Food and service was good. We went late and the line was long. It was about a 15 min wait, but they seemed short handed. Our food was hot and good. Hopefully the good reviews come through. Seems like many fast food restaurants only get the poor reviews shared. I do recommend they have more workers on a Saturday night when it's busy. read more

Absolutely disgusting and a waste of money both tacos were broken, cold and soggy. I ordered the hot mess burger and it didn't even come with the cheese that's supposed to be on there no jalapeños and the sourdough was overly toasted. I ordered curly fries on the side and I found french fries and onion rings in my bag and none of it was hot and I picked it up straight through the drive-through. Plus, they said that they have ran out of a lot of stuff and had no idea when they were going to get it back. They never have answers and they're always screaming in Spanish at the workers. read more

Apparently they're not open until 8 AM. Even though their sign said open, there were people being served inside, and their hours are listed as open on Yelp and Google. The woman was rude in telling us they wouldn't serve us and told us that they "always have opened at 8," but this must be 1984 because we've been served at 7:30 before and that's not a faulty memory. We're not stupid, it's obvious this woman just didn't want to actually work this morning and definitely didn't want to work the drive through. So this review is MOSTLY to management-- you've got to get rid of that woman. She's costing you business. read more

DO NOT GO HERE IF YOU HAVE EPILEPSY!! The open sign is absolutely horrible. They keep it on at night, and it's a fast flashing, white, bright light. Hurts my eyes. The drive thru at night takes about 10 minutes to go through 1 single order. Jack in the box here does not care about its customers, and it's clear. The food is good but it's not worth the wait or the inevitable seizure... read more

We came at 12:50 they close at 1am. They refused to Serve us because they close in 10 min. It was drive through only. As another food business owner this was bad customer service. You serve until closing. read more

Just went through the drive-through ordered two tacos no sauce I pull up to the window, the girl is rude and asks me if I want extra sauce. I said no they were ordered with no sauce so she makes me wait five minutes for the tacos. The customer service at this location is beyond horrible.. do better Jack in the Box. I'll never be back to this location! read more

The morning worker is very rude! She used foul language when we greeted her. We decided not to eat there because of her attitude.

Was pleasantly surprised with the speed of the service. This location has been notorious for being slow in the past and I could hear the truck in front of me ordering a lot of food over $70 worth so I just assumed I'd be there a long time.. I feel I was in the drive-through for no longer than any other place the average time. Only reason I didn't give five stars is one of my burgers was not the correct one I ordered but still a positive experience. read more

The longest drive through fast food wait I have ever experienced. I couldn't understand what in the heck was taking so long. Plenty of people working inside. Then I realized, they were prioritizing mobile orders and things like door dash over their customers where were present. read more

I guess I'll put my review here since they keep deleting it off of Google. I came in here yesterday and I seen so much happening that I couldn't believe my eyes or ears. I witnessed the manager (Maria was her name) screaming at her employees and then calling them names in Spanish when they walked away. Treating every employee like absolute trash. The food was atrocious and undercooked. And to top it all off When I came in me and 2 other customers witnessed some employee(Caitlyn was her name, looked like she may have been off the clock) making out and grabbing the butt of another jack in the box employee(his name was Bernard). it was crazy to see that the managers allow that in the floor because the manager Maria came to the front and seen them kissing and did absolutely nothing. Even after we told her what we just saw. She then replied rudely that I can go to McDonald's instead if I want. I will never be coming here again or any other jack in the box if this is how their stores are managed. And I will be following this review with posts on Facebook, Twitter, And tiktok to make sure everyone knows read more

Over the last few months the service has been getting worse and worse. This was my boyfriend's favorite fast food place but we will start going elsewhere. I have found hair in my food on multiple occasions (and it's not just one random hair it's multiple in one entree). They have messed up our food countless times now, forgot to put sauce on burgers, given us the wrong kind of fries after we have specified multiple times, given us half full drinks, and given us the wrong order entirely. I work in the food industry so I understand mistakes happen but for it to happen every single time is ridiculous. They either need a better manager, better training, or a whole new team. read more

As soon as I walked in all I heard was screaming, they were yelling at the guest through the drive thru window. The 4 works were so loud that they drowned out the music playing and didn't even realize there were 3 people waiting to order in the restaurant. Multiple people in the drive thru had to come inside for messed up orders. This place is ghetto! read more

Went through the drive thru, got cold fries. Took them inside during a storm. Lady took my fries never said anything and never came back with anything. After a few minutes I just left and will not be returning. read more

Very good Jack in the box foods hot staff is kind... Love the older gentleman the works the drive through he is fantastic! The drive through line always goes fast good job guys!!! read more

Ordered meat lovers breakfast croissant thru drive thru. Big mistake, the tiny croissant was hard as a rock! Couldn't eat just the insides because very messy. Waste of $5.16. Very disappointing. Next time I'll go across to Carl jrs and get a breakfast burrito there. read more

RUDE RUDE RUDE EMPLOYEE NAMED JOSE I had to wait 30 minutes for my order when there was no one else in line, there was this guy who was busy talking and on his phone the entire time, and I asked for his name and he didn't hear me the first time because he had earbuds in, then he took one out with the same gloves he was servicing in, i asked for his name and he refused, I had to ask the older man for his name and he told me it was jose. Something should be done about him because he's helped me multiple times and every time jose has been rude to me. read more

So disappointing how far this restaurant here in Jackson has fallen in service. It's like the owner just threw up their hands and said f**k it. Every time I order food I always leave missing something. The best part of it all is today I got to their drive thru at 6am which is what the sign says. I waited till 7:10 am for the old man that works the drive thru to come out and move the cone blocking the drive thru. I asked him what time they open? And to my amazement and wonder of the already shotty service, the man says to me: "Oh I don't know 6:30am sometimes 7am, it just depends on when we get here and start getting food ready!" I mean seriously read more

Such a bummer no tacos after 9, wow! Ok then Curley fries only. We still had to pull around and wait for them to bring them. But my biggest complaint is still No tacos after 9!!!! So annoying!! Why???? read more

Just witnessed a team member sharing a joint with the car in front of us at the drive-thru. Absolutely UNACCEPTABLE and UNSANITARY! Strongly questioning whether or not I should ever come back to this location. I understand this location is understaffed, and as someone who has continually worked on understaffed teams, it is incredibly stressful. If you want to smoke, do it on your own time, NOT while your handling other people's food! read more

The food is mid I mean it's jack in the box so how good can it get? But the customer service is TERRIBLE I feel like their night crew specifically is really rude. TJ they're "night boss" is an actual jackass who should be fired. I also had a lady yell at me one night bc they were closing 2 hours earlier then the posted time and she yelled at me over the intercom saying WERE SHORT WERE CLOSED lol. Honestly I'll still go here simply bc it's the only one but they do suck service wise. read more

Went through the drive-through repeated our order four times . Drove up to the window. The guy thought it would be funny and said you wanted mayo Rite extra mayonnaise and we're like no and he's laughing thinking it's super funny. We just said you know what we're good we don't need your food. He was oh are you sure as he's laughing. I would not trust any food coming out of there! A grown man acting so immature and is actually working at a place. This is what you get when they get $20 an hour. instead of having better service you get worse. read more

Wish I could give 0 stars. Only drive-in at this location. Waited a long time for our order to be taken. Whoever took our order was not listening to us when asking questions, just punched our order in as quickly as possible. Husband asked for his breakfast sandwich to be PLAIN as he has some food allergies. When we finally got to the pickup window, he asked to confirm what he ordered. The guy said yes. We pulled forward and I checked his sandwich and it had everything on it. we pulled into the parking lot and he went to the door to ask to get his order corrected, knocked and NO ONE CAME TO SEE WHAT HE WANTED. They saw him and just ignored him completely. Will never go to this location again, and might never go to another Jack in the Box anywhere after this experience! read more

I went to this Jack in the box today used the drive up window. The older man at the window was screaming so loudly at another employee . I almost drove off in fear without my food. This was not just giving someone instructions it was in your face screaming and name calling . This man should never work with other people . The old man walked away waving his hand madly . Finally a lady came and handed me my food I just looked at her and said I hope the rest of the day gets better. At that point the old man was out in the parking lot swearing and smoking a cigarette. What a scary place that must be to work read more

This place sucks! We cannot expect much from fast food, but this place reaches an all time low! Every time I've ordered from there, they have gotten my order wrong. And most recently, I was waiting in the drive through, and they cut me off right before me! Even worse, the employee started yelling slurs at me because I asked why... she told me to "Fuck off, Faggot"... DO NOT GO THERE!!! read more

Ugh....drive through is so painfully slow. Got half the order at the window and had to wait for other half out in the parking lot. Food got cold...then didn't give me the sauces I wanted or put napkins in the bag to top it off. I watched the the utter confusion going on in the kitchen from drive through window. It was terrible. Im not so sure manpower is the issue, looks like poor leadership. read more

Been to a jack in the box or 10 I. My lifetime and I have to say, after going back on 3 different occasions in the last 4 years to this same location, I will never go back. The only thing good about the place is their customer service. At least they have that. This is the patty melt from today read more

Jack in the Box - Fast Food Near Me - Jackson, California

See all

What I love about this place is open 24/7. I work nights and not many places are open late. Plus they have great food and excellent service. Will definitely be coming back. I'm going to ramble on because it says my review is too short.... so blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah. This review is currently shorter than most, this review is currently shorter than most. This review is currently shorter than most. You're rolling now - got any more to add? read more

I love jack in the box's food, it's my favorite fast food however I might not return to this location because of the wait times. I waited 25 minutes in the drive through and didn't even receive my full order. I was very disappointed, this happened last time too but I figured I'd give it another try. I won't be back here for awhile read more

I've waited in line for maybe 30 minutes with the workers just to be disrespectful at the window. Definitely not good customer service.

My family won't go here anymore, this location always messes up our order and misses items even if there are only 4 items ordered. The drive thru can take upwards of 20 minutes. How they get around the "Time flash" for their system is they have you pull out of the Drive Thru and wait up front for your food and then they run it out to you. We have gotten food poisoning from there. If you do plan on going here, when ordering from the menu do not ask them to "hold the onions" or any other special requests because they mess that up too. These are my experiences first hand, others may have better experiences but nothing has changed in the last 2 months for us. read more

Terrible food. Stale bread.meat didn't taste good. I know employees are mad they have to work Thanksgiving but they don't have to take it out on the customers. Very rude read more

Now I can't be certain of this brother, but I think Jack's off. We just don't seem to recognise him anymore since he discovered his thing; didn't even consider him as even HAVING something down there in as much as he's always been so focused upon the head. Hell, we just assumed his box was empty. Or at very least small and nonfunctional sinceJack was never one to pop one out in public. Yet here he is. Doing it regularly and predictably. Without the door closed and for everyone. Jack is showing his friendly. He's really on one; all showing his friendly to anyone who will come to his box be it early in the day or late at night. Jack is now also nimble and quick - these being his two other things attached to and hanging with his big friendly - and now likely the fastest drive-thru in town. Yes, Jack's off fast. I like to watch him about 4 times a month when passing thru Martel. Now remember he's cheap and finishes up quick so don't expect perfection in the quality but you'll get yours and nonetheless leave satisfied. He gets his friendly sprung up with a lot of once-and-dones what with all the folks passing thru on their way to the bright lights and glamour of Sonora but no worries he won't hold it against you. Well, maybe he'll hold it playfully somewhat until you get it because he gives it away equally now to everyone; locals and strangers in the night alike. He'll even make you breakfast no matter what time you meet. Thankfully in this new mature state his voice hasn't changed; hearing 'Welcome to Jack in The Box' in a Jack The Love Sponge voice would be beastly disconcerting If inserted into this his new thing. But so far Jack's off with a good head start in the race to punk that clown Ron across the street. Soon enough he'll have to change his name to Fifi McDonald if Jack keeps pounding away at his poor beat up horn. Keep it coming Brother. Stay real Jack. read more

Jack in the Box - Fast Food Near Me - Jackson, California

See all

this place sucks and they don't have good service and there food isn't even good i've been waiting for 45 min

I love the Jack-in-the-Box and I'v never gotten anything different then the breakfast Jack and I just got to tell you it is delicious If you're just looking for somewhere to just pick something up this is the place Oh and I've gotten Ultimate breakfast jack The only difference between the regular breakfast Jack and the ultimate breakfast Jack is I think there's mayonnaise on the ultimate breakfast Jack and bacon and a hamburger patty and I think that's it I love the Cinnabon's too!!!!!!!!!! read more

Jack in the Box - Fast Food Near Me - Jackson, California

Lady who took my order this morning gave me an attitude. Found hair in our breakfast and was missing a hanshbrown....damn, never had bad service from jack in the box until now. Even in Sacramento the service is better. Hope the service gets better. read more

I don't think this place gets enough credit for it's category. I have grabbed quick food here several times over the last few months and we have never been let down. It's fast food, and they do a good job. What keeps steering me in here instead of the other choices around it is how friendly and kind every single person at the drive through window is. Every time I stop in from 6 am to midnight, the person handing me my meal/snack has been chipper and ready to go above and beyond. Their menu is solid and while some things I would not get again, overall they make good stuff considering it is fast food. read more

This Jack-in-the-Box never has the monster tacos that you order every day you go there they're out of them or they're frozen. They kept you waiting while the lady manager does know how to run the jack n box. Very rude people. I will not return. I have been coming here 13 yrs. read more

Dude.. It's jack in the box. 5 stars for always being open. I'm not 100% sure what people are griping about. It's fast food. I've seen customers straight from the order box treat the person on the inside like trash from the start, and the staff deals with it with a smile. To be fair, with the way I've seen the staff be treated by some customers I hope you've swallowed down your fair share of boogers and nut. read more

Worst drive through ever! Sitting here for 15 minutes. Stuck cant back out someone behind me. Ridiculous!

They are staffed with young (under 20) workers who had good attitudes just doing their job for money. Food came as ordered, but took a long time. read more