Great job hanging my chandelier in April 2024... Experienced people made a difficult job look easy…read more Thank you!!!

From the owner: Power your peace of mind with All Spark Electric with our 25 point home inspection. Call us today…read morefor a free consultation.

I cannot say enough good things about our experience with Gary P. Frank Heating and Cooling…read more Specifically, James the technician James incredible. He took the time to talk through the situation, in no way pressured us on an upsell, and cared about doing the work in a safe and professional manner. We called around to several places and there was another company that was cheaper but I am soooo relieved that we went with Gary P. Frank. I would recommend them highly. And I haven't worked with any of their other technicians, but you'll definitely be in luck if you get James.

We have mixed experiences with company, trending negative…read more We called them last summer for an AC issue which they fixed promptly and at reasonable cost. A request this winter for routine furnace check up couldn't be scheduled until four weeks later. At that time also asked for an estimate for furnace replacement for which a tech was available the same day. Tech promised to send us a quote that night - the quote never arrived despite multiple requests. The tech who came out for the routine check up verified our observation that the control panel of the humidifier was not working and promised to send us a quote for replacement. Guess what - quote never arrived. We paid $205 + credit card fees for the visit but never received a statement of work or even a receipt. On the plus side the techs come out at the scheduled time, seem knowledgeable, and behave professionally. Too bad they don't have time to send out promised quotes!

Just had a wonderful experience with Castro for a plumbing need. They were very responsive and set…read moreup the appointment quickly even getting me in earlier when something freed up. Jason came out right on time, carefully explained what was going on and gave me an honest assessment. He's also super nice! I'm happy to recommend Castro and fully intend to use them for all future plumbing and electrical needs.

Would have liked to chat with a human. Being immediately…read moredismissed was quite rude and immediately turns me off this service.

Bob (Operations Coordinator) - Professional in every aspect: scheduling, coordination, and…read morefollow-up. I will certainly use Bailey & Shipp Electric again. Evan (On site Electrician) - Super friendly, kept me informed as he performed troubleshooting, provided advice for how best to proceed to repair, and super quick. Evan identified the cut line (probably done by aeration), spliced in a new line, and made a surgical trench, no grass damage, to run the line. Everything was repaired, all landscaping lights are now working, and all faster than I had expected, which saved on the hourly cost. Again, super work Evan!

When I asked about the garage outlets, he explained what was required by code and what he'd…read morerecommend. I got to choose how high the outlets would go and where the power would come in at the workbench. He said we needed the GFCI protection and the box in the ceiling, and he didn't make me feel stupid for asking why.

My husband and I had been considering getting a whole house generator for several years. After my…read moreelderly mother moved in with us, we finally decided to pull the trigger. We reached out to this company based on the referral of someone who I know and trust. One of the owners came out and did an overview and explained our options and provided estimates for each of them. She explained how the process would work. Their company handles every aspect of the process. They handle obtaining the permits, scheduling all inspections, and and they have all of the necessary trades people on their staff, with the exception of the company that had to drill for the propane lines. First, let me say how amazing the installation team was. Dave - Lead Electrician Dave was fantastic. He had to move some furniture to access the electric panel inside, but he did so would care and made sure to put everything back just as it was originally. He was very knowledgeable and personable, as well. Nick - Electrician Nick was fantastic. I had a bunch of questions when he arrived, and he patiently answered all of them. Pat - Gas Fitter Pat had to come out several times because we had issues with the county inspections and he was the one who resolved them. He was efficient, friendly, and very knowledgeable. Tyler & Mike S. - Helpers On the day of install, Tyler and Mike were part of the team and they were pitching in and helping everybody with whatever was necessary. They were one of the first to arrive and when I went out to greet them, they were very polite and friendly and helped to explain what I could expect over the course of the day. Everybody was incredibly friendly, knowledgeable, and professional. They were also very respectful of our property. The company that was used to drill and run the propane lines, also very professional and respectful of our property. I truly appreciated the fact that this company handles all aspects of the process, from providing the estimate, up until installation and final inspection. I also found the price to be very fair. With that being said, I found communication between the different people that I dealt with to be lacking. I had to be incredibly proactive and basically act as my own project manager. That is not to say that the entire staff wasn't friendly and professional. They were. However, I appreciate and expect a more proactive communication style and I just didn't feel that I got that. I do realize that a process like this has a lot of moving parts and that I was not their only customer. With that being said, I would still recommend this company to anyone who is looking to install a whole house generator. They were professional and did handle all aspects of the process so I wasn't having to coordinate gas fitters, electricians, handling, county inspections, etc. The owners, Mike and Sarah, are both very nice. Mike came out after the install to do the overview and initial start up. He was also just out to install the fuel tank monitors. If you are looking to get a standby generator, I would definitely give them a call.

1/5 I rarely leave…read morenegative reviews, but my experience with Generac of Annapolis has been incredibly frustrating and, at this point, unacceptable. I purchased a new 27kW whole-home generator in June for more than $21,000 and pay another $41/month for monitoring and maintenance. Since installation, the generator has gone down THREE times and has spent an unacceptable amount of time inoperable. What makes this worse is the customer service. The system is advertised as having 24/7 monitoring, yet I have repeatedly been the one calling THEM to find out why my generator is down. On multiple occasions, the person answering the phone either had no information or told me someone would call me back. Those callbacks routinely never happened. During the latest issue, their technician suspected a gas problem and told me Generac would coordinate with the gas company. A week went by with no communication. When I finally called, I was told that I should contact the gas company myself. So after spending more than $21,000, I was coordinating my own troubleshooting. When the gas technician came out, he told me Generac had installed the WRONG GAS REGULATOR and that it needed to be replaced. I called Generac while the technician was standing there so he could explain the issue directly. Their representative took notes and said they would be provided to the service team. Two days later--nothing. I called again, and the representative couldn't even locate the notes from the conversation with the gas technician. She said she would manually write everything down and put it on the service team's desk. I specifically requested a status call the following day. Again--nothing. At that point, I filed a complaint with the Better Business Bureau. Unfortunately, even that did not result in improved communication. I STILL had to call Generac myself to get a status. I was then told they were coordinating with the gas company to determine what the issue was. That was more than a week ago. I called again two days ago looking for an update. The representative could not provide me with a status and told me the subject-matter experts handling the issue were out for the remainder of the week. So after three generator failures, multiple calls, a gas-company inspection, a reported incorrect regulator, repeated missed callbacks, and now a BBB complaint, I STILL do not have a clear explanation, repair timeline, or resolution. Equipment can malfunction. I understand that. What I cannot accept is a brand-new $21,000+ generator repeatedly failing while I continue paying for monitoring and maintenance, combined with poor communication and virtually no proactive follow-up. I purchased a whole-home generator for reliability and peace of mind. Instead, I have spent months chasing updates and trying to coordinate the repair of a system that Generac of Annapolis sold and installed. Based on my experience, I absolutely cannot recommend Generac of Annapolis. For the amount of money these systems cost, customers should expect significantly better installation quality, communication, accountability, and service. At this point, I simply want the brand-new generator I paid for to be properly repaired, tested, and reliable--and for someone from the company to take ownership of resolving the problem rather than requiring me to continually chase them for answers.

Very satisfied. Their inspection noticed and thry replaced…read morereplaced a collapsed vent (duvall had been servicing and just replaced a/c unit without noticing). They noticed that intakes were under-sized and filter was inadequate and replaced. I added the containment wall that they suggested. Extremely tidy (even put doen drop cloths). Nice to find a company that has respect for your house. Only issue is that some of infastructure needs improvement. Tracker of installers still showed at office when finished job, invoices for zero and general confusion. but that is minor.

Frank arrived on time and provided a thorough easy to understand explanation of the problem I was…read morehaving with my HVAC. He returned the following day ahead of schedule and resolved the issue in under 2 hours. Highly recommend.

Richard and Jacob were the best. They helped answer all our questions and even helped to find…read morebetter solutions. Jacob went out of his way to help label our electrical box and that was so thoughtful. Will definitely call again if I need electrical work done.

I had a plumber come in for a consultation so that I could buy a tank-less water heater. I paid…read morefor a consultation so that I could buy a water heater that fitted with my home set up. I did not want to have to make changes to my house. I wanted to get a system that was compatible with my current set up. He gave me his advice and I ordered a Rheem 36kw tank-less water heater as instructed. He installed it and the next day it blew a fuse. Ok, no biggie. A few days later, it cut off again and would not turn back on. Called in an electrician and it turns out that the plumber didn't know what he was talking about. The fuse in my disconnet box blew because he hooked up the water heater's electrical components dangerously incorrect. The Rheeem he suggested requires 4 double 40 breakers to power it. He hooked it up to 1 double 30 breaker. Of course the system was too strong for the breaker and the wiring. I'm grateful my house didn't catch on fire but now I need to changed the breakers, upgrade wiring, and add additional disconnects to work the system properly. F that plumber. I paid him to avoid this. Enter Mister Electrical to the rescue. The tech came out. He was professional and extremely respectful of my home, even took extra time to make sure he didn't leave a spot behind him. After examining the set up and talking with his senior, the tech said they would take some time to make sure they get it right. He didn't want to give me any misleading information. The Senior plumber, being made aware of my situation, took a few days to go over the manual and my set up to find the best course of action for my problem. After a few days, he came up with a solution to hook it up to 2 double 60 amp breakers and to run it at a lower setting (the normal power settings were far beyond what I could ever use... damn plumber). At the end of the day, I appreciate how Mister Electric took the time to find the best solution to my specific problem. They were always respectful of my home and money. They could have rightfully charged me $5000 to hook it up like the manual basic instruction. But they took the time and effort to learn the system and find a way to save me over $3000 dollars. Integrity is priceless. Call Mister Electrical now.

I have had Frank & Liberty Electrical doing work for me for a couple years, at multiple properties…read more Solid dude, solid company. I had a really weird dead circuit issue at one home, Frank diagnosed and fixed it pretty quickly. Great communication. Easy to deal with. Transparent pricing. Highly recommended.

We've used them twice now, and great service each time! Communicative, reasonable, and great…read morequality work.

We had a power outage in the middle of the night but wasn't an emergency. They came over next day…read moreand not only fixed it but discovered several other cheep fixes from previous owners that were extremely dangerous. The insulation around our wires had completely rotted away and some wires were alluminum wrapped in cotton (tech from the 30s). SUPER DANGEROUS! We found out we are living in a fire hazard waiting to happen. Their price seemed fair and when contracting out the drywall repairs they helped negotiate it down. Very grateful.

They charge in advance for maintenance services, fail to do the service, and then refuse to provide…read morean appropriate refund. Now it makes sense why they are no longer in business.

Sean and Dontae just left my home after replacing all receptacles and switches on one circuit in my…read morehome. They were outstanding! Professional, courteous, and knowledgeable. They deserve a raise. I will request them again when I next need Chesapeake Electric.

This was the most uncomfortable experience of my life. There is nothing scarier and weirder than a…read moreman who will not take no for an answer. I was charged $2807 to replace 6 outlets. Incredibly overpriced in my opinion along with other electrician company I contacted. But honestly that wasn't the main issue. This was maybe the most annoying and oddest consultation of my life. From the very beginning I was being very clear that I only wanted my outlets replaced, nothing else. I reiterated this verbally in person. The technician, kept on trying to sell me a membership and additional services. I would say "I just want my outlets fixed" and then he would completely ignore me and go on to sell me about replacing the circuits. This happened over and over again. I would say "please I don't want this service" and then he would just go right back to other services. I actually couldn't believe what was happening. I was incredibly uncomfortable the entire time. For the 4th time, I was again very direct in not wanting any additional work. I literally said "I do not care for anything but the outlets". But he just didn't care and kept going for 15 minutes about working on my panel. Like oh my god, what is happening. It was additionally rude when I told him I was on a time crunch but then he still spent 30-40 mins creating an additional 4 quotes for the work that I insisted I didn't want. They straight up did not care about me and what I wanted. He kept saying I'm the top priority while also completely disregarding what I do not want. If a customer tells you to stop, please stop. I was incredibly upfront with the services that I wanted but this guy was on a mission to charge me $9356. I ultimately didn't continue with this company and reached out to another one who did the work for $300, which was the quote I also received from other electricians in the area. I truly do not know how they justify charging $2807 for only 6 outlets. Listen to the other reviewers. I had the same experience of the worker just looking for upgrades rather than what I called for. He spent nearly 20 minutes analyzing my electrical panels to see where he can charge me additional services after I just told him I only want the outlets. Stop trying to phrase this is for your customers when you blatantly ignore their needs and wants. This was such a weird experience and I lost $89 for the dispatch fee.