Both my daughters have been going to Sam for years and she is, by far, THE BEST!!! She is always…read morevery accommodating and makes it so easy to fit them in whenever is best for us!! Payment is always super easy, she accepts Apple Pay, Venmo and Cash App so I can pay for my daughters from home! Who else does that?!?!? All this being said, she's just the best at what she does.

I've been coming to Sam for almost a year after having such a bad experience at another threading…read moreplace (that will not be named). And thanx to Sam she has got me Looking right and she never disappoints. She's super sweet and so friendly! My brows and face stay flawless because of her care and attention. She accepts all forms of payment like Venmo, Apple Pay, Cash App etc which makes it super convenient.

Manpreet always does an amazing job on my eyebrows. She's very precise and takes her time to make…read moresure everything looks perfect before I leave. I really appreciate her attention to detail, and I'm always so happy with the results. Highly recommend! -- Savannah

Been to this location a couple of times. You can make an appointment or walk in. The staff are…read morealways helpful and nice. There usually isn't a wait and its affordable. They wipe down the chairs and also include aloe afterwards if you need it. I will keep coming back.

I have missed Kuldeep! I haven't seen her in so long but I tell you she knows my brows better than…read moreanyone! Make your appointment today!

10/10 experience. As you can tell, I haven't gotten my brows professionally done in 11 years…read morebecause I was terrified, but Ashley did a terrific job on my brows. My sister said this Beauty By Thread has never done her wrong and I know she's been going here since I was a freshman in college (that was 10 years ago), so I had to come by and give the place an threading a try. I am so happy I did! Feeling confident! Thank you Ashley!!

I've been to this location a couple of times but at my last visit, I had a very great experience…read more Jasmine did my eyebrows as well as my upper lip and she was so so gentle! She took her time and left my eyebrows exactly how I wanted them. Definitely will be coming back to check out the other services they have to offer!

I have been a loyal customer for a long time, which is why this experience was so disappointing and…read morehurtful. During my most recent appointment, a noticeable portion of the front of my eyebrow was threaded off. As soon as she finished, I immediately told her that my eyebrow had been messed up and that a large part of the front had been taken off. Her response was, "Oh, I see, but it's only a little bit," and I was offered just $2 off. What may seem like "a little bit" to someone else is not a little bit when it is your face. Eyebrows take time to grow back, and they play a huge role in a person's confidence and appearance. I felt completely dismissed and like my concerns were not being taken seriously. What hurt the most was that nobody apologized while I was there. Nobody acknowledged how upset I was. Nobody offered to make it right. I still paid for the service and left feeling embarrassed, upset, and honestly heartbroken. I ended up crying afterward because I was so unhappy with the outcome and how the situation was handled. The only reason the issue was eventually addressed was because I reached out afterward myself. After contacting the business, I did receive an apology and was offered a refund, which I appreciate. However, I wish that same level of care, concern, and accountability had been shown while I was actually sitting in the chair and checking out. Word of advice, I will not be returning. I truly hope that moving forward, long term customers are treated with more respect, understanding, and sympathy when concerns are brought up. Mistakes happen, but how a business responds in those moments matters just as much as the mistake itself. I hope no one else has to leave feeling the way I did.

Nice first time experience! Not only was the person there patient (I received an important phone…read morecall which took 10 min), she was friendly and did an AMAZING job! She -listened- to what I wanted and after going in looking a hot mess, my brows are now cleaned up perfectly! The shop is small but very clean and inviting...no need for it to be any larger.

This is a good place to get you eyebrows treaded because they look good after. However the hours…read moreare false they always say that they are open till 5:30pm but when I went their they were closed. This has happened multiple times and it's a consistent problem that needs to be fixed.

I absolutely love this place! The people that work here are always professional, pleasant and they…read moredo exceptional work. The suite is always neat and clean. They offer a variety of services like eyebrow threading, chin, and upper lip as well.

I went to Joti and she made my eyebrows look perfect! Not sisters, cousins, but TWINS!!! She was…read moregood!!!

I only get my eyebrows threaded and I usually like to go to the same lady at the place by my house…read morebut this was an emergency situation ha! Walking around the palladio we parked in the garage initially, i love that this place is close to the parking lot. I peaked in the window when first walking by to see if I could get lucky and have a short wait but nope! Every seat was taken on the waiting couches and every threading chair had a client and professional at it. I decided I would come back later. After the movies and shopping, I peaked in the window again and there was no one, score! I got to sit right away and the woman doing my brows was so nice a listened to my request with intention. She was so fast and we were in and out! For $12 its an amazing deal and now my brows are beautiful!

They are really experienced. I've been going there gor over 2 years now and hsve never been…read moredisappointed. I love this place.

Dilraj is great. Very professional and she is very talented. She uses Natural henna. Thank you so…read moremuch !!

I had the absolute pleasure of working with Dilraj for my bridal henna, makeup, and hair, and I…read morecannot recommend her highly enough. From the very beginning, she was kind, patient, and incredibly attentive to what I envisioned for my big day. She truly listened to everything I shared -- from the little details to the overall look I wanted -- and made sure I felt comfortable and happy throughout the entire process. Her work was not only beautiful but also done with so much care. The henna was stunning, the makeup was flawlessly natural (how i wanted it), and the hair exactly how I had imagined it. She was flexible, professional, and so helpful, always making sure everything was just right for me. Thank you for making me feel so special and confident on such an important day -- your talent and calm presence meant the world to me!