Avoid RightWay Auto Sales in Lansing! This place will take your trade in and allow its employees…read moreto drive it around FOR MONTHS without changing the plate or the registration!!!! Imagine our surprise when the CHIEF OF POLICE (that I used to work with) showed up at our front door wanting to know why my nephew kept driving his vehicle around "suspiciously" in a specific neighborhood! Thankfully we had proof he'd traded it in there months ago. A police report is being filed AND a formal complaint is being made with the Secretary of State! I hope they lose their dealership license!

They make you feel like you have no choice along with picking out the car for you. I ended up just…read morepicking one without looking it over properly due to the fact I had already been sitting there being pulled around for 5 hours. I know my fault but I am just for warning you. I paid 2 times what my car is even worth. The warranty offered is crap and they will harass you into coming back to get a different car. After 17 months of owning my car my head gaskets blew. They told me to come in and they could get me into something newer with lower payments. I went in and it took 3 hours for them to offer me (wait for it wait for it) ONE car!!!! OMG they literally sell credit for a high price.

fifth third reduced my credit card by $10,000 even though i have a near 750 credit rating with…read morealmost no notice after 13 years! unbelievable! i had that limit for years! today comcast gave me a late notice on a payment. even though i paid a comcast bill electronically on feb 3rd,it will not clear until feb 11th. totally unacceptable. it takes 8 days to clear. they use an atari computer system it seems. it debited my account on the feb 3rd. comcast is threatening to cut service! as a well known financial speaker thousands of families and individuals on personal finances, i am advising existing clients of 53 and potential clients to not use 53rd. i tried to call idris, but as usual it is closed. although i am one customer i will advise clients to not use this bank! poor poor service! moving my account to msfcu, pnc or dart or where ever i can find high quality service. really a very poor bank!

The people at this branch are something else, very loud and obnoxious, very unprofessional, and…read morevery "diverse" if you know what I mean.. Stay away. There are plenty of other locations.

I love this place! I've been without a car for 9 years, lanee helped me and I love her to death!…read moreMake sure if she helps you, you be nice!

Sean is absolutely amazing!! I would definitely recommend checking this place out. Great service…read moreand value.

Not impressed. They want to charge you extra for external funds transfers from another bank unless…read moreyou want to wait 5 days for the transfer to take place. These transfers are done electronically, so there is no good reason to make you wait for a transfer from one bank to another and no reason to charge you for it, as if someone has to physically pick up the cash and take it there. There is no actual cash changing hands, it's digital. My other complaint is that they make you wait 7 days to clear a large paycheck, even if that check is drawn from an account that deposits funds regularly to your account. I received a bonus check from my employer that was larger than the portion of my checks that get direct deposited into my account. I wasn't asking for the cash, I just wanted to deposit it and have it available to me, but they said they had to put a hold on it, even though the check was drawn from the same account as my direst deposits. My employer never bounced a check and there was no reason to make me wait for those funds (even though I wasn't planning on using them right away). I also do not like their website. You can't easily find your actual account numbers if you need to sign up for direct deposit or to pay bills. It's also annoying that every time I sign in, I have to decline some offer and when you click on "do not remind me again" or other options like that, they still pop up every time. I just want to log in and do my business, if I want any extra offers or services, I will inquire about them! Also, in person, they almost NEVER have more than one person working the window/counter at a time and having to 'sign in' and explain all your business to someone BEFORE talking to the person you're supposed to be explaining your business to is annoying. If you need to see someone about a loan or something, you should just be able to sign in and wait, so you don't have to have the same conversation with multiple people. And, that's another thing, if you need to talk to someone about your account or request a loan, there's only ever one person doing THAT as well. I wouldn't recommend Case to anyone.

Their customer service is mote concerned with concluding the phone call than ensuring they answered…read moreyour questions.

DFCU Financial has a great staff of friendly, knowledgeable people…read more We've done all our banking there for years.

Horrible customer service on Pennsylvania in Lansing, MI. The bank manager had the nerve to try to…read moreinterrogate me about a check I was cashing. If this unprofessional manager wants to interrogate people she should apply for the FBI. The clerk Rachel was just as rude, condescending, and unprofessional. If Rachel does not like her customer service job and does not have the social skills to deal with customers she should try applying to a university and switching careers. I'm not paid to be insulted by people who count money for a living. I left two messages for the regional manager and my calls were not returned. I am closing out my account and I would never recommend anyone open a account with DFCU. I have never been treated with so much disrespect from a company.