I had to call because my key was stuck in the ignition. I called several businesses and all claimed to offer auto service but then they stated they did not. Such a big relief when I called Jack Daltons. They answered immediately and were able to come I'll same day. Ben from this company is such a great employee! He was polite, could find the apartment without direction, and was able to fix my key/ignition in under an hour! I'm so happy with the service and truly appreciate your help Ben! read more

Jack Dalton Lock & Key - Ben from Jack Dalton! Saved my car today. Mahalo! - Keys & Locksmiths Near Me

My son has a 2011 Honda CR Z where he parks it in my mother-in-law's house. He has been away on the nursing assignment for the last three months. During that time, his car battery died. Since it was not an emergency I scheduled service around five days out after I called. They called me in today saying someone is in the area so they could do the job if I was available. The service technician by the name of George Oshiro met me at the house. Super nice and fun guy very professional and he knew his stuff. We tried to unlock the doors through the handles but being a electric car the doors would not open so we had a plan B George open the latch to the hood which in turn we could jumpstart the car and then open the doors what a genius. I would highly recommend this company thank you so much for getting me out of a jam I really appreciate it! read more

The keys to our car were stolen. We called AAA who referred us here. We didn't have to wait very long for someone to come (We were told by another company they we'd have to wait 2 days until they could come out).Ben came to help us! He is such a respectful and pleasant person. Professional service. He worked very quickly; and recoded the key, which gave us such peace of mind! Thank you so much! You are Heaven sent; because of the wonderful and prompt service we received, we will be sure and recommend your company to our friends and family. God bless! read more

I told Jack of my limited response from CRV's key's transmission. He recommended changing the key's battery by going to Longs. I can find the battery and screwdriver that might fit. All over the phone. No charge. Professional! read more

Set an appointment for new locks to be installed. They told me that they would be at my place between 11am and 1pm. I called at 11am and asked if the appointment is still in. The guy that took the call said they were finishing up a job and would be there soon. At 1pm they still didn't show up. I called them at around 1:30 and they said they're still working on a job. I made the effort to set the appointment. I confirmed the appointment. They never showed up at that time that we agreed upon and never called to update me. I chose to used them based on the positive reviews on Yelp. read more

Great service at reasonable price. They were able to order & remake a replacement Key Fob at less than half the price quoted by Acura of Honolulu! read more

The lock on my front door was becoming increasingly harder to open. I had one company tell me it was impossible to fix as the fixture was old (around 1939). Finally lock wouldn't work. I scrolled YELP and decided to call Jack Dalton with 5 star rating. I liked the ad because of it's simple look. We scheduled for 2:00 the same day. BEN was prompt and professional and I was relived after looking at it he said it could be fixed. He was so quick that I asked him about 2 other locks which he ended up fixing. I thought the price was fair especially knowing I now had working & better locks on my doors! I highly recommend BEN at Jack Dalton, he did an outstanding job for us! read more

Jack Dalton Lock & Key - door knob & lock - Keys & Locksmiths Near Me

My real estate locksmith retired so had to find a new one.. Jack Dalton has been around forever so called him.. glad I did. Got a quote for rekeying and completed the job all within an hour. Ben was very courteous. Mahalo read more

My garage door wouldn't open and needed to unlock it manually with the key. Somehow the key was misplaced. There is no other entrance. Called Jack Dalton Lock and Key in the evening when most places were closed. The technician (sorry I forgot his name) responded. He was very professional and polite. He was able to pick the lock open. The garage door still couldn't be lifted as later it was discovered that the spring was broken. But I'm writing this because the technician did his job and I'm pleased with their service. Highly recommended! read more

Today was the second time we've had the company return to our property to do some work for us. As always they did an outstanding job . they came when they said they'd be there ; they got the job completed at a reasonable price as well . I'm extremely satisfied with this company and we will be using them in the future . I'll also be telling by word of mouth everyone else I know to use them. read more

Answered the phone right away and came within 30-45 minutes, as initially stated on the phone. Nice guy came with a smile and finished the job in a matter of minutes. Prices were lower than other quotes I got for a lockout. He even threw in a spare key copy for us. Definitely calling them up if I needed them and recommending them to friends. read more

Song called when he was on the way. Made my new key quickly. The price was reasonable. Highly recommend them.

My car key was stolen and the dealer, Servco, told me it would be a week before they could get to it. I could have the car towed to them and pay $500+ to have the new key made and the car rekeyed. Jack Dalton Lock and Key responded within 24 hours, came to my home and rekeyed the car for $200. The whole process took 20 minutes. I would highly recommend them. read more

These guys went above and beyond to get a new key made for my car and charged their quoted price. I would refer them to anyone in need of a lock smith. read more

Fast reliable service. Ben was personable and very helpful. Good communicator.

The technician, Jordan came to us in a timely manner. He was able to make a late model car duplicate valet key at a reasonable cost. Not many places were able to make the duplicate keys. read more

Called around 10:00 today, was able to get seen at 2:30. Great service and super cheap pricing compared to the others and dealership. Nobody was even willing to help me since my car was a Volkswagen but these guys handled the business and in 30 minutes. I highly recommend these guys read more

Quick service. Great customer service. Prices are very reasonable. Called for emergency replacement of damaged locked office door, they were there in less 30 min. when they said they would be there within in the hour. read more

Observed covid protocols which was the best part of transaction. Hired to installed and set smartly like key pads and knobs on 2 doors. Just the fee to come out was $85, + $45 each install. Tech installed 2nd lock canted and not straight, also didn't program second lock before leaving. Next time I think I'll watch YouTube and learn for myself.. complete rip off read more

I called here because accidentally I got a lockout at the time going to walk on Saturday morning. I was freeze when I closed the apt. door holding the door knob realizing I don't have the key. Thanks god that I had iPhone, yelped and listing this on top shows this locksmith located my neighbor, rating 5 stars. It's an emergency, my hubby's out of town for his business trip...zee Called and the guy came in 15 min with his tool bag. Opened the door in less than 1 min. It cost $89 by credit card. Ouch ! But I needed it and I tried to think it's lesson fee. Anyway, Song was dressed cleaned, polite and friendly. Hoping I don't have to call him again but I highly recommend this company ! Thank you, Song ! read more

I've used JD's service for myself and business purposes and they've provided great service every time. Timely, professional and no issues with keys. read more

Thank you Sung Cho for the great service you and your team served me and the low rates !...

Had two factory keys (with remote control) cut and programmed for 2010 Nissan Rogue. The locksmith arrived promptly as scheduled. Quickly cut and programmed the keys in about 15 minutes. Then demonstrated that everything worked properly before going on his way. I highly recommend Jack Dalton Lock and Key for any locksmith services. read more

Great to work with. Quick and price conscious. Had to replace all the door locks and they were able to work within my budget and schedule.

They were awesome. We had a time sensitive issue with replacing the locks on our front door. They came out in a hour in a half after our call. The technician was quick and did an excellent job. The price was reasonable and fair from my prior experience. I highly recommend Jack Dalton Lock and Key. read more

We needed new keys programmed to the immobilizer of our car, after changing the ignition switch. It wasn't an urgent situation and the gentleman who answered the phone scheduled a locksmith within a day, which was fine with us. He arrived on time and was done in 10 minutes. The keys work great, but leaving 4 stars because paying $157 for 10 minutes of using a computer tablet like device seems VERY overpriced. read more

Awesome quick reasonable service. My gf locked her keys in her room and once we called they came through quickly and at reasonable rates. Check them out read more

Fast and Friendly service! Fixed a lock, re-keyed a door and made duplicate keys within a hour! Thanks, Gordon!

I recently lost my car keys at work and I was unable to get my car out of the parking garage. Needless to say it was very frustrating. I initially called the dealership where I bought my car to see if they could help replace the keys and they couldn't have been more difficult to deal with. They were going to make me tow in my vehicle just to replace the keys. I didn't have the time or the means to do that so I decided to look for another alternative and I am glad I did! I remembered working with Jack Dalton Lock & Key a year prior with my home door locks and they did a fantastic job then, so I called to see if they could do vehicle key replacement as well and fortunately for me they did. Not only were they able to replace my keys but they provided a mobile service where their representative drove to meet me at the parking garage where my car was located instead of having to get my car towed into the dealership. Day saved! This has been my 2nd time now using their service and I can not recommend them highly enough! Each time they arrived promptly and both of the representatives that came out to meet me were friendly and professional with excellent customer service skills. The prices they offered were extremely reasonable and worth every bit of the over all value of the experience working with them. Will not hesitate to use them again in the future! read more

This company is one of Hawaii's best if not the best. After waiting 4 hrs for pop a lock I got too hot too hungry to wait any longer so I called Jack Dalton lock and key they came in 15 minutes at most. Got job done fast. And charged me 50.00$ less then pop a locks price. I do not know what a bad day I had after car stolen these guys made it ok. And I felt it is not the end of World for me. Thank you very much. Jack and Crew ....Aloha read more

A BIG awesome thank you!! Answered my phone call the first time and was able to squeeze me in the same day, although it was about noon already. Ben, our tech, came out well within an hour. Very friendly, professional, great service and I'm very satisfied on the workmanship. Re-keyed keys, door lock and ignition, reset key fob and made duplicate of keys that I needed for other stuffs. Before I knew it, the job was done! Thanks Ben! 5 stars for Jack Dalton Lock and Key!! read more

Awesome service! Mobile so totally convenient! Took 15 minutes and I had a spare key made for my car which has a chip in it. Very thankful and appreciate the quick service! read more

Called for lock out. Locksmith was already nearby by on another job and got to my place very fast. Got door unlocked in a few minutes. Will call them again if I ever lock myself out again. read more

They installed a Schlage BE 369 combination code style deadbolt on our rental unit in Kai Lani. They charged $161 to install the lock and re-key the garage door to match the key to the front door. Our caretakers had to have them come back out and reinstall the lock a month later (our renter found that he could access the condo without any code at all!). They came out and admitted they had installed it incorrectly - but still charged our caretaker $94 to repair their mistake! I wrote them a letter requesting a refund. The owner called me to follow up and a few weeks later he sent me a refund. I had originally rated them with one star but updated to four - because they did the right thing. read more

We recently had tenants vacate one of our rental units and did not surrender their keys. Security of the unit was compromised so we needed the locks changed. I called a few places before I settled with Jack Dalton Lock And Key. When I made my appointment in the morning, the nice lady on the phone said we can get someone to you about noon but if he can get to you earlier i'll give you a call. so I said ok, perfect. While I was out running errands and getting supplies, I got a call from her saying they can get there earlier but I told her I was out running errands. She said no problem, just call them when I return. I got back about 12:30 and called them back. She said someone will be there at 2:00pm. The locksmith arrived promptly at 2:00pm. He rekeyed 2 deadbolts and 2 entry locks and rekeyed them to match the master key. The mailbox key was swapped out as well. We had 4 extra keys made for the unit and two for the mailbox. Everything was done at exactly 3:00pm at a cost of $159.00. This is the first time we had to rekey a unit so I was impressed how fast and efficient he was. My first impression of Dalton Lock And Key is they are very accommodating with fast and friendly service at an affordable price. I would recommend this place to anyone in need of a great locksmith. read more

First off, I remember this company from the 90s so they been around for awhile. I called after moving into my new place and locking myself out. After 20min from calling some asian guy came by real quick and got me in my apt... I got to admit he was quick with the locks as well. They were more than helpful.. they even made me a set of keys for FREE! Hopefully I don't have to call a locksmith anytime soon but I made the right choice and will be using these guys if I need a locksmith. Local company with some history is the only way to go. read more

Big huge Shout Out to Jordan and everyone they were fast and efficient and totally saved my life.I completely recomend these guys

We will call Song at Jack Dalton's Lock & Key for all our needs in the future! Our son lost the key to our 2015 Jeep Compact and the spare key (for some reason) did not work! In a panic, as he needed to get to work, we called JDLK and a very professional and calm man named Song (sp?) said he could get someone out to him in 20mins. Ben showed up, unlocked the car and made a new key within 15mins. Definitely saved the day, with ease and professionalism. We are customers for life. read more

I had the pleasure of meeting Gordon today. He was very personable, listening to my needs and ensuring that my safety was a priority. The whole experience with Jack Dalton Lock and Key has been superb. I would definitely recommend this company to anyone. They are true professionals who put people first. Donna read more

Having so much fun at Kailua Beach State Park, we decided to end it by locking our keys in the trunk of our rental car. Fail. Called AAA, were told the locksmith estimated our issue to be $175 to resolve, (had to make a new key) and AAA would only cover $60. Perfect news for vacation. Song arrived in no time and was able to get into the car without a new key. He is professional, friendly and effective--the exact person you want to have on your side in an emergency. Cannot recommend this company any higher. read more