I had a very disappointing experience with Paradise Motors and feel obligated to warn others…read more This dealership presents itself as a "Buy Here Pay Here" operation, which was the main reason I contacted them. However, that was not my experience at all. Instead of offering in-house financing as advertised, they ran my application through an outside lender (Credit Acceptance). On top of that, I was told I would need to put down $5,500 on a vehicle -- which completely defeats the purpose of working with a BHPH dealer in the first place. At no point upfront was it made clear that they rely on third-party financing or require such a large down payment. This felt like a classic bait-and-switch: advertise flexible in-house financing to get customers in the door, then switch to traditional subprime lending with steep requirements. If you are specifically looking for a true Buy Here Pay Here dealership that works directly with customers on financing, I would strongly recommend asking very direct questions before engaging with this business -- or considering other options entirely. Transparency matters, and unfortunately that was not my experience here.

Great service, great vehicles in stock here! Would recommend!!! Josh and Matt were both great to…read moreme!!! Thank you so much!

They don't care about the customer after the sale. Terrible service and shady sales practices.read more

I purchased a vehicle from them. It is a used car, I get it. However, when you take it in for…read morerepairs that are covered under warranty only to get the car back and one of the repairs is a faulty part that went out the night we got it back, it leaves much to be desired. Today the second part they replaced at the same time failed. It has only been about two weeks, maybe three at the most. So, I called to be told it will be a week before they can fix it. So I am speaking to a guy there, not going to name him, and he is questioning me on how I knew the power steering went out. I am a female, not stupid. I can't turn the car, that's how I know. The other part was the starter, well guess what! The car is doing the exact same thing. No noise, nothing. This person said to drop it off. How am I getting home? Uber he says. I said Uber is 30.00, are you paying for it? No was the answer. I was told they get the parts from China as if that is helpful. If the car wasn't under warranty I would never go back there. Rating of triple zero for how I have been treated.

Avoid RightWay Auto Sales in Lansing! This place will take your trade in and allow its employees…read moreto drive it around FOR MONTHS without changing the plate or the registration!!!! Imagine our surprise when the CHIEF OF POLICE (that I used to work with) showed up at our front door wanting to know why my nephew kept driving his vehicle around "suspiciously" in a specific neighborhood! Thankfully we had proof he'd traded it in there months ago. A police report is being filed AND a formal complaint is being made with the Secretary of State! I hope they lose their dealership license!

They make you feel like you have no choice along with picking out the car for you. I ended up just…read morepicking one without looking it over properly due to the fact I had already been sitting there being pulled around for 5 hours. I know my fault but I am just for warning you. I paid 2 times what my car is even worth. The warranty offered is crap and they will harass you into coming back to get a different car. After 17 months of owning my car my head gaskets blew. They told me to come in and they could get me into something newer with lower payments. I went in and it took 3 hours for them to offer me (wait for it wait for it) ONE car!!!! OMG they literally sell credit for a high price.

fifth third reduced my credit card by $10,000 even though i have a near 750 credit rating with…read morealmost no notice after 13 years! unbelievable! i had that limit for years! today comcast gave me a late notice on a payment. even though i paid a comcast bill electronically on feb 3rd,it will not clear until feb 11th. totally unacceptable. it takes 8 days to clear. they use an atari computer system it seems. it debited my account on the feb 3rd. comcast is threatening to cut service! as a well known financial speaker thousands of families and individuals on personal finances, i am advising existing clients of 53 and potential clients to not use 53rd. i tried to call idris, but as usual it is closed. although i am one customer i will advise clients to not use this bank! poor poor service! moving my account to msfcu, pnc or dart or where ever i can find high quality service. really a very poor bank!

The people at this branch are something else, very loud and obnoxious, very unprofessional, and…read morevery "diverse" if you know what I mean.. Stay away. There are plenty of other locations.

Not impressed. They want to charge you extra for external funds transfers from another bank unless…read moreyou want to wait 5 days for the transfer to take place. These transfers are done electronically, so there is no good reason to make you wait for a transfer from one bank to another and no reason to charge you for it, as if someone has to physically pick up the cash and take it there. There is no actual cash changing hands, it's digital. My other complaint is that they make you wait 7 days to clear a large paycheck, even if that check is drawn from an account that deposits funds regularly to your account. I received a bonus check from my employer that was larger than the portion of my checks that get direct deposited into my account. I wasn't asking for the cash, I just wanted to deposit it and have it available to me, but they said they had to put a hold on it, even though the check was drawn from the same account as my direst deposits. My employer never bounced a check and there was no reason to make me wait for those funds (even though I wasn't planning on using them right away). I also do not like their website. You can't easily find your actual account numbers if you need to sign up for direct deposit or to pay bills. It's also annoying that every time I sign in, I have to decline some offer and when you click on "do not remind me again" or other options like that, they still pop up every time. I just want to log in and do my business, if I want any extra offers or services, I will inquire about them! Also, in person, they almost NEVER have more than one person working the window/counter at a time and having to 'sign in' and explain all your business to someone BEFORE talking to the person you're supposed to be explaining your business to is annoying. If you need to see someone about a loan or something, you should just be able to sign in and wait, so you don't have to have the same conversation with multiple people. And, that's another thing, if you need to talk to someone about your account or request a loan, there's only ever one person doing THAT as well. I wouldn't recommend Case to anyone.

Every branch I went to is not impressed. They don't value customers by providing poor service…read more Customer service just hung up on me when I was frustrated and wanted to know why the fund that I had them transfer almost a week ago did not get to its final destination. It's not the customer service fault that they could not tell me clearly what happened to my money and when exactly I could get it back, it's because they did not receive the proper information to pass it on to a customer.

DFCU Financial has a great staff of friendly, knowledgeable people…read more We've done all our banking there for years.

Horrible customer service on Pennsylvania in Lansing, MI. The bank manager had the nerve to try to…read moreinterrogate me about a check I was cashing. If this unprofessional manager wants to interrogate people she should apply for the FBI. The clerk Rachel was just as rude, condescending, and unprofessional. If Rachel does not like her customer service job and does not have the social skills to deal with customers she should try applying to a university and switching careers. I'm not paid to be insulted by people who count money for a living. I left two messages for the regional manager and my calls were not returned. I am closing out my account and I would never recommend anyone open a account with DFCU. I have never been treated with so much disrespect from a company.