When I think of buying a car, I think of a**hole dealers who waste your time and try to scam you…read more But that couldn't be farther from the truth at Enterprise Car Sales. I was in a car accident (i'm ok!) and needed to purchase a used car ASAP! I heard great things about the cars sold at enterprise, so I went for it. Little did I know the salesmen were great, too! I mostly worked with Dane and I highly recommend! During each stage of the process, we worked with great people and felt comfortable. At NO point, I felt pushed or uneasy. Not to mention, this was my FIRST car buying experience. I can't wait til my next one so I can go back!

Awful, sold me a piece of crap.... Ignored & blamed me for a…read moremanufacturer recall...... Blake told me that there was a recall & Kristen shot that down, saying she hadn't heard that & added that he was a new hire & apparently he didn't know what he was talking about...I'm going to tell the truth & shame the devil (Kristen)

Let me start by saying... I live in Colorado…read more.. My F-150 suddenly had electrical issues and would no longer turn on. I had to have it towed to my local Ford dealership where I had to keep checking in on them to see if they had diagnosed my problem(s) yet. It was important for me to have a working vehicle so I could get my kids to/from school, get to work etc. After more than a week they finally said that a BCM had gone out. Here's where things take a turn for the worst and Capitol City Ford comes through. My local dealership says that the part I need is on national backorder. They have no ETA for the part! I begin scouring the internet and order the part twice only to be told they don't actually have the part on hand, that it's on backorder and then promptly cancel my order. I called all over the country trying to find the part, most places tell me they don't have it and then quickly get off the phone. I called Capitol City Ford and spoke to Jim M. who was kind and professional. He looked up the part, then said he would physically check their inventory. Sure enough they had the BCM, however my local dealership was not willing to arrange for and accept delivery. Jim worked it out to get the part shipped directly to me. Had Jim just written me off only God knows how long my truck would have been out of commission. I was about 1,100 in line for the backordered part. Thank you Jim for your help and getting me back on the road!

Horrible service, set an appointment to get my truck looked at. Dropped it off around 9:35am,…read moreseveral attempts on calling to see the status on my truck to get no answer. Later find out around 4pm from the service advisor that the manager removed my technician from my truck to do other work. I put off work to get my truck looked at for them to do nothing. Frustrated is an understatement.

I was on a long triad trip going South, when all of a sudden my civic suddenly started losing oil…read morepressure. I pulled into Ed Martin and gave them my story at service department. They immediately started troubleshooting my car, found the issue, repaired, and I was on the road in 2 hours. I can't thank them enough! Price was reasonable too, can't be mad at it! Thank you guys and gals! You allowed me to make it home with family before the fireworks!

If it hadn't been for a particular in-person visit, my review for Ed Martin Honda would likely be a…read more2-star experience. My car had an unexpected death about three weeks ago. As a wheelchair using driver, it's not particularly quick or easy to identify an appropriate vehicle that will meet my needs. I don't drive a van. I typically have driven a 2-door automatic, however, it has to have enough room between the driver's seat and the door frame that I can put my wheelchair, when folded, in the backseat. When I was younger, these were easy to find. These days? Not so much. I first called Ed Martin Honda as I was curious about a used Honda Civic. I'd had a Civic before, but cars change over the years and I wanted to make sure. I was transferred multiple times trying to find basic answers about the vehicle. At one point, I simply asked if they could measure the space I needed to know about as I'd been able to determine how much room I needed. It was really basic customer service, and they just wouldn't do it. Majorly dropped ball. Somewhat on the flip side, I did an in-person visit and the sales rep definitely went out of the way to let me try a couple of the vehicles. I was definitely impressed, and there was a definite effort to try to think of vehicles that would actually work. That was good customer service, though we didn't actually find a vehicle. For the record, I ended up buying a Honda. If that original associate had been more helpful who knows what could have happened? I learned that both the Civic and the Accord would work (coupe versions, so slightly older). I ended up with an Accord that I'm anxiously waiting for it to arrive. This was a solid mid-range experience, though somewhat disappointing given I've generally heard great things about Martin's customer service. Phone call? Disappointing. In-person? Much better. Overall, I'd still probably return for future needs.

I just have to post this. First off, I hate car dealers. The car buying experience is right up…read morethere with root canals for me. Second, I triple hate car dealer finance guys. BUT, these folks are definitely *not* on my hate list. They are, without a doubt, the exception to the rule. Our salesman was Caleb and he was really great. Enthusiastic, and what he lacked in specific knowledge at this point in his career he made up for in his ability to get answers. I don't recall the finance guy's name but even that experience was smooth, pleasant and gave me a pretty satisfying result. Plus, I love my car!

They have a lot to improve to get on track. The experience felt unprofessional and rude…read more Dealerships often have a bad reputation, and unfortunately, this one lives up to it.

Straight-forward quote including parts & service…read more Got me in and out and explained what was wrong as well as how they fixed it. Were able to schedule the work and fit me in, in less than 24 hours. Replaced my starter and the battery-to-starter cable, and were straight up throughout the process! Thanks!

I supposed to get the machine to his shop but the suppler gave me the wrong parts so my car was on…read morehold and I got to canceled the work. They are good people so I recommend their services to everyone !

Karisa was very helpful with us leasing our Nissan. She was VERY fast getting back to us with…read moreinformation. When it came time to make the purchase she was very kind and friendly and helped us get the payment that worked best. She also helped negotiate a fair value for our trade in. We would highly recommend working with Karisa.

I used to love the service team at Ed Martin. The last two oil changes have me scratching my head…read more Yesterday I took my 2018 pathfinder in for oil change. 2 hours later they say it's ready and go over upcoming routine maintenance. I leave and about 2 miles down the road I hear an awful clanking sound under the hood like something is falling. I'm driving 55mph and the mechanics tools are falling from the engine bay off the road and bouncing up underneath my car. Six months prior I get a few miles down the road from leaving there and notice the car sounds funny and is accelerating oddly. I check under the hood and see where they left my air filter cover detached. Ironically a coworker I referred to them had identical issue happen to her. Ed Martin you have lost a loyal customer!