1. Custom Cleaning Co

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    Severna Park, MD

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    Custom Cleaning Co

    5.0 (6 reviews)
    Closed • 8:00 am - 4:00 pm

    Services - Custom Cleaning Co

    Carpet cleaning

    Damage restoration

    Custom Cleaning Co Photos

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    9 years ago

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    11 years ago

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    15 years ago

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    9 years ago

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    9 years ago

    They made my 11 year old carpet look new! Very professional, friendly and on-time. I would highly recommend this company.

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    10 years ago

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    Rapid Response Restoration

    Rapid Response Restoration

    (30 reviews)

    From the moment I reached out to Seth on a Saturday morning about a kitchen flood, he was prompt to…read morerespond by text and phone call. After assessing my situation wasn't an emergency (based on in-depth questions he asked he determined we had a clean water leak and no major signs of water damage), he scheduled for him and his team to come the following Tuesday. When they showed up, his team promptly went to work to carefully lay down floor covering (which I appreciated since we have a no-shoe policy in our house). Meanwhile Seth immediately began to inspect the source of the problem all the way to the farthest point of the water damage. He was very thorough and had a keen eye for detail as he began to point out details I hadn't even seen or imagined (later found out his background in construction is what lends to his extensive knowledge about building materials, how things should be built/how things should look etc). Long story short he determined that my water damage was not extensive at all despite the flooding we had. Instead of recommending I demo my kitchen and basement floor, ceiling, walls to track down every little sign of water damage (which would have probably gave them a chance to easily bill $40k to my insurance), he reassured me that because it was clean water that had flooded and because there was no sign of any major water damage to my home, I was good to go for this one time incident. He set up heavy duty dehumidifiers to dry out my basement and that was it. What I most appreciated is that he took the time to explain his observations and why he did what he did so that I was completely comfortable and understood what was going on in my home. He worked with me to only charge me for the labor incurred and dehumidifiers so I didn't have to go through insurance or even pay as much as my deductible. Their honesty and attention to detail was refreshing and reassuring. I hope to never have to go through another incident where my house floods or have a mold issue, but if I do I've already got Seth on my speed dial and my very short list of contractors I trust. I'm very OCD when it comes to getting things assessed and fixed properly - with Seth and his team's experience and eye for detail, it was nice to just relax and trust that I had professionals who will do what needed to be done. Highly recommend Rapid Response Restoration.

    When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

    Three Rivers Builders - My tub bathroom area where they left cracked tile Three Rivers builders and

    Three Rivers Builders

    (3 reviews)

    Thanks so much to Three Rivers Builders, not only was it such an easy painless experience with…read moregreat nice crew but our full kitchen remodel turned out absolutely stunning--the crisp white cabinets brighten the entire space, the granite countertops add a luxurious and durable touch, and the dark tile flooring grounds everything with rich contrast and sophistication. The craftsmanship and attention to detail were exceptional, and the final result feels both modern and timeless. We couldn't be happier with how beautifully it all came together

    My advice to any homeowners who may have had damage to their homes is to run from this company. I…read morewas verbally assaulted by most of the men, who spoke to me like trash and ignored me. Due to their negligent work, I fell and hurt myself in my own house several times, resulting in expensive medical bills for my damaged left knee, right knee, and lower back. Honestly, I think my skin color had something to do with it, but I don't have proof, so this is hearsay. However, the pictures and work are not hearsay - the proof is in the pictures. They decided to sue us, and they won, leaving me with barely $12,000 to fix all the mistakes they left us with. Meanwhile, they walked away with over $100,000. Look at the state of my house - it's a disaster. This company wanted put a mechanic's lien on my house, collecting over $100,000 for a partially livable house with only one functioning bathroom and a partially functional basement bathroom due to leaks around the tub from their failure to grout. Mind you they got paid every single dollar and then some old to them but I have to use the bathroom in a whole in the floor like I'm in a African jungle because that's how they left my bathroom. And other parts of my house. I'm constantly chasing vermin bugs and anything else coming into my home because they left my damage door like that. Instead of them doing the work like they were supposed to do they sat on their ass and did nothing until the last minute and crammed months of repairs and two three days. 3 days and they feel they even deserve even more than the $100,000 plus amount We don't even have a functioning powder room because they damaged the toilet, broke it, and the water has been turned off for 2 years to prevent more flooding in the house due to their work. Our dishwasher isn't functioning properly because they allowed their workers to dump trash, dirt, paint, chemicals, and mold down our dishwasher, damaging it. Our deck is damaged because they allowed their workers to dump heavy equipment, paint, wood, and other items, making it unsafe to stand on. I've been going through pure hell from this entire situation, and I'm walking away with pain and suffering. As I said before, run, don't walk, run, especially if you are a woman of color.

    Stoney Creek Restoration

    Stoney Creek Restoration

    (2 reviews)

    Downtown

    Find another company, it took them 6months to do a one month job. They need supervison at all…read moretimes. Neatiness isnt their priority. Their communication is good with false promises, they cant follow through. Thoroughly go through your paperwork so you can know what to check and not get rip off regardless if it's your insurance or out of the pocket. We were left with picking up the slack.

    We are extremely upset with this company. They did react quickly packing up our flooded basement…read moreand moving everything to our POD. They installed their equipment (fans, dehumidifier, etc) and cut the necessary drywall out to allow for drying, which ran for 3 days. As a result, the way the fans were placed, they kept blowing out our boiler and on the coldest days of the month we had no heat. We had to call our HVAC company who cleaned everything since soot was blowing back and they believed the chimney needed to be cleaned. So we called a chimney sweep company who said it was clean. The HVAC company came back again and it was discovered the fans were causing a backdraft. We were cold for 3 days and had to borrow electric heaters to stay warm. We requested to be reimbursed for the cost of the HVAC company (not the chimney sweep company) for a total of $196.00. Mr Garner refused to pay us for the neglect of his companies placement of the fans. Being this is a new company, you would think they would want to be professional and have good customer service. Not the case. The tech who was visible all 3 days was very professional and polite, however, his company should take notes from him on how to treat customers. We don't recommend them

    Custom Cleaning Co - carpet_cleaning - Updated October 2026

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