My first experience with Woolf Eye Center was painless and pleasant. They office was welcoming and…read moreefficient handling my insurance and appointment. The doctor was very knowledgeable and took his time during the exam. I appreciated that he explained the tests to me and what exactly my issues were. After the appointment he walked me to the eye glass area and introduced me to the person who fits you for glasses. There was no pressure, and I was thankful that Sam helped me choose just the right pair that would look good on my face type. The glasses came in just a few days later and are perfect. I have nothing negative to say, as everything could not of gone any smoother! Thanks Dr. Woolf and staff!

This place is a waste of your time money and energy. They do not get your prescription correct and…read morethen they wanna argue with you about it. They are not helpful. The guy who helped me was very rude. I do not recommend this place zero out of zero stars does not recommend don't go here and waste your time. I'm so mad!

I would like to share my experience with Queen Creek Eye care on May 14th, 2026. I had been a…read morecustomer of theirs's a few years ago when I needed an eye exam. I was very pleased with the customer service and friendly demeanor. Last week I had my favorite pair of Ray Ban Aviator sunglasses that I had left on my armrest in my car. Unfortunately, the next time I entered my car, I sat quickly on my seat while leveraging my right arm on the armrest. That was the moment I bent the frame of the sunglasses! I tried re-bending the frame and I made it worse. I decided to contact Queen Creek Eye care and asked if they could see me and my bent sunglasses. They said to come on in and let's see what they could do. The receptionist was very courteous and said she would make the Optician aware of my issue. Within a short period of time I was greeted by Alexa with a smile and her promise that she would repair my sunglasses. No more than 5 minutes went by and she reappeared with my favorite Ray Bans and asked me to try them on. They were better than new! They fit me perfectly and I was super impressed with her customer service and expertise. There was NO cost for this service. I cannot remember the last time I received service without a charge. I highly recommend Queen Creek Eye care and I will be a lifetime customer. John K

Went in for medical eye appointment with Dr Reed. He was running behind so they asked if I wanted…read moreto see Dr Elg. Pleasantly surprised. He was very thorough and patient in his explanation of my PVP diagnosis. I didn't feel rushed at all.

great doctor and staff. great customer service…read more very professional courtesy and knowledgeable

My family and I have been seeing Dr Wood for years. We love the fact that he listens to his…read morepatients, asks if we have any questions and sincerely cares about us. The office is nice and clean. I recommend Gilbert Family Eye Center to my friends, neighbors and anyone looking for an eye doctor.

I have been a patient at this practice since the prior owner years ago. Historically, this has been…read morean amazing experience. Dr N and then Dr Y are kind, caring and attentive. The office staff for years were excellent and accurate at helping you choose glasses and fitting. The last few exams have declined in terms of front office experience, which includes getting progressives fitted correctly and when my family receives their glasses. This year, I went in Dec before Christmas. Patient arriving late for her appointment was taken before me, making me very late. Then, Dr. Y recommended additional testing based on the test results. I was sent out to await those tests. The staff assured me I had received them up front before Dr Y advised me I needed them, and billed insurance for it. They went so far as to argue that I didn't know what I was talking about. Then, during the visit, my request for them to see if a specific frame came in different color frustrated their staff member. She lost patience with my need for a super light frame. I went back in person after Christmas because of a billing issue and with my spouse because his new glasses were not working out and he'd paid more than he should have with our insurance.. Again, they argued, only to later confirm that they were wrong and had billed for services never rendered for me and overcharged my spouse. They also determined they had not fitted my spouse properly. They never once suggested I come back for the testing they'd charge for, and I hadn't received. which is fine since I had decided to move to a new practice. I took my prescription from Dr Y to a new location and filled it, and after getting new pair, found my new prescription issued by Dr. Y is lower than the records indicate from what the office staff gave me for the pair I have been wearing for 2 years. And, 2 year old written script the staff gave me for my current pair doesn't match what is imprinted on that pair of glasses for that script. I'm paying out of pocket for a new exam at the new place and the new place is taking care of remakes for free. They want to confirm what my prescription should be after the oddity of my former and new scripts from Advanced Eye Care. As for my spouse, he was charged $195 more than he should have and we had to argue to prove our insurance covered what they charged him for. She says he'll get it back when his glasses come in. He's been waiting for them to arrive (a rush order) since 12/26...it is Feb 1. As soon as he's done, we're moving our family elsewhere. I'm sad to go...I loved being a patient here...we just can't anymore. We dread dealing with the staff, and taking time from work every year for the exam, and the later follow up to correct issues. We've left annual benefits on the table before because it's just a hassle dealing with the experience of getting new glasses.

My mother is a patient here and I came along as she doesn't speak English. The female who helped…read moreher first was very rude to her and confused her with the billing which is why I came along for the next appointment. The female's name was Nevaeh. We then spoke to a woman who clearly explained the invoices and billing and she also explained the female who first helped my mom was not experienced in billing so I'm confused as to why she was allowed to explain anything at all.

My eye doc for years. Dr Sheryl Simms has cutting edge technology, superior knowledge and a caring…read moreway for her patients. I highly recommend them.

I've been seeing Dr. Simms for years and have always been pleased with my eye health well care and…read moremy glasses and the service and professionalism of Urban Optique & Eye Care. Thank you, Dr. Simms and staff.

This office is beautiful and brand new. The location is excellent off Val Vista and Riggs…read more I had a very detailed eye exam and dr took the time to explain things to me, from exam to options contacts, lens, eye health. I really like how detailed she was and i will definitely return in future.

I had a great experience at Now Eye See. The doctor was thorough and answered my questions. Her…read moreoffice has a great feel and she is just so matter of fact. Nothing urgent like I had thought. She is very reassuring. I will be going back and have recommended her office to my family and friends.

I can't say enough good things about the doctors and front desk staff here!…read more They truly care, try their best to get you a great deal and are so honest when it comes to cost! They are really looking out for their customers in every way! Thank you guys for doing such a great job and keeping the standards high!

My family has been coming here for several years for our annual eye exams. The clinic is modern,…read moreclean and professional. You are always greeted by their receptionists right away. The doctors here are excellent optometrists. Just be aware that they will always try to sell you on getting retinal imaging which is not covered by vision insurance. I happen to have medical reasons to get this done, but no one ever spends the effort to ask if I would like to use my medical insurance to cover it. If you want to save another doctors' appointment, it might be worth $59, but you may have to demand they submit to you should check your insurance coverages. I decided to save this type of exam for an ophthalmologist for their scope of practice. The lobby has many brand names of eye frames to choose from. Every year I ask if they have "asian fit" options or brands and they have yet to add to their selection. I was told they have some of those brands at the "other" office. When I asked about ordering from the catalog (I happen to know exactly what brand and style would work), they were kindly able to order it for me. However, when I inquired about the cost, it is clear there is a significant uncharge for their "broker" fees. You might consider just ordering the same frame cheaper from many options available online for the exact same thing. You are basically paying extra so you can try it on in person. It is coincidental that it will also be just above what your vision insurance covers. Overall, the eye care that is delivered by the optometrists here is great. I have always received excellent care from them. The extra services and add-ons should be carefully considered for the value if you so choose. Also, this medical complex has becoming increasingly busy and it is often much harder to find parking each year. You might need to allow a few extra minutes to circle around to find a spot so you are not late to your appointment.

Besides this eye center being 6min away, the staff was great and a big selection of glasses…read more Both my daughter and I had exams with Dr. Williams. He was professional and my two girls did not seem to bother him as they messed around while I was being examined. He mentioned that he had 4 kids and he knew all about the craziness. After our exams we went into another room where I could speak to someone about my contact lenses and prices with my insurance. I wish I could remember the woman's name as she was super sweet. Anyway, I got all the information I needed and then we went into the eye glasses area where we could try on glasses and discuss prices with another women. No one was ever pushy with purchasing but rather gave me the information needed to make my decision. We decided on glasses for the both of us as well as contacts for me because it made sense with my insurance and went up to pay. Everyone we encountered was super nice and made us comfortable. I'm scheduling an appointment for my youngest just to check her eyes and it's covered by insurance. It's never to early to check them as I've learned with my oldest.

Doctor Williams is a great optometrist. Knowledgeable and friendly. His staff is courteous and…read moresupportive, and know their job. Massive selection of frames for folks who care about stylishness.