max as one of my friend have that but I was recommended by on of my friend who is Jadoo Tv dealer in Santa Clara CA. When I ask him about the service and he was very positive I trusted him But ones I brought it no one cares about.it as they are selling there products but it's a very bad experience of us as they don't have any HD print movies I'm highly disappointed with the service. So people please do your homework before throwing your hard earned money. As I did after trusting my Jadoo Tv dealer friend in Santa Clara ca. You spend money to have some good entertainment not to see the down grade theatre prints so please be carful it's you hard earning money., read more

Thank you for sending me the new box (replacement). Good service and entertainment for reasonable pricing. read more

I want to give them minus zero (0). I'm so disappointed by jadoo tv and their customer service in Southern California. I paid $340.00 and all the time there is a problem, the chanel drops off for weeks and recently for months. My favorit chanel (GEM USA)is off for the past 2 month and every time I call they give me the runarround. I recommend that no one should by jadoo tv. Waste of Time and Money. I think they should shut down for ever. read more

Friend suggested to buy jadoo 5 coz his jadoo2 was working fine but jadoo5 is the worst piece of technology I have ever seen. Since I bought it I have watched a single movie or any show without buffering whereas I was told jadoo5 will never buffer. It gets even worse when u r watching sports. RealTV is much much better that this crap. Bit expensive but worth it read more

This company deserve 0 review. Every few months the con company introduces a new box and disabling the old boxes which were not declared when purchased their expiration date plus Jadoo 3 was sold not mentioning that there will be ads played on start of each channels plus all the famous channels are disappeared over the time i.e. HUM, GEO, ARY etc as he doesnt want to pay to the channels their fees. This a total fraud company. The only way we can get this guy closed this con business is contacting and filing the complaint with the California Attorney General. It is online and only takes 10 minutes to fill. Here is link to be used to complaint against this Sajid Sohail con business owner. https://oag.ca.gov/contact/consumer-complaint-against-business-or-company read more

such a waste of money. Khurram is the worst support tech ever.

Given a choice - I would love to give them zero star. Horrible people, I am surprised, they are still in business. Crappy service & crappy Jadoo TV. read more

FYI, be aware of Jadoo TV monthly subscription. First, they automatically renew monthly subscription. On top of that once they charge you for the next month (even though you do not want to continue) the do not refund not even pro-rated. I have Amazon subscription and they send me an email saying that we WILL charge you on such and such date for next year subscription. That is the way to go. Second, they will save your credit card information in their database. How do I know how safe their database is? . If you want to delete your CC info, then you have to make a separate request for it. Lastly, may be they mentioned somewhere in their privacy policy but these are the bullet points they should mention up front if they want to be fair and honest with their customers. In my opinion, Jadoo TV does not worth it since most of contents are available on Internet. 0 Star. Not recommended. read more

Waste of time, it takes more 6 minutes to play a channel, and whenever you want to see a different channel same commercials and at the end channel doesn't play!!!! read more

I just received Jadoo 5S yesterday and I was surprised that I can not watch any useful channels. They are not uploading any drama in archive. Do not waste money on empty box. It's waste of money as well as your precious time. read more

I am writing this review on behalf of my grandmother. She has experienced difficulties for over a month. The customer service is awful. They do not care about their customers and are more than willing to walk all over the customer, especially elderly individuals. Her channels constantly drop off and they point fingers at others as opposed to taking responsibility themselves. There are plenty of other providers that you can go to. I suggest you go to another. This is a 0 star in my book. Please do yourself a favor and stay away read more

This is the worst experience I had with my jadoo box within the span of 6 years I changed two boxes after a year and half the jadoo starts lagging, lot of buffering and content is blocked or not working. Even when their new products comes out the previous starts Messing up and not works. Total loss if you are thinking towards buying a Jadoo Tv for yourself! read more

Don't waste your money like I did, they sell box for $199 and steal channels from sling TV, who took sent them notice, now they say those channels were added by 3rd party users not them Hello why would you allow people to add? Now we got useless channels and all good India/Paki disappeared and soon Afghan channels will disappear, someone needs to sue Fraudy Sohail Sajid read more

I have this box since more than 2 years .. Never been able to see a single channel without buffering .. Movie takes forever to watch .. VOD buffering time is tooooooooooo much ... It's the biggest mistake I did buying this box .. Have called support a few times but they are just fooling around with you .. Whichever company broadband you say you are with they will say that particular broadband is causing trouble .. Nonsense reason ... All other IPTV boxes work perfectly with any broadband but Jadoo personnel are just making excuses.. Support tried every trick they could but I am suffering by not been able to watch anything there ... Very very Unhappy and frustrated with this dumb box. read more

One annoying system. The are filled with annoying commercials. You will have to watch 2 - 4 commercials before they tell you if the channel you want to watch is even available. NO WORTH THE MONEY. read more

I wish I could give zero stars for this review. This company just hustles people. Bad products that are not technically stable. Horrible return policy. Terrible customer service. Spend your money elsewhere! read more

ZERO STARS- my poor parents always have a jammed channel and bullshit advertising. I am surprised there are not more reviews- everyone complains from this. Please someone develop a competitive product so we can watch our channels free from their rubbish advertising and constant technical problems. read more