Bought my 2023 accord sport hybrid In 2023 from here and I have been loving my car! It's an amazing…read morevehicle

I walked into the showroom knowing exactly what I wanted. They didn't have the vehicle that I…read morewanted, but they said that they could make another model just like it. I'm not a car expert, and there wasn't enough time to thoroughly look through everything to see how it compared. One of the very important items I needed was a tow package with a 2 inch receiver. The salesman I was working with assured me that they could make it happen. After nearly a month, the added items were installed, but there was a HUGE problem. A tow package with a 1 1/4" receiver was installed. I told the service department that there must be some mistake. They treated my like I was the idiot because they said that Honda doesn't even make a 2" receiver that fits my car. I had a long talk with the salesman that I had worked with, and he did not take any responsibility for the mistake and showed no remorse. I asked if they could take off the tow package and credit me back, and they said they "couldn't" do it. I went to U-Haul to get the correct receiver, but they really struggled with the install because the removal of the incorrect tow package was very difficult due to the poor workmanship by the dealership. All I can say is this... I won't buy another car from Stirling because they are not trustworthy and honest.

All facets of my purchase…read more Test drive your choice, they encouraged you to do so. Go on the highway and let her rip

Bought a 2002 Saab here and drove from Spokane to pick it up. Wow, this place was busy. Brought my…read morecar around, did a walk around and road test...done deal. The business office was delightful, said Title in a few...I rec'd it from WADOL in 10 days. Yes, I would buy from here again. Mack Foss Spokane Valley WA

Thank you for helping me and fixing the problem. I've had some really bad luck and you turned…read morethings around for me!

A special thank you to Seth Rosa at Hyundai you went above and beyond helping me and my family. "I…read morecannot say enough good things about the team at Bud Clary Hyundai. Their service department is truly top-notch.They truly redefined what customer service looks like for me. They listened to exactly what I needed and went to incredible lengths to make it happen. It's clear that they value people over transactions here. If I could give them more than five stars, I would!"

I've been in the process of purchasing a car with Bud Clary Subaru, but communication has been…read moreextremely poor. It's been over two weeks without a clear update, and when I called to ask questions, the finance officer said he was "working on it" and ended the call before I could ask anything further. I expected better professionalism and transparency from a local business. It's frustrating to be left waiting this long without basic courtesy or follow-up.

No surprises. I bought a car. That car came with five free oil change packages which include oil…read moreand filter change, tire rotation, and car wash. As I've experienced at this dealership in the past, no car wash...out of coupons...come back in a few days and see if we have any then. Tires were not rotated. Thankfully the oil looks clean and the filter new. Avoid this service department. They are not apologetic about the missed services and there is never a manager on site to help remedy the issues. Take some time and read their reviews. Shame on me for trusting them to do right.

If Al is around my neighborhood, I will totally bring my car in there. He reminds me of my dad…read morethat is very kind and trustworthy. My sister in law and I had a mishap. We were driving back to Washington when we heard noise on her 2019 Honda. Her dust pad underneath her car became loose. Both screws were gone causing the car to create loud noise in the highway. She called her Honda 24 Hours assistance and told us to visit Honda Stirling WA. When we got there, the sales guy says they cannot do anything about it as their service crews are not in. We start driving and we saw Al's auto body parts garage is open. We then met Al, the owner, trying to work on his car. He then auto-lift her car and secure the flap. What a good samaritan, he did not even charge us. So for all of you out there near Longview WA, bring your business to him.

Great place. Wouldn't hesitate to take my newer car here. Honest mechanic. Owner operated without…read morethe big corporation shadiness

I honestly wish I could give more than five stars. This dealership truly saved me from spending…read moretens of thousands of dollars and completely restored my faith in how a dealership should operate. About three months ago, the fuel system went out on my 2020 Ram. I initially brought it to another local dealership in Oregon, and the experience was beyond terrible. While my truck was still under factory warranty, I had a check engine light. They cleared the light, did a few things, and gave the truck back to me. Six months later, I brought it back in for the same code, except now I was 11 days out of warranty. Suddenly, their story changed -- they claimed they found metal in my fuel system and tried to stick me with nearly $20,000 in repairs. They went around my insurance company, pushed aftermarket warranties, refused to take responsibility for what they had already done, and wouldn't even let me see my own truck without being escorted. They wanted to charge me more money just to take additional pictures. The entire situation felt shady, stressful, and wrong. I finally told them to stop touching my truck and had it sent to McCord, where I originally purchased it. That decision changed everything. McCord took care of me from start to finish. Within three weeks, my truck was fully repaired -- and I didn't pay a dime. On top of that, they were even willing to go out of their way and pick my truck up with their own trailer from the other dealership, simply because they wanted to take care of me. That alone says everything about the kind of dealership they are. Their service team is absolutely outstanding. The service manager and her assistant were always there to answer my questions -- even when my truck wasn't physically at their dealership yet. They were truly just one phone call away the entire time. They helped guide me through a very stressful situation, navigated me in the right direction, and made sure I understood every step along the way. They went above and beyond in every sense. It was incredibly refreshing to see a dealership do the right thing, stand behind their customer, and actually care. I will not take my truck anywhere else. I bought my truck from McCord, but honestly, I truly believe they would have treated me the same way even if I hadn't

I noticed a review where the customer didn't like the trade-in value for her vehicle. In cases like…read morethis, I have always found that I have the ability to shop for the best trade value as well as the best price for the vehicle that I am purchasing. I have always had a very good experience with McCord Dodge and there are times when my numbers don't coincide with theirs. As in other areas of life, I have the choice to accept the number that they are giving me or try another dealership that is more aggressive on my trade-in value because of location or other marketing factors. I realize that the trade difference is not personal, to just me, but goes way beyond the blue-book guidelines to encompass auction values, current vehicles sold in the market, discounted new car prices on similar models and a host of other factors that I am not privy to. Nothing personal, just business. Thanks McCord Dodge, for always being so forthcoming, to allow me to make the best purchasing decision for me and my family.

We drove over 2 hours to visit Dick Hannah Toyota and ran into several challenges throughout the…read moreprocess, but Garrett , Jordan, and Dick Hannah Toyota were absolutely amazing. As first-time car buyers and younger adults, we were nervous and unsure of what to expect, but they were incredibly helpful, patient, and kind every step of the way. The used car we originally came to see wasn't the right fit, and instead of trying to push it on us, Garrett immediately pivoted and showed us other options that better matched what we needed. They even took the time to negotiate with us respectfully, making us feel heard and supported rather than overwhelmed. Because of their honesty and professionalism, we left the lot genuinely happy--with a brand new 2025 RAV4 XLE. We couldn't have asked for a better experience. Highly recommend Garrett and Jordan!

After weeks of car shopping at other dealerships, we had a refreshing and fabulous experience…read morebuying a new car at Dick Hannah. Our salesman Harry and his coworker Jarrod were both great. They were quick, friendly, efficient, and likable. We were able to get the car we had been shopping for at a better price than we had been seeing elsewhere, and more than anything felt comfortable with the people we were working with. It was all around a great experience and despite the commute from where we live we would return here to buy another car in a heartbeat.

I bought a car for $9206.05. A kia forte, Drove it about 10 miles and a trouble light comes on…read more Code poo14. Exhaust cam advanced to far. Took it to Etsy in Longview ( great shop) they not only found metal shavings in the oil there was $3200.00 on the engine exterior. Karz and more said they would refund $800.00. of the $9202.05. Great business to have in Longview Washington. Lemon dealers!

They seem to still be advertising a car I looked at recently (and thought was overpriced), but now…read morethey describe this car as having a different trim package. The photos show that it does not have the wheel rims or other trim that this model car should have. This makes me glad I didn't buy from them.

Reasonably priced and the owner Lowell, who is an awesome guy and a straight shooter, actually puts…read moremoney into the vehicles and repairs them before sale. I have and will continue to recommend them to anyone looking for an affordable car!

Car was dirty but I overlooked it, my bad. Should have been warned that was just the beginning. Car…read morestarted making funny noise, engine light came on, air conditioning was a question mark, they were not sure if not connected or just needed recharge. Had to call a couple of times to remind about getting plates and after saying they would send them had to go pick up from them. Took car to shop for engine light, noise and air conditioner. Noise was because motor mount bolt was very loose, light is because of several sensor issues and air conditioning was missing a hose and not hooked up in any way. Had not been for some time and whole system is very dirty and will cost me $1600 or more to fix. The others issues are being worked on as car is not safe to drive. Not sure how much this is going to end up costing. When I went in to Parr's I told him I needed reliable, safe transportation as I have a disabled daughter and have to go to lots of places for her care. Told him didn't have a lot of money to spend but but didn't expect to be sold a money pit. When I called back about issues was told they would "tighten" the bolt. Lot more work involved than that....basically tough sh*& for me. Buyer beware. Don't buy from here.

I won't buy cars or trucks from anyone but Robbins. With other dealers you always feel like they're…read moretrying to squeeze you for every buck they can get out of you, but with Robbins it's like they want to give you the best price possible. The other thing I like about these guys is their honesty, and the fact that they usually know a lot of intricacies about the history of their cars. They've been around forever and they're often selling cars for their friends, so they know the cars have been well cared for. If you want a great buying experience with absolutely no pressure go to the Robbins family.

We recently purchased another vehicle from Terry and Mark. They are great to work with. Definitely…read moreour "go-to-guys" for used cars. Excellent customer service.