I would give this place a FUCKING -10 if I could.
The service was absolute TRASH from the second we sat down.
Our waiter was rude as hell from the beginning and didn't even bother asking how we wanted our burgers cooked. We specifically said NO TOMATOES and NO PICKLES on the burger. Food comes out and what's on it? Tomatoes and pickles.
We sent it back and someone from the kitchen comes out saying, "If you want us to remake it, it's going to take about 20 minutes." We said fine, forget it.
Then TWO MINUTES LATER they magically bring another burger out.
So what the fuck are we supposed to think? You just took the tomatoes and pickles off the same burger and brought it right back out?
That's when we asked for the manager because my husband is ALLERGIC TO TOMATOES.
The manager comes over, we explain exactly what happened, and instead of simply saying, "I'm sorry, we can remake it or remove it from the bill," this smart-ass woman looks at us and says:
"Is he actually allergic or does he just not like tomatoes?"
EXCUSE ME???
Since when do I have to prove or explain somebody's medical condition to a restaurant because YOUR STAFF couldn't follow a simple fucking order?
Then she starts getting loud and disrespectful with us.
And here's the thing: you curse at me, I'm going to curse right the fuck back. I don't give a damn if you're the waiter, the manager, the owner, or Jesus himself. You are NOT going to disrespect me and expect me to sit there quietly.
Then this so-called "manager" starts yelling:
"GET THE FUCK OUT OF MY RESTAURANT RIGHT NOW!"
Mind you, we were a PARTY OF SIX, and one of my friends was literally STILL EATING when this woman SNATCHED HER PLATE OUT FROM IN FRONT OF HER.
WHO THE FUCK DOES THAT?!
Then the cops get called like we were supposed to be scared. Please. Calling the police does not erase the fact that your staff fucked up our order, questioned someone's allergy, became disrespectful, cursed at customers, and physically snatched food away from someone who was still eating.
The entire situation could have been avoided with a simple:
"I'm sorry about that. We'll remake it or take it off your bill."
Instead, this manager decided she wanted to have a fucking attitude and turn a simple food mistake into a whole scene.
WAITer: TRASH.
MANAGER: FUCKING TRASH.
CUSTOMER SERVICE: TRASH.
RESTAURANT: TRASH.
Save your money and go somewhere else because there are way too many restaurants out here to spend your hard-earned money somewhere that treats paying customers like shit.
Never again. read more