Called to make an appointment as my regular stylist was booked for 2 straight weeks. I arrived at the scheduled time, Carly was sitting on a chair waiting for me. She was very friendly and personable. I showed her 5 different pictures of the cut I wanted, (different angles) etc. but of the same style which I have had for years. While I will say she was incredibly nice and listened to me, the haircut was horrible. She knew I was not happy with it and offered to cut into it more, but the problem is she took off WAY too much to begin with. She was also working on a color job on another woman, and she may be a good colorist, (I don't know) but I would not recommend her for cuts. At least not for short cuts. I went to my stylist a day later to see if there was anything he could do and he said no, it was cut way too short and uneven but if I waited 9 or 10 weeks for it to grow out he would fix it. The shop was really nice, and I'm sure she is good in other areas but I couldn't in good conscience ever recommend a haircut there. And of course I paid because while I don't think she did a good job, she did do a job. So it is a hard pill to swallow knowing that you paid for something that you HATE. read more