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Jack's Auto Alignment & Brakes

4.2 (131 reviews)
Closed 7:30 am - 3:00 pm

Services - Jack's Auto Alignment & Brakes

Check engine light

Engine oil light diagnosis

Auto general diagnosis

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Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto repairs

Auto brake repair

Auto steering and suspension repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

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Alignment this morning
Kelly J.

Been using jacks for years. They always did me well. However they've changed since I was last there. Called a week in advance to get an appointment. Showed up on time to find a young kid with his feet up on the desk. Don't care, whatever. Told them I was waiting. After walking around nearby I come back 1.5 hours later thinking surely they're done, to find my truck parked in the same spot. I give the guy a professional earful and he has his tech jump in it right away and pull it in. 10 minutes later they call me to come talk to the tech. The older man proceeds to tell me that my truck I've known since new was in a big wreck (nope not even a fender bender) and shows me why. To which I respond nope. The bumper is from a newer body style which is why all the holes don't line up. He just stares at me then proceeds to tell me how bad the lift kit was and (which it wasn't, I've had these lifts installed in 3 prior trucks with zero issues / and they are found readily online and locally) how the trac bar was adjusted wrong and how this and that were all wrong. To which I stared back at him and blinked, responding with Yeah dude, all the adjustments are off... that's why I brought it to you! Then he gets on a high horse and tells me he can't center the steering wheel because it will lose the turning radius in one direction because the steering gear had spun internally. I said nope it didn't. The truck was just fine before the lift and now it just needed adjusted back. He tells me he's been doing this for years and won't touch it due to safety concerns. LOL. I've been in the automotive business professionally all my life from wrenching to management and this is exactly why we don't let technicians speak with customers. This guy took one look at this truck. Built a complete scenario in his head assumed the worst and decided he was too good to work on my truck. He ultimately refused to work on it. Discussed and fuming a took it home after they WASTED 2 hours of my time on one of my rare days off. Went on YouTube, searched how to center steering wheel on f250. Grabbed some of my tools and I centered it with 3 little turns of my drag link and it was like new again. Thanks Jacks for wasting my time but saving my money. I'll never be back

My 2020 Raptor powered 1966 F100. 600+ hp 658tq to tire it had better steer good!
Notso H.

Made appointment to have the I beams bent on my 1966 F100 after i lowered it. With 600+ hp to tire one needs to be sure it drives straight! It was quite obvious the alignment tech had done this many times in the past. Within 30 min he had both sides done. A bit more $$ than i had hoped but it was worth it in the end. Truck drives fantastic now. For sure my go to alignment place to have it done right the first time with zero hassle. The final piece to puzzle. Proper alignment.

Maxed out SPC UCAs on 3 inch lift - no rub

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9 years ago

Very honest shop. Went there thinking I needed an alignment, they instead pointed out a problem with a tire and didn't charge me a penny.

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Ask the Community - Jack's Auto Alignment & Brakes

Review Highlights - Jack's Auto Alignment & Brakes

Ken took to time to figure out my problem and not let me leave until it was right and I was happy.

Mentioned in 14 reviews

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I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

Tuy Llantera - Try sign

Tuy Llantera

(11 reviews)

Went to Big o on thomas after work had low tire they wouldn't fix. So went up the road to Tuy they…read morefixed tire friendly fast and affordable good price.

I truly dislike giving negative reviews, and try to attempt the company first to rectify, but there…read moreis no way to message this business. With that said... Beware! I got a tire from here 3 weeks ago around 6pm (after-hours of other tire shops). My current tire was not holding air and wasn't fixable. The young man working told me you didn't have any tires that were my size of tire but one slightly wider that would work just fine. I am not an expert nor knowledgeable when it comes to tires (that is why I go to a tire shop), so I trusted his judgement. I paid $53.60 total - I was not told it was a used tire, although with the amount I assumed, but was not told anything else other than the tire would work. Last week, the tire and car drove so incredibly wobbly, I came back in and they took it off and the inner part was completely gone! It's a miracle it hadn't blown or left me stranded - thankful for that! When I told the same young man I had just gotten the tire from you all 3 weeks ago - he said it's a used tire and no warranty - I am not sure if the width was the issue or that the tire was completely defective in the first place, but it is unacceptable business to sell such a tire or give such bad advice. Since it was after hours and I had to work, I was left with no choice but to get a new tire. I will never return this tire shop (there are plenty of other 24hr tire shops in the valley) and advise others to proceed with caution when working with them. Bad business character!

Jack's Auto Alignment & Brakes - autorepair - Updated May 2026

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