I only get my eyebrows threaded and I usually like to go to the same lady at the place by my house…read morebut this was an emergency situation ha! Walking around the palladio we parked in the garage initially, i love that this place is close to the parking lot. I peaked in the window when first walking by to see if I could get lucky and have a short wait but nope! Every seat was taken on the waiting couches and every threading chair had a client and professional at it. I decided I would come back later. After the movies and shopping, I peaked in the window again and there was no one, score! I got to sit right away and the woman doing my brows was so nice a listened to my request with intention. She was so fast and we were in and out! For $12 its an amazing deal and now my brows are beautiful!

They are really experienced. I've been going there gor over 2 years now and hsve never been…read moredisappointed. I love this place.

My bf and I were discussing his need to get his eyebrows shaped and plucked, and to our surprise…read morewe noticed Beauty by Thread as we were exiting the Nike Outlet. We entered the well lit beauty salon and Jenny was busy with another client, she motioned for us to check in at the front desk via her kiosk, this was an easy process. After discussing the desired look, she also recommended threading the cheek area to clean up his beard. My honey said it was painless and professional experience. He got the exact desired look and was super happy with his results. So if you're a fella in need of professional grooming, book Jenny asap. Also, don't forget to leave a nice tip. Thanks Jenny.

I had a great experience! Priti threaded my eyebrows and she did an amazing job! I will be coming…read moreback!

From the moment you walk into the shop, it screams beauty and excellence. The attention given and…read moretalented care taken to shape and frame my brows for my bone structure and face, was uniquely perfect.

I had a consultation on my eyebrow fix…read more The office is beautiful. The staff friendly. And Ellie is so kind, patient and professional!! She talked me through my up coming appointment as I am a bit nervous. She explained what to expect, what she is going to correct and the after care and future appointments. I feel very confident in her abilities!! Looking forward to my appointment. Can't wait to see the results!!

Was in the area and decided to walk in. Didn't have to wait. Was immediately helped. She did such a…read moregreat job. Was in & out within 5-10 minutes. Great location. Salon was clean and comfortable.

This was my third and final visit to this location, and unfortunately every experience has been…read morenegative. From the moment I walked into this salon, the experience was uncomfortable. I walked in, said hello, and received no greeting in return. Instead, the employee immediately told me to "sit down on the third chair" without any acknowledgment or basic courtesy. From the start of my appointment, the employee was extremely rough while threading, to the point where it hurt. When I instinctively moved away and politely told her that she hurt me, she became visibly upset. During a previous visit, I was actually cut while being threaded, so this time I asked her to please be careful. Instead of responding professionally, she seemed irritated that I brought it up and continued threading even more roughly. The customer service was awful. She was not welcoming at all and came across as someone who does not enjoy her job. When I tried to address the situation, she became argumentative, making me so uncomfortable that I got up and left. When I asked for her name, she refused to provide it, which is completely unprofessional. I do not recommend this place. The only reason I kept giving it chances was because it's conveniently located and usually not busy--but now I understand why. Customer service and professionalism clearly need improvement. Based on other reviews and the fact that she has been the only person I have ever seen working in the salon, I believe she may be the owner--which makes this experience even more disappointing. If this is the level of customer service being set at the top, it explains a lot.

Absolutely amazing! Just learned they went under new management. The girls in there are so nice and…read moreconsiderate! I had Horya do my threading on my eyebrows, she was so gentle and even taught me a little about eyebrow growth. She was very kind and went into detail on other services they offer. I absolutely recommend this place to everyone!

Stopped in on a whim after getting my nails done next door. The lady was very nice, worked fast,…read moreand my brows look amazing! Love the way they came out. She did a really good job with the shaping and got every single hair that was out of place. $14 for brows.

Nosheen is so amazing! She is so welcoming and very fast. She always listens to me and leaves my…read moreeyebrows looking amazing. Highly recommend!

Nosheen was so fast and very friendly! My eyebrows looked amazing!! I definitely recommendread more

I have been going to manisha for years now I followed her…read morefrom her downtown location. She is my skin care expert. I have always trusted her with my microdermabrasions and facials. I love the way my skin looks and feels. She is also great at eyebrow threading. Highly recommend her because she truly cares about people.

Manisha is great with threading, waxing and facial services..her service matches customer needs and…read moreshe is very professional with her work ..