Been there many times usually for an oil change. The wait is easily 45 min to an hour. The service…read moreitself is usually quick but the wait time is a killer. It's first come first serve unless the order is unorganized which has happened to me in the past. The service itself is pretty efficient. They usually ask if I have coupons and if not, they will try to get me one.

I had such a great experience getting my oil changed here! The guys were friendly, professional,…read moreand really helpful. They made the whole process quick and easy, explained everything clearly, and I never felt pressured into anything I didn't need. It's so nice to receive genuinely good customer service. I really appreciated how well they took care of me and my car. I'll definitely be back and would highly recommend them!

To Whom It May Concern,…read more I am formally filing a complaint regarding my treatment by the Midas location on Reservoir Avenue in Cranston. I have been a loyal customer for approximately four years. On the day in question, Nick instructed me to drop my vehicle off at 8:00 a.m. for service. I did exactly that. After receiving no communication for hours, I called around 11:00 a.m. and was informed that my vehicle would not be serviced. The fact that no one contacted me and simply left my vehicle sitting there for hours is completely unacceptable. My time was wasted, and no service was provided despite my willingness to pay for the work. I also find it deeply concerning that personal feelings appeared to play a role in this decision. Business decisions should be based on professionalism, not personal disagreements. I specifically want to address Nuno Aguiar. I purchased a vehicle through him and have spent thousands of dollars repairing and maintaining it since buying the burden of a "car". That experience has been a significant financial burden, and I cannot ignore the role it has played in my loss of confidence in this business. I also want to address Rob, who hung up on me during our conversation. Regardless of any disagreement, hanging up on a long-time customer is unprofessional and disrespectful. The facts are simple: I was told to bring my car in at 8:00 a.m., I complied, I received no communication, I had to call for answers myself, and I was ultimately denied service after waiting for hours. That is not acceptable customer service. Midas has lost a customer who trusted this business, paid for services, and remained loyal for years. My trust in this location has been completely broken, and I will be taking my business elsewhere. In addition to the significant mechanical issues I experienced with the vehicle I purchased, I was also subjected to conduct that I found unacceptable and unprofessional. During my interactions with the dealership, I was met with threats, vulgar language, and obscene remarks. Nuno Aguiar's son, Tyler, followed me outside and made threatening comments directed toward my boyfriend. I found this behavior intimidating, inappropriate, and completely inconsistent with the level of professionalism customers should expect from a business. I attempted to address my concerns regarding the vehicle and sought a reasonable resolution. Instead, I was left feeling disrespected and mistreated. Regardless of any disagreement, customers should be treated with courtesy and professionalism. The conduct I experienced fell far below that standard. Based on my experience, both the condition of the vehicle and the manner in which I was treated were extremely disappointing and unprofessional. I expect this complaint to be reviewed by management and documented accordingly Angela Michael

Thank you Karen, Rob, & the rest of the team at Midas for getting me in (& being forgiving when the…read moresnow made me late this morning) & installing my roof racks. Finally, all is right with the world again. I have my swag back. My car is sexxxxxxyyyyyyy! & utilitarian!! Totally reasonable price of labor for the install - & just in time for me to go on a road trip. Thank you!!

Not a reputable company for auto repair. Do not go here if you want work down correctly. They did…read morework that was deemed unnecessary and required repairs elsewhere to fix what they did wrong.

Let me start with a check engine light. Chic and his team air quotes told me I needed a catalytic…read moreconverter to the tune of one grand.I said I need a second opinion. I took to a mom and pop place near my home and they tightened my gas cap and bingo light went off! Do not get me started on the front end alignment package he sold me. Took my case to upper management CRICKETS

I drop of my F150 for an oil change. They have great employees that work there. They where nice to…read moreme I recommend this company to anyone and everyone for towing car and trucks. They also do heavy duty towing

Flat tire. NEVER FUN…read more I remembered being recommended to Colettas-- it was very close to where my tire died. I dropped off my car and it was done in less than 2 hours and around $200 for two brandy spanken' new tires + service. they have apparently been around for 50 years! so very PVD. how am I the first to review?!?! love this place. they were professional, accommodating, quick + efficient. just the way I like it. they do inspections, repairs, towing...anything you need for your cah. if you have somethen' broken on your ride this is your kinda place.

I've made an appointment here three times in the past week. Two times I've been cancelled on last…read moreminute and now this third time I'm told they can't inspect my car because it is too old. (Year 2000) However, I've brought my car here before and was told to bring it back to this location for inspection. I only have two weeks to get my car inspected after registration and I wasted most of that going back and forth with Monro. I kept going back because I was told during my oil change that they would pass my car for inspection.

Accessible, fairly priced and convenient. Need to use them more often. Will definitely use again,…read morenow that I'm in the neighborhood.

The are true professionals. The get the job done at a very reasonable price. Can't ask for much…read moremore than that.

I met this company via my employer who has sent company vehicles to them for repairs. Lee is the…read moreman, and he cuts no corners. I feel like he's given me a fair shake each time I've showed up. As long as you don't expect to be greeted at the door, you should have a decent experience.

Very friendly staff, clean and professional! I recommend…read morethis location!, It was easy to use a coupon for the oil service!

Excellent service. Friendly people and honest. Thank you will be back, Happy Holidays!read more

Great service from the team. Extra shout out to Brandon. They were out of the engine filter I…read moreneeded and he went to the parts store to get it while they were doing my oil change. Not many places go that extra mile. I was impressed.

All around excellent experience. Recommend highly. Starting with the personnel, honesty integrity…read moreprofessionalism quality.

Incredibly fast, professional, and affordable. I was not expecting to have my tire changed in 20…read moreminutes, but here we are.

Very professional with customer. Service was done without appointment. Tire issue was corrected.read more

Mike and his team provided great service and response time for a basic exhaust repair on my 2019…read moreSentra. Thank you for an honest job well-done and well- priced! Jim

Fast response time to questions. Receive the information requested will follow up on monday to make…read morea feature appointment from my transmission diagnosis very good service