Excellent service, highly recommend! Owen is so responsive! Use for all your music needs.

My son levi takes guitar lessons with Aaron. He has learned so much already and loves going! Highly recommend getting lessons here for any instrument! Everyone is kind, professional and best of all, AMAZING MUSICIANS read more

The husband's guitar string snapped, and we needed to find a music shop. Reached out via Yelp to see who carried them. They replied quickly that they did, and hubs went down the next day! We will be back! read more

This place was great when I needed some random pro audio cables and VESA mount. Do your part and support the local business that supports you. Think twice before launching your browser and buying online, we need more small businesses just like this. read more

not only was i misinformed by numerous people but turns out they kept charging me even after the payoff was done and said that it was an auto exchange from rental equity crap. If you pay off your instrument don't just keep billing them and then NEVER even offer or give a refund after you stole from someone. Would not recommend to anyone ever. oh and before someone says sorry you didn't have a good time what can we do...give me my 370ish dollars your company stole from me back. that is it. read more

Very impressed with Ted Brown. Rented a clarinet for a reasonable price and was given options to pay monthly or in advanced. Made it an easy decision to let our daughter try her hand at an instrument on a small budget. Thank you for making it affordable for children to try an instrument! Also anytime we had a question or issue they were always friendly and knowledgeable! Breath of fresh air! read more

Clark is the best! There's a reason I buy from local good people - they care about quality and making things right, and are able to call vendors immediately when an issue does arise. From amps to guitars, I've always been taken care of by this crew read more

I was in here twice last week and was provided with awesome customer service by Nathan. He helped me pick a new guitar and capo , very nice guy even listened to me rant about unnecessary crap the entire time . Over all a great experience, I will definitely be returning. read more

I have found this store to usually refer me to their Tacoma main store. Silverdale's store has a variety of instruments placed on the walls and many smaller items available on the floor. There's a nice assortment of maintenance items available for various instrument types. The sheet music assortment is ok. Here's where I usually referred to Tacoma. The atmosphere appears rather cramped. Staff are helpful and knowledgeable about both music and the products available. read more

Amazing Service! Outstanding Staff. I HARDLY post reviews about anyone, but this one needed to be shared! I came in to purchase my first guitar. As an amateur with any type of instruments, I admit that initially I felt daunted to go to any music store in general. I don't know much about price ranges for guitars nor do I know much about music in general! Walking in, the staff were very friendly and accommodating even though it was busy. Shortly after arrival an employee (Coleman?) helped me find a guitar. We went into the guitar room and tried a few sizes. I will mention that initially I planned to spend $350, but after trying the Taylor GS mini it felt perfect for feels and I knew that was the guitar for me, even though it was a little bit more pricey. The quality was well worth it though! Coleman was sure to ask me my interests in playing guitar as well as what I was looking for. I felt very happy with my experience and it helped ease the "daunting" part of entering the music world as an adult. He was friendly, polite, experienced, and I have recommended him to my friends and family who are also interested in guitar. At the check out, a guy named Tom and a lady named Marissa were working and we're both very nice. Marissa helped me and was accommodating to my questions about guitar accessories. I was also happy to see that the guitar came with a fantastic case! All in all I had a lovely experience and plan to come back in the future. Great staff all around that made the experience fun and welcoming. read more

This is a review for the Silverdale store and in particular Tony in repair. First I'm going to say that the employees were great. Friendly and courteous. Even to a guy walking in that is out of their demographic (66 yo ). I took 2 trombones in for adjustment and he did such a fine job that I then took my main horn in. His work is excellent and he is knowledgeable and the rates are good as well. The only thing I would mention is to make sure that you convey to him what you want to achieve and expect and he will do it. Any work I need to have done will be taken to him. J.D. Sequim read more

Good selection and variety! Good customer service. Offer 5% off with Kitsap Card. They also offer lessons, rentals, and even birthday parties! read more

5 Star planted reviews! Sweet. (note: since writing this review the 5 star planted review has vanished. Nice) Well, I don't really like this store very much, but I don't hate it either. This place pretty much caters to students with tons of sheet music and beginner instruments. Can you really blame them though? There's gotta be money in that. They don't really have a lot of high end products being that it is a small store. That's the problem that I really have with this place though. The purpose of me going to a store is to try out some new gear and see if they fit my needs. I don't want to come into a place and order something only to find out it isn't what I really needed. I can do that on the internet and often with more options and at a better price. I also get the feeling that the employees are talking out of their ass when it comes to some of the gear (though I'm sure if I were trying to close a sale I would do as well). It's a good option for a quick fix for music solutions locally, but any major purchases, instrument testing, or professional recording solutions would be better serviced somewhere else. read more

Been in twice, Uninviting , unhelpful The person at the counter barely made eye contact. She just stood at the register. The guy generally answered my question, but very short with me, no info on what I needed. Its As if they wanted me to go away. So i did and never coming back read more

I really really want to patronize this store, but as a person who works during business hours, they are always closed when I am in Silverdale visiting all the businesses who don't keep bankers hours. Well I finally was passing by during the day after a dentist appointment and stopped in, but was really disappointed in how the selection has taken a nose dive toward the cheap low quality spectrum. I used to salivate over acoustic guitars in their store, but It was all low end garbage this time. The electric guitar wall is severely diminished - mostly squires and other crap. Is this place about to go under? read more

Fair and professional had no problem exchanging one instrument for another and even gave me a few extra accessories. Highly recommend.

I have not had a bad experience at this location. It fills a need. If you want a music store with a ton of selection and to try out many different options then this is not the store for you. It serves a purpose. It is a small store. I have purchased accessories and rentals for my daughters band program and have had no difficulties. The rental process was quick and easy. When my daughter had a problem with her flute, we took it in and they quickly replaced it and we were on our way. The staff has always been helpful. We have always been treated well and given good advice. If you are looking for a huge selection then I would recommend the Ted Brown in Tacoma which we have also patronized. No problems there either. read more

Ted Brown Music has been a great help to our family and budding musicians. Our teen has been renting instruments for 2 years and expanded his personal percussion selection through the shop. Repairs have been quick and painless. My husband (also a percussionist) was on the hunt for a marimba for our home and was given a deal no one could beat which included home delivery and a very nice repairs if needed package. The staff is knowledgeable and well versed in the needs of young musicians especially. read more

This place is OK for a music store.Not great but not bad either.I just wish that they could get the young people working there to pay attention to the clients instead of playing clutch-butt with each-other. read more

My boyfriend and I went in on Saturday to purchase and instrument and we walked In and was greeted which cool that's what your suppose to do. So as we were looking around no one really asked us if we needed any help which was kinda weird but it was a store being ran by a bunch of young adults. So then as we needed to find someone to make our purchase the male was polite and grabbed what we were buying from the back and turned to another employee who was in the back playing guitar and asked if he wanted the sale because the guy who grabbed it was "busy" the male playing guitar said no not really but I will if I have too which im thinking you probably get paid the more you sell but apprently playing guitar was far more important. He finally came and grabbed the instrument and proceeded to check us out with kind of an attitude. As I turn around the guy who was to busy to check us out In the first place was massaging the female workers shoulders and being inappropriate, right in the front of the store. I was very dissatisfied with our time in the store and I have never had a problem like this before and I've purchased plenty of things from you guys. I don't know if I will ever come back due to the fact the employees were so unprofessional and not wanting to help anyone. read more

If there was a no star option, that'd be my pick on this one. The prices are high for products you can get for less elsewhere. The schools reccomend this store, but I can't figure out why other than they are closer?Maybe thy have a deal going? They lied to me about costs ahead (doubled my bill to pick it up, and ittook 4 times longer to fix than what they told me. And the quality of teh repair is junk. SHould have saved myself the pain and experience.) They couldn't answer any of my questions, kept referring me to other stores.. waste of my time and energy.. I'm seeing about family buyingfrom the localhometown stores and shipping it to me so I don't have to deal with they yahoos again. read more