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    Perfection By Thread

    4.7 (155 reviews)
    InexpensiveThreading Services
    Open • 10:00 am - 7:00 pm
    Updated a few days ago

    Services - Perfection By Thread

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    Sam is always great! My eyebrows are always on point! FYI, she will now be open Mondays! And will be closing at 8pm every day now! Book your appointment now!

    I got turned away around 3:08 as you can see and here are all the available times that she did not want to see me at.

    I honestly hate to write this review because Sam's work on my brows has always been good, but her attitude and professionalism are the worst I've experienced. I've been a client for almost a year, and while I've tolerated her behavior up to now, my most recent visit was the last straw. I had an appointment scheduled for 4:10, but I showed up at 3:05 just to ask if she could take me in earlier. I was met with the rudest and nastiest attitude, being told she was "really, really busy" and I had to come at my scheduled time. Mind you she was sitting on her phone with a client in her chair. But when I went to cancel my appointment, I noticed she had available slots at 3:20 and beyond. It felt completely unnecessary and unprofessional. It would have been okay if she had just said to come later nicely. At first, Sam comes off as really nice, showering you with compliments, but once she considers you an established client, her true colors come out. As a paying customer, I expect to be treated with respect, not as if I'm an inconvenience the moment I walk in. Sadly, all the negative reviews about her attitude are completely accurate. She accepts payments through Venmo and similar services, and all the transactions appear as "payments among friends." Pretty sure you need to have a business account set up with these services because we are certainly not friends. Just be honest, Sam--transparency matters! I've taken my business elsewhere and am now much happier with the service I'm receiving. Sam, if you're reading this, please work on your attitude. This is my first time ever writing a review, and it's unfortunate it had to come to this after today's experience.

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    3 months ago

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    10 months ago

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    7 months ago

    I've been going to her for the past 3 years. Sam does everything very fast and she shapes my eyebrows very well. 10/10 would recommend.

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    3 years ago

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    10 months ago

    Brows were done very unevenly and the attitude was unprofessional. I would not recommend

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    3 years ago

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    3 years ago

    Sam is amazing! She takes her time and makes sure you're happy before you leave! I love that she has a professional booking system!

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    3 years ago

    What an amazing job! I absolutely love my brows! She did them under 10 mins, and they are flawless I highly recommend this place

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    Page 1 of 4

    Ask the Community - Perfection By Thread

    What do u charge to get both eyebrows threaded?

    $10

    Is Perfection by Thread opened or closed? Want to get my eyebrows done but don't want to drive if they are still closed due to the virus.

    Open

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    Review Highlights - Perfection By Thread

    “I've been coming to Sam for almost a year after having such a bad experience at another threading place (that will not be named).”

    Mentioned in 120 reviews

    Read more highlights

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    I had an appointment with Cici at 4:45 today and for some reason I thought it was 4:15 and I got…read morethere early..But Vivian stated she can take me early if I'm okay with it and I said sure. I got a lash lift and my eyebrows waxed. I have anxiety so she was super nice and talked to me the whole time and made sure I was comfortable. She also gave me some good pointers as of what this was a good choice for me vs extensions and the tint. Thanks Vivian you were amazing and so kind! Will be back soon!

    Absolutely disgusted with how this place treated my friend, especially after she had been a loyal…read morecustomer for over a YEAR. After getting her lashes done by Vivian, she developed pink eye with extremely red, swollen eyes and is now dealing with medical bills. Her husband is also developing symptoms, and to make matters worse, she JUST had a baby and is terrified of passing the infection to her newborn. Instead of showing concern for a loyal client, Vivian argued with her about a refund and only returned HALF of her money. The owner was also incredibly unprofessional about the entire situation. After a year of giving this business her money, this is how they chose to treat her when something went seriously wrong. Completely unacceptable. I would never recommend trusting this place with something as sensitive as your eyes.

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    Went here yesterday and walked out feeling like a million bucks. I used to get my eyebrows done at…read morethe Sunrise Mall, but stopped going bc it was always such a long wait time and the service wasn't consistent. I would walk out with different shaped brows every time I sat in a new threader's chair. Jas is located inside a hair salon next to Big 5 Sporting Goods. I was seated right away and Jas was done in less than ten minutes. She explained what she was doing and also let me know the areas she left in the shape she did so as to repair my eyebrows' shapes. She was efficient and left my eyebrows in the best shape I've ever had them in. I will definitely be back!

    I have been a loyal customer for a long time, which is why this experience was so disappointing and…read morehurtful. During my most recent appointment, a noticeable portion of the front of my eyebrow was threaded off. As soon as she finished, I immediately told her that my eyebrow had been messed up and that a large part of the front had been taken off. Her response was, "Oh, I see, but it's only a little bit," and I was offered just $2 off. What may seem like "a little bit" to someone else is not a little bit when it is your face. Eyebrows take time to grow back, and they play a huge role in a person's confidence and appearance. I felt completely dismissed and like my concerns were not being taken seriously. What hurt the most was that nobody apologized while I was there. Nobody acknowledged how upset I was. Nobody offered to make it right. I still paid for the service and left feeling embarrassed, upset, and honestly heartbroken. I ended up crying afterward because I was so unhappy with the outcome and how the situation was handled. The only reason the issue was eventually addressed was because I reached out afterward myself. After contacting the business, I did receive an apology and was offered a refund, which I appreciate. However, I wish that same level of care, concern, and accountability had been shown while I was actually sitting in the chair and checking out. Word of advice, I will not be returning. I truly hope that moving forward, long term customers are treated with more respect, understanding, and sympathy when concerns are brought up. Mistakes happen, but how a business responds in those moments matters just as much as the mistake itself. I hope no one else has to leave feeling the way I did.

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    Perfection By Thread - threadingservices - Updated October 2026

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