I don't review often however, this merits one. To be more professional than my encounter, I have named names in my communications with Jacksons corporate but will not in a review.
I have gone to this Jacksons for over 15 years and for the most part it really has not been a problem, until now.
There is a male clerk with an authoritarian and police like complex that is becoming a real problem to our community. For me, it's not what he was mad about, but how he approached me that is causing a cascade of negative events.
This clerk will try to stop you in your steps if he does not feel happy about what you're doing and then he'll threaten to "86" you from the store because he personally does not like the event.
From what I gather, he has been doing this to other members of the community, and it needs to stop. No one he has been "86'ing" has caused any harm, whatsoever other than some chatter.
I will be requesting store policies from Jacksons so we can hammer out store policies from personal policies and make sure they are defined. I feel this employee is trying to operate on personal policy, this must be defined and corrected.
I worst thing I did to that clerk in flip him off from the street which is probably over the top from me, but still a nice way to be very upset.
I don't intend to let this go, it's been an ongoing issue for a few years now to other people where the worst thing they did was talk in a way this guy did not personally like.
I out two stars because the quality of this establishment has been going down but there are some good employees there is guy should learn from. If this is going to be Jacksons, then maybe one star is next. I think Maverick has come customer training they can learn from. These are issues I've only seen at Jackson's stores. read more