My daughter and I came here for a Valentine's lunch date and had a great time. They were super friendly and helpful with getting us what we needed, including a table that made sense for us, as well as a high chair. For food, I had the salmon BLT. It was very good, however it would be much better and easier to manage if it were not served open face. Two pieces of bread with everything pressed together would be much perfect. My daughter had the balsamic flatbread which was very good. They had a lot of other menu options that looked good, so we will definitely be back. read more

I wasn't sure what I was walking into? I am from Chicago.... but my other half who is from here said it was so good the last few years he had been and had many business meetings here. The menu was pretty impressive... I wanted one of everything and I will be back to try it all :) yesss.... We sat at the bar and I had a Dirty Martini and he had a Manhattan:) Both were very good and generous- "Bend and Sip" We then ordered the Asian rib Sticky Fingers.... And woooah :)Verrrrrry Good!! perfectly candied and so much flavor. They were pretty meaty for an Appetizer:) Very good- I recommend- and I will be back! Good service, Interior Decor/Vibe... and not to mention Sports on 3 TVs at the bar #HiddenGem read more

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I've called this establishment multiple times to inquire about hosting a rehearsal dinner and spoke with two staff members who said someone would follow up. No one ever did. No email, no call, nothing. This is unacceptable and shows a lack of professionalism and organization. Based on this experience alone, I would not trust them to handle an important event. read more

First time back at Jackson's in years. Did not disappoint. They started us with some great bread and a good price on wine by the bottle. Our server was so nice and friendly. We got an appetizer salad and the chicken. Recommending the chicken does not do it justice. Must have. They did have a band which made it hard to talk but they were good. If you have not been there in a while check it out again read more

4.5 stars. Jacksons Southpointe is an upscale-casual restaurant and bar. It serves Sunday brunch and daily lunch and dinner. Examples of menu items are frittatas, salads, soups, calamari, burgers, pizzas, pastas, chicken, pork chops, salmon, sea bass, crab cakes, and steaks. My husband and I ate Sunday brunch here once. We arrived at opening time. Minutes later, the seating hostess showed up for work. She seated us at a clean table. The waitress spoke nicely to us. We were the only customers there, but we had to wait a long time for our foods to be brought out. Here are my ratings for our foods: Bananas Foster French Toast - 5 stars - Two pieces of French toast were topped with sweet and delicious bananas, caramel sauce, whipped cream, and strawberries. Meat Lovers Frittata - 4 stars - This frittata contained eggs, cheddar cheese, monterey jack cheese, bacon, sausage, and potatoes. My husband ate it and seemed to like it. We also ate white toast with jelly and drank Twinings English Breakfast tea. read more

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Really enjoy Jackson's -- they are consistently good. My husband and I went for lunch recently as we need to spend our "bonus" gift cards before they expire, so have made a couple of reservations recently. Lunch was very good. The menu has a lot of choices and we were both pleased with what we had. Service was also great! The only reason I'm giving a "4" is because it was unclear that the gift card bonus expires so early in the year, and we were out of town for much of January, so now have to rush to use them. read more

We stopped by yesterday for dinner around 5:30pm on the way to Tanger outlet. We were able to get seated right away and because we looked at the menu ahead of time, we were able to order our apps and entree very soon after. The inside is pretty spacious with a big bar and a couple of seating areas. They still have their holiday decorations up which made it cozy along with their fireplace. Our portions of food were very large and everything was tasty. My only critique was that I wished the carrots and potatoes that came with the pork chops had more seasoning. We walked in at 5:25pm and finished our entree at 6:04pm so service was very speedy! read more

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Have been many times in the past over the years and have typically enjoyed it. Went on a recent Saturday night and was shocked how quiet it was. Two of us sat and the bar and were the only ones there all night. Staff was really attentive and the meal we had was great. Really good fresh wedge. Went with the fillet bites appetizer and it was actually a perfect sized entree with fingerling potatoes. And the bread pudding capped it off and was incredible. Really good spicy jala-pina marg too. read more

Jacksons Southpointe - American Near Me - Canonsburg, Pennsylvania

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We went to this place in a large group. The ambiance was good. The service was timely and friendly. I ordered Ahi Tuna salad. It was delicious read more

Jacksons Southpointe - Ahi tuna - American Near Me - Canonsburg, Pennsylvania

Dined here for a business meeting recently. We ordered the Margherita flatbread as an appetizer, and I ordered the salmon with rice + vegetables with a side Caesar salad as my meal. The flatbread tasted a bit sour as the balsamic vinegar drizzle was very much not compatible with the dish (I recommend ordering without it), and I noticed that no one at the table finished the slices they grabbed or went back for seconds. My salmon and asparagus tasted good, but the rice it came with was not tasty and seemed to be an odd pairing. The Caesar salad was also one of the worst Caesar salads I've had -- I definitely expected better from a restaurant at this price point and of this caliber. In any case, I wouldn't go back here due to the food and the service which left a lot to be desired for. 3 stars because the salmon was good and it was otherwise a good setting for a business lunch. read more

We went to Jacksons for Brunch. My husband had the Spanish Frittata and enjoyed it very much, along with his scrumptious Bloody Mary. I had the Salad and it was a good size portion, along with my $5 Mimosa. Can't beat that price for a Mimosa around here! We'll have to come back and try their dinner and/or lunch items! read more

For a steak place and an expensive one very disappointing. 2 nights 8oz filet was raw asked Med Rear they made up giving me $25 gift card, meal was $85. Night 2- Angus bites dry and no flavor/chewy. Server read more

Jacksons Southpointe - Filet was extremely rear almost tartar - American Near Me - Canonsburg, Pennsylvania

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Service was amazing! Staff were so friendly. My husband ordered the special which was a blackened chicken pasta. He loved the flavor on the tomatoes in the pasta. The chicken was a little dry. The noodle choice didn't really hold the sauce well. He ate every bite though. I ordered a Caesar salad with a crab cake. It cost me $33. There was the butt end of the romaine lettuce and wilted pieces in my salad. I've also had better crab cakes in my life. It was full of crab & not a lot of fillers but they seared both sides a little too hard for my liking. There was an overpowering Smokey / almost burnt taste to every bite. The restaurant appearance is impressive but the floors & our table were sticky. Overall an over priced mediocre meal. read more

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Went there as a party of 4 on Valentine's day. We made the reservation 3 weeks out for 815 pm. We showed up on time and were seated promptly. We had water poured for us in the first few minutes. 20 minutes then goes by and no waiter or anyone for that matter comes to the table. I go up to tell the hostess and as I do that, two other tables who had just arrived, we're getting service. I saw my party getting up to leave so I politely told the hostess that no one waited on us for over 20 minutes and they just lost out on an easy $400 tab. Will not be back. read more

I stayed at the hotel next door! I ate here both nights! The first night I ate outside on the patio and had the 8 oz filet mignon with mashed potato and broccolini. The filet was ordered medium rare but came out medium or more but still had good flavor! The second night I sat at the bar and ordered the chorizo corn chowder to start. The chowder was excellent! The bartender recommended the calzone so that's what I ordered! Lots of meat and cheese but the crust was brushed with a hot honey glaze that was delicious! All in all, both visits exceeded expectations for a hotel restaurant! read more

Jacksons Southpointe - Calzone special - American Near Me - Canonsburg, Pennsylvania

I was excited to try this place despite reading some unhappy reviews on Yelp. We had reservations with family for 7PM on a Saturday. Right off the bat, the service was lacking, exactly what I was afraid of after reading reviews. It took awhile to get our drinks as well as refills on waters. Our whole table got appetizers and finished them before we even had a chance to order dinner. The timing on the service was very slow. The drinks were good but not the best I've had. The food was just alright. Good, but nothing that really stood out. I didn't like how there wasn't much variety with the sides that came with the entrees choices. I got the smokey ancho salmon with the pea couscous side - it was very underwhelming and I didn't like that it was served cold with the salmon, but that's just my personal preference. It was unique that the bread basket for the table had a variety of breads and spreads. That was a nice touch. The new bourbon ice cream they had was really yummy. Hubby and I shared a scoop of that for dessert and it was good. His dad got the cheesecake and shared with us. Also yummy but it's hard to mess that up. Overall, not a place I would rush back to. Really disappointed in the service, but I was prepared for that after reading other reviews. It was true for our experience as well. For the price you pay, I would expect better service. read more

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We made a reservation for a Saturday night but probably didn't need one, as there were plenty of empty tables. The service and food were both top notch! We knew it was going to be a great meal when the bread and butter basket they brought out was the best we've ever had - three different kinds of bread, including a cheesy bread that I could've rated a whole meal of, as well as a regular butter and two special olive tapenades. We started with the calamari appetizer which was great, and for our dinners we had the crab and shrimp Mac and cheese (don't be scared of it listing Market Price on the menu; it was less than $30) and the hanger steak. Both were AMAZING! We also ended our meal with the chocolate lava cake, which was perfect to share. read more

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Don't sit at high top. Bald bartender worst ever. Have to beg for him to stop by, annoyed to wait in patrons.

The food was very good but my rating is based on the service. Waitress was disinterested and very slow to serve us. We had to flag her down for everything! The restaurant was not busy and our dinners took forever. She became more attentive as it was time for our checks. read more

Jackson's is a more upscale restaurant in the Southpointe complex. A very limited lunch menu on Saturdays. But that's ok, I went there for their Bacon Jam burger. It did not disappoint. It's a Premium steak burger with Swiss & Cheddar, lettuce, tomato, topped with Bacon jam on a brioche bun with a side of coleslaw and pickle. Bun was toasted, light, loved it. Burger was cooked right, I added caramelized onions, and poured Ranch dressing over it, as I usually do. Bacon Jam was yummy, chunks of bacon, very flavorful. A great burger experience, with a side of tasty, crunchy fries. Will be back on a weekday for their expanded menu. read more

Jacksons Southpointe - Bacon Jam burger - American Near Me - Canonsburg, Pennsylvania

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We came here after having dinner at my brother in law's house for drinks and live music. This place didn't disappoint! We enjoyed espresso, tiramisu, salted Carmel and dirty martinis here while listening to great music. The following week was a jazz band so I'm sorry to miss this! Be sure to check the calendar for the entertainment. I would definitely come here again! read more

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The food was fair but expensive for a Hilton Garden hotel restaurant; the photos don't show the real look of the restaurant.The entire facility is in need of a makeover. A little shabby!! read more

Great place to go for drinks after a work meeting!!! It's got a nice outside area to hang out. I'd recommend it for sure!

Met friends for lunch on a very cold day. The restaurant was also very chilly. Our food was just average and mine a little over cooked. Our server tried to be accommodating but knew that some things she couldn't do anything about. read more

The food was decent. We went later on in the evening as that was worked with our sitter (8:45 pm reservation) so it was later when we ordered dessert (9:55ish). I guess it was partially our fault since we didn't ask what time the kitchen closed- online it says it's open till 2am and there were later reservation times available. Well after receiving our dessert, the kitchen made sure we knew what time they closed as they wrote it on our plate with chocolate sauce. After hearing some made up excuse from a lady in chef coat (she said it was the time it came out of the "oven"- it was 8 mins after the time and still hot- so must have really been molten lava in there ) our server went over and above to make it right. Personally, I will never return, but I'm sure as long as you are not planning on going late, it will be a decent experience. read more

Jacksons Southpointe - Our beautiful dessert - American Near Me - Canonsburg, Pennsylvania

I came here on a Friday night to meet a friend for drinks. There were no seats at the bar but were able to get seated at one of the high tops in the bar area. I am gluten and dairy free so I ordered one of the salads (modified) with shrimp. I stuck with wine for my drinks. We also had a nice time listening to the live band read more

Ate here before a business meeting and I must say that from the moment I stepped foot inside, I was greeted with warm smiles and friendly hellos from the staff. The ambiance of the restaurant was cozy and inviting, albeit a little dark, with a charming decor that added a touch of comfort to the dining experience. I started off with the "Famous" Shrimp and Chorizo Chowder and was not disappointed! I then moved on to the Pork Shoulder Torta and again was pleasantly surprised with my choice. The pork shoulder torta was filled with flavor and was a perfect amount of food for me. read more

I recently had a business meeting here and our food was delicious! I had the shrimp caesar salad and the shrimp were done perfectly. I LOVED that they have anchovies on it- that's hard to find! Our server was terrific! She did an excellent job of clearing plates and keeping our drinks full. Can't say much for the ambiance since this is still when they were in the lobby of the Hilton, but I am very excited to go back and see their new dining area which recently reopened! read more

I had posted a review and I did receive a reply from the restaurant management, Alexia. The reply was greatly appreciated and was very professional. Thank you! A couple of suggestions might be: Consider the table coverings, the menu folder/quality, and even the size and shape of the tables. These speak volumes when a person first sees the dining area. Making the experience feel less formal can help both the restaurant and the customers relax more quickly and easily right at the start. These likely would save you a good stack of change $. Thank you again! read more

This is a pretty upscale bar vibe but great for happy hours or a nice dinner. My team went here for a team lunch once and I loved the food. I would recommend the calamari! They also have a great selection of drinks and the staff is super great. I have also attended a wedding in which this bar served the after party. They did a great job with large crowds as well! read more

Really tasty food, especially considering a lunch menu. The calamari appetizer was very tasty. The brisket Reuben was surprisingly super delicious, rich, just like a Reuben but with real stewed brisket. The chicken sandwich was also delicious. As a whole the lunch was surprisingly good. Service was also reasonably good, for a hotel attached restaurant. read more

We chose Jacksons to have a family happy hour and dinner because it is centrally located for all 6 of us. I did not look at the reviews before visiting. My wife and I got there early and our first impression was that it is a nice place: it has a big bar and lots of seating. It was a little cold inside for wearing shorts. We originally wanted to sit ourside but the pario was closed for a "private event". We started with 2 manhattans at the bar. They were mixed very sweet for a whiskey drink. I drank mine but my wife ordered a replacement which tasted good. Then we sat down with our party. It took a long time for our server to approach us. We ordered the next round of drinks and it took an oddly long amount of time to get them. They came without incident, but she forgot about my beer. Time passed. We ordered apps and dinner. The apps came after a sort of long wait but it was OK as we were talking and laughing. Dinner was taking too long to arrive so the staff brought us a filet bites and a calamari app, for 6 of us. Dinner came, way after the apps. Mine was missing, she brought a steak for me but I had ordered a pizza. The pizza eventually showed up. The food quality is mixed. I had the filet bites app and it is almost a full meal in itself. Very tasty, comes with a small iron skillet of potatoes covered with cheese. The calamari was under cooked and WAY over salted - almost inedible. The steaks people ordered were covered in halved small onions covered with cheese. While properly cooked, there is no reason to cover a steak of that caliber with cheese?!?! And $41? in Cannonsburg? Again too much salt. 2 people in our party had the shrimp app and it was very salty too. The hit of the night was the pork chop. It is a huge amount of pork for the money. The pizza I eventually got was really good! When it was time for checkout, the staff and our server apologized for all the waiting and gave me a $15 gift card for the bumbled pizza order but they charged my wife and I $10 for "rocks" - whatever that is. Also, charged us for a high-end burbon which we would never have ordered out for exactly that reason. Analysis: This restaurant has a lot of "managers" running around but not enough kitchen and wait staff. Out server seemed harried and was mostly absent (but very nice). Could be why there were mistakes in the order. I dont know who is designing the food but they need to go back to basics (cheese on steak?) and start tasting what they send out. This restaurant seems like they have cooks reading off a program card sent in from "corporate". Same for the bar: learn how to make the classic drinks! Most important is timliness of service! They need to hire a restaurant pro to observe what is going on and get people in line. Lots of "managers" no leadership ends up costing a business in the long run. We have a policy that unless the place is totally filthy we owe it to the staff/owners to return and given them another chance and that is exactly what we will do, I think Jacksons could be a regular haunt if the service and food quality issues were a fluke. read more

Great food, great service. Easily accessible in South Pointe with plenty of parking. Nice ambiance.

This is going to be a conflicting review. Some dishes were very good for our party. Others were so bad they couldn't finish and didn't want to take leftovers home. Sometimes simpler is better. The prices suggest too end dining but the product is just mediocre for this category. read more

I had the opportunity to visit Jackson's for a work lunch a few times. It is located on the first floor of the Hilton Garden Inn hotel in Southpointe. The interior decor is very nice and romantic and even has a beautiful fire place making it a great place for date night. There is also a patio to enjoy during the warmer months. Our service has always excellent and very attentive. The menu has something for everyone. Burgers, soups, sandwiches, pizza and much more. They also offer a $10 Power Lunch which includes a beverage. Sandwiches come with a pickle and coleslaw as well as your choice of French Fries or fresh vegetables. I highly recommend the Crab Mac and Cheese though as it is incredible. It features Lump crab meat, cheddar, smoked gouda, bacon over cavatappi pasta and all I ever get. Their desserts are superb also. They change seasonally, so you'll always have something new to try. During my first visit they were featuring a S'mores bread pudding which I had to try! It was spectacular! If you are ever looking for somewhere different from the usual lineup of restaurants I highly recommend Jackson's. read more

Jacksons Southpointe - S'mores Bread Pudding - American Near Me - Canonsburg, Pennsylvania

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As much as I love Jackson's for lunch, I didn't love my dinner experience. My husband and I went to Jackson's on New Year's Eve. Thank god we had a reservation, because it was packed! They were super busy, but the service started out great. We got the shrimp and crab Mac and cheese appetizer and it was def our favorite thing of the night. That and the wood fired cheesy bread that my husband could not stop raving about. I started with the wedge salad and he got the chowder. He loved the soup. I had a taste and I agreed. The wedge, however, was drenched in dressing. And I never say that. I usually like a lot of dressing but it was way too much. We both ordered the prime rib and both of our cuts were slightly over cooked. I ordered mine medium rare and it came out very slightly pink. Once our food was dropped off, we never saw our server again. Never came to check on us or ask how the meal was. After we were done eating, we waiting 25 mins before we saw him to ask for the check. However, we will be returning again because everyone on NYE got a $20 dining credit for a 2019 visit, so we will see how it goes! read more

If the Pope ever finds out about the Berkshire pork chop with bacon jam, there's going to be an eleventh commandment. Outstanding! Service is friendly, welcoming and overal great. Here comes the BUT. Get real wine glasses! OMG. Part of the wine drinking experience is "nose". Jackson's uses these little glasses your grandmother used for Mogan David in the holidays. No big bowl for real wine enjoyment. Please. Until then I'm bringing my own. read more

I really enjoy Jackson's. I've eaten here several times for lunch and like my food each & every time. The restaurant is extremely clean, the service is good, and the food is delicious. I also love that they offer outdoor seating when the weather permits. Jackson's is a great addition to the Hilton Garden Inn. You can't beat the crab cakes! The crab cake salad is my go to & it never disappoints. I also love the wedge chicken salad and the corn chowder. If you've never eaten here, I definitely recommend it! read more

Jacksons Southpointe - Crab cake salad - American Near Me - Canonsburg, Pennsylvania

Was excited to try the newly opened restaurant. Sad to report it disappointed. The service was nice but the food was unimpressive. The Brussel sprouts were the highlight. The beet salad was bland. The entrees were horrible. The salmon was too salty and lacked flavor. The ribeye was a sub par cut of meat lacking any flavor with generic sides. Was much worse than meals had before the fire. Go elsewhere read more

We were just passing through Pittsburgh and we luckily stayed near Jackson's Bar & Grill. We ordered the Brussels Sprout and Calamari appetizers and the Berkshire Pork Chops. The food was amazing, special shout out to the chef for the bacon jam glaze on the chops was to die for. Our server Jackie was awesome! read more

Jacksons Southpointe - American Near Me - Canonsburg, Pennsylvania