There's no question, that Perfumerie Nasreen has a good selection. They carry high-end and niche…read morefragrances that even Nordstrom doesn't have, which says a lot. That part is impressive and honestly what's kept me coming back over the years. But charging $25 for a sample that's completely free at almost every other luxury fragrance counter is diabolical. I've shopped at boutiques across the country, and I've never been charged for a tester-sized sample. EVER. It feels unnecessary and greedy and lacks customer loyalty/appreciation and integrity in my humble opinion and I'm sure it destroys customer retention. The part that really stings though is how far the customer service has fallen. I've been coming here for years, and it used to feel like family....the old team was warm, knowledgeable, and made every visit personal. Now it's just...basic. You walk in, and it's a "take it or leave it" vibe. No connection, no care. Maybe it's a post-COVID shift or the change in ownership, but whatever it is, the charm is gone. I ended up going to Nordstrom afterward, got exactly what I needed (see picture of Nordstrom experience attached-EVERYTHING in the photo was from one visit to Nordstrom with 1 purchase) and walked out with 20+ free samples of scents I actually wanted to try, along with many more thrown in by my rep. And yes... they were free. The selection is still nice, but the pricing and service don't match the luxury they're trying to sell anymore.

Thank you Valerie for your help today. I have always wanted a bottle of Quelques Fluers Royale…read more It's hard to find but they had one bottle left so I snagged that and now I smell like a true queen! They also had the Xerjoff which is another one that I have been on the prowl for!

Great quality and good deals specially during the holiday season great customer service!read more

fake perfume, i bought one for 95 dollars and doesn't stay on you for long the sample from macy is…read morestronger then the 95 perfume

There are so many great things about Le Labo. The store had a rustic yet charming feel. The first…read moreimpression was positive. The staff were friendly, knowledgeable, and anticipated our needs. We were given a brief explanation of their fragrances and the staff helped me narrow down a particular scent. After a few testers, I landed at Santal 33. This was my favorite scent and decided to purchase a sample. There were also hand soaps, oils, hand creams, candles, and lotions. I tried out a few of the lotion samples and decided to also bring home a bottle of the orange. The price is on the higher end, however with the selections of the scents, it was worth it. I will be returning to get a 1.7oz bottle of the Santal 33.

So all the bottles we ordered online came from Seattle hence the review…read more Ordered a bottle of Rose31 with my name on the label (they boast about personalization). It came with loose bottle cap and also the scent faded so fast, like within an hour. Reached out to customer service via email. Took days to get a response but they did the right thing and sent me a replacement bottle (without personalization for reason I do not know) right away. I appreciate the quick action once they got my email. Christian, the Concierge, delivered and was super helpful! He thanked me for my patience or apologized for the delay (can't remember exactly but he did address the delay).

I have never had a bad experience at this store. All the staff here are really nice and welcoming…read more They have no problems helping me find new scents here. I'm always kept in the loop of new things coming in and upcoming sales.

It's fun to browse in here. Besides simply selling products, there's a sense of holistic…read moretreatments. Their products use natural ingredients and there is a ton of literature you can read about them. I like the fact that they encourage sampling without any high pressure sales. Lotions, creams, and so much more can be found here. The packaging is very appealing. I have found sales associates very knowledgeable about the products and there is a sense of pride in working there.

What a great store! Their stock is very diverse, the store is clean and organized, and they are…read morefollowing strict COVID guidelines. Connor was absolutely delightful! So knowledgeable and passionate about the products. I honestly don't think I would have bought anything if he had not pointed me in the right direction. 10/10 would go to this location again!

This women is a hustler.. make sure you do your HW.. research what you are buying. She's good with…read morewords but just know what your buying before you do.. shes in it to win it.. and not afraid to take you hard earned money..JENNY IS HER NAME!!! BE SMART KNOW WHAT YOUR BUYING AND ITS VALUE.. SHE IS WHY THE EVERETT MALL IS UNSUCCESSFUL!!!!!!

Don't buy stuff from here !!!Scammmmers!!!! Most of the perfumes and colognes, that have Arabic…read morenames are from U.A.E and cost way less, honestly dirt cheap, I bought a perfume couple weeks ago, and came to find out, that the manufacturers site had it for only $25 not $140, stay away! And there are no returns and no exchanges!!! So Buyer beware!!!

Sadly, this middle eastern man used tricks and gyps and tried to sell us perfume that was stale and…read moreoff date. This man has been shisting people since he opened. I would avoid this store completely. Consider it a place off limits. This man has been rude and pushy with his sales and has not been considerate of the client/customer's requests, instead simply trying to sell what he had on hand. A total NOPE. Just order online.. your chances are better online that walking in here and having to deal with MaMhoooood.

All the 1 star reviews here, even from 8 years ago are still true!…read more Insane markup on all products, doesn't tell you the price and will quickly talk you into a sale, swipe your card and you feel cheated. We were sold a bottle of Kenneth Cole Black, 3.4 oz for $120! It's $39 online through several retailers. My husband is not one for arguing so he will just walk off but the gentleman was very rude we expressed feeling like we got a bad deal and would rather return than do a charge back, but the gentleman did not care. He told us we could have his whole store if someone had a better price than him. We told him there was a better price and he started going on about being a small business, fake fragrances and Walmart being a large corporation. Manipulation tactics to dissuade you from continuing the conversation about his prices being too high. Very arrogant and just an awful interaction. Please don't buy from here and instead buy from retailers who respect your business. This business has bad ethics, no transparency in pricing, refund policies and are flippant when caught being dishonest.

I heard about House of Vartan while flipping through Marie Claire -- it was described along the…read morelines of "popular with the cool girls" which I am decidedly not. But I saw that they stock Kjaer Weis, which is a lovely low-waste cosmetic line, and figured it was worth a visit to avoid an online order. When I walked in (no makeup, milking day four of my blow-out after my last haircolor) I expected the cool reception I typically receive in places of "beauty." I love beauty products (I'm a bit of a makeup and skincare junkie) but have never really had a warm welcome in "beauty industry" places so I tend to avoid "beauty specialty" in favor of self-service spots. My experience here was the polar opposite. I walked in on a mission and was greeted with so much warmth and joy by Brendan, the owner, that before I even left the store I'd followed him on Instagram and was excited to keep in touch. He coached me through application of very simple cheeks and eyes with the Kjaer Weis product I was looking for, and helped me pick out exactly what I needed (and I've used the palette with love as my daily AND for evening ever since -- it's my favorite make-up in my kit). And beyond that, his joyful and welcoming energy made me feel at home in a "place of beauty." I'm comfortable and confident referring ANY of my friends to Brendan (and have and do, regularly now) and am especially excited to have somewhere and someone to refer friends who aren't always received warmly by the beauty industry to (including my man-friends and trans- and gender non-binary friends who aren't always warmly received in "beauty spaces.") Both times I've visited, I've felt strongly that that Brendan's ability to help create external beauty is supercharged by his ability to see the beauty within in anyone who walks in the door and that is a very, very special gift. If you've heard the hype and are the type to avoid a spot because of it, do yourself a favor and stop in. My treat to myself for the new year will be to start a facial habit here -- it's WAY out of my way, and very much worth the drive, and I'm just so delighted to be able to support such a warm and welcoming local business instead of the big chain stores.

House of Vartan is beautiful store and high quality products. You can get expert advice from…read moreBrendan! Fun and see some different services and trendy spot here! You cannot miss......!!!!

This is a wonderful artisanal perfume shop just downhill from the main Pike Place market, in a…read moresous-terre cubby hole. Step in, and the owner will give you a "tasting" similar to a wine tasting, except it will be an "olfactory" experience of delightful, subtle, and imaginative scents. I came across the Olfactory House first in Port Townsend, where the other co-owner lives. When I sampled their "fleur" perfume I was instantly seduced. But I'm not an impulsive buyer. Still, I could not get it off my mind and found their (closer to me) Seattle branch, but I walked by it on 5-6 occasions and found it closed. I finally found it open one afternoon. The Seattle co-owner gave me and another walk-in visitor the whole survey of their perfumes. It was a delightful, intelligent, sensory experience. I highly recommend you visit (and try to ensure they are open when you do visit) and get the "flight" of scents, where the owner explains the various influences, the sources of the scents, and then experience the smell. According to their Web site: "Many commercial perfume houses are shrouded in secret formulas, chemistry degrees, and a heavy reliance on the use of synthetic materials. Olfactory House uses absolutes, essential oils, tinctures, natural isolates, distilled grain alcohols, and safe, biodegradable, and renewable synthetics." I found this experience far superior to going to a department store and dealing with mass-manufactured, name-brand scents, and being confused about the samples you have tried as you get soaked in strong smells. The scents here do seem pure and close to the raw source and made by tinctures and distilling -- not "synthetic chemicals". I bought a couple of scents (one being a Pacific Northwest branded coastal/sea scent called "Merroir" and the other called "Space Pirate" which has some sophisticated notes of tobacco, citrus, and wood). I thought the price points were fair. Since then I have loved wearing the scents every morning. They are not overwhelming yet they are distinctive to me, and make me feel luxurious. Very cool experience.

We had such a great experience at Olfactory House with Erika Messenger. She was incredibly…read moreinformative and answered every random question we threw her way without missing a beat. Erika was patient, funny, and made the entire experience feel relaxed and fun. Our group had an amazing time, learned a lot, and most importantly, we all left with perfumes that smell so good. I would absolutely recommend this experience to anyone looking for something unique, fun, and well-hosted!