Outstanding service! The 2 installers that came to my house were on time and completed all the work…read moreperfectly. They left absolutely no mess when they left. I appreciate the good work. Would definitely recommend to anyone looking for flooring installed. J.Feldman

JG did a fantastic job on multi-room carpet replacement, flooring and refinishing of hard wood…read morefloors and stairs with matching runners. Our home feels brand new! They were always on time and within budget! Could not ask for a better experience or result. Highly recommend!!

Wes was very helpful in picking the perfect product. He upgraded the padding for us and the install…read moreteam was money. When he told me the price I was dumbfounded, I didn't even feel the need to negotiate a better price. All in all a great experience

The was easy from start to finish. Wes was very knowledgable and friendly, steering me toward the…read moreperfect budget carpet for my rental property. He came to do the measurements the next day and scheduled the installation for exactly when I needed it. A three person team did the work in record time and it looks great. I would definitely use them again.

Reese guided us through the many possible flooring solutions and helped us to select appropriate…read morechoices based on our specific needs for the three rooms involved. He lent us the large-size samples to bring home to do color matching. He then came over to measure exactly, specify, and propose the specs and costs. Upon acceptance he ordered the materials and scheduled the work. The two specialists came on time and did excellent, professional work (10/31/19 - 11/1/19). We've given it 7 weeks before writing the review, during which we are enjoying the new flooring more and more, and are glad we did this long-needed upgrade. No problems arose during this whole process and Reese and his workmen patiently and expertly answered our many questions throughout.

From the owner: Luxury Vinyl Planks Luxury Vinyl Tile…read moreCeramic & Porcelain Tile Hardwood Laminate Carpet We offer installation what we sell only.

Molly Mullaney was my sales rep at RPS Flooring. She was…read moreexcellent to work with. The carpet that I ordered is beautiful and the softest carpet I've ever walked on.

I initially bought a vinyl flooring for my first-floor level, and it came up and started breaking…read more The manufacturer wouldn't take responsibility for it and blamed my installer. Robbie and his father went out of their way to make sure I got a brand new better floor and took care of it. They stopped selling the product that I initially bought because of my situation. They are a stand-up family owned and operated business that really went out of their way to help me in my situation. They didn't have to, but they did. They stand by their products and go out of their way to help. I highly recommend RPS Carpet and Flooring to everyone and anyone who needs to replace or newly install flooring. They have a huge selection and like I said, are men of their word. I couldn't be happier with the new product that was just installed in place of the first one I chose. Leah A.

The in-home consultant was friendly and informative. She listened to our desires and showed the…read moreflooring that fit these wishes. The installation team was timely and prepared to fix unforeseen issues that arose. Of the 3 rooms we had refloored with laminate, two are satisfactory. The hall has a bit of bounce to it. Reaching someone to have this checked has taken 5 attempts, but will hopefully be fixed this week.

Review of Empire Today / Luna Carpet Services:…read more I originally booked with Empire Today, but they told me they were too busy and passed my project off to their "sister company," Luna, without much explanation. I went along with it, and we scheduled carpet replacement for our staircase -- about 26 steps total. They told me the job would be done in three stages: one day for installation, one for binding, and one for a final check. No specific time slot was given, and instead, I was woken up at 7:00 AM by a call from the installer saying he was already in my driveway. He came in, did only six of the 26 stairs, then abruptly said he was finished and left -- leaving a large, uncut piece of carpet on the bottom floor. When I moved the carpet, I discovered a hole in the floor that had been covered up. I immediately tried to contact Luna, but was told I'd have to wait "24 business hours" -- which somehow means three days -- to get any response. No one answers their phone, and even Empire can't get through to Luna when they try on my behalf. It's been over 24 hours, and I still have a hole in my floor and only a quarter of the job completed. I even texted the installer directly to ask what happened with the stairs. He replied saying he didn't do it. I then told him I was just going to call Luna, and only then did he reply saying he would come back to fix it -- but I haven't seen him since. Empire has been no help, and Luna seems totally unreachable. At this point, I feel completely scammed. I want a full refund. This experience has been frustrating, unprofessional, and unacceptable.

I had a wonderful experience using Carpet Concepts. Lorrie Pike was incredibly helpful to me in…read morepicking out soft, plushy carpet for my living room, dining room, and stairs. I hadn't purchased carpet in 27 years and Lorrie made the experience exciting and fun. I was able to bring home lots of samples and Chuck measured perfectly. The installers were kind and professional and I would highly recommend this place to all of my family and friends. If you need new carpeting (or flooring) for your home.....make sure you go to Carpet Concepts. They are amazing. Lisa M. Flaherty

I recently had carpeting replaced in two upstairs bedrooms and steps leading to them. I know…read moreabsolutely nothing about carpet; I only knew what color I wanted. The salesman, Scott, helped me through the entire process. He came to my house and measured and called me within a few days with an estimate. When I went into the showroom again, he had several samples picked out in my color range. He did not try to sell me the most expensive carpet or padding, but recommended a very nice quality. About three weeks later, it was installed. The two men who did the install were on time, very polite and respectful of my home. They did a fabulous job. They cleaned up nicely before they left and put everything back into place. I would highly recommend Carpet Concepts. A good friend recommended them to me and I am happy she did.

Ed was a great help for picking out and installing our carpet. Great job done right at a…read morecompetitive price. Would definitely use again!

Damaged my Property. Poor work men ship in the installation process…read more I found after cleaning up after them team of trainees finished my flooring.. Too many things to list. THIS A FOLLOW UP TO THE INSTALL. I will be reporting them to the M H I C of MD.

Communication: Ash was really responsive and easy to communicate with. He was also the only…read morecontractor who arrived on time for the estimate and provided a quote on-site. I had exactly 5 days available for this job to get done, and I was contacting them less than 2 weeks from the start time, so I wasn't sure if it would even be feasible - but Ash made it happen. The workers arrived near the beginning of the arrival window for the job itself, which I really appreciated so I could get to work on time. For a no-hassle experience scheduling a job, this is a great company. Quality: The floors look beautiful. They were able to eliminate some scratched up areas where dirt also had been deeply rubbed into the wood. It made my house look new. The sateen finish with natural stain is just beautiful. The house wasn't dusty or dirty after the job. Price: PriceCo came in several hundred dollars lower than other estimates. I will definitely recommend PriceCo to my friends for this service.

Great experience, great selection, great prices, and great customer service. Highly recommend Ash…read moreand Jamie. Family-run business that still understands what value and customer care means. Don't go anywhere else for your flooring.

Perfect business name to fit an extraordinary business!…read more My husband and I have been getting all of our floorings completed by this company for the past 20+ years and there's no way we would ever stop! This company is very very professional, talented, time conscious, and customer service oriented! The quality of the carpets & flooring that they advertise and use in their showroom and residences/ businesses are of amazing quality! The knowledge base of the owner (E Rome) as well as his employees is unbelievable! We've had carpet and hard wood flooring in our house from this company for over 20+ years as I previously stated, and the workmanship and quality stands the test of time! Keep up the fantastic work A Plus as you are truly a flooring genius and the best to ever do it !!

P.S. In June 2023 I hired D B Genesis to reinstall the hardwood floors and some of the steps. They…read moredid a neat and professional job. There were no gaps between the boards evident. Subsequently I filed a claim with the Maryland Home Improvement Commission against its Guaranty Fund. The fund was set up to compensate homeowners who hire licensed contractors who either fail to complete a job or do it in an "unworkmanlike" manner. After a very long drawn out process, the MHIC opined that the multitude of gaps "were not significant enough to render the installation unworkmanlike." Prefinished hardwood flooring is an interlocking tongue-and-groove system and it is certainly not good workmanship to install the boards with clearly visible separations. This contractor left more than 50 open joints between the boards, significant gaps between boards and stair rails and installed steps with stair noses that were not level and that creaked shortly after installation. This was certainly an unworkmanlike installation. (I guess that tells you what a license from the MHIC is worth.) What matters, however, is not my opinion or the MHIC's but whether you would be pleased if this contractor did such fine work in your home. This contractor has cost me time, money and a lot of aggravation with his threats of legal action, lies and refusal to accept responsibility. He continues to lie about conditions in my home alleging that I do not operate my HVAC leading to wildly fluctuating temperatures and humidity levels, causing the multitude of gaps. Don't be fooled. He is just lying to shift blame for the shoddy work of his subcontractor to me, the homeowner. BTW he's also lying about offering to replace the flooring at cost. P.P.S. As I have stated before the "official unbiased inspection report" Eric is referring to falsely stated there were no separations visible in the floor either from a stand up position or under 10x magnification and thus, concludes there were no installation problems. So I guess those are all imaginary gaps Eric's subcontractor filled in with wood putty. The MHIC a scam?? I would not put it that way but certainly they did not have much sympathy for me as a homeowner harmed by a licensed contractor. They seemed much more concerned about protecting the Guaranty fund from claims, even legitimate ones. Sometimes the system does not deliver justice. In any case, a license from the MHIC is clearly not a guarantee against shoddy workmanship.

My experience with Next Day Floors was excellent. Cindy the Consultant. assisted me…read moreenthusiastically; with selecting the right type of flooring that I was interested in, such as the color, scratch and water resistance. The installers Adam and John were great too! They were very pleasant and professional from the scheduled time they arrived until completing the job in one day (3 rooms and hallway). I observed these guys putting their full attention into removing the old floor and installing the new flooring. Adam the supervisor, did not hesitate to address the concerns that I had throughout the day. The guys did the cutting of the tile and quarter round in detail with no errors. Also, after pulling out the stove and refrigerator, Adam allowed me the opportunity to wash down the walls behind the stove and refrigerator, while he worked in another area. At the end of their day, they cleaned all inside and outside areas that they worked in. My floors looks so nice, and I am totally proud of them. I definitely will purchase floors from Next Day Floors again when I'm ready to install new floors for the upstairs.

Satisfaction Guarantee! From start to finish! Neil was our…read moresalesman at the Dundalk location. Neil was kind, friendly, educative, and accommodating. We decided on a super plush carpet and an 8lb. padding for two of our floors at 50% off and had the third floor completely sanded and refinished. The carpet installers and the floor refinishing teams were impeccable to say the least. They were extremely professional and extremely talented. These men get an A++ My floors are absolutely gorgeous and smooth like butter! The management team, warehouse associates, and schedulers were on their game and super professional. I would highly recommend Next Day Floors Dundalk, MD to transition your house into your new home Thank You Next Day Floors Dundalk