We ordered for pickup. It's less than a week since they opened, so the restaurant is very busy. I did not check the bag before I left, so that is my fault. When I got home (we live very close) I realized that one of our orders didn't make it into the bag. I called the restaurant and they let me know that they would have it ready for me to pick it up immediately, and they would take care of me next time- totally unnecessary as this could have been avoided had I checked my order before I walked out, or even in the car before driving away. Not only did they have the order freshly prepared, and they made an extra meal, just because- and also gave my daughter two cookies, and offered the gift of a complimentary meal on our next visit. The manager went above and beyond- when the fault was mine. My 9 year old daughter walked out talking about how kind he was, and is excited to go back. And the food was delicious, as expected! read more

Excellent lunch spot. I love that there's healthy options. This place is new, and it was very busy and popular. We had the chicken sandwich and build your own salad. The chicken sandwich had good flavor. For build your own salad, there's lots of toppings you can put on your salad. All of the toppings were fresh. For my salad, I had the squash, cranberries, strawberries, cucumbers, and more. I had a mixture of mixed greens and spinach. I wish there was a spot like this in SoCal. Definitely a CentralCal local place to try. read more

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I was unashamedly thrilled when I discovered Jack's was coming to my neighborhood. Every Jack's I've been to, the service has been great (especially for a casual sit-down spot) and the food has been fresh, delicious, and reasonably priced. And this Jack's is now open and hit all those notes. Staff was friendly and fast, and my southwest chicken salad was perfect. I'll be a regular! read more

Jacks Urban Eats - I love their salads. - American Near Me - Carmichael, California

It's finally open and better than expectations. As a neighbor the pick up is way to convenient

Gotta love Jacks for their custom salads! So excited to have a good spot nearby for a healthy bite. I just wish they had a few more veggie options or at least a sando. They have a great patio and indoor space. Oh don't forget the lemonade! read more

Jacks Urban Eats - BYO salad - American Near Me - Carmichael, California

I am so excited for the new Jacks! I went on opening day and had the chimichurri bowl on special. It was fantastic. It had cilantro lime rice, topped with sweet potatoes, tri tip chimichurri, fried shallots pickled red onions, arugula and cherry tomatoes. All of it was delicious. My mom had the Chinese chicken salad and the chicken was so moist! Cooked to perfection. Staff were all very friendly and were trained well for just starting out. Outdoor seating is nice but the road noise is loud. Inside seating is nicely decorated and the booths look comfy. It's a great addition to the restaurant choices in this area of Carmichael. read more

Jacks Urban Eats - Chimichurri bowl - American Near Me - Carmichael, California

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Food is good but they are incapable of bringing dishes out together. Every time I have been, one salad comes out and 8 minutes later another salad comes out, and 10 minutes a sandwich comes out. It's no fun to get a meal with friends and have everyone's food out at different times. read more

We are so happy that Jack's has finally opened! Those Urban Fries were fantastic! Staff were attentive and friendly as soon as we walked in the door! Absolutely loved the visit! The outdoor seating is superb! read more

Jacks Urban Eats - Grilled Halloumi (v) sando! https://order.jacksurbaneats.com/order - American Near Me - Carmichael, California

The ball and the mac & cheese were both delicious. I was feeling like a salad and a bowl, and this choice satisfied both with its slight vinaigrette taste. read more

Jacks Urban Eats - Achiote chicken bowl and half of a side of Mac-n-cheese. They were both delicious... - American Near Me - Carmichael, California

I love Jack's, and have been a loyal patron for more than 20 years. However, this new way to order, where you don't make your choices in the line is disappointing. The choosing of your items on your salad is what made your restaurant different from the rest, it was a fun level of interaction with employees as a customer. Now, it's less personal and makes me feel like as a customer I'm not as important. Often times as restaurants grow, the small pieces of ambiance that set them apart, are what is often changed and that's sad. While I love the restaurant, simple things like this, not tossing to-go salads, giving customers a lower level of food or amount and charging more are all reasons that many longtime customers I speak with are not giving you business. read more

DO NOT COME HERE!! Or the very least do not TIP here. These people are very Incompetent and after telling them numerous times to not add blue cheese the people added blue cheese. My friend has an allergy to blue cheese and she couldn't eat this. Wasted my time, wasted my money, waste of service. Seriously I hope they close this place. read more

Jacks Urban Eats - No blue cheese, they added blue cheese - American Near Me - Carmichael, California

The food was amazing!you can watch them make it right in front of you!if the service is great! They have great employees! Good amount of space and nice music taste! (This was my granddaughter's opinion, and I agree wholeheartedly!) read more

Jacks Urban Eats - Half eaten club sandwich, green goddess salad and sweet potato fries - American Near Me - Carmichael, California

To start off I want to say I love jacks urban eats but as a vegetarian I'm thoroughly disappointed today! I ordered from jacks urban eats cause I absolutely love their vegetarian options! I ordered sweet potato fries and the sunchild salad, both of which I've gotten from here before. Today I was eating my sweet potato fries and found a piece of chicken coating! I am so upset. I don't blame the people working there they are all so sweet a slap nice but I blame the practices that allow for meat and fries to go into the same frier!!! I've worked in restaurants for about 6 years and I have never heard of a restaurant doing this! read more

Jacks Urban Eats - American Near Me - Carmichael, California

My review is almost certainly biased as this is my go-to restaurant chain, and I've frequented every one of their locations multiple times. The newest location is great, located inside a large shopping complex with plenty of parking, in a decently sized space. Service is excellent as always, and while there was a minor issue with my initial order here, management handled it promptly without solicitation. I wish this location the best of luck, and hope this great franchise continues to grow! read more

We came here last night for the first time since this location opened up in my neighborhood. Ive been to other locations before, so I pretty much knew what to expect. They did seem to have some new menu items since the last time I ate at a Jacks Urban Eats. I got the chicken club sandwich, my wife got the buffalo crispy chicken sandwich, and my daughter got the tri tip kids meal, it came with a piece of cheese bread that looked amazing. My sandwich was very good, it was something that ive never had here before. My wife also liked her sandwich, and my daughter said she could eat hers everyday. I plan on coming back soon for a salad, they have the best ranch, but I also really want to try the bbq tri tip sandwich. It sounded really good! read more

No Menu prices is a no go for me. Why should I drive there and find out that it's overpriced?

As it has been for many years Jacks offers a good selection of tasty stuff to eat. Unfortunately what they don't offer is an enjoyable dining experience. To start with walking in the door if you happen to walk i to the line, an employee will likely tell you are in the wrong place to order, why not provide a simple sign. Secondly as I appreciate young people wanting to be employed, the service face to face is terrible. When placing my last order the employee couldn't bother to stop her conversation with fellow employees to hand me a receipt. In general the vibe is: we don't care about you as you spend $50 for a meal and prompt you for a tip while you stand in line to order your own food. Please, whomever manages this place: figure out how to train and hold employees accountable for bad service. read more

When people talk about Sacramento's food scene, Carmichael rarely makes the shortlist. But you can't talk about Sacramento without talking about Jack's Urban Eats- so this opening feels long overdue. For years, the fast-casual "options" in this pocket were basically McDonald's, pizza, Panda Express... and somehow another Panda Express. Jack's is a serious upgrade. Fresh, consistent, generous portions, and something for everyone without feeling generic. It's the kind of spot that instantly becomes part of the weekly rotation. Carmichael is lucky to have you. Welcome to the neighborhood. And Ethan from Google -- they're open now. You can relax. read more

Until a little over 1 week ago having a Jacks Urban Eats in the heart of Carmichael was only a dream. Now it's a reality! Yahoo! First visit=outstanding. Food just as usual at Fulton Jacks was amazing with many more entrees to try. Had a gift card ready to use but the registers were not yet set up to use so the manager offered the meal complimentary and let me know that i'd now have a reason to hurry back. What a great gesture! We're on our way. read more

My husband and I were so excited to try this for the first time since it just opened near us. We were disappointed. The food was not very flavorful, the fries and sandwich were soggy (yes we got takeout but we live minutes away from the location). The store was nice and clean, and the staff were friendly but the food was honestly not worth $40. The portions were big but I have had way more flavorful food in Carmichael for the same price! read more

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As many others have said, I too have been patiently waiting for this to open. Soo happy Carmichael has a great spot with GOOD food! Service was fast, one item was delivered as we sat down. Love the laid back atmosphere and all the employees were great! read more

This is my third visit since I attended the soft opening. The soft opening was good. We were in and out in an hour. The only problem was they forgot the Mango Salsa on my Cajun Chicken Sandwich. My second visit was to go and was great. Today my visit was not so good. I ordered online. When I got home my Steak Salad was missing the blue cheese and my Urban fries were soggy and only had about 1/2 the urban when I purchased extra urban. I have never placed an order of urban fries online and not received the toppings on the side. So if you order Urban Fries make sure you specify on the side if you don't want to get home with soggy inedible fries and be sure to check your order before you leave. read more

Soft opening today! Great service, amazing fresh food as only Jacks can provide. So excited this is around the corner from our house. Will be going here on a regular basis!!! read more

Had dinner on the patio. Bit noisy so close to the road but better than freezing in inside. I am a picky eater and they were very accommodating. The manager Aaron thought outside the box and was able to deliver to meet my eating individuality. It was really just a simple sub of raw veggies for the cooked ones listed on the menu. But, I know quite a few places that would NOT even consider doing it. Thank you Aaron. read more

Value isn't there. I get that it's a franchise and the owner or manager has no hand in the menu but $14 for a sandwich isn't great... garlic fries were fry's with globs of garlic that you basically had to eat separately from the fry's read more

Sooo happy to have Jack's Urban Eats in Carmichael!!! I had been anxiously awaiting the opening for it seemed so long, and had my first meal there a day ago. I wasn't disappointed. The service was great, courteous and friendly. They were very efficient and the food was excellent!! I had the Tri-Tip plate with mashed potatoes. Outstanding!! I'm going back today to try their Lemon and Thyme Chicken plate, and can hardly wait! Carmichael has long needed a restaurant serving this kind of food! read more

We waited a long time to get our food and they weren't busy. The Mac n cheese had no cheese or flavor. Urban fries were soggy. Chicken was dry in the fried chicken sandwich. Very disappointing. read more