We purchased a used sax for my son a couple months ago. Was told we get a free inspection and…read moreadjustment, including up to 2 new pads. We left it with them and picked it up a little later. Fast forward 2 months and my son is complaining now that his skills have increased and his private instructor said to get it checked out. We dropped a light inside in a dark room and there is light everywhere with the keys closed. If you press really hard you can get rid of most but not all of the light. Paying Ted Brown $225 to get a couple new pads, a hole leveled, and a couple bent keys fixed. My son has babied this thing so I know it's not new damage. I doubt they actually looked at it. Buyer beware. Otherwise we are happy with the purchase, just won't be going here for servicing.

Great staff that are happy to answer questions without pressure or expectation that you'll buy…read moreright this second. They act like they'd rather make a connection with you so in the long run they become your music store, not just a big box shop.

quite a drive for me living just south of Olympia, but well worth it, next time will give myself…read moremore time to enjoy the area & this amazing music shop. found Crossroads had the Martin in stock I was looking for thru the Martin website, had tried a big box music store near Seattle but pretty much ignored so walking into Crossroads & immediately greeted & attended to by Sara, one of the owners of the "mom & pop" musical instrument shop was very pleasant. The Martin Jr in stock was hanging with the other guitars was ready to play & she set me up to try it out. They had a good selection Martin accessories including a good assortment of guitar strings including the Martin brand so I also bought a spare set of the Martin LifeSpan Phosphor Bronze Light strings. I was short on time so did not get a chance to fully take in the ambience & experience of Dan & Sara's music store, but reading up on Crossroads before hand on their website & stepping into their store, I felt the warm embrace of some good vibes, and appreciate their community involvement in local music events in this very charming waterfront town. I like contributing to local businesses so I not only walked away with a very nice Martin acoustic electric guitar, it felt rewarding to give back. I hope to explore more of the Washington peninsula & look forward taking more time visiting Port Townsend & Crossroads Music.

Great selection! They had many more Ukes than your average Guitar Center and many higher end models…read moreincluding KK and Martin that can be hard to find even in Seattle and Bellevue. The owners were friendly and helpful and encouraged trying out different ideals. (I loved the wonderful KK baritone) and gave useful and helpful tips on restringing. My kind of music store - they are passionate about their stuff and it shows.

Instead of ordering online with another big box music store or directly from Fender, thought I'd do…read moremy business here to help local employment, as Fender's online store listed them as an authorized Fender dealer, before that never knew about this chain but glad I found them. Not only did they have the getting hard to find Fender Mustang Micro guitar headphone amp, but discounted from list $119 to $99. Sales person Francisco was great, sale had just ended but display case still had the sale price so he honored it like all stores should. By the way, this little Fender Mustang Micro is an amazing little guitar headphone amp & it's rechargeable instead of eating up batteries...

I brought a trumpet in with a stuck mouthpiece. The salesman crushed in the bell bow of the…read moretrumoet while he worked to remove the moithpiece. While they offered to have their inhouse repair tech fix the damage, the refused conversation for me to send my instrument to my regular repair tech. I contend that if the face of their company is so inept as to damage an instrument while removing a mouthpiece, how can they be trusted any further.

Great owners, great instructors. Go learn to play an instrument, a fantastic life skill that will…read moreenrich your earthly experience! Very competitive pricing, many great teachers to choose from, many instruments taught. What more could you ask for?!

I've been taking weekly guitar lessons with Joey Archer since early May 2010. I've never learned an…read moreinstrument or taken professional guitar lessons before, but I'm glad I found Joey to be my instructor. He is patient, personable and gives me good "homework" assignments of new guitar riffs, chords and other exercises to work on. I feel like I'm getting quality, honest feedback on my progress, and having him there to correct my technique or give me tips is definitely worthwhile. I can't imagine trying to learn on my own, especially since I have very little real musical background (I don't think the recorder counts :P). I'm sure it's possible but having Joey there to point me in the right direction speeds things up and helps avoid unnecessary setbacks. I wanted to at least get a solid foundation and start with good habits before I set out to learn electric guitar, and I feel like I'm getting that with Joey. He's flexible with scheduling and make-up lessons, very knowledgeable and fun to learn with. I feel like I'm making good progress and look forward to improving more with his guidance. Would definitely recommend Joey to anyone looking to learn guitar or another instrument in the Lacey area.

Its been a few years since my Son took lessons but I saw no yelp reviews. Here is my original…read morereview... I was impressed with Nick after my Sons first introductory lesson. To this day I am still impressed with the guitar lessons he receives. I really like that Nick teaches the fundamentals of guitar instead of just what the latest popular song is. The goals and benchmarks Nick uses motivates my son to keep practicing. We are so happy with our decision to take lessons at The Olympia School of Guitar.

I have been taking lessons from Nick for 15 weeks. Nick is always encouraging and is in tune (no…read morepun intended) with me and my assessment of my progress. He always askes how my week of practice went. When I express frustation, Nick always has a strategy to address the problem and I have found that his suggestions have been very helpful. As a teacher Nick is always on time and prepared for me. He makes learning guitar fun even when it is hard.

I reached out to this local music store for advice on my two ukaleles. They are family heirlooms…read morethat I guess are each at least 70 years old. Since I don't know what I don't know, I was given information about them from two lovely gentlemen Jeff and Brian. Thank you both for your sense of humor, information on how to travel with them safely and also your outstanding customer service. Thank you again!

We very helpful with replacing a string I had popped on a violin I had checked out from the…read morelibrary. The library had just gotten the violin recently, but didn't include rosin. The staff were nice enough to donate a piece of rosin for the library's instrument, and helped replace the string, and tuned afterwards. :)

I stopped in here to get a violin i got off craigslist looked at and the staff were all super…read morefriendly and very informative. They obviously do this for a living but it's so amazing to see people be able to look at an instrument and understand it so quickly. As someone that is just learning a violing i really appreciated that they took the time to look over my random instriment and recommend a few fixes and explained why they were important. Some things can wait as I am just learning in my free time but others like a separating fingerboard are important for playing in general so it was nice to be guided a bit on their necessity. Ultimately it is my decision what to fix and took them up on the fingerboard and it looks great! Really love it. I was also surprised that they cleaned my case. Because I just got it, I hadn't taken the time to clean the inside yet and was pleasantly surprised to see it had been cleaned. Feels like a nice personal touch 10/10. Will def go back for any more work I get done or if I want to upgrade instruments

Spent a small fortune to restore my mothers violin to send to my niece for her to play in her high…read moreschool orchestra - but totally worth it. The shop keepers are friendly and know their craft.

I am a very experienced musician - I have taken hundreds of music lessons from dozens of teachers,…read moreon a variety of instruments, and even have a performance degree from an elite music school. And I can say that Carol is one of the best, most dedicated and insightful teachers that I have ever encountered. I had a lot of damage from music school - i.e. "drummers can't sing", "you are tone deaf", etc. and Carol helped me move far past that into a place where I can sing comfortably, confidently, and most important of all, have fun doing it! Carol won't try to fit you into some style of music that you don't enjoy - a lot of teachers think that the only "real" singing is classical, jazz, etc. Carol is more of the Bruce Lee philosophy - she doesn't aim to fit you into a certain "style", she is there to help you produce the best sound that your body can make. We all sound different because we have different physical characteristics and backgrounds, and Carol helps you to understand the fundamentals so that you can fully express yourself without strain or injury. She is comfortable with students of all ranges - some of her students were very experienced musicians like me, and others were total beginners. But we all felt that she had helped us progress in a very big way. One of the biggest surprises of my time with Carol is how much healthier I became. As a child I had asthma, but now I think it may have been just bad breathing technique - no one ever taught me how to breathe! Carol showed me how to breathe in a more relaxed and full-body way, which means that I can run faster and longer, and lift more weight at the gym. That was a surprise! I have also noticed that my speaking voice is better - it is easier for me to talk to groups of people with or without a microphone. Now I can speak more clearly, with less strain and without blowing my voice out. My time with Carol was a very deep learning experience, but also a lot of fun; we miss her here in Chicago. Thanks Carol - you changed my life!

From the owner: I specialize in voice training and vocal coaching such as preparing for a performance…read more I also can teach you basic piano, theory and reading music.

I keep meaning to write the review. I must tell you how wonderful of a school this is…read more Each and every teacher (Angela, Sarah, Trent, Eli) demonstrate conventional and non conventional teaching methods, kindness, warmth, approachability and passion. My daughters are all in piano and my littles picked up an additional instrument. My daughter is learning flute and loves it, even if right now it is just a year of learning to blow correctly. My five (now six) year old picked up drums and will randomly start beating a tune using different surfaces where ever we find ourselves. She is hearing music in everything around her. Music 1st/Tuned In also demonstrates grace when I have mommy meltdowns, when I am late on payment because I am waiting on paid medical, and when I try to work the schedule around a second job. It is a little cramped in that big house, but it is a house of love in our family. I can't thank you enough.

My kiddos take lessons for so many different instruments and they take all of them at Tuned in…read moreAcademy and their sister school Music 1st. They are the best! All of the instructors are knowledgeable about their music. Not only that but they are attentive to their students needs and learning style. If one strategy doesn't work, they try another. Lessons are fun and engaging for the whole family!

Ryan helped me in searching for my piano. He did a pre-purchase inspection on one that he advised…read moreagainst. Good thing, as I ended up finding one in much better condition with his guidance. He has done an awesome job in regulating the action and making the piano sound great. He's very friendly and obviously has a passion for what he does. Also, he is a very talented player and always inspires me when he completes his work and tries out the finished product.

This is our first time using Pianova Piano Service because our prior piano technician moved away…read more I was extremely pleased. The technician, Ryan, is meticulous in his cleaning and tuning. Before he started, we had a discussion about what I expected, including "strict" or "loose" tuning of the bass notes. When he finished, the piano was immaculately clean, the hammers voiced, and tuning perfect. In addition, Ryan is friendly and clearly loves his job. Piano tuning doesn't get any better than this.