I'm not sure if it's a staffing shortage or lower quality workers, but the soda fountain drinks always taste like bleach. The food is semi warm and the employees are rude as heck. But I don't know if it's just the location or lack of quality workers. read more

The food here exists, But maybe step over to port of subs for better food. Same physical location read more

The food was good. Service was very poor. The lady was very rude. When I asked about my orange juice for the kids meal she kept insisting my daughter grabbed it. When all we received drink wise was our fountain drinks. My husband got a meal that was suppose to come with an air freshener. Nothing said they were out of the item but when he asked he was told rudely that no we've been sold out for a while. To even deal with customers seemed like a major inconvenience. We were the only ones in the restaurant. They had maybe two cars in drive thru so they were not that busy but acted like they were slammed. Just had us order off the kiosk. Never asked if we needed help or even a greeting. Will not be going back because of the rudeness of the entire staff. read more

Popped into Jack-in-the-Box through the drive-through on my way out of town in Verdi and got my usual burger cause I knew it'd be a few hours before I ate. More than a few hours before I ate again so not that I couldn't go without eating for a few hours. Lol. But I hadn't eaten all day so I had to get something. Out of all fast food places do like Jack-in-the-Box. I don't go there all the time, but if I have to go somewhere, it might be one of the two places that I go. read more

This is connected to the Sinclair gas station and Gold Ranch casino off the highway. Its a great pit stop that I always stop by at one of the three. Needed something quick and easy this time so we went to Jack and dined in. Usually we do drive thru. This location is clearly a franchise hanging by a thread. Not a lot of staff but with the few they have, they are friendly and try to run it efficiently. My food was fine. However everything else is bare bones. Half the tables are closed off. The bathroom is closed (you have to use the casino one). There are no napkins out. You have to ask at the counter and they tear you off a sheet from the large Bathroom roll of paper towels, lol. No condiments unless you ask. The straws were a mish mash of sizes where I think they took them from other establishments. The multi selection soda machine was out of almost every flavor but the basics. So if you come in ONLY to get your food and go, you will be just fine. read more

Jack in the Box - Fast Food Near Me - Verdi, Nevada

Wtf is this Jack in the box!? Mold all over my damn bun and shi. Yall deserve a lawsuit or sum tryna poison me with this bullshi ahh chicken Sanny. Service was dog shit also i waited at the front desk for over 5 minutes even though nobody was in that John. Atleast 3 different people walked by me jerkin off before one of em took my order. Sum bs bloo read more

Don't expect to get service near closing time. The staff is more interested in ignoring you so they can leave early.

Whatever you do stay away from this place. I've tried it one other time and thought why not give it a second chance, as we are coming back into town. Worse decision ever. Drive into town and skip this. Just for reference, the food was cold and I got food poisoning. read more

Omg this is the best jumbo jack with cheese I have had in a long time. Ingredients were crisp and patty tasted very yummy. The bun was also super warm and soft. Also, I didn't feel like curly fries which I usually get cause I don't like regular jack in the box fries and the fries were actually very good. The wait was a like 5 or six minutes which felt a little long cause we had to stand but covid regulations are not their fault. Also, the girl at the register (the receipt said Liliana) was sweet and friendly and working very hard to make everyone happy including one drive thru customer with a messed up order and the lady in front of me in line who acted like we were waiting half an hour. Obviously some people have no idea what customer service is like right now. I want these people to know that not everyone is so impatient and blind. I appreciated their hard work. read more

This use the be the absolutely worst jack in the box in the USA, whoever took over as the new manager has completely done a 180 turnaround! The staff is excellent, helpful, respectful, attentive, responsive! They rock! The drive through is open, there are workers always available. The doors are open to come in! What a wonderful change to this place ! Keep it up and whoever is the manager, you deserve a raise! Excellent job everyone read more

Refused to make a milk shake because "I don't want to clean the machine and we are closing soon" by soon they meant 2 hours. It was 7pm and they close at 9pm read more

This JIB is the worst in the area. The orders are usually missing items, the manager has attitude, the rest of the staff is friendly. Now they closed 9 hours early on a holiday weekend! WTF? read more

We just left and are headed over the hill. When I went to open my Fajita Pita I was in shock at what I saw, the lettuce they put in it was wilted and brown and not a little a lot. There was only 3 pieces of chicken. Never ever will I go there again. read more

Jack in the Box - Fast Food Near Me - Verdi, Nevada

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I am writing this review on the toilet because I went to this Jack in the Box last night. I waited in the drive-through line for 30 minutes, the staff was rude, the food tasted terrible (I didn't finish it), and they didn't even give me a fork with my salad. My stomach has hurt all night. I don't know why, but it's like they're trying to drive customers away. This was quite possibly the worst experience I've ever had at a fast food restaurant. read more

Staying at the RV park adjacent to the casino. Looking for a bite at seven pm. No go closed. WHAT! read more

Both on the way to the campground and the way back home my friend, and her family and I stopped by here. On the first night it was for dinner and on the second it was lunch. - large curly fries, small Coke - small curly fries, 5 piece churros, a nacho taco - first time, went through drive through, quick service, past 10pm, dining room closed, Coke nice and cold, fries were warm but not hot nor was it fresh - second time, went inside, line wasn't long, only about two people in front of me, quick service, soda was good, curly fries hot and fresh, churros were the same, nacho taco was disgusting 3/5 read more

They need to learn how to count ! I ordered 7 jalapeño poppers and only got 7 I paid fir the one that they didn't give h my e also. read more

This Jack in the Box is only open to cars at their drive thru. They used to accommodate Caltrans snow plow operators walking up to the drive up window but due to some lame ass manager they won't let us buy food at the window anymore and their dining room is closed. Has been since the start of this stupid civid epidemic. We work 12 hour shifts and need to eat and obviously a plow truck can't go through the drive thru. Thanks Jack Asses!!!! read more

Ordered the Jumbo Jack Cheeseburger. Check your food before you drive away. I received a burger with no patty! read more

Jack in the Box - Hmmmm. Something is missing here. Good work Jack - Fast Food Near Me - Verdi, Nevada

I've been here 3 times now and each time, I've waited at the counter without so much as an acknowledgement for extended periods of time. They are clearly understaffed keeping customers both inside and at the drive through waiting. Subsequently there is then a colossal wait to actually get the food. Would have been nice for an employee to acknowledge me and make an attempt to hurry it along. The gal in charge seems like she couldn't care less if we were all waiting. I stop here when traveling and need to be able to get back on the road quickly. Looks like I'm going to have to find a new stop off... read more

Has always been very slow service, the last few weeks the door has been locked with no explanation, signs on the door still say take out. Can still go through drive through if you want to wait in line for 30 min... read more

They wouldn't serve me, they seen me get out of my truck to walk to the door, as soon as I walked up to it, they quickly locked it. Informed me they don't serve truckers due to covid and we're infected. read more

I asked for a shake and the lady flat out told me "no." Just bad customer service. I get it can be crazy but give me a reason don't tell me no. read more

quick breakfast before another day of snowboarding...chilly morning and finding drive thru at jack...wind advisory in the later pm...ride 'til the wind the plan...ultimate sausage $two.eighty-nine...fluffy buns and soft sausage patties...fried egg and cheese to complete...soft and warm bite...hash brown and syrup for dessert?..golden crisp dipped in sweetness...drip on pants and jacket...sticky...know, gross...but, fueled and ready to ride! read more

Jack in the Box - ultimate sausage $2.89... - Fast Food Near Me - Verdi, Nevada

Slow service. Dirty bathrooms. Smells like smoke with the casino next door. I was the only one there and my two tacos took forever!!!

Food is always good but if you go in the morning's be warned that the woman that works the cashier is rude. Has a face that says don't talk to me even though I need to take your order. I thought it was a case of maybe having a bad day but I have been there several times and it is always the same attitude. read more

Coupons are supposed to save money. This one actually cost me money. I recently attended a local minor-league baseball game, where the team has an arrangement with Jack in The Box that if they win, everyone attending gets a coupon for a free Jumbo Jack. I seldom eat fast food (and when I do, it's either Panda Express or a teriyaki bowl from Jack), but since I knew I would be passing by a Jack in the Box in the near future, I'd go ahead and take the coupon. A couple weeks ago, I had a chance to use the coupon at a local franchise. I saw the fine print said that the Jumbo Jack was free with the "purchase of a large drink." OK, no problem, since I wanted a milkshake as well. So, I ordered my Jumbo Jack with a milkshake, and presented the coupon. "Oh," said the cashier, "this is only free if you purchase a drink." One could argue that a milkshake is not actually a drink, so I said, "OK, in that case I'll have a Jumbo Jack with a large coffee." Again, the cashier replied that the coupon would only work if I ordered a large drink. I didn't happen to have my dictionary with me, so I couldn't point out that the word "drink," when used as a noun, means "A liquid for drinking; a beverage," and that same dictionary goes on to describe a "beverage" as "any one of various liquids for drinking, usually excluding water." So it seemed to me I was firmly onside with my purchase of coffee, but again, the cashier said that coffee was not a drink--only soda counts. I seldom, if ever, drink soda. At this point, really all I wanted was my free Jumbo Jack. So, being the literal interpreter that I am, I noticed that the coupon said you had to purchase a drink (which really is Jack-speak for "soda," not that you actually had to consume it. "OK, then," I offered, one last time. "In that case, I'd like a large vanilla milkshake, a large soda, and my free Jumbo Jack." That time, the cashier took the order and did not charge me for the Jumbo Jack, but did charge me for both the large soda and the large milkshake. But, I had the last laugh: I took the tray containing my Jumbo Jack and milkshake, but left the cup for the soda on the counter. I had won and gotten my free Jumbo Jack anyway, without ever actually getting the soda. When I saw the receipt, I see that this purchase of a large soda and a large milkshake ended up costing me MORE than it would had I just bought the Jumbo Jack and milkshake alone and didn't use a coupon. So Jack got an extra three bucks out of me, supposedly by giving away a "free" Jumbo Jack. The irony of the whole thing is that I didn't even really like the Jumbo Jack. I do have occasional cravings for a big greasy hamburger, but the Jumbo Jack just wasn't very good. I enjoyed it even less knowing it cost me more than it should have after having supposedly been "free." Oh, and that soda cup? As far as I know, it's still sitting on their counter, weeks later, waiting to be claimed. read more

This was just worst lunch ever! Tried to get through the drive through it the homeless are all around Oh and the 3 employees doing something in a car. Never again. read more

For a fast food place not bad. Always prompt courteous service. Really kept clean, including the restroom's. All not bad, these guys make a pretty good milk shake read more

Very poor customer service. I ordered the Black Pepper Cheeseburger combo. The picture shows onion rings, but when I open it up, no onion rings. I go to the counter and the person says I think we ran out. I say I just saw him cooking onion rings. If you ran out of onion rings you should tell me before you sell me the burger. So then I talk to the manager and she says mistakes happen and she acted like she was't going to do anything about my missing onion rings. So I say refund my money or give me something to make up for not having onion rings. She puts two onion rings in a bag and gives them to me. read more

I mean, cmon, its jack in the crack. Kinda hard to mess up the simple deep frying food and flippin burgers. I went with breakfast burrito, meat lovers. It was good enough to eat while driving solo. read more

I stop at Jack in the Box at Gold Ranch Road in Verdi when ever I go to to get my lotto tickets; and I notice all the employees are very pleasant, very friendly with all the customers, specially Elvira and Alejandra. one time I saw one of the employees clock out and on her way out she notice a customer having a hard time figuring out how to work the soda machine. She took the time to show the customer how to work the automated soda machine even though she was already off work. Also the food does not take long to come out, of course you have to take into consideration how many people ordered before you. I noticed a lot of the customers greet Elvira by her name ( I believe she is the manager ) to me that means they are regular customers who are happy with the food and customer service and are back for more. To all the employees: Keep up the good work ! read more

Worse jack in the box I have ever been too, if you want to waste an hour in a drive thru so they can mess up your order than by all means, manager was sloppy. An over all horrible experience. They need a whole new crew the guy packing our food look like a sloth of how slow he was moving. The guy taking orders literally cut us off every word we say and go MIA for 2 minutes before responding. Once we got to the window I realized why, the man could not multi task to safe his life. I can't express this enough if you can drive a little more to go somewhere else then do so. read more

J-BO tacos and breakfast jacks... my favorite fast food. Closest one to Truckee and I stop as often as I can on my way back from Reno if I'm hungry. Dang... now I'm hungry! read more

What kind of fast food place located at a truck stop gas station off a freeway closes at 6pm? I have been here a few times BEFORE 6pm and this place has been closed, dafuq?! read more

Waited in line for 30 mins to get to the order and they said the milkshake machine was down while 4 people in front of us got milk shakes they were too lazy to make one more milk shake really? Also had the door locked so we couldn't do order takeout read more

The worst customer service ever, chicken strips were over cooked, French fries were stale , went into the restaurant to complain, the store manager was dismissive and rude . She said she would give me fresh chicken strips , less than 5 minutes later gave me the same chicken strips I returned for being over cooked. Do not go to this restaurant the food is consistently over cooked , this is not the first time I have experienced over cooked food. read more

Seriously one of the worst fast food places around. I sat in the line for 5 minutes before anyone even acknowledged that I was there and then waited another 5 minutes before I said screw it and left. No one is smiling and the guy behind me left too. Not cool at all. If anything go through the drive thru because they could careless about the people inside. Subway just opened up next door and they will actually treat you like a human. Other than that this place is still a shithole and I don't think anyone has cleaned the place in days. read more

coming back from reno i am thoroughly disappointed. we ordered a burrito combo, breakfast sandwich combo, and an extra hash brown and it took 27 MINUTES to come out! when we finally got our food they forgot a hash brown and both of the orange juices and we had to go back in twice. manager said they were understaffed but we could see SEVERAL people behind there not doing much and one girl working hard. it wasn't even any busier than any fast food place regularly is. they also gave us one of the wrong burritos and we didn't notice until we were driving. wouldn't recommend unless you have a long time to spare and don't like having all your correct food at once read more

Definitely not up to normal Jack In the Box standards compared to other restaurants in the Reno/Sparks area. I ordered the Jalapeno "Buttery" Jack since I love jalapeno's and 2 taco's. The sandwich had 1 jalapeno slice on it and the top of the bun was not buttered (hence "Buttery Jack") like is the practice at other locations and the taco's were cold. I asked the girl behind the counter if 1 jalapeno slice was the norm, she just smiled and walked away and didn't return or answer my question. I don't know who owns this franchise, but they lost me as a customer! I'll wait until I get to Truckee, CA next time to eat. AVOID! read more