Had a TMPS valve stem replaced with a computer balance. Great experience from the front desk to the Technician who performed the work and the price was the best around. I would definitely go back for future needs. Thanks again read more

They messed up my car and wouldn't even hear out my issue when I can back an hour later . Do not come here. Get alignments done else where. Little guy with the beard was more interested in arguing with me than seeing if the car was fixed properly. Told me he had done this for 20 years, as if mistakes weren't possible. It would be nice to hear the customer out before telling them why you can't be wrong. read more

Great customer service. The girl on the counter actually gave me for free the key for the lock on my wheels that weren't even purchased at that location so I can't say enough about their customer service. Excellent keep up the good work. read more

I was just quoted $400 to put a set of tire and wheels on my truck and that's if they say they're good enough by their standards... first why would I put a set of shitty wheels and tires on and $100 a wheel???? Seems quite expensive I'd say!!!! read more

they suck. i'll never buy tires here again. Last time they left a lug nut off my wheel and have the nerve to ask you to return soon for a "safety check" ! the wait time is terrible, staff can be quite snarky. read more

Highly recommend great prices and even better service. Darby went out of his way to explain the questions I had and the job was completed in a very timely manner. The best part about it was I didn't have to stay and wait for it to be done he just called when it was. read more

Another incredible wait. Poor experience in every way. Counter staff rude and indifferent.

I have been a loyal customer at the Warwick location for over 20 years. That stopped this week. They mounted the wrong tire (which had been ordered 2 days before), had to bring it back to have it switched and then back again 2 days later as it was not holding air (valve stem not properly installed). All this made worse as my wife noticed in the waiting room TV monitor that the tech was removing the wrong tire to repair the valve stem, had to tell the person at the desk to correct the mistake. Manager apologized with a smirk when she asked to speak to him about this. Three visits to replace one tire. (7/18/24) read more

I was given a 3pm appointment. I sat and waited 1 hour for them to take my car. I finally went to the service desk and got a refund. I will be going elsewhere. Here's the problem: When you offer appointments, it's very simple, you honor that appt. People expect to have their vehicles worked on within a reasonable amount of time if they have an appointment. If you can not honor an appointment, then don't make them. I lost 3 hours from work, not to mention other responsibilities that I have.....along with every other customer that goes here. Disrespecting a customers time is bad business. read more

Staff is very helpful. There was a little wait since I didn't have an appointment. Customer service was on point.

Went here to have a tire mounted to a wheel I bought. Spare tire for my Jeep Wrangler. I was informed that they do not mount tires on wheels that weren't purchased from them. I had bought the tire online to match the tires that were already on my jeep. I asked how much the tire would've cost if I bought it through them and of course it was much more than I paid for the tire. They are just trying to make money off people and are not helpful. Avoid them. Go anywhere else like Pep Boys or tire pros. read more

Products are overpriced and technicians will only assist you if tires are bought from their facility ‍.

I had an issue with a tire on a tow vehicle, I brought the vehicle in and the manager at the Warwick, RI store addressed the problem immediately at no charge. I have been a customer of TFT for over (15) years. Their service and price always provides great value. read more

Great service...great prices on quality tires. Associates are very knowledgeable and helpful. The appointments are very time conscious of their clients; which I find admirable. I highly recommend Town Faire Tire in Warwick, RI. read more

Had 4 new tires put on. One of my original tires was a brand new spare tire that We just put on do to a flat. I asked the salesman to please put that tire back on the spare rim and remove the flat tire that was in the trunk. When we picked up the car, my husband checked the spare in the trunk and it was still the flat one! They threw away the new one that we just put on. After they fixed that issue, we came home. Thinking we had our original new spare tire in the trunk. Well my husband checked and it is someone else's used tire! Never again!! read more

Town fair tower is so miss leading. They say they fix tire leaks for free but when you get there they throw in a bunch of other fees. I would not recommend this store to anyone however they still fixed two tires cheaper than I could have. The staff was rude and passive aggressive about a lot of things. The job took 3 hours even though I made an appointment. That is extremely excessive for fixing 2 leaky tires. Next time I'll spend more money and fix it myself to save time. read more

My family and I had a trailer with two blowouts so we had to leave it on the side of the highway. We go into the place tell them what happened. They were able to tell us what could have caused the blowout. They had both of our tires mounted, balanced and ready to go in 30 minutes. read more

poor planning + poor execution by staff = dissatisfied longtime customer (30 years and a lot of tires). Ordered common brand/size of tires (4) on Monday for agreed upon installation on Friday.... show up on Friday and ... well - "we don't have the tires as ordered, we can have them here Monday - but we can show you something else". Right. anyway, the fact is, you can buy tires anywhere and not be exposed to this kind of nonsense ... final thought about this review ... the little quips at the bottom - "you're rolling now - what else ya got" .... right outta high school - grow up. read more

Horrible service , rude and mechanics that don't even know what there doing. Couldn't even remove my lugs because they said they needed a torch and don't have one , WTF !!I literally had to go in parking lot with a breaker bar and remove them myself. I'll never go back again , they are the Jiffy Lube of tires !!! read more

Went to town fair to get new tires and Hannah was amazing! Very helpful and helped me find exactly what I needed. She was extremely patient and understanding and explained everything every step of the way! Thank you Town fair staff for doing and amazing job and thank you Hannah for making it so easy! read more

They fixed my flat but returned the tire OVERinflated by 4 lbs and did not check the pressure in the other tires, all of which were UNDERinflated by 3 to 4 lbs. Simple thing to do. If you have to check yourself, it means you cannot rely on them to do what is expected. Therefore: NOT RELIABLE read more

Great prices and service! I was in and out before I knew it. The techs are knowledgable.

I came here the other day because a tire on my car had a slow leak. They were busy but were able to check out the problem. Initially, the first guy came out to look at it and said I probably needed a new tire. For $5.-, another employee examined the tire and discovered that it had been punctured by a screw. He fixed it and I've had no problems since. No message telling me low tire pressure. Thank you Town Fair! Service is always good and professional no matter the location. read more

The guys working there were very rude. To get my attention, one guy shouted "Hey, Jetta!", even though he had my name on the paper in his hands. I overheard people complaining that they'd been there three hours. It took an hour and a half for them to change four tires, and I had an appointment! They complained to me that I didn't leave them the tire key... but I had left it right where they asked me to leave it, on the driver's seat! They probably sat on it while driving my car into the garage. They threw all the stuff in the passenger's seat on the floor while looking for my tire key and didn't put my stuff back on the seat. And they couldn't keep their eyes off my chest. Classy. read more

Best staff, knowledgeable, professional and hard working! I had a snowy icey drive home tonight from Providence to Narragansett and my four new Antares Ingens all season tires were awesome! I am forever grateful for the feeling of safety picking up and driving my grandchildren knowing how well the new tires perform. read more

I had a small hole in my tire and I went to Town Fair Tires in Warwick RI. I needed to get the tire fixed that day because I was moving into college that night and was driving to New York. They helped me out and got my car fixed super quickly. They also were the only store who had the tire I needed. Everyone was super kind and professional. They saved my trip! Thank you so much Town Fair Tire! read more

Do not waste your time coming here. I explained I needed trailer tires and the boat as on the trailer. They told me no problem. I get to the store and they can't lift it. I was clear about the boat, the trailer, the weight. If they don't know what they have for equipment at the shop or if they can do it I'd think twice about having them do any work on your vehicle read more

After having has some negative experiences with this location in the past, it seemed necessary to compliment this Town Fair Tire Company with a phenomenal and timely service that was recently provided. I was greeted with a smile and without a wait - that was really wonderful! The process of requesting an alignment special and the free rotation was quick as they do inspect each tire and check the exact mileage. And, the car was ready and waiting at the time!!! It could not get any better than that!! Keep up the great work. read more

If I could go lower than one star I would. After waiting 2 hours to get a tire changeover and wheel balancing, they had done the job incorrectly and gave me a dangerous car to be driving - they clearly don't check over their work, nor do they perform test drives. It appeared that they only had one weight to use in balancing, so they had to stack multiple weights on top of one another. This is an incorrect practice. Different density weights are used where you need to retain the volume and increase the mass. You don't stack them. In stacking these weights, every time the wheel rotated, the wheels would slam into my brake caliper. If I had left the shop, I could have severely damaged my caliper, rotor, who knows what. In addressing the service manager about the issue of me driving off in an unsafe car, I was told to stop "giving hypothetical scenarios" and to "stop making it such a big deal." Unacceptable. After asking the service manager to speak to the store manager, he provided me a full refund, and apologized for the tech's actions. They let me drive off with a dangerous car. That's a problem. I will never go there again. Don't waste your money at this place - 0 attention to detail, no trust. read more

The volume of business that this place gets is pretty impressive. Recently purchased four new tires for the vehicle. The five or six guys working the place have an interesting approach to customer service. There is really no method to the madness. You wait until someone is free...no matter how long that may be, then they do their sales pitch with you and look at your vehicle with you and then discuss all of the features that a responsible driver should have within their tires. I must say, they do have a wide array of knowledge on the structure of each tire. I think I heard about six descriptions of the various tread, ice deflection, traction and some other stuff that I cant remember. I was also impressed by the fact that for the most part, they could quote recent consumer report ratings on specific tires and highlight specific safety features cited at specific percentiles. It was a long experience and in the end, I drove home with some new tires that i feel good about. Even if I didnt, I have a lifetime replacement guarantee that just cost me 11.95 per tire...yes I am that sucker. Okay Town Fair, you got me! read more

I've been to several town fair tire stores since they installed my brand new tires. (7 times to be exact) My sensor lights keep coming on. The tires keep leaking. As it turns out they did not seal them properly when they were installed. So, I fixed it for good today by visiting my mechanic. I will never go to town fair tire again. read more

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I had a slow leak in one of my tires so I came here because I had a warranty. The man who served me was rude and annoyed with me becuase I don't know a lot about cars. After I had checked in and filled out all the paperwork I had to wait 2 hours for them to even get my car in the garage, even when there were spaces in the garage. After that, I had to wait another hour just for them to put a patch on the leak. I hope I never have to go here again. read more

Best experience buying tires I ever had!! Everyone at this location was professional and made it extremely comfortable to not only be around but to engage in conversation. I definitely recommend this store for not only their expert opinion but the quality of their product. Specail thanks to Pasco, thank u for the whole experience and you will being seeing me the next time that I need tires!!! -Ron & Ron read more

Town Fair Tire - New mastercraft tires and 17" kong black rims - Tires Near Me - Warwick, Rhode Island

This was one of the WORST car experiences I've ever had. I ordered my tire two Fridays ago and made an appointment for that coming Monday. When I went in for my appointment, I found out some fool had ordered the wrong tire even though I read off the exact measurements on the phone. So I had to take off more work and schedule for Tuesday - fine. I come in Tuesday and ask to keep my spare when all the work is done. When I pick up my car, I noticed that not only did they steal from me the tire I asked to keep, but they charged me a removal fee! THEN I noticed that the incompetent workers of TFT had not even taken off my spare!!! They left the crappy tire on I had paid to replaced and put one of my new ones on the spare rack; there were clear descriptions on my invoice stating which tire needed replacing. So I had to come back today for the THIRD time to get a job done that should have taken one hour total. I am absolutely APPALLED with the services I received here. I don't know if they hire people who cannot read directions or know nothing about cars, but there is definitely a disconnect. I spent good money to have my car taken care of, and instead I felt taken advantage of as well as put in dangers way not having proper service done. I will never be coming back here again, and I would encourage everyone else to seek service elsewhere, you will only be paying for a headache. read more

Town Fair Tire - As you can see, I clearly asked for my tire.. Yet they took it AND charged me a fee to remove it. - Tires Near Me - Warwick, Rhode Island

Unfortunately I couldn't rate this place a zero. Worst customer service I've ever experienced. Went there yesterday to have a flat tire repaired. The cashier told me it was a two hour wait to get it fixed and mounted. He said come back in two hours if you don't want to wait, which is what I did. When I returned two hours later, another guy said it's ready but you'll need to wait Two or three hours before we can mount it because all the bays are full. It would have been nice if someone told me that when I dropped it off. I thought the whole point of them telling me to come back in to hours was to AVOID the wait. I couldn't wait because I had an appointment in another city. I went back today and figured I would just wait my turn. First question the guy asks is "do you have an appointment?" I said no, nobody ever told me I should make an appointment. He said oh that's too bad, if you had an appointment, we could mount it right now. Since you didn't, there are 15 cars ahead of you and it's"going to be a long time." I told him he should probably tell people that up front (no common sense). Totally fed up with this joke of an operation, I said just give me the tire and I left. Miserable experience. read more

The wait was way over the time they said.They said 2 hrs and we ended up waiting 3. The prices are good but better make a day of it . They'll keep you there all day. read more

Another amazing encounter with town fair tire on bald hill rd. Had an issue with it pulling right after I had new tires and an alignment done in Johnston Town Fair. Called and talked to Jack who told me to come right in and they would check it out. Got there Friday at 4:45.. 15 mins before they closed.. the cross rotated my tires and said see if it pulls right and if it does come back and get a re alignment of it pulls left it's the tire. Left that place and it was still pulling right got there yesterday on Saturday at 3:30 they close at 4 they had me out at 3:50 with my alignment done properly. I have nothing but good things to say about the people here there all awesome. I have never had a bad encounter here and honestly every other town-fair tire should go here for training to learn what customer service actually is. Because Johnston was horrible the three times we had to go back.. Warwick is the place to go it's pointless going any where else.. read more

If I could leave them zero stars, I would. My first encounter with town fair was less than enjoyable. I was there, not joking, for 5 hours for a blown out tire. Well, they were closing but still working on my car. They told me I had to wait outside while they finished...in a thunderstorm!! An hour or so later I got my car back. Now, 3 years later I find myself here at town fair, wondering why in the world I came back. I got a screw in my tire, no big deal...just needs a plug. They tell me to leave the tire and check back...in 3 hours! When I finally come back, the guy rolls the tire towards me and says "you're all set." It is a huge tire, for a jeep! Then he looks at me and says "Oh, did you think we were going to put it on too??? That's going to take 45 minutes at least" Needless to say, I will never give them my business again. read more

I went here for the first time because I needed a tire repaired. I made an appointment and Ray was fantastic! I was so nervous thinking I was going be pushed into tons of extras and excessive sales tactics. But they took me right In on time and I was out in less than the time they gave me. They were all really nice and I would def come back here again. read more

I've been coming to Town Fair Tire for a couple of years now; my wife, son, brother and others all go to TFT anytime we need tires. Rob V (now managing another TFT) and Pascal are professional, knowledgeable and courteous. I had my F-150's oil changed the other day, and I couldn't locate the wheel lock key. Since I purchased the wheels at TFT, I drove there to purchase a replacement. Pascal went into the back service bays and met me at my truck with a box of allen's wrenches to remove the center hub, and wheel lock keys. He said they normally would have to break off the lock and install new ones, but found the right key, handed it to me, shook my hand and said I was all set. There's no other place in RI that'll I'll go to for tires or wheels. read more