I came in for an oil change and was told that one of my front brake pads was at 6 mm, the other at…read more2mm, indicating a stuck caliper. They said they needed to replace both calipers and quoted me something like $1,200. I didn't get the work done, and took it to a mechanic I've been working with for years and they said the calipers and rotors didn't need to be done, both brake pads were wearing about the same. They're really upholding the stereotype that mechanics are dishonest. Will never go here again.

I initially got a quote on a 2025 Pilot by the salesman after I provided information on my 2020…read moreHonda CR-V trade in online. He quoted a $560.00 per month payment. I was texting with him and told him my daughter is pregnant and needs a bigger vehicle for having a 3rd child. Also, I did bring up that the 2020 Honda CR-V she drove required a lot of maintenance, has a lot of miles, and may not be that safe anymore. Well, the salesman mentioned that that they were more than likely not going to sell it on the lot and that it will go to auction. That made me think that my daughter go back to that car. Of course that car had negative equity, and we were negotiating on the payment for the Pilot. The payment ended up being higher than expected. Although, my daughter and I decided to go with the purchase of the Pilot thinking that it would not be safe for my daughter to continue driving the other car especially when they were saying it's going to go to auction. When the finance manager had a sign paperwork and add-on the insurance for the car, he even agreed that the other car would more than likely go to auction as well. We only got 14,800 for it. Which $20,000 was owed on it. Now about a week later. Sure enough the CRV is on their lot. Selling for $ $21,400. I I texted the sales manager today and said that I am pissed and that he knows when I'm pissed about. I wanted him to have his manager call me but he ended up calling me back and the sales manager got on the phone. The sales manager was absolutely rude and said that I was the one that brought the car into them; we did not ask you to bring the car in which I don't get why that should matter. They admitted that they were right and did not do anything wrong. He totally denied that they said the CR-V would go to auction. My daughter and I both heard it several times, and the financial manager stated it as well. I just could not believe what I was hearing. The sales manager stated that they put 3800.00 of work into the CR-V which they try to squeeze one in every once in awhile. I thought it was bad enough to go to auction? It just makes me not want to trust them anymore. They lied to us plain and simple. I have been a customer forever with Stirling which I have bought a few cars through them and have brought my cars in for service for a long time. I told the sales manager that I am done being a customer there. It was like he totally did not care and wanted to get rid of me on the phone. I told him that I was going to give them a bad review and then hung up. I had totally had it and do not put up with their shit and games. I can't stand liars! And it is crazy because the sales manager admitted that is what they do; they sell cars. In other words, the customer is last on their list at least the group my daughter and I encountered. Now, we are stuck with almost an $800.00 per month payment due to them stating that the CR-V was auction material. The sales manager said that a vehicle having 132,000 miles on it is going to be bad. That is so not true. It could still be in good condition which there are other vehicles that do just fine with that amount of miles. He was actually putting down his own product. Anyway, I am moving on. I don't trust them anymore.

I honestly wish I could give more than five stars. This dealership truly saved me from spending…read moretens of thousands of dollars and completely restored my faith in how a dealership should operate. About three months ago, the fuel system went out on my 2020 Ram. I initially brought it to another local dealership in Oregon, and the experience was beyond terrible. While my truck was still under factory warranty, I had a check engine light. They cleared the light, did a few things, and gave the truck back to me. Six months later, I brought it back in for the same code, except now I was 11 days out of warranty. Suddenly, their story changed -- they claimed they found metal in my fuel system and tried to stick me with nearly $20,000 in repairs. They went around my insurance company, pushed aftermarket warranties, refused to take responsibility for what they had already done, and wouldn't even let me see my own truck without being escorted. They wanted to charge me more money just to take additional pictures. The entire situation felt shady, stressful, and wrong. I finally told them to stop touching my truck and had it sent to McCord, where I originally purchased it. That decision changed everything. McCord took care of me from start to finish. Within three weeks, my truck was fully repaired -- and I didn't pay a dime. On top of that, they were even willing to go out of their way and pick my truck up with their own trailer from the other dealership, simply because they wanted to take care of me. That alone says everything about the kind of dealership they are. Their service team is absolutely outstanding. The service manager and her assistant were always there to answer my questions -- even when my truck wasn't physically at their dealership yet. They were truly just one phone call away the entire time. They helped guide me through a very stressful situation, navigated me in the right direction, and made sure I understood every step along the way. They went above and beyond in every sense. It was incredibly refreshing to see a dealership do the right thing, stand behind their customer, and actually care. I will not take my truck anywhere else. I bought my truck from McCord, but honestly, I truly believe they would have treated me the same way even if I hadn't

Took my 2024 Jeep Grand Cherokee 4xE in for a couple recalls and an oil change. Staff were…read moreprofessional and friendly, quick and to the point. I would recommend this dealership to anyone that does not want to travel to Vancouver or Astoria for service. Give them a try you will be pleasantly surprised.

I went and bought a beautiful used vehicle from Brandon! The service from him was exceptional! He…read morewent over and beyond and when it came to getting all the financing information completed, Jake was the man! I was honestly hesitant to come here because of some of the reviews I had read, but I'm so glad I gave them a chance. The outstanding service I received from both Brandon and Jake completely changed my perspective and shows you can't always judge a place based on their review. Thank you guys!

Thank you for helping me and fixing the problem. I've had some really bad luck and you turned…read morethings around for me!

Great used car dealership! Honest and you know exactly what you're getting (unlike some other…read moredealerships around here). If they don't know something about a rig, they will tell you. If it has quirks, they will tell you. Their pricing and customer service are excellent! I plan to return here if I'm ever in the market for another vehicle.

Had an absolutely amazing experience here and they were able to get the family into a reliable…read morevehicle in a timely manner. Great experience, reliability, and communication from all of the employees. Highly recommend doing business with Motion Autos.

Car was dirty but I overlooked it, my bad. Should have been warned that was just the beginning. Car…read morestarted making funny noise, engine light came on, air conditioning was a question mark, they were not sure if not connected or just needed recharge. Had to call a couple of times to remind about getting plates and after saying they would send them had to go pick up from them. Took car to shop for engine light, noise and air conditioner. Noise was because motor mount bolt was very loose, light is because of several sensor issues and air conditioning was missing a hose and not hooked up in any way. Had not been for some time and whole system is very dirty and will cost me $1600 or more to fix. The others issues are being worked on as car is not safe to drive. Not sure how much this is going to end up costing. When I went in to Parr's I told him I needed reliable, safe transportation as I have a disabled daughter and have to go to lots of places for her care. Told him didn't have a lot of money to spend but but didn't expect to be sold a money pit. When I called back about issues was told they would "tighten" the bolt. Lot more work involved than that....basically tough sh*& for me. Buyer beware. Don't buy from here.

Reasonably priced and the owner Lowell, who is an awesome guy and a straight shooter, actually puts…read moremoney into the vehicles and repairs them before sale. I have and will continue to recommend them to anyone looking for an affordable car!

All facets of my purchase…read more Test drive your choice, they encouraged you to do so. Go on the highway and let her rip

Bought a 2002 Saab here and drove from Spokane to pick it up. Wow, this place was busy. Brought my…read morecar around, did a walk around and road test...done deal. The business office was delightful, said Title in a few...I rec'd it from WADOL in 10 days. Yes, I would buy from here again. Mack Foss Spokane Valley WA

We just bought a 2007 Dodge Ram from USA Auto sales. They got us in and out quickly (we have two…read morechildren). They were straight up with the price and were great to work with. We will be going back the next time we need a vehicle! Thanks USA Auto Sales!

Over the top customer service and helpful not pushy at all. We ended not finding what we wanted but…read morestill had a great experience. Thank you USA Auto sales .

Sold a car through them years ago. No issues. Not sure if I have ever purchased a car through them,…read morebut I would not have any hesitation to do so.

I won't buy cars or trucks from anyone but Robbins. With other dealers you always feel like they're…read moretrying to squeeze you for every buck they can get out of you, but with Robbins it's like they want to give you the best price possible. The other thing I like about these guys is their honesty, and the fact that they usually know a lot of intricacies about the history of their cars. They've been around forever and they're often selling cars for their friends, so they know the cars have been well cared for. If you want a great buying experience with absolutely no pressure go to the Robbins family.