We ordered for pickup. It's less than a week since they opened, so the restaurant is very busy. I did not check the bag before I left, so that is my fault. When I got home (we live very close) I realized that one of our orders didn't make it into the bag. I called the restaurant and they let me know that they would have it ready for me to pick it up immediately, and they would take care of me next time- totally unnecessary as this could have been avoided had I checked my order before I walked out, or even in the car before driving away. Not only did they have the order freshly prepared, and they made an extra meal, just because- and also gave my daughter two cookies, and offered the gift of a complimentary meal on our next visit. The manager went above and beyond- when the fault was mine. My 9 year old daughter walked out talking about how kind he was, and is excited to go back. And the food was delicious, as expected! read more

Excellent lunch spot. I love that there's healthy options. This place is new, and it was very busy and popular. We had the chicken sandwich and build your own salad. The chicken sandwich had good flavor. For build your own salad, there's lots of toppings you can put on your salad. All of the toppings were fresh. For my salad, I had the squash, cranberries, strawberries, cucumbers, and more. I had a mixture of mixed greens and spinach. I wish there was a spot like this in SoCal. Definitely a CentralCal local place to try. read more

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I was unashamedly thrilled when I discovered Jack's was coming to my neighborhood. Every Jack's I've been to, the service has been great (especially for a casual sit-down spot) and the food has been fresh, delicious, and reasonably priced. And this Jack's is now open and hit all those notes. Staff was friendly and fast, and my southwest chicken salad was perfect. I'll be a regular! read more

Jacks Urban Eats - I love their salads. - American Near Me - Carmichael, California

Love Jacks! They have amazing salads! Can't forget to order Jacks Urban Fries. Service was quick and brought to your table. New restaurant just opened in Carmichael, plenty of seating inside and outdoor as well. Try out the watermelon lemonade! read more

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Welcome to the neighborhood! Fresh food that is easy to order and plenty of seating inside and out. What a great day when I found this place was here now. My son and I love fresh food and options. That is this place to a T. We have always liked he chain and now it is close to home for us. My "go to" is always the Lemon Thyme chicken plate. read more

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I went back to try this location yesterday and have to admit that the food was wonderful. I had a BLTA sandwich and the bacon was incredible. Sweet.....added to the overall taste to the sandwich. I had their fries to accompany it and they too were good. My husband ordered the sliced tri-tip with two sides. He loved the taste of the meat and he ordered sauteed vegetables and cheese toast. This time the cheese toast was not try and was very good. The sauteed vegetables were also good. Thank you JUE for giving me the gift to try again and I wanted to make sure I updated my original post. I attribute maybe the first time's disappointment to the fact that the place had just opened at this location and maybe it was staff training. So I highly recommend trying them in Carmichael. read more

Gotta love Jacks for their custom salads! So excited to have a good spot nearby for a healthy bite. I just wish they had a few more veggie options or at least a sando. They have a great patio and indoor space. Oh don't forget the lemonade! read more

Jacks Urban Eats - BYO salad - American Near Me - Carmichael, California

Just came back into town excited to get jack's, I ordered for togo and waited for 20 minutes. There wasn't really much customers in the store, so I finally decided to ask about my order and sure enough it was done for roughly 15 minutes. They didn't call my name. Sat there like a buffoon. At least I got a refund. read more

I am so excited for the new Jacks! I went on opening day and had the chimichurri bowl on special. It was fantastic. It had cilantro lime rice, topped with sweet potatoes, tri tip chimichurri, fried shallots pickled red onions, arugula and cherry tomatoes. All of it was delicious. My mom had the Chinese chicken salad and the chicken was so moist! Cooked to perfection. Staff were all very friendly and were trained well for just starting out. Outdoor seating is nice but the road noise is loud. Inside seating is nicely decorated and the booths look comfy. It's a great addition to the restaurant choices in this area of Carmichael. read more

Jacks Urban Eats - Chimichurri bowl - American Near Me - Carmichael, California

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Recently started eating here on my half days as it's on my way home. The staff is young and friendly. The kitchen looks coordinated and I never wait more than 10 minutes for my food even when the place is packed. I enjoy the buffalo chicken blue cheese sandwich with sweet potatoes. I often get a salad to go. Everything tastes fresh and well portioned. It's very neat here and the outdoor seating is nice. read more

I'm a regular customer, at least once a week. Sometimes things are off or wrong but today 75% or more of the tri tip in my sandwich was all grissel, no chewable meat. When the person cut it they had to know, and they said oh well. So my whole sandwich was not edible. Thanks for that. I won't be returning. read more

This one new Jacks in Carmichael seems to struggle with consistency. The soups and especially the Turkey Chili I tried today was cold and very little turkey. Same with the amount of meat on the sandwiches, the pulled pork sandwich was more slaw than meat. The wait at the register is always slow and only attended by one person even with two registers maybe they don't have enough trained staff. read more

We are so happy that Jack's has finally opened! Those Urban Fries were fantastic! Staff were attentive and friendly as soon as we walked in the door! Absolutely loved the visit! The outdoor seating is superb! read more

Jacks Urban Eats - Grilled Halloumi (v) sando! https://order.jacksurbaneats.com/order - American Near Me - Carmichael, California

This was my second time here since they opened and the service was crap place. My order online said that it would be ready at 6:45 walked in at 6:40. They told me they're finished and that they would call out the name when it was ready at the very first table closest to the counter facing the counter interacted with two different employees both of which knew I was there to pick up the order and I watched my order. Sit on the counter until almost 10 minutes past my pick up time finally went up to the counter and asked about it again and they laughed turned around, grabbed the bag and handed it to me. This place is a joke. We need managers on the floor because the people who are working in customer are not very well-versed and serving the customer much less paying attention to what's going on around them. read more

The ball and the mac & cheese were both delicious. I was feeling like a salad and a bowl, and this choice satisfied both with its slight vinaigrette taste. read more

Jacks Urban Eats - Achiote chicken bowl and half of a side of Mac-n-cheese. They were both delicious... - American Near Me - Carmichael, California

The food was amazing!you can watch them make it right in front of you!if the service is great! They have great employees! Good amount of space and nice music taste! (This was my granddaughter's opinion, and I agree wholeheartedly!) read more

Jacks Urban Eats - Half eaten club sandwich, green goddess salad and sweet potato fries - American Near Me - Carmichael, California

It's finally open and better than expectations. As a neighbor the pick up is way to convenient

Food is good but they are incapable of bringing dishes out together. Every time I have been, one salad comes out and 8 minutes later another salad comes out, and 10 minutes a sandwich comes out. It's no fun to get a meal with friends and have everyone's food out at different times. read more

DO NOT COME HERE!! Or the very least do not TIP here. These people are very Incompetent and after telling them numerous times to not add blue cheese the people added blue cheese. My friend has an allergy to blue cheese and she couldn't eat this. Wasted my time, wasted my money, waste of service. Seriously I hope they close this place. read more

Jacks Urban Eats - No blue cheese, they added blue cheese - American Near Me - Carmichael, California

I've been eating great chicken clubhouse sandwiches for more than 70 years, so I know a thing or two about them. I had one last night at Jacks, and I must say it was one of the worst clubhouse experiences of my life. You people don't understand what makes a classic clubhouse. It's about layering the tastes. You failed to do that. The bread, a soft roll of some kind was not hard crunchy or toasted as it should have been. And not three slices which is de rigger. The bacon slices, what there were of them, were burnt or missing. I know bacon is expensive, but c'mon folks. And the chicken, wwhich should have been barbecued, was bland and had a processed look to it. And the pickle? Don't get me started on that. A good dill should not be that hard to find. Overall, a nasty-tasting experience which won't be duplicated any time soon. read more

Amazing. Tasty. The tri tip sandwich and garlic fries are on point. OMG they are the best I have ever eaten. Just amazing. You have to try.

My review is almost certainly biased as this is my go-to restaurant chain, and I've frequented every one of their locations multiple times. The newest location is great, located inside a large shopping complex with plenty of parking, in a decently sized space. Service is excellent as always, and while there was a minor issue with my initial order here, management handled it promptly without solicitation. I wish this location the best of luck, and hope this great franchise continues to grow! read more

We came here last night for the first time since this location opened up in my neighborhood. Ive been to other locations before, so I pretty much knew what to expect. They did seem to have some new menu items since the last time I ate at a Jacks Urban Eats. I got the chicken club sandwich, my wife got the buffalo crispy chicken sandwich, and my daughter got the tri tip kids meal, it came with a piece of cheese bread that looked amazing. My sandwich was very good, it was something that ive never had here before. My wife also liked her sandwich, and my daughter said she could eat hers everyday. I plan on coming back soon for a salad, they have the best ranch, but I also really want to try the bbq tri tip sandwich. It sounded really good! read more

I went there today 06/21/26 on manzanita Avenue I got the steak salad it was $18 and I don't think I even got maybe four small pieces of steak!! that's not right read more

I went on May 30,2026 to the Carmichael, Ca. location and was truly disappointed. I ordered the Tri tip plate with mac and cheese, and mash potatoes. No flavor what so ever. Gravy for the potatoes was water with color. I did a to go order an ate 30mins later so maybe that played a part. The portion was good and staff was great! read more

When people talk about Sacramento's food scene, Carmichael rarely makes the shortlist. But you can't talk about Sacramento without talking about Jack's Urban Eats- so this opening feels long overdue. For years, the fast-casual "options" in this pocket were basically McDonald's, pizza, Panda Express... and somehow another Panda Express. Jack's is a serious upgrade. Fresh, consistent, generous portions, and something for everyone without feeling generic. It's the kind of spot that instantly becomes part of the weekly rotation. Carmichael is lucky to have you. Welcome to the neighborhood. And Ethan from Google -- they're open now. You can relax. read more

Food quality. Soggy greasy veggies. Mac and cheese so dried out and over done kid would not eat it. If you are seeking to be called a Jacks restaurant then you need to get people in the restaurant that understand food quality. Lovely staff person offered me another order of greasy, soggy and burnt veggies...no thanks. read more

Until a little over 1 week ago having a Jacks Urban Eats in the heart of Carmichael was only a dream. Now it's a reality! Yahoo! First visit=outstanding. Food just as usual at Fulton Jacks was amazing with many more entrees to try. Had a gift card ready to use but the registers were not yet set up to use so the manager offered the meal complimentary and let me know that i'd now have a reason to hurry back. What a great gesture! We're on our way. read more

I have been to Jacks 3 times. The first 2 times I dined in with friends and had a wonderful meal, 5 star. Then I had work done on my house and had no kitchen , so I had to eat out. I always get food to go when I am on my own. My $20 sandwich was handed to me in a small plastic container, no napkin, bag,etc I said I also had fries with the order so he went to the window and grabbed some fries that had been sitting there for awhile. He opened the small container and crammed in the fries, he had trouble fitting them in, so grabbed the rest with his fingers and shoved them in to shut the lid. after a short drive home I found the fries cold and disfigured and the sandwich very dry. Long story short eat in or go elsewhere. read more

My husband and I were so excited to try this for the first time since it just opened near us. We were disappointed. The food was not very flavorful, the fries and sandwich were soggy (yes we got takeout but we live minutes away from the location). The store was nice and clean, and the staff were friendly but the food was honestly not worth $40. The portions were big but I have had way more flavorful food in Carmichael for the same price! read more

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Slower service as compared to the Loehmans plaza location - quality of food is good but several times have had to wait 10-12 minutes for salad when restaurant isn't busy - so maybe it's just the new staff adjusting (seems like some employees just standing around?) read more

I love Jack's, and have been a loyal patron for more than 20 years. However, this new way to order, where you don't make your choices in the line is disappointing. The choosing of your items on your salad is what made your restaurant different from the rest, it was a fun level of interaction with employees as a customer. Now, it's less personal and makes me feel like as a customer I'm not as important. Often times as restaurants grow, the small pieces of ambiance that set them apart, are what is often changed and that's sad. While I love the restaurant, simple things like this, not tossing to-go salads, giving customers a lower level of food or amount and charging more are all reasons that many longtime customers I speak with are not giving you business. read more

No Menu prices is a no go for me. Why should I drive there and find out that it's overpriced?

As it has been for many years Jacks offers a good selection of tasty stuff to eat. Unfortunately what they don't offer is an enjoyable dining experience. To start with walking in the door if you happen to walk i to the line, an employee will likely tell you are in the wrong place to order, why not provide a simple sign. Secondly as I appreciate young people wanting to be employed, the service face to face is terrible. When placing my last order the employee couldn't bother to stop her conversation with fellow employees to hand me a receipt. In general the vibe is: we don't care about you as you spend $50 for a meal and prompt you for a tip while you stand in line to order your own food. Please, whomever manages this place: figure out how to train and hold employees accountable for bad service. read more

As many others have said, I too have been patiently waiting for this to open. Soo happy Carmichael has a great spot with GOOD food! Service was fast, one item was delivered as we sat down. Love the laid back atmosphere and all the employees were great! read more

Soft opening today! Great service, amazing fresh food as only Jacks can provide. So excited this is around the corner from our house. Will be going here on a regular basis!!! read more

This is my third visit since I attended the soft opening. The soft opening was good. We were in and out in an hour. The only problem was they forgot the Mango Salsa on my Cajun Chicken Sandwich. My second visit was to go and was great. Today my visit was not so good. I ordered online. When I got home my Steak Salad was missing the blue cheese and my Urban fries were soggy and only had about 1/2 the urban when I purchased extra urban. I have never placed an order of urban fries online and not received the toppings on the side. So if you order Urban Fries make sure you specify on the side if you don't want to get home with soggy inedible fries and be sure to check your order before you leave. read more

Had dinner on the patio. Bit noisy so close to the road but better than freezing in inside. I am a picky eater and they were very accommodating. The manager Aaron thought outside the box and was able to deliver to meet my eating individuality. It was really just a simple sub of raw veggies for the cooked ones listed on the menu. But, I know quite a few places that would NOT even consider doing it. Thank you Aaron. read more

Sooo happy to have Jack's Urban Eats in Carmichael!!! I had been anxiously awaiting the opening for it seemed so long, and had my first meal there a day ago. I wasn't disappointed. The service was great, courteous and friendly. They were very efficient and the food was excellent!! I had the Tri-Tip plate with mashed potatoes. Outstanding!! I'm going back today to try their Lemon and Thyme Chicken plate, and can hardly wait! Carmichael has long needed a restaurant serving this kind of food! read more

We waited a long time to get our food and they weren't busy. The Mac n cheese had no cheese or flavor. Urban fries were soggy. Chicken was dry in the fried chicken sandwich. Very disappointing. read more