I went in again after they botched the job on my ring. I spoke to Rhonda, the manager, and she is…read morepretty much the greatest person ever. She's ridiculously nice. Apparently when my ring came in after repairs, she wasn't able to look at it, so I got the associated who wanted to argue with me instead. But she assured me that all the issues with the repair job that I noticed would be fixed on a rush order. Took two seconds, in, out, done. I'm pretty psyched, will update when I get the ring back.

getting a piercing was such a quick and easy process and the staff were very helpful! faith…read moreperformed my piercing and they were committed to making sure i was comfortable and happy with the placement of my two new piercings. they made the process as painless as possible and i was in and out in about half an hour including completing paperwork. aperture has a good selection of very pretty jewelry and i was thrilled to be able to choose a set that matched perfectly with my existing piercing. 10/10 experience and i will be back for any piercings i plan in the future.

I had such a great experience here across the board. Lindsey made me feel super comfortable and…read morerelaxed during all of it. I love how they turned out. Highly recommend.

Renee has a great selection, a wonderful blend of brands and sizing. It's always changing and she's…read moregot a great eye. If you tell her what you're looking for, she will always steer you in the right direction. I noticed a negative comment here on Yelp and I can't fathom how someone could take away that impression. I would highly recommend the shop to anyone who lives here or is visiting the island.

If contempt for customers were a business model, this shop would be thriving. Unfortunately, it…read moremasquerades as a consignment boutique while being helmed by one of the most astonishingly rude and unprofessional owners I've ever encountered. I entered as a visitor to the island, genuinely excited to browse and even went out of my way to compliment the inventory--despite the laughably inflated prices that would make even luxury resale shops blush. That courtesy was clearly wasted. When I asked to see a pair of Red Bottoms, the owner sneered and announced the price as though she were issuing a challenge. Upon my perfectly reasonable response that I'd like to see them, she laughed and asked, "Are you sure?"--a remark dripping with smug judgment and barely concealed disdain. Let me be clear: this was not "banter," nor was it misunderstanding. It was a deliberate, classist attempt to belittle a customer. To be treated with such open contempt in a retail environment is not just off-putting--it's remarkable in the worst possible way. Save yourself the time, the walk, and the insult. This store offers nothing you can't find elsewhere, minus the humiliation. Stay away.

I had an unbelievably heartbreaking experience involving Castellano Jewelers and a family heirloom…read morea year ago that I feel is my responsibility to share. It has sincerely taken me a year to process the grief from what transpired in order to be able to write this review. My mother and I took my grandmother's ring (her late mother's) to Connie at Castellano's, looking to resize it as my engagement ring and to replace one of the stones, since a large gouge was in one of them. This gouge is very important to the unfolding of our experience. Initially, Connie and her staff seemed incredibly knowledgeable. They explained that the vintage stones that were in the ring weren't genuine emeralds, but had value due to the fact they were no longer manufactured in the same way, so Connie recommended against exposing them to heat and preserving them along with the flaw, which my mother and I appreciated. They also explained that the delicate nature of the setting would make it virtually impossible to replace the stones without significantly altering the appearance of the ring, adding to their recommendation to preserve it aside from a resize. I am a deeply sentimental person, and therefore I appreciated and trusted this careful and conservative assessment by the jeweler. When I went back to drop off the ring for service, the jeweler insisted I also have it "re-tipped so that the stones don't fall out." I asked if this was in line with keeping the stones preserved and protected from heat, and she said yes. We trusted her professional judgment, thinking it would complement the previous assessment about preserving the ring. We did not hear from Castellano's for almost six months. When I called in to inquire about the ring, they could not find it. Thankfully, they did find it, said it was ready for pickup. It was an emotional rollercoaster to think they had lost it, and I found it odd they had never called me to tell me it was ready, but I was just excited for my fiancé and I to finally have our ring. When my fiancé and I picked up the ring, I immediately felt that something was very wrong. The gouge was no longer in the top stone and the emeralds were a distinctly different color; surely they had not replaced my grandmother's original stones without informing me? I did not want to make such a large accusation after just having back it my hands for a few minutes. I was in utter shock, so we left after signing off on the work. It took me until my fiancé and I had driven a couple blocks before I called back right away to ask how the gouge had managed to disappear, since we were explicitly told nothing could be done about it, and that it would be preserving the ring to keep it as is. The woman who we picked up the ring from at the front desk (not Connie), insisted that the color change was from cleaning (which seems totally reasonable to me) and the gouge was "buffed out from polishing." I asked if it was filled, since it didn't make sense for such a deep gouge to suddenly be level with the rest of the stone. She insisted - and I quote - that the stones were "1000% the original stones." This turned out to be far from the truth. We arranged to meet with the owner, Connie, hoping for some explanation. She was incredibly defensive and unprofessional. Instead of addressing my concerns, she started divulging, in great detail, her personal struggles, which I will not share here. I truly sympathize with anyone going through a hard time, but it was absolutely inappropriate given our professional relationship. When I explained what I felt was wrong with the ring, her response left me speechless. She casually mentioned and confirmed that the old stones had shattered when exposed heat during repairs, and she had used - and I quote directly here - "whatever five dollar stones they had on hand and did not charge for them." A far cry from the insistence that they were "1000% the original stones." She suggested she would "look for and gather any leftover dust." I never heard from her again. I feel like I lost a piece of my family's history and had no say in now what is a permanent installation of "five dollar stones" in the ring. We took the ring to another local jeweler who was astonished as to how they managed to replace the stones -- and were aghast when learning Castellano's denied us the chance to choose our own replacements. The monetary value doesn't matter to me at all. The lack of honesty, professionalism, and care left a scar on my family an heirloom bigger than the one we came in hoping to fix. Stay away from Castellano's.

Only praise and thanks to give to Castellano Fine Jewelry! Truly beautiful creations by helpful and…read moreknowledgeable Jeweler, Connie Castellano! What an incredible artist! I've had jewelry repaired, created my own lovely piece with Connie's expertise & have requested specific pieces to select from. I've referred friends to Castellano Fine Jewelry who are as happy as I am to have discovered Connie Castellan!

My name is Mark And I'm 58 years old. I brought my handicapped and wheel chair bound daughter by to…read morelook at all of the sparkle from the jewels and she though non verbal made it known that she loved a pair of 10 mm cubic zirconium studs/ I am her legal guardian, and would have to petition the court to get permission to let them pierce her ears so I did the next best thing I bought a pair of those huge jewels and had them pierce my left ear, there was absolutely no pain, my ear had no redness or reaction of any kind, and every time my girl looks at me she focuses on the beautiful sparkle and smiles. So not to waste a pair of earrings I went back yesterday and had them pierce above the first and put that jewel there. She loves it and so do I . They were clean and professional this may be my best purchase ever. Go there first.

We had a great experience on the two occasions I had my children's ears pierced. The staff were…read moreequally friendly and professional with both my 5 year old and my teen. We went first thing in the morning and also just before closing and were greeted right away both times. The whole process was very speedy. Especially now that you can sign permission on the computer in person, instead of having to fill out paperwork. Only the parent or guardian driver's license was needed. There were two staff members present, so both ear piercings were done simultaneously and lined up perfectly. Prices are very reasonable and they had a promotion to get another pair of earrings for 1/2 off.

BROOKE IS THE MVP! I am 1 month PP after my third kid and third c-section . I have not had Buckle…read morejeans since 2011 andddd I remember they were the mostly comfy jeans. I have tried old navy, Levi's, Maurice's, and American eagle. I am legit too short for the regulars and to tall for the shorts. I needed a Jean that would let me be a hot mom like I can chill on the couch without opening my top button and chase my kids around. Brooke worked with me , my body sized she is a Jean guru I was a 32 in Levi's and I'm a 30 in buckle I felt too good about myself ! I left with a bag of 200+$ three jeans and two shirts . Thank you for making this experience so easy I legit hate looking for jeans and this whole experience was amazing .

I hadn't gone into Buckle since 2012 UNTIL yesterday. I was desperate for jeans and while buckle…read morehad always seemed overwhelming and "not for me" I was so so so pleasantly surprised. I was immediately greeted by two women who worked there and asked if I needed help. It was polite without being pushy which is great. I was eventually helped by a woman named Brooke and she was amazing! I didn't have to touch a single pair of pants. She listened to what I was looking for, found about 7 pairs that fit the bill, and I was off to the dressing room. I ended up purchasing two pairs of jeans, a ton of shirts, and the cutest pair of boots. When I tell you that I normally HATE shopping at the mall.... I wish that Brooke could accompany me to every store I needed to shop at. An A+ shopping experience akin to years ago when I hired a personal stylist at Nordstrom

I stopped by Torrid today totally frustrated after being unable to locate a product at other stores…read morein the mall. This wonderful young woman, Kayla, greeted me at the door and asked if she could help. I explained my problem and she personally took charge and went above and beyond with her help and I couldn't be more grateful. Thank you Kayla, and thank you Torrid for employing such a courteous and helpful Young lady!

I have always loved Torrid though it is pricey the staff is always wonderful and know what they're…read moredoing especially at the Kitsap Mall! I went there in search of a properly fitting bra and had no idea what my size was or what kind to wear. I asked one of the staff for help to measure me for my size and I got a rough estimate which was a good start. Than after finding it didn't fit as I expected one of the staff named Chelsea offered to look and help me find the perfect fit.. OH MY GOD! She really knew what she was doing! I was way off on my size and she helped so much with telling me what to look for when a bra propery fits and doesn't.. what type to get and well everything I needed to know. It was amazing the difference it made and she didn't stop there! She helped me find the proper shirt size, shape, and style for me AND she helped me find the perfect jeans for me! I have always struggled with them being too loose and slipping off and too long or baggy around the knees.. I hated the jeans I had but I didn't know what to look for ever. Needless to say I was feeling so much better about what I was wearing by the end of it which hasn't happened for such a long long time that I started crying. She was very sweet, patient and hard working. Even while helping me she was there for so many others while also keeping the store in good shape. If you ever want some quality help with finding the perfect size for you no matter what it is please go here and if possible ask for Chelsea. I hope it can help you feel as good about what you're wearing as I did for me. Also the fans in the dressing rooms and the lighting is the best shit ever.

Yet another Ulta visit! I try to go to as many different locations as I can as I was on a health…read moreand beauty quest to try out different brands that places such as Sephora has. I got a shampoo here I have been very pleased with as I feel like it leaves my scalp clean and exfoliated. The name of the shampoo I purchased was Briogeo and it was a scalp revival type of shampoo with coconut oil and charcoal. I have really been enjoying using it in the mornings or whenever the need arises for a shampoo in the last few weeks. I was very pleased with my purchase here and enjoyed this brand very much. This Ulta store is about like any other but I did like the item availability a bit more.

Good selection. Expected prices depending on brand. Most specials are as soon as you walk in the…read moredoor and if they aren't they are easy to find. I always have someone asking if I need help. Is it worth the drive?...yes