I initially bought a vinyl flooring for my first-floor level, and it came up and started breaking…read more The manufacturer wouldn't take responsibility for it and blamed my installer. Robbie and his father went out of their way to make sure I got a brand new better floor and took care of it. They stopped selling the product that I initially bought because of my situation. They are a stand-up family owned and operated business that really went out of their way to help me in my situation. They didn't have to, but they did. They stand by their products and go out of their way to help. I highly recommend RPS Carpet and Flooring to everyone and anyone who needs to replace or newly install flooring. They have a huge selection and like I said, are men of their word. I couldn't be happier with the new product that was just installed in place of the first one I chose. Leah A.

I needed new flooring and went with RPS. The salesman, Tim, was very knowledgable and easy to work…read morewith. The installers were professional as well. The new flooring looks great and I'm happy with the results. I would recommend them if you need new floors.

Ed was a great help for picking out and installing our carpet. Great job done right at a…read morecompetitive price. Would definitely use again!

They were so helpful and nice with me and all of my sustainable, environmental issues. They…read moreinstalled solid hardwood in two of our bedrooms to match the hardwood in the rest of the house and engineered hardwoods in our basement. I wanted everything to be sustainable and non toxic, particularly with the engineered hardwoods, which are manufactured and I wanted them thick enough for refinishing down the road. Eddie did a lot of searching for us and really found the best option out there for us and they looked gorgeous and exactly what we wanted. He and the owner even called me about the installation for the basement floors and said they would have to use tiny drops of glue at the joints but they had found a non toxic glue to use and sent me the material safety data sheet. The price was more than reasonable, especially considering they had to pull out about an acre of wall to wall carpeting! The work was done very well and I know if I have any issues, they will correct them. Great company!

Review of Empire Today / Luna Carpet Services:…read more I originally booked with Empire Today, but they told me they were too busy and passed my project off to their "sister company," Luna, without much explanation. I went along with it, and we scheduled carpet replacement for our staircase -- about 26 steps total. They told me the job would be done in three stages: one day for installation, one for binding, and one for a final check. No specific time slot was given, and instead, I was woken up at 7:00 AM by a call from the installer saying he was already in my driveway. He came in, did only six of the 26 stairs, then abruptly said he was finished and left -- leaving a large, uncut piece of carpet on the bottom floor. When I moved the carpet, I discovered a hole in the floor that had been covered up. I immediately tried to contact Luna, but was told I'd have to wait "24 business hours" -- which somehow means three days -- to get any response. No one answers their phone, and even Empire can't get through to Luna when they try on my behalf. It's been over 24 hours, and I still have a hole in my floor and only a quarter of the job completed. I even texted the installer directly to ask what happened with the stairs. He replied saying he didn't do it. I then told him I was just going to call Luna, and only then did he reply saying he would come back to fix it -- but I haven't seen him since. Empire has been no help, and Luna seems totally unreachable. At this point, I feel completely scammed. I want a full refund. This experience has been frustrating, unprofessional, and unacceptable.

We have 2 floors we needed done. The basement had to be tested for asbestos in the tiles which I…read moreunderstand and we've had it reviewed. The living room would have had no issues but instead of doing the living they day they just left within 15 minutes. Now we've been trying so speak with someone for the last two days just to find out where to send the certificate showing the job was done. We called last night and we were told a manager would contact us. But have not heard anything. We checked around 2pm to see if they had an idea we would get a call but we're just told to wait again. They were quick to come back and do the living floor so they could get paid but are not being very helpful in giving us info on shat we need to do to move forward with the basement.

I can't say enough good things about Vladimir and his team! They all worked hard to get my…read morecarpeting in exactly how I wanted and did a superb job! HIGHLY RECOMMEND

We needed an area rug after restoring hardwood floors and found existing selections elsewhere to be…read morelackluster. They had a decent selection of contemporary styles with a range of piles with competitive prices. Vlad gave candid feedback when the quality might not be a good fit with heavy use. We ended up with a traditional style in unusual colors, and were able to purchase an excellent felt pad custom-cut to fit the area rug. Oh, and bonus-they are amazing at getting rolled rug and rolled pad into my car (not an SUV). We are very happy with this business. It's not much to look at from the curb, but it's worth it!

The crew did a great job. It looks beautiful, they finished early, cleaned up everyday and was…read morepriced reasonably. I enthusiastically recommend Wyatt's

Love my carpets!! These guys were very professional and the process was stress-free. You can tell…read morethat they are good at what they do by the quality of work that was delivered. They completed my whole house (3 bedrooms, living room, basement) within two days and at a reasonable price. We are more than happy!

Sebastian and his team were amazing. They were very respectful of my home and finished the work…read moreprofessionally and ahead of schedule. They had planned for three days but only had to come back on the third day for about an hour to finalize a very tricky portion of the install that had to do with a stairway railing over a very large opening. All the other contractors I requested quotes from mulled over the complicated stair railings while Amazonia simply quoted and tackled it (Two companies didn't even provide a quote). I would hire them again in a second and quite honestly, wish they did more. Great Crew and Great Experience.

From start to finish, Amazonia floors was fabulous! Sebastian is a consummate professional and a…read morekind person, a pleasure to work with! And his men are also great! They are outstanding craftsmen and do beautiful work, arrive on time, clean up all mess, and are helpful, accommodating, and cheerful too. His prices and the quality of his work, his problem solving ability and reliable work and excellent product make Sebastian and Amazonia Floors the only source you need to consider. If I could rate higher than 5 stars, I'd give a 10+. Fabulous!!!

Very prompt response to inquiry. Easy to schedule the work with them. Clear description of…read moreservices offered. Came right on time. Did a really great job. Pleasure to work with Doug.

Ok, where do we start - first, let's talk about the owner, Doug - the COOLEST guy ever!!! Doug has…read moreto be the most professional businessman I've met on the east coast!!! Comes in with a no nonsense approach while smiling and remaining friendly the entire process. DBT was easy to book and Doug is VERY meticulous with his work, arrived ON TIME and didn't leave until I was satisfied. But the one thing that has caused me to ALWAYS use his services was the fact that when he was wrapping up he stated an area was bothering him so he worked on it until he fixed. Y'all this is AFTER I walked through and cleared him. My wood floors have taken a beating from all the kids running through. From scratches to color imperfections. He fixed them all. We have one area (that I knew would take sanding) but DBT softened this area whereas you have to go look for it to see it. Hired DBT to come back and do my carpets as well. If you're looking for someone to do your floors and you DONT want a salesman who just wants your money or a company sending an unqualified/uncaring worker in your home ... CALL DOUG AT DBT CLEANING!!! *sorry I didn't take before pics but trust me night and day!