We went to Jack Astor's while staying in Ottawa a couple of weeks ago We had just finished shopping and wanted to go somewhere familiar to us We decided to got Jack's as their Hunt Club location given we were in the area Inside it is your typical Jack's bar with funny pictures, chalkwork and videos on TV with a casual atmosphere Service was prompt and quick there which I was impressed with I had my normal chicken tenders and fries which I enjoyed I had some of my hubby's Dandan noodles It was really good and not as spicy though it said so on the menu Would definitely recommend this spot and location in Ottawa read more

Jack Astor’s - Dandan noodles - Canadian (New) Near Me - Ottawa, Ontario

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We went a week ago to Jack's in Ottawa We went to their Hunt Club location after a day of shopping at Bayshore Their location is just like the other Jack's we've been to Your typical casual bat Service here was quick and friendly here which we were really impressed with We ended up having just mains for tonight I had the Dandan Noodles on their new menu items My wife had the chicken tenders and fries Food was excellent Enjoyed the noodles Another good meal at a different Jack's location read more

Jack Astor’s - Chicken tenders and fries - Canadian (New) Near Me - Ottawa, Ontario

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I haven't been to a Jack Astor's in probably 15 years. I was pleasantly surprised with the super welcoming, kid friendly environment. It was just after the lunch rush, and we were seated promptly. Crayons and kraft paper filled each table. I ordered the three fish tacos and fries. They were pretty solid (see pic). Hubs got the hot chicken sandwich and fries, and the kids got chicken fingers and fries. Only complaint is the portions were on the smaller size, we devoured our food pretty quickly. We weren't stuffed, but we weren't hungry, just content. Another handful of fries on each plate would have been awesome! We did contemplate ordering another side of fries for the kids after they were done their meals, because they were still hungry. Service was super cheerful and pleasant. This is a fun chain restaurant. I'd come back and recommend for family/group gatherings. read more

Jack Astor’s - Canadian (New) Near Me - Ottawa, Ontario

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The restaurant is big and atmosphere is welcoming. The food is typical and standard fare. I've been here a few times and everytime I found that the pricing is a bit high for what you get and taste is just okay. The food is not bad but not great either. Given the price and the quality, I only go when friends want to eat at this place. read more

Jack Astor’s - Chicken club & burger - Canadian (New) Near Me - Ottawa, Ontario

Manny was a great server, the food was delicious and the service was fast and friendly. Thanks !

Got the chicken tacos again and absolutely love them! Will definitely continue to get these. read more

Jack Astor’s - Donuts - Canadian (New) Near Me - Ottawa, Ontario

We love Jack's! Lansdowne & hunt club. Can't go wrong with their bowtie pasta, Caesar salad or just some sauced up chicken tenders. I prefer 'em hot! Service is always amazing & efficient. Love the fun, chill environment. And the crayons and table paper to draw on read more

Jack Astor’s - Epic Chicken Caesar Salad + Buffalo chicken burger - Canadian (New) Near Me - Ottawa, Ontario

The perfect amount of gluttony when you come to Jack Astor's. Tried the Boss Hog burger with poutine. Nothing better than a burger with a sausage cut in half and bacon, except when you get a woven tower of poutine! Service was great and they even brought us a free app for the inconvenience of having to wait for an extra table for our reservation. Would definitely recommend coming here for a good atmosphere and good food. read more

Jack Astor’s - Boss Hog burger with poutine - Canadian (New) Near Me - Ottawa, Ontario

Our (7ppl) first time at this location & enjoyed each of our holiday diners. A very nice server (Jaz) helped to make our stay a pleasant one. She was friendly and attentive. For my dinner pick, I had the Smokey BBQ bacon cheese burger (opted for a bunless burger) & had a cesar salad as my side. The combination was satisfying. And I managed to eat all of my dinner because I decided to skip the buns. Finished dinner feeling full but not too full that I feel sick. It was also nice that we had crayons for drawing on our paper table cloth. Goodtimes had by all. read more

Jack Astor’s - Smokey BBQ bacon cheese burger without the buns, the hot banana peppers on the side and a cesar salad for a side dish - Canadian (New) Near Me - Ottawa, Ontario

Went with a couple of old friends as they treated me for my birthday. The waitress gave off a persona like she didn't want to be there, which I never actually enjoy - as if we're burdening her by being there. The 3 of us shared wings and nachos. Food was ok. Nothing memorable. read more

Great restaurant with a huge variety of food! Consider Jack Astor's like a step up from a Montana's or a Kelsey's, they have great meals and their options are always excellent. We were there with a large group for a birthday party, another party was late leaving so we had to wait for our second table. The staff were more than accommodating and provided us with an app to chew on while we waited, no problems. After ordering, the food and drinks came pretty quick and everything was excellent. Have been before, and will definitely be back! read more

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Always a good time stopping here while in the area on Hunt Club. The service is awesome and the food really works. Better than many of the other chains in the region. read more

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Quite disappointed. Came in and sat down at a table, and was waiting for 30 minutes before I had to have a staff member assist. The assisting staff member proceeded to roll her eyes at me when my back was turned (the group I was with saw it happen). A server then proceeded to come along (who was the nicest human being and did a great job), and was then taken over by an older server whom was less than charming and was not nice at all. Truly the Jack As*{^# of the Asters I have seen. Very disappointed. read more

Absolutely garbage. Was there last night for an after work function, in which appetizers were already preordered. First thing was there was no A/C. Secondly, hardly anyone in the place (bad sign). Third, drinks took forever to arrive and there is nothing like piss warm beer in a sanua. Fourth, the food didn't show up and after our complaints, we got "I'm really sorry excuse " and" we had issues in the kitchen ". Whatever food trickled out was crapping Sysco factory made stuff. Fifth, the bathroom where absolutely disgusting, the females in our party were so grossed out. At that point we wanted our tap , but they couldn't even handle that. I really think they should go out business and the management should find another career. The hospitality gig is not for them read more

I like to end my reviews on a positive note. So, I'll start with the stuff we didn't like. I wonder about how fresh the food is based on the speed that it arrived. But, this is a chain restaurant, so I can't expect gourmet stuff. The rice served with the salmon was from a packet, most likely Uncle Ben's. The potatoes served with my steak were from a mix. The butter was some type of petroleum byproduct. When I'm paying for food at a sit-down reataurant, it should be real. If I want fake food, I'll hit a drive thru. That being said, expectations this location exceeded expectations. We were greeted at the door with a smile and seated promptly in our booth. A perfect booth for 2, raised from the floor so that you can interact with your server easily. There's even a bar at foot level to rest your feet. Our server greeted us promptly and took our order. We already knew what we wanted, such that drinks, appetizer, and mains were taken right away. Bread and drinks arrived 5 minutes later. Calamari arrived 5 minutes after that. Mains arrived 10 minutes after that. We enjoyed every chew. Nicely seasoned. Dessert is a must when we eat out, especially with cheesecake. 1270 calories though. Jump in with both feet and don't look back! Good thing there's a big parking lot to walk off the calories. read more

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I love this place. The food is very consistent. The bartenders do cool tricks. And it is always very clean. As far as chain restaurants go, I think this place is a gem. read more

Jack Astor's "Nacho Boards" are surprising culinary treat. They took a concept that is as old as the hills (Nachos) and made it fun, tasty and shareable. Everything we had was great. The service was spot on. The overall quality was much better than what you would expect from comparable US chains Strongly recommend read more

we always love Jack Astor's and feel you can't go wrong. this location offered a great atmosphere and excellent service, however I must offer feedback for a menu item I hadn't yet tried. the Chicken Pad Thai was just "okay" and would not be something I would order again. the sauce is not a traditional peanutTy flavour, and was too sweet and there was barely any chicken. perhaps you may want to consider using a different recipe. read more

I'm giving this place four stars mostly for the service otherwise I'd go with three. The food is ok, not extraordinary, neither bad but decent for the price and quick service. I often go here for lunch or happy hour with colleagues since it's nearby my work. Employees are usually friendly and useful; the ambiance is excellent especially the patio on summer months can be quite enjoyable. Personally, as I'm trying to follow a Keto lifestyle and avoid carbs, I usually go for steaks and replacing fries with veggies or salad, but this place is not the ideal setting for it. I wish they'd offer more low-carb options such as bunless burgers. If you're looking for a hip, pub-style ambiance to socialize with friends and colleagues around a nice cold brew and some finger food, I would still highly recommend. read more

Terrible food (cold burger, bland Miso Salmon bowl), kid Pizza was horrendous), slow service, extra charges all around. Last time visiting for sure for over priced and low quality food. read more

I'm waffling between a 2 and a 3. This is the 3rd JA's I've been in and all were different. This one was, well, odd. Firstly, the staff seem to like to hover...around each other...and gab. Our particular Server was fine but we did have an issue getting her attention. Very pleasant though. My dining partners coffee came in a dirty mug. The reply was that their mugs stain. This came from both the Server and the Manager. Now, I know the difference between a stained mug and one that has a thick coffee ring half way down! That's a used mug no matter how many times you repeat what sounds like a scripted response. Stacked Poutine! Never ever order this if you want to finish it before it gets cold, this is not clever, just plain stupid. Make sure you like grated cheese because I found lots in a simple dish thats supposed to be curds only. Otherwise it's just french fry soup. UGH The Guac was tasty; too bad there wasn't more of it. Other than that we just wanted to get out of there. There is too much competition out there for us to bother going back. read more

I have never eaten at any Jack Astor's before. So why am I writing this? On Wednesday December, 14th, I did a beer keg delivery to the Jack Astor's on West Hunt Club in Ottawa and was greeted by an on-duty manager by the name of Leah. I don't normally do keg deliveries, I work for a local courier and freight company who was asked to help out due to the increased demand this holiday season. Some people at Bars, restaurants, and retail stores treat delivery drivers like something they scrape off the bottom of their shoes. Not Leah, she was very respectful to me. Actually the most respectful from a consignee that I have had in years. Leah understands that delivery drivers are potential customers. We need to eat too. Not only was she very professional, she even offered to bring me a fresh brewed coffee. We sat as the coffee was brewing and had a nice chat. I have been on the fence about visiting Jack Astors as a customer. Not anymore. I will be back as a customer. If my server is half as professional and courteous as Leah, I will have an amazing time. Thank you, read more

Let's just say the look and feel of the place was what left the best impression on my wife and i after our recent visit here. The waitress took forever to take our drink order, took three times to get a refill and even longer for our food to arrive, and when it did, it was before the starter we ordered. The food was a little expensive for what you get, $15 dollar burger that's tiny and a$19 pasta that had nothing else on the plate, no salad, garlic bread or anything. The one saving grace of our experience was the manager who comped the whole meal when we brought our concerns to his attention. I've had great food experiences at other locations, so I'm going to chalk this up to a bad day and leave it at that..... for this time read more

The good: Went here just before christmas after leaving another restaurant due to bad service. Server was excellent. They were accommodating to our infants car seat. Server knew the menu. Made recommendations on the burger and she was bang on. Great variety on the menu. Their new location will bring us back. We weren't fans of the Kanata location. The bad: the bun on the burger was a little too chewy for the great patty. Chicken parm was OK. read more

Came in for a going away party for a colleague on Friday, what a great time! Was surprised at how large the bar area was, lots of bar top tables and high booths, and the bar counter is like kind of U shaped to optimize the seating. The servers were wonderful, very quick and attentive, which also surprised me given the amount of ladies milling around socializing and going from table to table. I had a beverage and nibbled at some of the appetizers going around. The nachos were AMAZING! Not only do they have shredded cheese and a slew of other toppings, but there is also a delicious chipotle mayo which just makes it freaking amazing!!! I will definitely be going back!! read more

Tried to get in to Mandarin for lunch but we were told there was at least an hour wait time so our party of four walked over to Jack Astor's and we were not disappointed! I had the 7oz steak frites with red wine jus and truffle parmesan fries... It was absolutely delicious, I regretted not getting the bigger steak!! Aurora was our server and despite being crazy busy, she was excellent!! read more

Jack Astor’s - Steak cooked perfectly to medium - Canadian (New) Near Me - Ottawa, Ontario

Decided to give it a try. Walk in and get a table right away, waitress shows up to offer drinks almost immediately after..... Then it turned around and went downhill.. Only noticed one half of the restaurant but every single table is a high top, and half of them were tiny round tables meant to fit 4 that have a weird pedestal coming out of the middle that blocks social interaction and takes up way too much space. Not enough room to hold and read a menu or get your food and drinks. Menu was a little strange. Was expecting something like a steak and burger house and half the menu was a mix of Korean bbq, curry, Greek and salads with weird dressing and toppings on them. Atmosphere was also weird, the place was set up like a classic rock/country bar but the music was top 40s pop remixes with a DJ playing in the middle of the room??? Staff looked like they had no idea what they were doing, the place wasn't even half full and the ticket times on bar drinks was ridiculous. Saw the bartender pour a simple whiskey on the rocks and it sat on the counter for 5 minutes melting before a server finally picked it up. And our server was nowhere to be found. We got our food.......we finished our food..... Not a single time did she come and ask if it was okay. And it wasn't. My mashed potatoes felt like they had clumps of sand in them and my boyfriend's burger wasn't cooked properly. When we finally got our bill, it also sounded like we were being rushed out because a party of 50 was coming soon. God help them all. Extremely unimpressed and will never come back. The only entertaining part of this bar was that one of the tv screens was playing clips from failtube. read more

I came here with coworkers after work because we all equally dislike moxies, the vibe when you walk in is very good we were seated fast on the bar side at a tall table, the couch is a bit slippery my coworker kept sliding lol. Our server was Awesome her name was Leah, she was so friendly and chill, they Accomidated my veganism by bringing me An iPad that listed everything I could and couldn't eat, I just ended up ordering the guacamole which was on special, a side of rice with vegetables and French fries, the guacamole size was quite large and you get more nacho chips if you run out before the guacamole, and the rice with vegetables was so reasonably sized I was pretty full after all of it, the guacamole was also DELICIOUS. The French fries I ordered took awhile (which was totally ok because I was stuffed) but none the less because they took so long jack astor's made them on the house, and also provided my table with a free dessert, it was also my coworkers birthday so Leah and the table came up with the idea that her and just the men of jack astor's would come out and wish the ladies a happy birthday, it was pretty hilarious LOL, but then I'm Assuming the manager (a female) came over and didn't introduce herself she just said like oh who's birthday is it etc which we found odd/ creepy because we didn't know who she was LOL until she went and talked to staff Awesome experience, we all for sure will be back it's our new work spot!! read more

The bus service to this location is abhorrent. You got the 176 stopping a 10 minute walk away. And good busing is important when you're main money maker is getting people drunk. Anyway, the pictures on the back of the menu creep me out, but the menu is different and significantly better than the Kanata location(which looks like a brothel). The wait staff dresses in uniforms, so not like cheap hookers, unlike Kanata. If you're going to drink, the alcohol selection is shit in that it's only beer and wine. Put a cider on there for those of us who hate/can't drink beer and want a drink of the same status. Though seriously, edit your allergy menu. There was a sandwich and a kid's pizza on there that did not show for containing wheat. . .so I dunno if you just randomly make your pizza's not out of wheat, or if your allergy menu is wrong, but probably in your best interest to get that checked. read more

Great place. 40 beers on tap and excellent menu Staff are super friendly. Try the Long board nachos read more

Jack Astor’s - Canadian (New) Near Me - Ottawa, Ontario

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Consistently decent food. We've fallen for a burger there and keep splitting it. Sat on patio this time read more

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Thanks Melissa for great customer services stayed with us all throughout the basketball games and keep coming to check on us till game was over Great night for watching Kobe's last games The staff gave us excellent costumer services, we ask if they could put Kobe's last game, they put the game on the big screen, the last half with sound which is never done for basketball in a restaurant, in Ottawa Thanks Leah to for hooking the game up and make us feel welcome The salmon plate was delicious, love the rice mix spice, great dessert smore's was excellent compliment to the game Amy took care of us during the whole game even watch a little bit with us Thanks to all read more

Ten of us for drinks and food. Wouldn't seat us. Only two servers. Still waiting for contact for that apology. read more

Overpriced menu of simple, small portions. Waitresses were excellent but they are all of one body type. Can you guess which one? Ottawa is diverse. Your staff should be too. Not coming back. read more

first thing no fries and no frozen blueberry drink and bad service long wait don't reccomend

Truthfully, not sure what the hype is about this place. Drink was too surgery and for it being a cocktail, it felt more like a mock tail. Barely anything on my plate either. For the price you pay, it ain't that decent. The appetizer was nice. We got the spinich dip. read more

Inflexible hostess. I know they are just starting up after pandemic, so I hate to be critical, but I have to be honest. We had a reservation for 5:00 p.m. to celebrate our daughter's birthday (on the patio of course - the only option at this time). The patio was empty except for one other party when we arrived. We were seated at the first table at the entrance beside the only other party and at one of only two tables right beside very noisy Hunt Club Road. Seeing all the vacant tables the same size as ours that ran down the side of the building and away from the noisy traffic, I asked the hostess if we could be seated at one of the other tables. She said no, she had reservations for all those tables too. Now unless people making reservations specifically asked for those tables, and I doubt that each and every one of them did, I don't see why she wouldn't have accommodated our request. I have made similar requests over decades of dining out and have always found the restaurant willing to oblige. What made things worse is that when we left well over an hour later, three of those tables had not yet been occupied. Clearly those reservations weren't for more than an hour and half after we arrived. The overall experience at that table was terrible.(The guy at the next table was on his speaker phone conducting a business meeting, but that's another issue) The food was okay, except the fries that accompanied my burger were doused in way too much salt. I know they can't put salt on the table, but before you put that much salt on a customer's food, you should at least ask them if they want salt. I should have sent the meal back. read more

The two stars are for 1) the friendly aspect of the service and I like to believe the chef did his best in the circumstances (except for the fries...) 2) the previous visits when the food was of better quality. The 0/3 are for the following: 1) having to sit on pieces of onion which I had to remove leaving my fingers stinking for the rest of night in-spite of washing my hands repeatedly. 2) having a steak that was rather inedible, not because the chef did not cook it the way I asked, but because the meat was of bad quality, period (I was able to eat less than half of it, the rest was junk) 3) having terrible fries that were also almost cold... Disappointing... read more

Just had the worst fish and chips I've ever had. The batter was overly thick and over cooked. The fish itself tasted frozen and had no flavour what so ever. The colslaw did not have any dressing and the fries were mushy at best. The beer was cold and the service was quick, so I can't give a 1 star for that, but I would not eat here again. read more

I got the ahi tuna both times I came here. Both times they were delicious. This time I went for lunch and had them in a sandwich with avocado. Amazing. The side selection was great. I had the Mediterranean salad. They have a large drink menu selection. The environment was perfect for a social event. I went here with my girl friends to catch up and gossip. Service was also terrific. I'd definitely come again. read more