Just took my new to me Les Paul Standard to them for a set up. It was off and rattled an awful lot…read more Got the guitar back about a week later and it was a night and day difference. Casper worked some magic on it. This store is everything you'd want out of a local guitar shop. Everyone is cool and really knowledgeable.

I did my guitar lessons here and that's about all I did here, what I did was I rented a guitar and…read morean amp but now I have my own guitar and amp (I bought them)

Don't bring your repairs here. I just had my second experience having my repair forgotten about in…read morethe queue. I was quoted 2-3 weeks, when I followed up 2 months later they discovered that the unit had been sitting ready for pickup for a long time and no one reached out to me to tell me it was ready. If I had to guess, it seems like the repair folks are swamped with work and that they're constantly asked to prioritize items that are going to the sales floor over local customer repairs. Sad, this used to be my favorite shop in Seattle. Now it feels like they target the tech-salary or boomer collector over working musicians, and all the charm and relatability is gone. Won't be back.

I brought in a guitar with some very relic'd tuners. They were rusted, bushings to the post, on…read moremultiple tuners. The repair shop took the greatest care, cutting the posts, drilling them out and protecting a beautiful flame maple neck. They then buffed the headstock. My stellar Tele works as well as it looks! I am so grateful! I could not recommend this shop enough! Thank you Thomas!

Brought Rick a guitar to have new tuners installed and he did a great job. Recommend this man!…read moreThank you

I highly recommend Celestial Instruments! A few days ago, the business owner, Rick, helped me…read moreunderstand more about an accessory I needed for my acoustic guitar. He went above and beyond to assist me after regular business hours even though he knew I was not going to buy anything from his business. I truly appreciate Rick's friendliness, the education he provided me, and his willingness to help me understand more as a newbie. When I'm ready for additional or upgraded equipment, I will definitely seek him out!

He is the best at what he does, nothing is ever left until it is the best he can do! He works with…read moreall his clients to make sure they are happy! I know because I get to see him in person all the time. And his perfectionism is true gift when it comes to making an instrument work well for its owner. He knows how much it means to his customers to be taken care of their baby! The vehicles to your dreams.

Where to start? Robert has done 3 jobs for me in the past year. First, he setup an Epiphone 339…read morethat looked great but didn't sound so hot. After his setup it sings and is now my favorite guitar. Next, I gave him a VOX Guardsman amp that had some static issues. He checked and cleaned every connection. When I got it back it sounded clean and loud. Next, he did a repair/restoration of an old LP that I did not take a care of. He straightened the neck, installed new frets, gold hardware and tuners, adjusted the nut and polished the whole thing. Robert returned it to factory condition. The neck is straight and the action is sublime. The quality of Robert's work is very high and he is equally gifted with instruments and amps which is rare. Additionaly, Robert is really easy to work with, a great communicator and his rates are super reasonable. I am very glad I found him and will be bringing him more work. I've had some good repairs before but Robert and Smithway are the best I have experienced.

Nice little music shop that rents, repairs, and sells new and used instruments. I was surprised at…read moretheir variety of items, considering they are rather 'off the beaten track'. Plus, their prices are better than some around town. Good customer service and knowledge about products.

Once again, Mr. Castleman came through for us. I totally forgot (my bad) to come back and write a…read moresecond review in march, after he fixed my daughter's cello. What a great job he did! Not only did the major stuff get fixed, but also every nick and scratch was filled, smoothed and removed. The cello looks a lot better now. Also, he saved us some money by working on repairing existing pieces, instead of just replacing the bow. He did advise us on better handling of the bow to avoid future problem, and also that the bow fix could be just a temp thing, and might still fail. That was back at end of March. The bow is still being abused daily here! =) Once again, thanks for the artisan-ship, for the professionalism and for the time you took talking to my daughter and I. We always learn something valuable from you! =)

Aaron has been working on my guitars for a year and a half!…read more From the first time we met, he was warm, professional and knowledgeable, I am a Professional Performing Musician. I used to have my work done at Mike Lulls Guitar Works. When Mike passed, I was desperately looking for a Luthier. When Aaron told me that apprenticed under Mike, I was overjoyed!!! When I initially took my first guitars to Aaron, it was to do some minor "Tweaks". After seeing AND feeling the quality of his work, I ended up taking all of my "Immediate Rotation" of guitars for him to work on!! In closing, Aaron was ALWAYS fair and accommodating. I am still taking my instruments to him! Simply put..... A GREAT LUTHIER!!! Thanks Aaron all of your hard work!!! Craig Coleman

awesome service with no wait and great value $$$ ,,,and a fun time hanging out while he works!read more

Have been here twice excellent guitar recommendations. Sat patiently with my in laws as the chose…read morenew instruments and the follow up on a repair on the FIL was incredible. I will purchase my next instruments from here for sure. Grateful the kind folks here treated us with care and support.

Beautiful space with helpful and friendly staff. Always worth a visit. I have introduce many…read morepeople to Dusty strings as a stepping off point to exploring harp.

Paris is a pro! He has restrung a guitar and Mandolin for me and really good at his craft! Timely…read moreas well!

Dropped off a Stratocaster that desperately needed a set-up. Paris Patt was friendly and very…read moreprofessional. I have fallen back in love with this guitar as it now plays like a dream. It is so awesome to have a high quality guitar luthier in this area. They also have a really nice selection of guitars for sale. Highly recommend.